assistenza tecnica 4 - este.it€¦ · assistenza tecnica 4.0 realtà aumentata e collaborazione...
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Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.
Assistenza tecnica 4.0
Realtà Aumentata e Collaborazione RemotaReal Time
Enrico Mangialardo General Manager Pumps, Valves and Systems
BHGE/PVS - Bari Plant
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Chi siamo
Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.
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From the reservoir to the refinery
29 October, 2018 3
Siamo BHGE
Fornitori di soluzioni digitali, prodotti e
servizi integrati per il settore petrolifero.
Al mondo siamo il primo e unico
FULLSTREAM, con tecnologie per:
esplorazione, trasporto e raffinazione.
Usiamo il nostro ingegno e i nostri prodotti
per aumentare la produttività dei nostri
clienti, la sicurezza e la tutela
dell’ambiente, riducendo al minimo i costi e i
rischi in ogni fase della filiera dell’energia
64K+RISORSE
120NAZIONI
4PRODUCT
COMPANIES
Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.
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Centrifugal Pumps
Antisurge Valves
Fuel Gas Systems
Bari - Italy
Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.
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Sfida Globale:
Trasferire ConoscenzaTecnica da HQ a Field
Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.
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Generation
Gap
Baby Boomers Millennials
20252010
STEM
Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.
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Creare la connessioneSmart Helmet
kit certificato
Hazardus Areas
Hands
FREE
solution
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Smart helmet
Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.
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Smart helmet
Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.
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Smart helmet
Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.
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Smart helmet
Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.
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Real Time Sharing Session
Guida Passo PassoConfidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.
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Maggiore velocità e qualità di assistenza sul campo in caso di emergenze
Il servizio offerto BHGE, utilizza “smart tools” per
Connettere Centri di Eccellenza e il Field
Risposte immediate, processi risolutivi più veloci
Accesso potenziato alle informazioni sul/dal campo
Expertise
• Accesso diretto/
guida Ingegneria
del COE
• Skill Sharing con
altri FSE
Connettività
• Connessione
diretta con COE
• Accesso 24/7
Tecnologia
• Strumento audio/
video indossabile
• Kit di Connessione
incluso
Collaborazione
• Decisioni facilitate
• Migliore visibilità
su problematiche
complesse
Smart helmet – la ricetta per il successo
Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.
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29 October,
14
Grazie!
Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2018 Baker Hughes, a GE company, LLC - All rights reserved.