asking the right questions using learning-based engagement
TRANSCRIPT
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Asking the Right Questions Using Learning-Based
Engagement
Tammy Bjelland Learning in Bloom
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Find out as much as you can about the person you’re connecting with, their situation, their needs, etc. Ask questions. Ask more questions.
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Formats•Conversation •Feedback forms •Surveys •Assessments •Email •Research
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Explore
1) Determine what you want to know; and
2) Figure out the best way(s) to learn what you want to know
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6. Be willing to explore possibilities you hadn’t considered
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7. Listen for the answer that’s given, not the answer you want or expect
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8. When you reflect on a response, ask yourself the following questions:
Is this what I expected to hear or not? How does this differ from my expectations? What
does that tell me about my expectations? What can I learn from this response?
How does this response inform my next steps?
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9. Remember that every exploration interaction as a learning opportunity for both you and the person you’re asking.
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