atos powering progress
DESCRIPTION
Atos is an international information technology services company, delivering hi-tech transactional services, consulting, systems integration and managed services. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting & Technology Services, Atos Worldline and Atos Worldgrid.TRANSCRIPT
21/09/2011
Powering progress
Corporate presentation
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Corporate Communications
Introducing Atos
Atos is an international information technology services company, delivering hi-tech transactional services, consulting, systems integration and managed services. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. It is the Worldwide Information Technology Partner for the Olympic Games and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting & Technology Services, Atos Worldline and Atos Worldgrid.
▶ Annual revenues of € 8,7 billion (pro-forma 2010)
▶ Over 78,500 business technologists worldwide in 42 countries
▶ Worldwide headquarters in Bezons / Paris, France
▶ Atos was established on July 1st 2011, following the successful integration of Atos Origin and Siemens IT Solutions and Services and the establishment of a global strategic partnership with Siemens AG
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Powering progress
At Atos we strive to create the firm of the future. We believe that bringing together people, technology and business is the way forward. Every day we power sustainable progress for our clients and partners, the wider community and ourselves. It is our unique approach as business technologists that makes this possible.
Thierry Breton, CEO Atos
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Atos general management
Gilles Grapinet SEVP Global Functions A graduate of the Ecole Nationale d’Administration, Gilles Grapinet’s previous roles include financial auditor, Head of Strategy & Information Systems of the French tax directorate, Director of the nationwide Copernicus program for IT transformation of the tax administrations and Executive Committee member at Credit Agricole SA, in charge of Payment systems & Services. He served as advisor for Economic and Financial Affairs to the French Prime Minister and as Chief of Staff for two French Ministers of Economy and Finance.
Thierry Breton Chairman and CEO A former French Minister of Economy, Finance and Industry, Thierry Breton was Chairman and CEO of France Telecom, the second largest European telecom operator and Chairman and CEO of Thomson. He also served as Executive Managing Director and Vice Chairman of the IT group Bull. Thierry Breton was a Professor at Harvard Business School, teaching leadership and corporate governance. He is a holder of the prestigious award of Officier de la Légion d’Honneur and Commandeur de l’Ordre National du Mérite.
Charles Dehelly SEVP Global Operations Charles Dehelly began his career at the Thomson Group where in 1981 he was CEO of Home Appliance divisions and later CEO of the Television division. Joining the Bull Group in 1992 as Group Chief Operating Officer, he returned to Thomson in 1998 as Chief Operating Officer then as Chief Executive Officer. In 2004 he became CEO of the Equant Group, then CEO of the Arjowiggins Group.
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From global organization to effective operation
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From local offices to global powerhouse
Number of employees by country (12/2010 pro-forma figures)
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IT Strategy to IT Services
▶ A “best in class” company in the two major IT domains
Foundation IT Services
Invest in Cloud Computing and reinforce the Foundation IT services through the combination of Atos and SIS operations
Virtualization, Atos Sphere services, Industrialization, Global delivery, worldwide footprint, big deals focus…
Secured payments transactions, e-customer services, Smart
energy, Smart mobility, Social computing for business…
Reinforce the Business Enabling services through focused partnerships to develop specialized business jointly with Siemens Business Enabling
IT Services
Leader in Europe
≈ Revenues of over €1bn in
specialized businesses
European leader in Managed Services
Atos operates IT in two domains which are at stages of reinvention
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Business Enabling IT Services : Transactions to Success
▶ High-tech Transactional services, an innovative and added value service model
▶ 15% + EBIT, double digit growth potential
▶ Leading position in Europe based on strong assets (electronic payments, e-customer services, financial markets…)
▶ Already > 20% of Atos Origin revenues
▶ Ambition to double HTTS revenues by 2014 versus 2008
Electronic payments
▶ 12 million debit cards
▶ 12 million credit cards
▶ 5 million fuel cards
▶ 400.000 terminals
Financial Markets
▶ 250 million trades
▶ € 400 bn assets
▶ 10 RTGS platforms
e community services
▶ 41 million loyalty cards
▶ 40 million e-mail boxes
▶ 850 million e-documents
#2 acquiring in Europe
Top 3 internet & Mobile payments in Europe
Top 5 issuing in Europe
Gift & prepaid cards
#1 personal mailboxes in Europe
# 1 multichannel self care home banking in France
Major provider of health cards, pharmacist registry, Personal Medical File
#1 processing of securities clearing / Settlement in Europe
#1 brokerage processing in Europe
Shared commitment to success
Client business metrics price structure
Build once, reuse, sell many times
Processing in own shared data centers
Full control on IPR
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Foundation IT Services: Global Delivery to Trusted Partner
ERP Applications
Desktop
Server Management
900,000 SAP users
2,5 Million Seats 45 Million calls / year
105,000 managed server instances (74,000 managed physical servers)
Data Centers
13 Global Data Centers + 50 Local / Regional Data Centers 93,000 sq meters Data Center 1.42 average global virtualization ratio Hosting: ▶ 39,500 MIPS ▶ 41,500 terabytes storage ▶ 5,890 COD/IaaS/Cloud instances
4 B€ + Revenue 35,000 employees
Enterprise Management Centers
Global EMC’s in Timisoara and Kuala Lumpur & 15 local EMCs with in total 690 staff
Network & Security services
40,000 switches, 6,000 routers, 12,500 WLAN access points, 327,000 voice end users, 350,000 RAS users, 31,000 unified communications end users, filtering for 146,000 email mailboxes
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From critical IT to business support
Syste
ms
Inte
gra
tion
Tra
nsactional
Serv
ices
Consultin
g &
Technolo
gy S
erv
ices
Transforming IT infrastructure and business operations revenues
Delivering seamless business systems
Transforming business through
innovation leveraging Information
Technologies
Advancing business strategy through
innovative processing solutions
Managed
Serv
ices
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Technology to business
▶ Based on Atos Worldline expertise
▶ European leader in payment services, with a strong presence in Asia
▶ Based on innovative business models, we provide IT services for:
– Electronic payment services – issuing, acquiring, terminals, card and non card payment solutions & processing
– eCS – eServices for customers, citizens, and communities, in Public, Transport and Health, including a unique service for medical BPO in the UK
– Financial Markets – clearing & settlement, brokerage services and asset management
– Worldgrid offers smart energy solutions for production, transport, distribution and retail
High-Tech Transaction Services
Best in class processing for billions of critical electronic transactions worldwide.
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Transform to progress
▶ Atos Consulting & Technology Services is Atos’ engine for innovation
▶ More than 5,000 proximity experts help customers transform business models, processes and information systems
▶ Organized around markets and Centers of Excellence to ensure both a strong industry focus and the leveraging of cross-industry issues
▶ Our key expertise areas Business Innovation, Operational Excellence and IT Leadership offer a range of cost effective transformation and innovative solutions tailored to each industry-sector
Atos Consulting & Technology Services
It’s about working together towards a common goal: your success!
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Integrate to accelerate
▶ Delivering sound added value to our clients through a large number of sector-oriented or transversal activities
▶ Operates with 3 main line of services with result/outcome based pricing
– Transversal offerings across many industries, supporting a broad package software portfolio and custom based development, including latest technologies appearing in the market (java.net, android, open source, ..)
– SAP software integration and deployment
▶ Leader in Application management services
▶ Our delivery model offers high quality, scalability, predictability to suit our customers needs, including software-as-a-service
▶ We leverage one of the best partner ecosystems in the World to deliver for your organization
Systems integration
We transform the complete enterprise architecture into a single, seamless business system.
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Manage to control
▶ European leader in outsourcing and Managed Services
▶ Providing end-to-end and joined-up workplace, infrastructure, application, security and cloud services
▶ Strong track record in supplying and integrating cloud and utility based services (dedicated, private, and/or shared)
▶ Providing high quality, standardized services from our Global Factory, leveraging Atos’ ITIL-based Continuous Service Delivery Model (CSDM)
▶ Strong partnerships with technology providers such as Dell, EMC2, HP, IBM, Intel, Microsoft, Novell, Oracle, SAP, VMware and many others
Managed Services
We have unrivalled experience in major enterprise programs covering complex and multi-site solutions.
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From industry expertise to business value
Annual revenues of € 8.7 billion
27% 20% 33% 7% 13%
Financial Services
Manufacturing, Retail & Services
Energy & Utilities
Telecom, Media &
Technology
Public Sector, Healthcare & Transport
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Powering progress for our clients
Financial Services
Public Sector, Healthcare & Transport
Energy & Utilities
Manufacturing, Retail & Services
Telecom, Media & Technology
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Real-Time Intelligence to smart energy
Atos Worldgrid
▶ A pioneer in Smart Energy
▶ Providing maximum optimization and encompassing the whole energy management value chain, be it for electricity, nuclear, gas, oil or water businesses
▶ Unprecedented track record in the Energy & Utilities market over 30 years
▶ Over 1,500 engineers dedicated on real-time critical and core business systems
▶ End-to-end intelligence from real-time data – from “the sensor to the CEO Dashboard”
▶ Bridging the gap between industrial control and business systems
▶ Global reach - centres of excellence in Europe, China, India and Latin America
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Transact to connect
Atos Worldline
▶ A leader in Hi-Tech Transactional Services, Atos Worldline is specialized in:
– Electronic payment services (issuing, acquiring, terminals, card and non-card payment solutions & processing)
– eCS (eServices for customers, citizens and communities)
– eServices for financial markets (clearing & settlement, brokerage services and asset management)
▶ 374 million remote payment transactions
▶ Managed each year by Atos to enable people to shop on-line with confidence
▶ 1 billion SMS’s processed each year by Atos to ensure real time exchanges on mobile
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From strong alone to strong together
Atos is partnering with global software leaders
… in ERP business with strong vertical solutions.
… in hybrid cloud solutions for desktop and server.
… in Exadata and vertical solutions for Telco and Banking.
… in cloud and virtualization offerings.
… in software solutions for Testing and Nuclear control.
… in cloud software solutions for Testing and collaboration solutions.
… in discrete and process industry for PLM and MES solutions.
Global Strategic Alliances How do you benefit from Global Alliances ?
Alliances move Atos forward in the markets by …
▶ Delivering high end to end software solutions
▶ Jointly selling solutions which are complementary and not competitive
▶ Selling while utilizing the partner’s sales force
▶ Joint Account development using AOW-P approach
▶ Driving committed and jointly managed pipeline activities
▶ Reducing bid cost as a result of early alignment
▶ Generate additional revenues from referral fees and marketing support
1 + 1 = 3
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Demonstrating leadership
▶ Top Program to accelerate improvements in the operational and financial performance of the company while improving our services and delivering increased value to our clients
– Achieved greater cost and service efficiency
– Strengthened our cash collection process and purchasing power
– Tangible effects on the Group’s performance
▶ Lean management – the management approach which focuses on putting our clients at the heart of everything we do – is embedded in Atos’ culture.
– The application of Lean Management in Atos has led to better efficiency, higher service quality and team motivation, and more value for our customers.
▶ Wellbeing at work – underpins our ongoing transformation to be come a more integrated company. It covers all aspects of the future workplace:
– implementing efficiency through management processes
– delivering specific tools for remote working
– covering training and talent management and enabling new levels of collaboration and flexible working
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From vision to Innovation
At Atos, we are very clear about what innovation truly means and about how we enable our clients to ensure that it becomes part of their company DNA, as it is part of ours
Innovation can be seen everywhere and particularly:
▶ in our set of Innovative Offerings growing over 10% a year
▶ in our innovation policy involving every single employee’s ideas through our social platforms
▶ in the works of our scientific community actively upgrading our vision of the technologies for the future
This is how we are able to constantly propose new solutions and ideas to our clients, and to help them invent their own new way towards growth and profitability
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Innovation to result
Ambition Carbon Free and Sustainability Solutions
▶ We are the first international IT group to provide carbon neutral services.
▶ Atos can support future developments in areas such as faster processing, lower energy consumption, greater efficiency and miniaturization of components.
▶ This may leverage scientific innovations such as Control and Command for Complex systems (Smart-Grid, energy efficient buildings, and traffic management), Alternative Delivery Models, collaboration and knowledge management, and decision support systems.
Atos Sphere and Cloud services
▶ are delivered according to the three “classical” layers of Cloud services:
– Infrastructure as a Service (IaaS)
– Platform as a Service (PaaS)
– Software as a Service (SaaS)
▶ We also offer a “Cloud Opportunity Assessment”, aimed at helping our clients identify advantages from the Cloud in their business and to build their roadmap.
▶ These services not only include the provision of the software packages but other services such as security, backup, integration with other applications, users management, Service Desk, reporting, orchestration.
Global Key Offerings
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Innovation to result
Civil and National Security
▶ A full-scope solution and service approach designed to answer the changing needs of ministry heads, first responders, intelligence chiefs, border managers and other security leaders.
Enterprise Content Management (ECM)
▶ Atos offers services to large enterprises or public bodies to address issues related to Compliance, Collaboration and sharing of all types of multimedia content.
ERP Consolidation & Harmonization
▶ We deliver proven business solutions and services for the harmonization of global business processes and the consolidation and standardization of the IT landscape based on SAP.
Identity, Security and Risk Management (ISRM)
▶ Our end-to-end innovative approach to information security addresses the full threat landscape. We partner with leading security technology providers (McAfee, Oracle, Novell, etc) to integrate proven technology into compliance and security solutions that ensure the appropriate level of security for each client.
Global Key Offerings
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Innovation to result
Manufacturing Execution Systems
▶ Assists manufacturing clients in reaching their business objectives such as Innovation Excellence, Manufacturing Excellence, and/or Supply Chain Excellence.
Next Generation Intelligent Networks (NGIN)
▶ Atos provides telecom operators with Next Generation Intelligent Networking platforms, that allow traditional value added services to be supported in a GSM infrastructure as well as a new networking infrastructure while facilitating the introduction of new services.
Nuclear Instrumentation & Control
▶ We provide Nuclear & Utilities industry clients with proven monitoring and control systems, simulation, predictive maintenance, EAM and production management platforms. These solutions are associated with Long Term Maintenance and Sustainability contracts, building on strong partnerships with leading players.
Product Lifecycle Management (PLM)
▶ Our Product Lifecycle Management expertise is built on 15+ years of implementation and operation excellence with international enterprise clients. Numerous global manufacturing players have already experienced the cumulative benefits of PLM integration from us – right up to early solution delivery and increased end-customer product uptake. Our expertise fits Siemens PLM products and is enhanced by mature experience on other major PLM platforms.
Global Key Offerings
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Innovation to result
Smart Grid and Smart Metering
▶ Atos’ Smart Metering solution is an end-to-end solution involving a full information system and telecommunications infrastructure. This provides secured and remote acquisition, configuration, maintenance and operation of industrial and residential smart electricity meters, and meter data management functions.
Smart Mobility Services
▶ As a disruptive technology, we see Smart Mobility as a real opportunity for future business growth in a number of areas. Atos has the expertise and relevant experience to play any part in an emerging Smart Mobility Service Ecosystem depending on client requirements.
Social Business Solutions
▶ We have developed a portfolio of Social Business Solutions; addressing current clients’ pains and gains, looking for solutions through social networking concepts, technologies and services, and offering these as integral solutions through alternative delivery models and agreements.
Testing & Acceptance Management (TAM)
▶ The vision behind TAM is organizing Test, Acceptance and Move-to-Production in an integrated and standardized way to enable industrialization and so further cost reductions of these processes. In this way is delivered a quality assurance solution to clients.
Global Key Offerings
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From sustainability to continuity
Our aim is to minimize our own operations’ impact on society and environment, and enable our clients to aid their own transformation towards sustainability, optimizing their environmental efficiency and leveraging sustainability to create new growth strategies.
▶ GRI A+ status
▶ 1st IT Company to join the Global Reporting Initiative
▶ Commitment to the United Nations Global Compact
▶ 35% of our sites certified ISO 14001 by end 2011
▶ Commitment: to reduce our Carbon Footprint by a minimum of 5% by end 2011
▶ We accompany our clients on their journey towards a more sustainable operations, IT infrastructure and supply chain through sustainable and innovative solutions (carbon neutral hosting services, Green IT, etc.)
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Performance to win
Atos, our long-term partner, is the brains behind the IT operations for the Olympic Games, consistently delivering high-quality services on schedule and within budget. For the Beijing Olympic Games, Atos provided a crucial role in ensuring the success of the event from a technological perspective, and in making sure that the IT systems functioned perfectly. We are confident that Atos will once again deliver an outstanding job for future Games.
Jacques Rogge, President of the International Olympic Committee
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Atos and the International Olympic Committee
Long-term relationship based on trust and proven performance since Barcelona 1992
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Atos and the International Olympic Committee
Flawless IT – on time, on budget
▶ Designing, building, and operating the critical IT infrastructure and systems that ensure the smooth and secure running of the Olympic Games’ IT and the immediate availability of results
Every two years… a new organization
▶ With 4 billion customers
▶ Operating 24/7
▶ Creating a cohesive team of highly trained professionals out of ever changing partners
▶ Successfully operating in a new territory
Massive and complex
▶ More than 60 sites
▶ 50+ business applications
▶ 10,000 PCs and over 1,000 servers
▶ 1,000 network and security devices
▶ 200,000+ hours of testing
▶ Over 200 million security events – but with NO impact on the Games
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From partnership to writing history
▶ Siemens AG is the largest customer of Atos with the largest outsourcing contract signed with Atos for 7 years
– 200 countries
– 400,000 employees using daily the services
▶ Siemens and Atos have signed an agreement to jointly go to market
– Atos will be the single IT services partner of Siemens One
– Atos and Siemens have committed to co-invest 100 M € over the 2011-2013 period in R&D
▶ Siemens is a 15% shareholder of the Group, showing its commitment and trust in this partnership
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From corporate values to best place to work
Working in accordance with principles of accountability, trust, operational competitiveness, service to clients, innovation and social wellbeing to achieve excellence
Accountability As a business, we are accountable for our actions and the impact they will have on the people around us and the environment in which we operate.
Trust We act with integrity and we trust each other to deliver on our promises. Both to our colleagues and to our clients.
Operational competitiveness
We strive daily to add value and achieve excellence, to be pro-active and power sustainable progress for ourselves and our clients.
Service to clients
Our clients come first. We respond to and anticipate client needs and expectations. Working in partnership we aim to write business history together.
Innovation We embrace change and have an entrepreneurial attitude, seeking to improve and innovate every day.
Social wellbeing
We take social responsibility very seriously and strive to lead by example. Our aim is to become the best place to work, nurturing talent and encouraging development and training. Not just for ourselves, we also want to do all we can to sustainably improve conditions for the wider community.
Excellence We strive to be best in class, to achieve external recognition, attracting and retaining the best people.
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Your business technologists. Powering progress
21/09/2011
Thank you
Atos, the Atos logo, Atos Consulting & Technology Services, Atos Worldline, Atos Sphere, Atos Cloud, Atos Healthcare (in the UK) and Atos Worldgrid are registered trademarks of Atos SA. September 2011
© 2011 Atos. Confidential information owned by Atos, to be used by the recipient only. This document, or any part of it, may not be reproduced, copied, circulated and/or distributed nor quoted without prior written approval from Atos.
Atos River Ouest 80, Quai Voltaire 95877 Bezons France Atos Global Public Relations Office A full list of contacts is available on the Newsroom page or email: [email protected]. General Enquiries For general questions or comments about Atos or our Internet site: [email protected]