SPOTLIGHTw w w . d a k o t a s u p p l y g r o u p . c o m

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There’s Never Been A Better Time To Recommend A More Efficient Furnace!

A Little Bit Of Quiet Can Make A Big Impression – You’ll Be In Demand When You Install WithQuietFlex Duct Wrap.Quietflex duct wrap is an external insulation for sheet metal ducts in HVAC systems that absorbs unwanted noise within the duct and decreases heat loss or gain through the duct walls.

• Increaseproductivitywithawrapthat’seasytoinstall– This product is designed with the contractor in mind, providing quick and simple installation around metal ducts. Plus, it meets code requirements.

• Simplifymaintenancecallswithaproductthatlasts– This duct wrap is resistant to bacterial and fungal growth. It’s also easy to clean and maintain.

According to the Energy Security and Independence Act, after May 1, 2013, homes are required to be equipped with high-efficiency furnaces. This calls for gas furnaces installed in the North Region (which is most states north of Oklahoma) to have at least a 90% Annual Fuel Utilization Efficiency (AFUE) rating, compared to the current 78% AFUE rating. This means that many homeowners may need to either install a condensing gas furnace or upgrade to a newer non-condensing gas furnace.

TheDepartmentof Energy’s(DOE)furnacestandardswillgoineffectsoonerthanyouthink.Helpyourcustomersstartpreparingnow!

August 2012

HVAC

Printed On 100% Recycled Paper!

Do Your HomeworkHave you ever been in a conversation that seems to revolve entirely around the other person? Try as you might, somehow the “gravity” of every story seems to pull towards the other party. When I am in these types of conversations I struggle to feel any connection. It’s as if I’m a spectator and the conversation will go on with or without my participation.

When you are trying to build a relationship, the most obvious way to avoid making the other party feel this way is to ask questions – lots of them. After all, not only do you learn about their situation, you also make them the most important participant in the conversation. But there is another way to ensure that they feel valuable: do some homework before you meet with them.

Customers are impressed when they see that you’ve put in the work to learn about them before your meeting. They love the fact that your questions are insightful. When you are

informed, your conversation can move on to important details much

faster, skipping past the preliminary

fact-finding. Not only are you showing them how much you value their business, you are saving them time, and that always makes a big impression.

Obviously, this is especially effective in new partnerships, but don’t slack off with your longtime relationships. There is always something new to learn, and the more important you make people feel, the more productive your conversations will become.

CurrentToDD's

An Idea Your Customers Will Thank You For: The Innsbrook Touchless Faucet.More and more businesses are going with hands-free hardware when it comes to their bathrooms. The Innsbrook faucet is part of American Standard’s Selectronic™ collection, featuring a universal sensor. Here’s what else the Innsbrook faucet has to offer:

• Safety features prevent vandalism –Thisfaucethasadurable,vandal-resistant brassbodythatisidealforhigh-usecommercialapplications.Itcomeswitha safetytimerthatturnsoff thefaucetif thesensoriscoveredformorethan oneminute.

• Easy installation means you’re in and out of there fast –TheInnsbrookfaucet utilizesathree-hole,four-inchcentersetinstallation,anditswater-resistantsolenoid enclosuremountstothewall.

Brighten Up Your Bottom Line With LED Light Bulbs From Sylvania!Ultra LED BR lamps and omnidirectional Ultra LED A19 lamps have a CRI of 80 and a 2700 CCT, making these bulbs ideal for both homes and businesses.

With their environmentally preferred features, these bulbs are an easy up-sell!

• BothbulbsareRoHScompliantanddon’tcontain mercury,leadorotherhazardousmaterials.

• Theydon’temitUVorIRradiationthatcancause fadinganddiscolorationof fabricorartwork.

• Theyofferyearsof servicewhilereducing energycosts.

MFG# 78809 WAR# 613578809-15WMFG# 78911 WAR# 6135789911-14WMFG# 78907 WAR# 613578907-12WMFG# 78935 WAR# 613578935-8W

MFG# 6055.205.002WAR# 906360552

Skip The Torch And Speed Up The Job With PEXRITE Supports And Turnouts!Combine the #103-18 support and the #704 turnout to make sink, lavatory and water closet installation quick and easy.

Be ready for anything by having PEXRITE galvanized steel bracket #103-18 on hand!• Galvanizedsteelbracketwith1-3/8"keyedholeson2"centers• PatentedconnectionintegrateswithPEXRITEstub-outsolutions

With PEXRITE Turnouts (#704), less work means more profits.• Eliminatesin-wallfittings,concealedjointsandsoldering• Provides360˚turningradiusinPEXRITEbrackets

PLUMBING

ELECTRICAL

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Pop Quiz

Fast FACTSThe Olympic flag’s colors are always red, black, blue, green and yellow rings on a field of white. This is because at least one of those colors appears on the flag of every nation on the planet.

Intelligent people have more zinc and copper in their hair.

The odds that a fan will be hit by a baseball at a Major League baseball game are 300,000 to one.

Phil Jackson, who many consider the most successful coach in the history of the NBA, attended high school in Williston, ND, and went to college at the University of North Dakota in Grand Forks.

4.3.2.

1.

1. The movie Dances With Wolves was shot near two cities with DSG locations. What are they?

2. How old was Tiger Woods when he snagged his first hole in one?

3. Who was the first Major League player to have a pitch clocked at more than 100 mph?

4. What is the largest freshwater fish in North America?

Answers:1. pierre and rapid city, south dakota 2. eight 3. nolan ryan 4. the white sturgeon

Honeywell’s Genetron® 422D Refrigerant Is The Simple “Drop-in” Solution For R-22 A/C Systems!Genetron 422D is a non-ozone-depleting, HFC-based refrigerant that is ideal for replacing HCFC-22 in air-conditioning systems.

• Replace R-22 in a snap –Inmostsituations,youcansimply recovertheR-22,replaceanyofthecriticalseals,rechargethe systemwithGenetron422Dandperformnormalchecks.

• Perform quick and easy changeouts –Genetron422Dcan beusedwithAB,MOandPOElubricants.Plus,noexpansion devicechangeisrequiredinmostinstallations.

MARS 780 Contactors Make Challenging Applications Effortless!When your refrigeration project calls for reliable circuit switching, MARS 780 contactors are just the ticket.

• A design that’s built to last means fewer callbacks for you –Theenclosed bodydesignprovidesquietoperationand improveddurabilitybyreducingthe intrusionof dustanddirt.

• Reliable performance will make you the star – Thesesilver-cadmium oxidecontactsprovideimprovedlife whenswitchinginductiveloads.

MFG# R-422DWAR# 110700422

®

MFG# 61446 WAR# 574461446 SIZE 120/40AMFG# 61447 WAR# 574461447 SIZE 240/40AMFG# 61461 WAR# 574461461 SIZE 120/50AMFG# 61462 WAR# 574461462 SIZE 240/50AMFG# 61471 WAR# 574461471 SIZE 120/60AMFG# 61472 WAR# 574461472 SIZE 240/60A

D id You Know?There’s a new contest for members of our Kids Club. Check out the Go For The Gold contest at www.dsgkidsclub.com.

REFRIGERATION

Box 13573Grand Forks, ND 58208-3573

PRESORTED STDUS POSTAGE

PAIDDetroit Lakes, MN

Permit No. 14

Improve Safety By Adding A Little Color To Your Job Site With Encore Wire’s Color-coded THHN Wire.When you’re pulling hundreds of feet of cable for dozens of circuits in a big job, a little color can make all the difference. Encore Wire’s color-coded cable helps you properly identify all cabling, which lets you:

• Workinasaferandmoreefficientenvironment

• Eliminatephasetapeandanymistakesorconfusionassociatedwithit

• Simplifycomplexwiringjobs,speedingupinstallationandinspection

August Featured ProductsTodd’s CurrentDSG Outdoors

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Check the code on the printed version of your July issue of Spotlight to see if you are a winner! If your code matches one of the codes above, bring in your July Spotlight to your local W.A. Roosevelt to claim 1,000 Roosevelt Reward QuickPoints!

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