Attitude

AttitudeATTITUDEISEVERY THING!

THE ICEBERGHOW MUCH DO YOU SEE OF AN ICEBERG?

THE ICEBERGONLY 10% OF ANY ICEBERG IS VISIBLE. THE REMAINING 90% IS BELOW SEA LEVEL.THE ICEBERG

SEA LEVELVISIBLEABOVE SEA LEVELINVISIBLEBELOW SEA LEVEL

90 %

10 %The Iceberg phenomena is also applicable on human beings THE ICEBERGTHE ICEBERG

SEA LEVEL

KNOWLEDGE&SKILLSATTITUDEUNKNOWN TO OTHERSKNOWN TO OTHERSIn other words, THE ICEBERGTHE ICEBERG

SEA LEVEL

BEHAVIORVALUES STANDARDS JUDGMENTSATTITUDEMOTIVES ETHICS - BELIEFSKNOWN TO OTHERSUNKNOWN TO OTHERSIMPACTWHAT MAKES YOUR LIFE 100% ?ABCDEFGHIJKLMNOPQRSTUVWXYZ1234567891011121314151617181920212223242526ATTITUDE120209202145KNOWLEDGE11141523125475HARDWORK8112423151811SKILLS19119121219====829698100Let each letter of the alphabetic has a value equals to it sequence of the alphabetical order:THE CAN DO ATTITUDEYou CAN DO everything, but not all at once.You CAN DO everything, if its important enough for you to do.You CAN DO everything, but you may not be the best at everything.You CAN DO everything, but there will be limitations.You CAN DO everything, but youll need help.BEST QUOTES ON POSITIVE ATTITUDEA positive thought is the seed of a positive result.If you dont like something, change it. If you cant change it, change your attitude. Dont complain.The most significant change in a persons life is a change of attitude. Right attitudes produce right actions.If you really want to be happy, nobody can stop you.BEST QUOTES ON POSITIVE ATTITUDEWhether a glass if half-full or half-empty, depends on the attitude of the person looking at it.There is a better way for everything. Find it.A positive attitude is not a destination. It is a way of life.The difference between a successful person and others is not a lack of knowledge, but rather a lack of will.BEST QUOTES ON POSITIVE ATTITUDEThe positive thinker sees the invisible, feels the intangible, and achieves the impossible.The man with confidence in himself gains the confidence of others.You will only go as far as you think you can go.The biggest mistake of all is to avoid situations in which you might make a mistake.BEST QUOTES ON POSITIVE ATTITUDEA positive attitude is like a magnet for positive results.Our life is a reflection of our attitudes.Positive attitudes create a chain reaction of positive thoughts.Attitude, not aptitude, determines your altitude.No man fails if he does his best.

BEST QUOTES ON POSITIVE ATTITUDESooner or later, those who win are those who think they can.A creative attitude is the fuel of progress and growth.Either I will find a way, or I will make one.Be the change you want to see in this world.Forgive others and you will be forgiven.ATTITUDE DETERMINES THE ALTITUDEWhat is attitude? ATTIITUDE Evaluative statements JudgmentsOpinions, feelingsFor example:I like my jobI choose to avoid him. He is arrogantDiscrimination is wrong.My work motivates me.My job is rude. An attitude is a statement that represents an individual's degree of like or dislike for an item.

Attitudes are generally positive or negative views of a person, place, thing, or event What is an attitude?An evaluative statementReflects how one feels about somethingAttitudes are complexUnderstanding properties of attitudeQuestions to be answeredWhat are the main components of attitude?How consistent are attitudes?Does behaviour always follow from attitude?What are the major job attitudes?How are employee attitudes measured?What is the importance of attitudes to workplace diversity?Attitudes and ChangeAffectiveCOMPONENTS OF ATTITUDECognitiveBehaviouralWhat a personknows about thesituationHow the personfeels about itHow the personreactsPeople build up attitudes which fit their needs and values as they perceive them to beMy supervisor gave promotion to my co-worker who deserved it less than me. My supervisor is unfair.I dislike my supervisorI am looking for some other jobCOGNITIVE AFFECTIVEBEHAVIORALNegative attitude towards supervisorThe Theory of Cognitive DissonanceDesire to reduce dissonanceImportance of elements creating dissonanceDegree of individual influence over elementsRewards involved in dissonanceAny incompatibility between two or more attitudes or between behavior and attitudes.

AFFECTIVE

THE FEELINGS OR EMOTIONS TOWARD AN OBJECT

26COGNITIVEKNOWLEDGE AND BELIEFS

27Measuring the A-B RelationshipRecent research indicates that attitudes (A) significantly predict behaviors (B) when moderating variables are taken into account.Moderating VariablesImportance of the attitudeSpecificity of the attitudeAccessibility of the attitudeSocial pressures on the individualDirect experience with the attitudeSelf-Perception Theory

Attitudes are used after the fact to make sense out of an action that has already occurred.Types of AttitudesJob InvolvementIdentifying with the job, actively participating in it, and considering performance important to self-worth.Organizational CommitmentIdentifying with a particular organization and its goals, and wishing to maintain membership in the organization.Job SatisfactionA collection of positive and/or negative feelings that an individual holds toward his or her job.

Types of AttitudesEmployee Engagement An individuals involvement with, satisfaction with, and enthusiasm for the organization. Perceived Organizational Support (POS) Degree to which employees feel the organization cares about their well-being. An Application: Attitude Surveys

Attitude SurveysEliciting responses from employees through questionnaires about how they feel about their jobs, work groups, supervisors, and the organization.Sample Attitude Survey