augment your services portfolio with cost-effective, …...ingram micro services program earn up to...

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Ingram Micro services program Earn up to 4% back on Lenovo services revenue. Augment your services portfolio with cost-effective, close-to-the-box Lenovo services, which are easy to attach at point of sale. SERVICES PROGRAM For more information, please contact our Ingram Micro/Lenovo team. [email protected] (800) 456-8000, ext. 76331 Featured services Premier Support A service package designed for customers who want to bypass basic troubleshooting and experience shorter waiting times, reduced repair times and higher first-time fix rates. It’s a direct line to advanced-level phone support and is designed to expedite problem resolution. Premier support is designed to give your customers the best service experience available with our onsite next business day (NBD) warranty service. Accidental Damage Protection (ADP) ADP complements Lenovo warranty services with the option of protection due to an unintentional electrical surge, liquid spills, drops or bumps, and LCD damage. ADP provides continued coverage and multiple repairs or a single replacement of a customer’s laptop or desktop. Keep Your Drive Securing business data is essential. Under the terms of Lenovo’s limited warranty, when Lenovo replaces a defective part, that part becomes Lenovo’s property. Lenovo’s Keep Your Drive service allows customers to keep their drives and dispose of business data on their terms, improving data security and ensuring compliance with data privacy and retention requirements, as well as mitigating civil liability risks associated with data breach.

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Page 1: Augment your services portfolio with cost-effective, …...Ingram Micro services program Earn up to 4% back on Lenovo services revenue. Augment your services portfolio with cost-effective,

Ingram Micro services programEarn up to 4% back on Lenovo services revenue.

Augment your services portfolio with cost-effective, close-to-the-box Lenovo services, which are easy to attach at point of sale.

SERVICES PROGRAM

For more information, please contact our Ingram Micro/Lenovo team.

[email protected] (800) 456-8000, ext. 76331

Featured servicesPremier Support

A service package designed for customers who want to

bypass basic troubleshooting and experience shorter

waiting times, reduced repair times and higher first-time

fix rates. It’s a direct line to advanced-level phone support

and is designed to expedite problem resolution. Premier

support is designed to give your customers the best service

experience available with our onsite next business day

(NBD) warranty service.

Accidental Damage Protection (ADP)

ADP complements Lenovo warranty services with the

option of protection due to an unintentional electrical

surge, liquid spills, drops or bumps, and LCD damage.

ADP provides continued coverage and multiple repairs or

a single replacement of a customer’s laptop or desktop.

Keep Your Drive

Securing business data is essential. Under the terms

of Lenovo’s limited warranty, when Lenovo replaces a

defective part, that part becomes Lenovo’s property.

Lenovo’s Keep Your Drive service allows customers to keep

their drives and dispose of business data on their terms,

improving data security and ensuring compliance with data

privacy and retention requirements, as well as mitigating

civil liability risks associated with data breach.

Page 2: Augment your services portfolio with cost-effective, …...Ingram Micro services program Earn up to 4% back on Lenovo services revenue. Augment your services portfolio with cost-effective,

• Lenovo specialists coverage

• MDF for training events

• Exclusive deals on TopSeller products

• Premium and workstation growth incentives

• Access to partner demo pool

• Free direct express financing

• Gold tier bonus

• Service growth program

Silver benefits will now be available to authorized partners.

All Lenovo/Ingram Micro partners receive dedicated

coverage from our Lenovo market development team.

Our knowledgeable experts can help you answer all

your Lenovo questions and plan your way to the next

partner level.

Benefits are earned on six-month periods, based on

Lenovo’s fiscal year running April–March. Open to

Authorized and Silver levels only.

Ingram Micro is committed to the success of all Lenovo partners by providing this exclusive portfolio of benefits.

For more information, please contact our Ingram Micro/Lenovo team.

[email protected] (800) 456-8000, ext. 76331

SILVER AND AUTHORIZED PROGRAMS

© 2019 Ingram Micro Inc. All rights reserved. Ingram Micro and the Ingram Micro logo are trademarks used under license by Ingram Micro Inc. All other trademarks are the property of their respective companies. Products available while supplies last. Prices subject to change without notice. 4/19 KD2019.11021