California Department of Developmental Services Staff Instructions

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Outlook on the Web Multi-Factor Authentication

Microsoft Authenticator App (Android) We have made recent changes to allow more secure access to email when away from the office. In order to access

Outlook on the Web (formerly Outlook Web Access or OWA) you are required to set up an authentication method. This

authentication verifies your identity as an authorized user.

You will be prompted to configure the authentication the first time you access Outlook on the Web from outside of the

office. You will only need to configure it once but will be required to authenticate to confirm your identity each time you

use Outlook on the Web from off-site.

These instructions are to configure the Microsoft Authenticator App on an Android.

Contents Use the Microsoft Authenticator App to Access Outlook on the Web with a Verification Code ....................................... 2

Use the Microsoft Authenticator App to Access Outlook on the Web with a Notification ................................................ 8

California Department of Developmental Services Staff Instructions

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Use the Microsoft Authenticator App to Access Outlook on the Web with a Verification Code

1. When you try to access Outlook on the Web from mail.dds.ca.gov, you will be notified that more information is

required, and you need to set up a verification method. Select Next to continue.

2. Click the drop down and choose mobile app. Select the option to use verification code and select Set up.

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3. Follow the instructions for “Configure mobile app”:

Please note: To scan the image, you will need to bring up the Scan image from a separate device or PC by following

the steps below:

3a. Go to https://aka.ms/MFASetup and login with your DDS username and password.

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3b. Select the drop down and choose “Use verification code from app”. Select the Authenticator app check box

and select “Set Up Authenticator app” to bring up the image to scan.

Alternatively, to configure your mobile app by manually entering the Code and URL, copy the nine-digit code along with

the URL displayed under the “Configure mobile app” instructions. Enter the code and URL into the prompt and click

Verify. (You may press down over code/URL on your browser to select and copy code or write down separately to

manually enter the code/URL.)

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4. Download the Microsoft Authenticator app from the Google Play Store. Select the blue “+” sign.

5. Add a work or school account.

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6. Allow the Authenticator app to take pictures and record video.

7. Return to the authentication prompt you brought up from myapps.microsoft.com to scan image. Hover your phone

over the QR code on screen.

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8. Choose Next on the configuration screen

9. Go back to the browser page you opened mail.dds.ca.gov from. Open the authenticator app and copy the six-digit

code displayed. Enter the code into the prompt and click Verify. (Press down over the code to copy it to clipboard so

you can paste it or write it down separately to manually enter the code.)

10. Your Outlook on the Web should immediately load.

California Department of Developmental Services Staff Instructions

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Use the Microsoft Authenticator App to Access Outlook on the Web with a Notification

1. When you try to access Outlook on the Web from mail.dds.ca.gov, you will be notified that more information is

required, and you need to set up a verification method. Select Next to continue.

2. Click the drop down and choose mobile app. Select the option to use verification code and select Set up.

California Department of Developmental Services Staff Instructions

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3. Follow the instructions for “Configure mobile app”:

Please note: To scan the image, you will need to bring up the Scan image from a separate device or PC by following

the steps below:

3a. Go to https://aka.ms/MFASetup and login with your DDS username and password.

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3b. Select the drop down and choose “Notify me through app”. Select the Authenticator app check box and

select “Set Up Authenticator app” to bring up the image to scan.

Alternatively, to configure your mobile app by manually entering the Code and URL, copy the nine-digit code along with

the URL displayed under the “Configure mobile app” instructions. Enter the code and URL into the prompt and click

Verify. (You may press down over code/URL on your browser to select and copy code or write down separately to

manually enter the code/URL.)

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4. Download the Microsoft Authenticator app from the Google Play Store. Select the blue “+” sign.

5. Add a work or school account.

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6. Allow the Authenticator app to take pictures and record video.

7. Return to the authentication prompt you brought up on the separate device from myapps.microsoft.com to scan

image. Hover your phone over the QR code on screen.

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8. Choose Next on the configuration screen

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9. Go to mail.dds.ca.gov. The authenticator app will send a notice to your phone to approve the sign in request.

10. Once you approve, your Outlook on the Web will load.