ASQ Certification Programs

What is ASQ Certification?

A formal recognition by ASQ that an

individual has demonstrated a

proficiency within, and comprehension

of, a specified Body of Knowledge at a

point in time

What is ASQ Certification?

• Internationally accepted and

recognized

• Recognition of excellence for 44 years

• Endorsed by over 125 corporations

ASQ Certification Programs

Certifying individuals for over 44

years

- 17 various certification programs

from basic to advanced

- Certified over 120,000 individuals

globally

Key Benefits to Members

• Gain new skills and upgrade proficiency

• Source of professional and personal pride

• Investment in career

Key Benefits to Organizations

• Investment in the company’s future

• Perfect and share new techniques in the workplace

•

• Knowledgeable employees that assure product/service quality

Exam Development Process

ASQ uses ISO 17024 to develop our

programs.

Standard used by Certifying Agencies

Ensures defensibility and reliability

BoK reviewed every five years

ASQ Certifications

• Biomedical auditor

• Calibration technician

• HAACP Auditor

• Manager of

Quality/Organizational

Excellence

• Master Black Belt

• Pharmaceutical GMP

Professional

• Quality Auditor

• Quality Engineer

• Quality Improvement

Associate

• Quality Inspector

• Quality Process Analyst

• Quality Technician

• Reliability Engineer

• Six Sigma Black Belt

• Six Sigma Green Belt

• SME/AME/Shingo

Prize/ASQ Lean

Certification

• Software Quality Engineer

History of Certification

Certified Quality Engineer 1968

Certified Quality Technician 1970

Certified Reliability Engineer 1972

Certified Quality Inspector 1984

Certified Quality Auditor 1987

Certified Manager of Quality/ Org Excellence 1995

History of Certification

Certified Software Quality Engineer 1996 Certified HACCP Auditor 2000 Certified Quality Improvement 2001

Associate Certified Six Sigma Black Belt 2001

History of Certification Certified Biomedical Auditor 2002 Certified Calibration Technician 2004 Certified Quality Process Analyst 2005 Certified Six Sigma Green Belt 2006

Certified Pharmaceutical GMP 2009 Certified Six Sigma Master Black 2010 Belt

STEPS IN TEST DEVELOPMENT

New Certification Test Specifications

Workshop

Item-Writing

Workshop

Item-Review

Workshop

Exam-Review

Workshop

Review

Camera-Ready

Version

Administer Exam

Item Analysis

& Scoring Changes

Score and

Notify Candidates Cut-Score Study

Body of Knowledge (BOK)

published for Exam

Preparation

Job Analysis

Workshop

Exam Development Process

Exam Development Meetings:

• Job Analysis Meeting (every 5 years)

• Test Specification (every 5 years)

• Item Writing

• Item Review

• Exam Review (prior to each administration)

• Cut Score (after 1st administration)

Job Analysis Workshop

• The results of the Job Analysis is used to

develop a Survey, which is sent to current

holders of the certification. Their

responses are compiled for the next step in

the process: Test Specifications

12 Subject Matter Experts – 2 day workshop

Test Specification Meeting

To identify various Tasks and Knowledge

areas that are essential to an individual in

the performance of their professional

duties.

Develop the Body of Knowledge (BoK) and

subtext

12 Subject Matter Experts – 2 day workshop

Item Writing Workshop

To write Valid and Reliable items, for use in

evaluating a candidate’s knowledge and

ability or skill level on a variety of topics.

16 Subject Matter Experts – 2 day workshop

Item Review Workshop

To ensure the quality of newly created

questions. Each reviewed for accuracy

and to ensure they are linked to the

correct area of the BoK

12 Subject Matter Experts – 2 day

Workshop

Exam Review Workshop

To produce a final exam that meets test

specifications and accepted assessment

standards

12 Subject Matter Experts – 2 day

workshop

After Exam Administration

• Each examination question is reviewed

using a variety of statistical methods

• Examinee comments are also reviewed

• Questions that did not perform as

expected are reviewed with the

appropriate subject matter experts

• A determination is made on these

flagged items in terms of how to score

them.

Assessment Concerns: Validity

• Evidence that the test is measuring what it says

it will measure.

• Processes that provide test validity evidence

include:

Test Specifications

Body of Knowledge (BOK)

Test Question Classification

Reference Text & Rationale

Assessment Concerns: Reliability

Is the behavior being measured consistently?

• Consistency is based on

– Test Length

– Consistency in Test Administration

– Clarity of Questions

– Appropriateness of Questions

Cut Score Study

• Develop a statement describing the

expected performance of a borderline

candidate

• Estimate the difficulty level of each

examination question

• Recommend a Passing Score

12 Subject Matter Experts – 2 day

workshop

Exam Development Overview

• A Rigorous process that ensures legal

defensibility and face validity

• Involves 64 Subject Matter Experts for

first examination.

• Utilizes customer feedback as well to

continuously improve the process and

examinations

Exam Development Overview

After first administration additional

workshops may be required to ensure

appropriate number of questions in the

exam bank:

- Item Writing

- Item Review

Prior to each administration:

- Exam Review

Recertification

Recertification verifies that you have

maintained the same knowledge level

you demonstrated when you originally

passed the exam

Who Has to Recertify?

Manager CQE CHA

CQA CBA CRE

CCT CSQE CPGP

Six Sigma Black Belt and

Six Sigma Master Black Belt

Recertification Requirements

18 RU credits over three years

Credits earned through:

Employment

Professional Development

Education

Society Involvement

Certifications

Publishing

Professional Development:

Seminars / Workshops/Conferences

Society Involvement

Exam Proctor

Meeting/workshop attendance

Committee member

Officer

Recertification Requirements