at&t's building water efficiency toolkit: people's insights vol. 2, issue 31

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AT&T Building Water Eciency People’s Insights: Volume 2, Issue 31 Reputation | Employee Engagement | Citizenship

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This week, we distill insights around AT&T and EDF's data-analysis approach to finding a cost-effective way to reduce their water footprint. For more about AT&T's water initiative, visit: http://peopleslab.mslgroup.com/peoplesinsights/att-building-water-efficiency-peoples-insights-volume-2-issue-31/ 100+ thinkers and planners within MSLGROUP share and discuss inspiring projects on reputation, employee engagement and citizenship on the MSLGROUP Insights Network. Every week, we pick up one project and do a deep dive into conversations around it -- on the MSLGROUP Insights Network itself but also on the broader social web -- to distill insights and foresights. We share these insights with you on our People’s Insights blog and compile the best insights from the network and the blog in the People’s Insights Quarterly Magazine, as a showcase of our capabilities. We have further synthesized the insights to provide foresights for business leaders and changemakers — in the ten-part People’s Insights annual report titled Now & Next: Ten Frontiers for the Future of Engagement, now available as a Kindle eBook. For more, see: http://peopleslab.mslgroup.com/future-of-engagement

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Page 1: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

AT&T Building Water Efficiency

People’s Insights: Volume 2, Issue 31

Reputation | Employee Engagement | Citizenship

Page 2: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

AT&T and EDF’s water saving initiative

Source: environmentalleader.com

To maintain their 'aquaprint,' AT&T partnered with the Environmental Defence Fund and used data analysis to reduce their water consumption at cooling towers.

Page 3: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

Good for business2

Source: thecro.com

This project is designed to help AT&T find a cost-effective way to reduce its water footprint and operational costs, and also contributes to their position as a socially responsible company. In fact, AT&T ranked #1 on Corporate Responsibility Magazine‘s 100 Best Corporate Citizens List, and recognized in the Dow Jones Sustainability Index North America for the fourth year.

Page 4: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

Using data to identify savings

From 2010-11, AT&T worked to identify sites with the highest water consumption. In 2012, AT&T partnered with EDF to optimize consumption and to measure the resulting savings in cost across pilot facilities. The Building Water Efficiency toolkit was developed from these pilot projects, and gives organizations simple cost-effective resources to build their own water efficiency programs.

Page 5: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

Sharing the Toolkit

AT&T and EDF provide the toolkit for free along with a series of free webinars to introduce and promote the toolkit. The toolkit itself comprises of a Water Scorecard and Water Efficiency Calculator to evaluate and identify consumption and savings opportunities, and a Cooling System guide and video series to educate stakeholders.

Page 6: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

The ever-rising importance of water

Sources: Business Insider, NYTimes, National Geographic

McKinsey's report Charting our Water Future (2009) notes that in the last 50 years, the world’s population has doubled and global GDP has grown tenfold, agricultural and industrial output has boomed, and cities have burgeoned. This growth, and these competing uses, have put global water resources under ever-increasing strain.

Page 7: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

Collaborating to solve today's social challenges

Pacific Institute Water Scarcity & Climate Change: Growing Risks for Businesses & Investors

Thinkers and doers point out that collaboration is key to tackling social challenges and that stakeholders need to pool together knowledge, information and data to make progress.

Collaborative actions are particularly crucial in assessing and addressing climate change impacts, since there are large gaps in knowledge and information related to climate change and water, especially data and prediction modeling at the watershed level.

Page 8: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

“Can’t do it alone”

Beth Shiroishi Vice President of Sustainability and Philanthropy, AT&T

Source: 3blmedia.com

Brands too are cognizant of the need for collaboration, and are actively working with non profit organizations and government bodies to tackle these challenges.

As AT&T seeks to address some of society’s greatest challenges – access to education, use of resources, and the dangers of texting while driving – one of our most important realizations has been that we cannot go it alone. This past year, we undertook initiatives with groups like Communities in Schools, Environmental Defense Fund and the National Organizations for Youth Safety to tackle these tough issues.

Page 9: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

Increasing role of private sector

MSLGROUP India's Ashraf Engineer notes that private companies will have an increasing role to play in water management.

The expertise, resources and planning that professionals bring to the table are rarely replicated by the government. It won’t be long before the government starts handing over water management to private firms, just as we are seeing in the power sector.

Ashraf Engineer Vice-President – Content & Insights, MSLGROUP (India)

Page 10: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

Engaging employees around Sustainability

Source: Honda

Several brands are designing programs that involve employees in their sustainability initiatives. For example, Honda crowdsources ideas with its annual Innovative Ideas Convention, GE organizes Eco Treasure Hunts and Levi's leveraged their employees collective social presence with its Waterless program.

Page 11: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

People, data and devices for Sustainability

Sources: Charity Water, NatGeo's Changing the Course, Twitter

Brands, organizations and entrepreneurs are also energizing people around their sustainability initiatives, and are beginning to use data and connected devices to help people measure and manage their carbon footprint.

Page 12: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

Real & virtual engagement is needed

Bloggers and consultants note the need for sustainability engagement programs to evolve with the times, to stay relevant.

In a digital world, the entire model of sustainability engagement has to shift. It is no longer enough to just have brown-bag lunches or a river cleanup at your headquarters and call it your engagement program. Creating dynamic content that is relevant, exciting and accessible is crucial, and using a social network to distribute your content is especially effective.

Toby Russell and Thomas Hendrick Natural Capitalism Solutions

Page 13: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

Read People’s Lab insights & foresights

The People’s Lab team shares the insights and foresights from the MSLGROUP Insights Network on the People’s Insights weekly blog , quarterly magazine and annual report.

MSLGROUP INSIGHTS NETWORK

100+ MSLGROUP planners share and discuss inspiring projects on reputation, employee engagement and citizenship.

PEOPLE’S INSIGHTS WEEKLY BLOG

We deep dive into conversations around one project to distill insights and foresights.

PEOPLE’S INSIGHTS QUARTERLY MAGAZINE

Every quarter, we compile the best insights from the network and the blog into a magazine, as a showcase of our capabilities.

For more, visit http://peopleslab.mslgroup.com/peoplesinsights

Page 14: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

People’s Lab: Crowdsourcing Insights & Innovation

People’s Lab is MSLGROUP’s proprietary crowdsourcing platform and approach that helps organizations tap into people’s insight for innovation, storytelling and change.

For more, visit http://peopleslab.mslgroup.com/peoplesinsights

Page 15: AT&T's Building Water Efficiency Toolkit: People's Insights Vol. 2, Issue 31

For People’s Lab solutions, please contact: [email protected]