Attachment C

Public Exhibition 2018

Engagement Report - Social Sustainability

Policy and Action Plan 2018-2028

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Engagement Report

City of Sydney Town Hall House 456 Kent Street Sydney NSW 2000

A City for All – Towards a socially just and resilient Sydney

June 2018

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Engagement report

A City for All – Towards a socially just and resilient Sydney

Contents

Engagement report ................................................................................................................ 1

Summary ............................................................................................................................... 2

Background ........................................................................................................................... 2

Engagement Summary .......................................................................................................... 3

Key Findings ......................................................................................................................... 4

Activities to support and promote the consultation ................................................................. 5

Attachments .......................................................................................................................... 7

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Summary

The City of Sydney’s social sustainability policy and action plan, A City for All: Towards a socially just and resilient Sydney (A City for All) sets out the City’s vision and agenda to sustain a socially just and resilient Sydney over the next decade. The public exhibition for the plan ran from 23 April 2018 to 25 May 2018. The consultation was an opportunity for all levels of government, the private and not-for-profit sectors and the City’s wider community to provide feedback on the action plan. The consultation included online engagement and the dissemination of public notices. The Sydney Your Say page attracted strong interest, and the City received 17 formal submissions. Key findings:

Overall, the community was supportive of the action plan.

Respondents from the industry welcomed the opportunity to engage with the City to work together to facilitate actions towards a socially sustainable Sydney.

A summary of key findings from stakeholder feedback is included in Appendix A.

This report summarises the community engagement activities that were implemented to support the consultation and the key results from the consultation.

Background

The City’s draft Social Sustainability Policy and Discussion Paper were publicly exhibited from 29 March to 12 May 2016. During the exhibition period, the City undertook an extensive program of consultation. Engagement activities included a formal briefing and a sector forum for key stakeholders. A people’s summit of 200 community representatives was convened to explore the outcomes of the public exhibition period, and to guide next steps.

More than 2,400 people participated in the consultation. The City received more than 470 responses through surveys and written submissions. Analysis of this feedback enabled the City to finalise the policy and develop this action plan.

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Engagement Summary

Purpose of the engagement

The purpose of the engagement was to:

Gather feedback from key stakeholders about the current social sustainability policy and action plan.

Determine the level of satisfaction with the action plan.

Determine whether the listed actions fit the strategic directions provided on page 10 of the action plan.

Educate the community on the City’s vision and agenda for action to sustain a socially just and resilient Sydney

Outcomes from the engagement

1. Sydney Your Say

The Sydney Your Say page was visited 3,200 times and the action plan was downloaded 818 times. This result indicates a high level of interest and that a significant number of people were engaged over the consultation period. Seventeen submissions were received during the public exhibition period. A summary of submissions is included in Appendix A.

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Eleven submissions were from individuals and six were from organisations. The organisations that made submissions are provided below.

Name of organisation 1 Canterbury Bankstown Council

2 Green Building Council of Australia

3 Homes for Homes

4 Physical Disability Council of New South Wales

5 Australian Design Centre

6 The Southern Sydney Regional Organisation of Councils (SSROC)

Key Findings

Reoccurring themes and key comments

There were recurring themes in submissions, revealing the action areas highly valued by respondents.

a) Recurring comments are summarised below:

Cost of living

Affordable housing

Development impacts (cultural life, environment)

Need for green spaces (parks, trees)

b) Standout comments/issues included:

Support for people with disability ((accessibility, inclusion)

Addressing social isolation of elderly

Support for night life

Cleanliness of the City of Sydney

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Activities to support and promote the consultation

a. Sydney Your Say website

A project page on Sydney Your Say (https://www.sydneyyoursay.com.au/a-city-for-all-towards-socially-just-resilient-sydney) included an electronic copy of the Social Sustainability Action Plan and other key information about the consultation.

b. Letter from the CEO

Letters and e-letters from the CEO were sent to stakeholders on 23 April 2018, inviting

participation in the consultation. Letters were sent to four stakeholder groups:

1. Key stakeholders – 273 recipients

2. Disability Advisory Panel – 10 recipients

3. Aboriginal and Torres Strait Islander Advisory Panel – 14 recipients

4. People’s Summit – 164 recipients

c. Events

The consultation was promoted at several events. The events are listed below:

1. 18 April 2018: Presentation to the Inclusion (Disability) Advisory Panel

2. 8 May and 15 May 2018: Presentation to community members at Redfern Community

Centre

3. Meeting with Mark Tonga, Chair of the Inclusion (Disability) Advisory Panel. His feedback

is provided in Appendix B.

4. 28 May: Interview on Koori Radio

d. Social media

The consultation was promoted via a social media campaign. It ran from 23 April to 4 May 2018. The campaign attracted a strong interest. See appendix C for the full Facebook campaign report.

A summary of campaign results is below:

Total reach (people) 111,454

Total impressions (how many people saw our ads) 259,168

Total link clicks (how many people clicked from Facebook to the SYS page)

2,443

Total social actions (likes, comments and shares) 369

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Facebook posts:

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Attachments

A City for All: Towards a social just and resilient Sydney

https://record.cityofsydney.nsw.gov.au/2018/103253

Appendix A – Public Exhibition (2018) Report – Summary of Submissions – Social Sustainability Action Plan

https://record.cityofsydney.nsw.gov.au/2018/473624

Appendix B - Public Exhibition (2018) Report - Inclusion (Disability) Advisory Panel Chair feedback - Social Sustainability Action Plan

https://record.cityofsydney.nsw.gov.au/2018/347961

Appendix C – Public Exhibition (2018) Report – Facebook Campaign Report – Social Sustainability Action Plan

https://record.cityofsydney.nsw.gov.au/2018/347939.ref

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