attitude is everything (high performance leadership ) by sameeksha rane
TRANSCRIPT
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Attitude Is Everything
(High Performance Leadership )
By
Sameeksha Rane
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Concept of Attitudes
• Attitudes are feelings and beliefs that largely determine how employees will perceive their environment, commit themselves to intended actions and ultimately behave .
• Attitudes are like windows through which we look at the world .
• It express an individual’s positive and negative feeling about some objects.
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Importance of attitudes
• Employees attitudes are reasonably good predictors of employee behaviour
• Employees having positive job attitudes are likely to engage constructive behaviours .
• A satisfied employee may engage in work behaviour beyond the call of duty and go out of his way to provide service.
• Dissatisfied employee on the other hand try to withdraw from the job psychologically and physically.
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Formation of attitude
• Direct and personal experience • Association • Family and peers• Neighborhood• Economic status and occupation
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The variables of job satisfaction and dissatisfaction
Employee turnover
Violence
Absences and
tardiness
Theft
Employee performance
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The environment
Other people’s behaviour
Negative work environment
Changing environment
Negative world view
Past Experinces
You
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Negative work environment
• Dog eat dog-everyone fighting to go ahead • No one appreciates your contribution • Too much work … not enough help • Deadlines are unrealistic • Longer hours ….additional work • Budget constraints • Competition is eating us alive • Poor management • Job insecurity
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To avoid all this change three things
Behaviour
Thinking
Attitude
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Influence your environment Add Posi+ive behaviour
• Replace the bad habits • Spread a smile around • Sprinkle some positive over negative • Focus on the good of each day • Say “please and thank you”• Evaluate your behaviour • Never miss an opportunity to
complement
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What is Optimism?
• It is not just a rediscovery of “The Power of Positive Thinking”
• Not affirmations• It is your interpretation of failures and
successes
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Optimistic Explanatory Style
• When a bad event happens to a person he believes that the bad event was temporary and that has no influence on future event
• Eg- I am not good in drawing horse but I am good in drawing people (optimistic)
• This results in feeling hope and you are able to influence the event.
•
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Why is optimism important?
• Optimists experience less distress than pessimists when dealing with difficulties in life, they are much less likely to suffer from depression and anxiety
• Optimists adapt better to negative events
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• Optimism predicts psychological and physical well-being among university students
• Optimists don’t use denial when faced with problems e.g. attend to health warnings
• Optimists report more health promoting behaviors and enjoy better physical health than pessimists
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What about relationships?• Optimism linked with
better quality relationships over time
• Optimism protects from depression development because of a/ better quality relationships b/ more adaptive/flexible coping (reframing) (Brisette)
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• Optimism predicts better performance at University and predicts it more accurately than SATs ( Peterson & Barett, 1987)
• Optimism predicts better performance at individual and team sports (Seligman et al, 1988)
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Do not encourage optimsim when the cost of
failure is high
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The Titanic1912
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Credit crunch
• Some say the economic crisis is a direct result of optimism. (Shefrin, 2008)
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Pessimistic explanations for failure/setbacks
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Me
Setbacks are my fault
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Permanent
Will last a long time
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Optimistic explanations for setbacks
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Other factors were involved
Not me
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Temporary
• Bad events don’t last
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Specific
Specific: isolated to particular
circumstances
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Pessimistic (Tendency to stress negative explanations for success
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Not me
• It wasn’t me. This was coincedence or luck. Fluke
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Temporary
• This won’t last. I’ll pay for it.
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Specific
• I am still awful at maths
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Optimistic explanations for success
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Me
• The success was down to my hard work and effort
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Persistent
• Success can be sustained
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Example one
• Today I had the worst day of my life .My professor yelled at me for nothing and he was really mean. I felt like I wanted to disappear under the desk. Everyone will think I am stupid and I never want to go back to that class again. I hate him and I hate my college .
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The ABCs
• Adversity-My teacher yelled at me .• Belief-I am stupid and he hates me • Consequences- I fell upset and
embarrassed • Disputation-well I suppose I was acting silly
and he is often mean like that to everyone. But he has also been nice to me sometimes .
• Energized: I feel a bit better now and I will have to go to college tomorrow .
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Example two
• I have been waiting hours for him/her to ring and he/she has not called yet. I am a good friend to him/her but he/she always does this to me and lets me down .I had something really important to talk about. If he/she wants to be like that then I will get rid of him/her as a friend.
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The ABCs
• Adversity-My friend did not call me • Belief-I am not good enough to be his
friend .Nobody likes me • Consequences-I feel lousy and upset• Disputation- Well I suppose he/she is a bit busy
tonight. He usually rings when I ask him too. He has been a good friend to me .I did not tell him that I had something special to talk about.
• Energized-I feel a bit better now. Maybe I will call him/her
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Martin Seligman
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Brain teaser Home Assignment
• Hand written assignment• Create 5 situations and apply The
ABCs method .• Do not use the same examples as
mentioned • Be honest when you solve this
because it will help you develop a positive approach