April 2016

66 No. 4

watchyourbuck.com

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Austin • Centroplex • Corpus Christi • Laredo • Permian Basin • San Antonio • Victoria • Waco

BBB® Announces 2016 Board of DirectorsBBB serving Central, Coastal, Southwest Texas and the Permian Basin is proud to announce that the 2016 BBB Board of Directors were officially installed at the 65th Annual Meeting on Thursday, Feb. 25, 2016. BBB would like to thank all officers and board members for their volunteered support of BBB services. Their leadership is key to advancing marketplace trust in our local communities.

BBB Board Officers and Executive Committee

BBB BoardMartin Bomba, Window World of San AntonioRandy Brunnemann, Crowne Plaza Hotel Austin Alan Cutting, HI-TEX Flags & Advertising Specialties, Inc.Monica Davis, Davis Group, Inc.Jeff Evins, Evins PersonnelBobby Jenkins, ABC Home & Commercial Services Brian Jones, RateGeniusSusan Jones, Extraco BanksWade Lombard, Square Cow MooversRick Ravel, Karavel Shoes

Philip Robinson, Covert Auto GroupDarrell Sander, Frost BankLinda Smith, En Su Casa CaregiversChris Stokes, Lamar Advertising - Permian BasinNancy Thompson, Bolton Real Estate ServicesRick Valdez, Corsair USA LLC

BBB Legal CounselLaura Lee Prather, Haynes and Boone, LLP

ChairPatti Smith, KVUE-TV, Inc.

Chair - ElectJohn Carlson, Braswell Office Systems

SecretaryAngie Sinkfield, Seigman, Starritt-Burnett and Sinkfield, PLLC

TreasurerT. Getterman, Supercuts

Immediate Past-ChairDoug Davidson, BMC

Executive CommitteeMike Church, Cody Pools, Inc.

Jon Eckert, Comerica Bank

Bobby Hoxworth, First National Bank Texas

President/CEOCarrie A. Hurt, Better Business Bureau, Inc.

ChairPatti Smith, KVUE-TV, Inc.

Chair - ElectJohn Carlson, Braswell

Office Systems

SecretaryAngie Sinkfield, Seigman,

Starritt-Burnett and Sinkfield, PLLC

TreasurerT. Getterman, Supercuts

Special thanks to our Corporate Partners!

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AUSTINA & E Signs and GraphicsA Plus Fun Learning CenterADCO AdvertisingAll of Texas Roofing ServicesAlum Creek ElectricAmerican Eagle Roofing CompanyAmy Zamarripa CranioSacral & Massage Therapies

Archer ElectricArthur’s Appliance ServiceATX AirAustin Area HomesAustin Rent WayAztek Auto GlassBlue Thunder Tree Trimming & Removal

Blue Water Irrigation & LandscapeC. Haynes ConstructionCalero Tax ServiceCentex HostingChic Flooring and MoreCHL TexasClassic Realty of TexasClean 360Competition Dents IncDays End Lawn SprinklersDebbie’s DachshundsDesign Quality & ConstructionDiscount Tile & StoneE&M Roof TechnologyFour On The FloorFour Seasons Community School L.L.C.

Galbraith Construction Company IncGrooms By LeahHomePay, Provided by BreedloveHorn Financial ServicesHuddleston Custom HomesI & D Plastering And MasonryI Believe MoversITNJ ElectricJ & L Builders, LLCJ Fisher InteriorsJennifer Johnson Legal, PLLCKerker SolutionsKinetix Body ScienceLake Engineers and ConstructorsLandscape Resources, Inc.Law Office Of Les RomoLiberty Ironworks & Automatic Gates

Mystic MassageParadise TreesPCS Plumbing ATXPresidio RoyaltiesRam ConstructionRay Green, Attorney at LawRealized Holdings, LLCRex’s AutoSacate Turf and Landscape LLCSaxet ConstructionSelf LenderSight AlignmentSoldier Home & Commercial Services

Superior Car CareSutliff & Stout PLLCTD ServicesTexas Home CraftersThe Brandon Law Firm, PLLCThe Lagree StudioTrinity ConstructorsTriple Pass Home InspectionsUltra Services Remodeling CompanyVision RemodelingWarmswimWater Damage Restoration of AustinWes Shields PlumbingWorthy Construction Services

CENTROPLEX/WACOBeacon Payments of TexasCurb AppealEsesis Environmental Partners Corp.Hwy 171 Truck & Auto ServiceJohnson InsulationKane Heating & Air ConditioningKwik BladesLone Wolf Arms & AmmoMidnight MechanicsNacho Ruiz Cement ContractorsSavage’s ServicesSilva IncSpeer Insurance ServiceSuper 8 Waco MallThe Grounds Guys of Greater WacoWades Loop 340 GarageWhite Diamond PoolsYour Personal MD

CORPUS CHRISTI/VICTORIA

Alsup & AlsupBay OpticalBernsen Coastal Builders, LLCBest Pest ControlBobby V’s ConstructionBubby’s Lube ShopCBT Business GroupFibrenew of Corpus ChristiJ & L ServicesJMF Repair Service, LLCK9 Conditioning and Rehab ServicesProgressive Roofing EnterprisesRandolph Doors & LightingSherman TruckingStikmaker SalesThe Hatley Law FirmThe Last ResortThe Ranch at San PatricioVarco

PERMIAN BASINAbsolute Auto GlassAirGen EquipmentClements Lawn ServiceLarry A. Stapp, P.C.Rose of Sharon ShuttersSubstantial Services

SAN ANTONIO/LAREDO

461 Eco-CleanA & A RemodelingA & E Painting and Remodeling LLCAbdelnabi Hybrid BatteryAbove All Tree ServiceAdams Air Care Air Conditioning & Heating Company

Adrenaline Rush PaintballAlamow & Tree Co.Allied Affordable Foundation Company

AM&N Electronics LLCAMD AutoApex Pressure WashingArrow Communications Fire & Security Systems

Arrow MechanicalAuyon Jr. Trucking, Inc.Avilez Carpet CleaningBecker Furniture RepairBilling Concepts, Inc.

Blue TransportBravo Excavation and Construction, LLC

Cal-Tex Protective CoatingsCampco TexasCivil Tech PLLCD&R Consulting GroupDela ElectricDJs to GoDuo ConstructionEnhanced Services Billing, Inc.Everything Performance And Fabrication

Exquisite Properties, LLCEye On DetailEZ Contracting, IncFirst Aid Plumbing ServicesFirst Insurance Agency of The Hill Country

Franks Manufacturing CoFred’s Air ConditioningGlass Kitchens of Laredo, Inc.Henry Perez ContractingHome Team Inspection ServiceJ & E Pest Control Services LLCK&M Cycle GearKDW Eye ConsultantsLester MultimediaMadrigal’s RemodelingMares Backhoe ServiceMarula Landscape and DesignMiracle ConstructionMKD Solutions, LLCNprovements Construction ServicesO. C. ElectricPeach Wood WellnessPortableDeviceFixQuality TileR B SRodco MasonrySan Antonio Home SolutionsSanders PaintingSandy Oaks RanchSilver Lining Pest ControlSouth Texas ProductsSpectrum Physical TherapyStar IT, LLCStephen J Schechter, AttorneyTechSage SolutionsTexas Personnel ServicesThe Pup StopTop Car Motors, LLCToro Auto SalesTram Commercial Construction, LLCUnited Technical Consultants of Central Texas

Urrabazo ElectricVeritas MotorsWilson Roofing & Renovations LLCYoli’s Catering and EventsZero Plus Dialing Inc

NewJanuaryAccreditedBusinesses

2

®

ACCREDITED BUSINESS

Total new applications: 228Total renewed applications: 594Total application revocations: 10

The totals above reflects applica-tions processed by BBB in December 2014.

CONGRATULATIONS!

Strut Your Trustwith the BBB® Store

Order unique BBB-branded marketing materials to showcase your commitment to trust.

Order online through your BBB Business Login or call our Marketing Department at 512.206.2861

Celebrating 50 Years of BBB

Accreditation

• Greater Waco Chamber of Commerce

• Jaynes, Reitmeier, Boyd & Therrell, P.C.

• Moody’s Quality Meats

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AUSTINA & V ConstructionA Gentle TouchA-Model PlumbingAffordable TV Pro’sAll About PaintingAll Set Painting & Home ServicesAllen’s BootsAlpha Glass CompanyB & H PlumbingBar 5 SpecialtiesBeverly Zinser DDSBlue Collar Welding LLCBoat Dockter, LLCBrecca Construction, LLCBrilliant Window WashingCake ArtistryCasto Lopez ConcreteCaswell Services Inc.CC StudioCentury Communities, Inc.Cisneros RoofingCoonley Law FirmCrown Foundation RepairDesign For EnergyDiamond Powder CoatingEagle Shadow Life & AnnuityEast Side Environmental AirFalcon Residential ServicesFritz’s CateringGarage Door Solutions of AustinGardner ConstructionGreen Garden LandscapingHutto Therapy CenterInterior Solution ServicesJ Craft CompanyJeff Hull’s Paving & Seal CoatingJeter Custom HomesKarmassageKasper Homes and RemodelingLiberty Lawn CareLinda Seale LPCMainStream PaintingMcEntee ConstructionMetrowest CountertopsMichele Frances Purvin LCSW LCDCModern StoneWorksMontoya MasonryNew Dawn InteriorsNow Energy LLCOld 300 BBQOn Point Appliance & Air Conditioning

POOL-ologyQualex ConstructionR&L Roofing SpecialtiesRam Air Heating & Air ConditioningRapid Registered Agent, LLCRib Majesty BBQRuben’s Plumbing Services, LLCRyan Construction & LandscapeRyan Electric, LLCSEC SolutionsStewart Counseling LPCStitch Gallery, Inc.Streamline Commercial Contractors, LLC

Student Loan Payment Lawn CareSunshine RoofingTek ResourceThe Oaks Personal CareThe Stewart Law FirmThe Traub Law Office, P.C.Torres Lawn CareTroy Hubble ConstructionValiant Plumbing & HVACViridian Tree CareVista Solutions Group, LPWilson Brothers ConstructionWorkWell Austin

CENTROPLEX/WACO2 Musketeers Roofing and Construction

Crawford Custom HomesInnovative ConstructionK&B’s ITS LLCKennedy AuctionsM² ConstructionMassey ProsMickey Pitcher PaintingMoCal, LLCMoments by Jessica PhotographyNB ConcretePremier 1 PaintingR. Howard and AssociatesRichard Dool ConstructionRobert’s Truck & Equipment RepairSelect Personnel InvestigationsServpro Of Temple & BeltonShari L Hogue PhD PLLCSteve Buckner ConstructionTalexis, LLCTellez Restorations LLCTracy BarhamTyson Construction

CORPUS CHRISTI/VICTORIA

Alamo Lumber CoAlegrias Furniture RepairAngel Fire Shooting SchoolCable OneCC Smartphone RepairGarcia Pool Service and RepairGold Falcon Jewelry And GiftsJD ConstructionKings Complete ServicesNatcol PaintingRocha’s ConstructionSouth Texas EndodonticsSouthern Tree CareUnique Event DesignsVallejo MotorsVBar Dry Bar Salon Skin Lounge LLCVela Dental Centers - SouthsideWaller Gulley Services

PERMIAN BASINAleman Concrete, LLCAngus Electric, LLCB. J. IndependentCox Natural Healthcare SolutionsFort Stockton Cake LadyJ Prieto Construction LLCMidland-Petro D.C. Partners, LLCRocky’s A/C & HeatingSoza Construction & InsulationSpotless CleaningSuperior ApplianceWest Texas CHL

SAN ANTONIO/LAREDO

A Cut Above Landscaping & Maintenance / Irrigation

A Reyes ConstructionA&A Lawn CareA-Tex IT ConsultingAA Care ServicesAAA Affordable Plumbing Heating & Air Conditioning LLC

Advanced Foundation Repair LP

Affordable Renovation Services LLCAgave ConstructionAlamo City HousebuyerAll Disaster ClaimsAll Temp of BanderaAll Weather Grass and Sports Surfaces LLC

All-Tech Global LLCAmerican HomecraftAngelina Tara Farmers Insurance Agent

AquaSmart PoolsAvalon Estate ServicesB & M MechanicalBackyard LandscapingBanks Remodeling ServicesBella Salud MassageBen’s Straight Line Painting & Remodeling, LLC

Blaschke Home ImprovementsBliss Window CleaningBranewebBuchanan Lawn CareCibolo Gardens and LandscapingClean Energy InnovatorsCoastal Plains Sales and ServiceCold Front Air Condition and Refrigeration

Criterium Williams EngineersCurtis J Felfe Computers POS Systems and Supplies

Daedalian FoundationDanco Mediation and Consultation, LLC

David Gutierrez PaintingDeck the HouseDecks R UsDoggie StylezDust Brothers Transports LLCElegance and Life, Barre Studio LLCElegant HomesElla Austin Community CenterEnlighten Vision & Eye Care @ Eye City

Family Changes Play Therapy ClinicFindAPartNow.comLLCForce MechanicalFort Knox Home Security and Alarm Austin

G & D Quality FlooringGloria Renovation EnterpriseGloria’s Barber CollegeGrace Lane Homes IncGran’s Country CabinsHelotes Chiropractic ClinicHighway Infrastructure Safety Services, Inc.

Hill Country ResortsHome Décor & More Installation Services

House & House P.C.Infinite Concrete DesignsInnovative Remodeling & RestorationJ A M AutomotiveJCW Construction LLCJDM Electric, LLCK & M Computer ServicesKenneth Everett & SonsKey Witness SecurityKUADRA Consulting and Counseling Service LLC

Landscape and Design Powered by PMA Services

Laredo Termite & Pest ControlLaw Offices of R Scott Carlyon & Associates

Lawn Care San AntonioLeal Construction LLCLegacy Comics & Collectibles

Lone Star Erosion ControlMartinez Eagle One TowingMary L. Wagner LCSWMFAD Creative GroupMichael McFarland MDModern Day TechnicianMT Mobile Home Repair and Handyman Service

NewLeaf HomesNorthwest Real EstateOceguera’s Tire & 24HR Road Service

Paul’s Trophy & EngravingPlastic Supply of San AntonioPlatinum Edition Transport LLCPools UnlimitedPotter Air Conditioning, Inc.Quilantan’s Paint & BodyQuintanilla Roofing & RemodelingR & G Wood FlooringRight Source ConstructionRob Hudson HomesRodriguez Brothers MemorialsRubbish Works of New BraunfelsRug Safari CorporationSan Antonio Pool Table MoversSan Antonio SealcoatSchueling & Sons Conservation Service, LLC

Selrico ServicesSharon Mock, LPC-S, Ed.D.ShurMed EMSSonterra Dental Center For Cosmetic & Comprehensive Dentistry

Sterling Wine OnlineSuperior Site Work, LLCTaco TunesThe Taurean CorpThe Wright Reneau Law FirmTrach MastersVaughan & Sons IncVaughan’s Funeral HomeWinWin Logo Promotions, LLCXtreme Martial Arts & Fitness

NewFebruaryAccreditedBusinesses

3

®

ACCREDITED BUSINESS

Celebrating 50 Years of BBB

Accreditation

• Baylor University• Merchants &

Professional Credit Bureau

Celebrating 25 Years of BBB

Accreditation• Greg May Honda• National Western Life

Insurance Company

CONGRATULATIONS!

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Better Business Bureau, Inc.1005 La Posada DriveAustin, TX 78752

PRSRT STD

U.S. POSTAGE PAID

AUSTIN, TX

PERMIT NO. 60

BetterBusinessBureau®

Return Service Requested

Trust Talk is published by Better Business Bureau 1005 La Posada Drive, Austin, TX 78752. Trust Talk is published for executives and employees of BBB Accredited Businesses in its 79-county service area. All rights reserved: the contents of this publication may not be reproduced in whole or part without written consent of the publisher. References to or mention made of any company, product or service herein is not to be interpreted, per se, as statements derogatory of such company, product or service, but as information obtained from sources believed to be reliable for the use of BBB Accredited Businesses and subscribers. Because the matters contained in this Trust Talk concern matters of the utmost public importance and concern in providing a free flow of information to our companies concerning business enterprises in the Central, Coastal, Southwest Texas and the Permian Basin area, BBB encourages BBB Accredited Businesses to contact their local BBB with any follow-up material concerning the reports in this newsletter or any other matter to assist BBB in fulfilling its mission of advancing marketplace trust.

®

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Inside this issue2016 Board of Directors ......................................... 1

New Accredited Businesses ............................. 2-3

Impact & Influence Report ................................... 4

In January and February 2016, your BBB...Provided customers with 498,546 BBB Business Reviews

Handled 3,262 disputes

Hosted 495,830 website visits

Sent 608 Request-A-Quote referrals to Accredited Businesses

Supported 13,320 Accredited Business Locations

Contact BBBBBB® Corporate Office

1005 La Posada Drive

Austin, TX 78752

P: 512.445.4748

F: 512.445.2096

@: info@centraltx.bbb.org

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Find BBB on...

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Prepaid Debit/Credit Cards - 28,737

Roofing Contractors - 14,752

Home Builders - 13,946

Construction & Remodeling Services - 10,551

Attorneys & Lawyers - 10,023

Auto Dealers - Used Cars - 8,554

Plumbers - 7,946

Vitamins & Food Supplements - 7,907

Insurance Companies - 7,874

Contractors - General - 7,225

Trust Talk | April 2016

Revocations

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watchyourbuck.com

In January and February 2016, your BBB was mentioned 5,507 times by 45 local media outlets including...

January 2016

ARE PoolsFailure to cooperate with BBB on advertising matters

Fobbs Lawn & Tree ServiceFailure to resolve one or more consumer complaint(s)

Forever Green 2 LandscapingFailure to cooperate with BBB on advertising matters; Failure to maintain required licensing; Failure to resolve one or more consumer complaint(s)

Kemi Silicon, IncFailure to maintain required licensing

Master Contractor ServicesFailure to respond to one or more consumer complaint(s)

Sustaita Law FirmFailure to respond to one or more consumer complaint(s)

February 2016

Discount RoofingFailure to respond to one or more customer complaint(s) filed with BBB

Green Earth SanitationFailure to respond to one or more customer complaint(s) filed with BBB

Jason Pindur Home ServicesFailure to maintain required license necessary to operate in Texas

Select Transmission & AutomotiveFailure to resolve one or more consumer complaint(s)

Zero Time Truck Trailer RepairFailure to maintain required license necessary to operate in Texas

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