attention scarcity in a connected world

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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Attention Scarcity in a Connected World A proactive view in a world of abundant computing Charlie Bess, P.E. HP Fellow, Services and Solutions Lab, HP labs

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Page 1: Attention Scarcity in a Connected World

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Attention Scarcity in a Connected WorldA proactive view in a world of abundant computingCharlie Bess, P.E.HP Fellow, Services and Solutions Lab, HP labs

Page 2: Attention Scarcity in a Connected World

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

• Analytics• Automation• Autonomics

• 4G, 5G• Multi-Gigabit

networks• Social networks

• Open Source

• SaaS• Licensed

SW

• Cloud• Mobile• Distributed

• Mobile devices• Sensors• Derived data

Unlimited Data

Unlimited

Computing

Limited Attentio

n

Unlimited

Connection

Unlimited

Applications

Technical Drivers

New Value

Page 3: Attention Scarcity in a Connected World

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Extrapolated World of 2017Technologically the world will be very different

We live in a world of conflict:Simple, yet able to handle complexityStandard, yet customizableSecure, yet collaborativeLow cost, yet high qualitySustainable, yet powerfulMobile, yet functionally rich

That is why innovation is needed

Page 4: Attention Scarcity in a Connected World

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Average rate per exposure of catastrophes and associated deaths per activity (“Reliability”)

Amalberti, R. et al. Ann Intern Med.2005;142:756-764

Page 5: Attention Scarcity in a Connected World

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Checklists in action: LPCH Patient Safety DashboardThe intervention

− HIPAA-compliant public whiteboard in multiple locations in the ICU

− Patient-specific dashboards with details (on staff workstations)Confidential patient drill-downs, checklists, staff education

− Fully integrated with Cerner EMR (to be migrated to Epic in 2013)

(currently v. 2007.19 with mPages / CCL / JSON / HTML)

− Automatic, real-time patient status updates based on EMR, guidelines, staff action needed

Deployed in full operation at LPCH since April 2011

Page 6: Attention Scarcity in a Connected World

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

State and local Government

Page 7: Attention Scarcity in a Connected World

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Sensing – it’s not just about the sensor ...−1 datum is a point

−2 data are a line−3 data are a trend

−100 data are a picture

Sensors and

Controllers

Data Transpo

rt

Data Integrat

ion

Analytics

AlertsDisplaysReports

Action

... The future is about a trillions of inexpensive, connected sensors and their support environment

Page 8: Attention Scarcity in a Connected World

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Attention Engineering

At the intersection of abundant computing and the scarce resource of human attention. It changes how applications are developed, roles are defined…

It is what should really be at the core of business trends like “Big Data”…The focus needs to be on shifting the Time-to-Action

Attention engineering is the foundation for tackling large problems and new behavior change using techniques like “gamification”• Protein folding – people can just do it better than the computers of today• CrowdCloud – using a little bit of many individual’s skills to tackle huge

problems

Page 9: Attention Scarcity in a Connected World

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Charlie BessPhone: +1 469 767-2311Email: [email protected]: www.hp.com/go/tnbtTwitter: @cebessISSIP Futures SIG: http://www.issip.org/special-interest-groups/sig-service-futures/