auditing crb competency
DESCRIPTION
Auditing CRB Competency. IIOC. CRB Competency. CRB Competency should be considered a “Special Process”. It can not be tested, audited directly or in isolation. The results of the “CRB Competency” process can however be audited to determine if it is effective - PowerPoint PPT PresentationTRANSCRIPT
Auditing CRB Competency
IIOC
CRB Competency
• CRB Competency should be considered a “Special Process”. It can not be tested, audited directly or in isolation.
• The results of the “CRB Competency” process can however be audited to determine if it is effective
• Competency can be considered at many levels:– Individual– Department– Team– Organisational
INPUTS• Job Description• Task allocation• Responsibilities• Organisational
Objective
OUPUTS• Decisions
– Contracts– Certificates– Procedures
• Business Results• Organisational
objective results• Strategy• Task completionCompetence
Influences (Static / Variable)• ISO Guides / Standards (Static)• Design process (Static)• IAF Guidance (Static)• Market (Variable)
– Activity– Sectors– Countries
• Customers (Variable)
FOUNDATION• Training• Experience• Qualifications
Auditable
Auditable
Auditable
Management individual competency model
NOTE: All the parameters in the slide vary depending on what part of the CRB process / who is being audited for competency
Variables are intangible and not auditable, static influences are auditable.
CRB Organisational Competency Model
DepartmentIndividual
Conclusion
• CRB can be considered as competent if outputs are positive
• Consistent failure (nonconformities) could be an indication of lack of competence
• AB’s should not specify competency requirements i.e. Inputs or Foundations except as previously defined by relevant ISO guides, and IAF guidance – AB’s should review outputs to determine if the “process” is effective and therefore that the CRB is competent