News Blast

5 | 5 | 95 Success Stories are shared by TLC Associates and serve as inspiration to improve and uplift our associates and patients. Read. Improve. Uplift. Repeat. Submit your story to tlcnewsblast@kroger.com to be published in future issues.

Dietitian Kate Kanner, The Little Clinic in Upper Arlington, Ohio

Our dietitian, Kate Kanner, received this thank you card from one of her patients at The Little Clinic in Upper Arlington, Ohio. Such a great recognition for all of the hard work she has been doing to build her practice.

“Dear Kate,

It was my pleasure to meet with you on Friday to take the Diabetes Nutrition Store Tour in Kroger, Upper Arlington. You were very knowledgeable and pleasant. Hopefully I will carry out your suggestions. Thank you for all the tips.

Your receptionist and blood pressure taker’s services were appreciated, too.

Now that I am aware of programs sponsored by Kroger, perhaps I can learn more.”

From Emily Mathews, Regional Clinical Director – Columbus Region

Notice: This document contains confidential and privileged infor-mation that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribu-tion, or reliance upon the con-tents of this document is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ................................. 1Feeding America Campaign ........................... 2Biometric Screening Update ........................... 3Flu Shot Signage ............................................ 5Celebrity Sweat Fitness Event ......................... 6Friendly & Fresh Testimonial .......................... 7Announcements ............................................. 7

TheLittleClinic.comInside Select Stores

August 10, 2016 Edition

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Feeding America Campaign ................... 2

Biometric Screening Update ................... 3

Flu Shot Signage .................................... 5

Celebrity Sweat Fitness Event ................. 6

Friendly & Fresh Testimonial .................. 7

Announcements ..................................... 7

Page 2August 10, 2016 Edition

Feeding America CampaignFrom Stephanie Buckley, VP, Marketing

The Little Clinic, Kroger and Feeding America Team Up to Fight Influenza and Hunger

Every year we administer flu shots to protect our patients and their families from contracting influenza. This year, we are doing even more - we are going to feed the hungry.

In partnership with Kroger and Feeding America, the nation’s largest domestic hunger relief organization, we will donate one meal through Feeding America’s local food bank network for every flu shot administered at all Kroger family of pharmacies or The Little Clinic locations. This exclusive campaign will officially launch on August 15 and will run through April 1, 2017 or until we exhaust our supply of influenza vaccine. The goal is to donate over one million meals!

The Feeding America campaign will be supported by in-store signage, which will be delivered to all clinics no later than August 26. The signage will be co-branded with pharmacy and more details about it can be found here. Other types of communication, such as, television, radio, online ads, outdoor billboards, social media posts, in-store radio and front-end Catalina prints, will also support this campaign. The types of communication will vary by division.

In next week’s News Blast, we will share more information about this campaign. In the meantime, get ready to fight influenza and feed the hungry!

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Feeding America Campaign ................... 2

Biometric Screening Update ................... 3

Flu Shot Signage .................................... 5

Celebrity Sweat Fitness Event ................. 6

Friendly & Fresh Testimonial .................. 7

Announcements ..................................... 7

Page 3August 10, 2016 Edition

Biometric Screening UpdateFrom Eileen Myers, VP, Retail Dietetics & Nutrition Solutions

Biometric season is here and over the next two months we will be providing tips as well as visit numbers for the various biometric programs we offer employers. Please refer to TLC Today, Biometric Health Screening Programs and the particular employer program for your Checklist or Quick Reference to guide you in completing an accurate biometric screening for the patient.

Reminders when completing a Biometric Screening:

1. Mark Fasting Status

2. For Kroger Associates on Corporate benefits, add social security number to the patient information window.

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Feeding America Campaign ................... 2

Biometric Screening Update ................... 3

Flu Shot Signage .................................... 5

Celebrity Sweat Fitness Event ................. 6

Friendly & Fresh Testimonial .................. 7

Announcements ..................................... 7

Page 4August 10, 2016 Edition

Biometric Screening Update continued...

Summary of Biometric Screenings July 1, 2015 – August 7, 2016

Region Kroger Associates

Humana(HUVBS)

Local 227(KS27U)

Local 995(KS95U)

Atlanta 22 86 2* 0

Cincinnati 67 541 0 0

Columbus 26 71 0 0

Dayton 2 35 0 0

Denver 60 18 0 0

Indianapolis 8 493 0 1*

Knoxville 2 91 1* 4

Lexington 2 146 8 1*

Louisville 8 953 18 0

Memphis 5 92 0 0

Nashville 34 26 0 23

Phoenix 40 111 0 0

Richmond 9 27 0 0

Wichita 16 6 0 0

Total 301 2,696 29 29

*Only Louisville and Lexington should see Local 227 Biometric Screenings and only Nashville and Knoxville should see Local 1995 screenings.

Kroger Biometric Screenings 2013-2016

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Feeding America Campaign ................... 2

Biometric Screening Update ................... 3

Flu Shot Signage .................................... 5

Celebrity Sweat Fitness Event ................. 6

Friendly & Fresh Testimonial .................. 7

Announcements ..................................... 7

Page 5August 10, 2016 Edition

Q4 Co-Branded Flu Shot Campaign with PharmacyFrom Chasity Auberger, Marketing Communications Manager

This year we will be doing a co-branded flu shot campaign with our pharmacy partners and Feeding America. For more on the Feeding America promotion click here.

Flu shot signage will arrive to your clinics next week. In this sign kit you will also receive the marketing signage for your store’s pharmacy. The pharmacy materials will be clearly identified in the box. Please take these materials to your pharmacy. They are aware these materials will be coming in your sign kits.

Please do not put up your flu shot signage until you have received your first allotment of flu vaccines.

An instruction sheet for these materials can be found here: TLC Today > Marketing Department > Promotional Sign Kits & Collateral.

Q4 Signage:

• Flu Shot Wind King• Flu Shot Festival Signs• Flu Shot Robinhood Banner• Flu Shot Aisle Invaders• Flu Shot Stanchion Sign

Your flu shot collateral will arrive the week of August 29. The Q4 audio PAs will also be available the week of August 29.

If you have any questions, please reach out to your regional leadership team.

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Feeding America Campaign ................... 2

Biometric Screening Update ................... 3

Flu Shot Signage .................................... 5

Celebrity Sweat Fitness Event ................. 6

Friendly & Fresh Testimonial .................. 7

Announcements ..................................... 7

Page 6August 10, 2016 Edition

Celebrity Sweat Fitness EventFrom John Brunner, Field Marketing Manager - Nashville and Knoxville

On Saturday, July 30, we, along with members of our pharmacy team in the Nashville division, sponsored and attended a fitness event in Nashville called “Celebrity Sweat.” The focus of the event was the importance of eating healthy along with exercising and staying fit. The main fitness celebrity at the event was Billy Blanks – founder and inventor of the popular Tae Bo fitness and exercise program.

Blanks personally conducted two intense Tae Bo workout sessions during the event. We had two of our dietitians at the event along with Eileen Myers and myself to engage with people, discuss our dietitian and clinical services and provide nutritional information focused on protein. The pharmacy team was there with several pharmacy students and a patient care specialist with information and offering body mass index screenings. Kroger donated water and bananas that we handed out at the event as well.

All in all it was an event that allowed our pharmacy and TLC dietitians to work closely together to promote our services and be yet another sign of us “Advancing as One.” (Plus, the dietitian (Leigh Cole) and Pharmacy Patient Care Specialist (Suzan Ali) got a great Tae Bo workout in that day!)

Notice: This document contains confidential and privileged information that is intended only for employees of The Little Clinic.

Any disclosure, copying, distribution, or reliance upon the contents of this docu-ment is strictly prohibited.

Inside This Issue:

5 | 5 | 95 Success Stories ......................... 1

Feeding America Campaign ................... 2

Biometric Screening Update ................... 3

Flu Shot Signage .................................... 5

Celebrity Sweat Fitness Event ................. 6

Friendly & Fresh Testimonial .................. 7

Announcements ..................................... 7

Page 7August 10, 2016 Edition

Jan Frager and Saniqua Hampton at The Little Clinic in Mount Washington

I requested your information from your staff because I wanted to tell you about my visit at The Little Clinic in Mount Washington earlier this week. From the moment I checked in, I was treated so well. Saniqua was very friendly and efficient and Jan Frager was awesome. She spent so much time with me and listened very attentively. I myself work in a hospital and I know how busy clinicians can be. It really meant a lot to me that Ms. Frager spent so much time with me despite her extremely busy day. I appreciate both of them and I am feeling much better! Ms. Frager is very knowledgeable.

- Email review from a patient

AnnouncementsAugust 2016 Grand Rounds

Date: Thursday, August 25, 2016 5pm CTTopic: Sports InjuriesSpeaker: Brandon Ellison PT, DPT, OCS, COMTResults Physiotherapy

Testimonial