ask an expert for cleaning & hygiene€¦ · cleaning product liek lifegruard limescale remover...

ASK AN EXPERT FOR CLEANING & HYGIENE

FOR ALL YOUR CLEANING AND HYGIENE QUERIES

www.cjsportsmouthltd.co.uk n [email protected] n 023 9243 4505

CLEAN & HEALTHYYour questions n Our answers

‘Ask an Expert’?

Our Directors

Panel of Industry Experts

Experienced Sales Team

Frequently Asked Questions

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Ask an Expert

OVER 40 YEARS IN THE CLEANING AND HYGIENE INDUSTRY n EXPERTS IN A NUMBER OF FIELDS n MEMBERS OF INDUSTRY BODIES

With over 40 years in the cleaning and hygiene business we have accumulated a wealth of knowledge across many different areas.

In addition to our own in-house expertise, we have also built up strong manufacturer and business partner relationships which enables us to provide an extensive insight into what products and methods are best suited to help improve overall cleaning results.

As such, we have pulled together a panel of experts across the industry who have specialist knowledge in various different cleaning and hygiene fields and who are all willing to help answer your specific cleaning questions.

Before sending us your question, you may want to look at the list of our Frequently Asked Questions covered within as your particular query may well be an existing common enquiry that has already been answered.

www.cjsportsmouthltd.co.uk n [email protected] n 023 9243 4505 4

WEALTH OF KNOWLEDGE WITHIN THE INDUSTRY n X YEARS JOINT EXPERTISE n FAMILY RUN BUSINESS WITH ACCESS TO NATIONAL RESOURCES THROUGH

NATIONWIDE HYGIENE SERVICES

CJS Portsmouth started out as a family run business some 40 years ago when Dave Baker set up his first office in Marmion Road, Southsea under the name Clearsee Janitorial Supplies. The company has grown substantially and is known as the leading supplier across the South Coast.

Dave was originally a self-employed window cleaner. Over time he became aware of market and customer needs within the sector and has become a font of all cleaning and hygiene knowledge. Some say what Dave doesn’t know about cleaning and hygiene isn’t worth knowing.

Dave Baker, Chairman of CJS PortsmouthCleaning & Hygiene Specialist

Terri GrayManaging Director,

Dave Gray Operations Director,

Keith ChurchillSales Director,

Floorcare

Kitchen Hygiene

Janitorial

Waste Management

Housekeeping

Machinery

Dave is a member of a larger cleaning group, called the Nationwide Hygiene Group which operates across the UK. The company is also part of INPACs, Nationwide’s European joint venture company and the Network Services company for the USA.

With access to global information and infrastructure, the company is well placed to provide local services and expertise with the added benefit of global resource and insight.

The company has a team of 3 Directors working alongisde Dave, with a combined period of 135 years in the industry.

Terri Gray, Managing Director joined the company in 1982 and is the right hand man to Dave Baker. Dave Gray as Operations Director manages the logistical operations of the company with Keith Churchill heading up the Sales Team.

Our Chairman & Directors

www.cjsportsmouthltd.co.uk n [email protected] n 023 9243 4505 5

Keith Churchil, Sales Director, CJS Portsmouth

Floorcare Specialist

Ray Hill, Tech IOSH ACIEHRetail Safety Courses,

Environmental/Food Health Infection Control

Debbie TweenRegional Sales Manager, Deb Ltd

Skin Care Specialist

Phil Jones,Sales & Training Manager, Prochem

Carpet Care

Brian WoodardSales Manager, Proctor & Gamble

Laundry Specialist

Pat WorsopSales Manager, Evans

Kitchen Hygiene Specialist

FLOORCARE n CLEANING MACHINERY n INFECTION CONTROL n SKIN CAREn LAUNDRY n KITCHEN HYGIENE n WASHROOM CARE

n CALL US ON 023 9243 4505 OR EMAIL US AT [email protected]

Des SodenSales Manager, Paramount Services

Leisure Sector Specialist

Panel of Industry Experts

We have built up a panel of experts that cover various specialisms and sectors who can help you with specific queries. This panel holds particular expertise in infection control, health & safety at work requirements, sustainability as well as the ability to provide product effectiveness and cost-in use analyses for an array of solutions.

E-ResourcesWe also have an online resource facility that enables our customers to access informative product video clips and SDS sheets. We operate a library storage hub for training documentation such as certificates, registers, SDS sheets and manuals enabling customers to have access to all their specific product and training information at the touch of a button.


Kellie BoucherSales Executive

Faye AllenSales Co-Ordinator

Kevin DaySales Executive

Des SodenSales Executive - Leisure

Andy BakerSales Manager

Gary SandersSales Executive

We have a dedicated team of sales professionals to help our customers with their cleaning and hygiene needs. Combined, the team has circa 90 years of knowledge specific to the industry.

As such, our Executives hold a wealth of cleaning and hygiene expertise across several markets and can help customers meet industry compliance needs. The team pays particular significance to infection control, product usage and COSHH awareness training offering Tool Box Talks and guidance sessions to employers and their staff where requrired. The team also undertake regular machine and system audits as a matter of course to ensure that customers are receiving optimum performance and effective cost in use.

The team can advise on products that will help combat the spreading of germs and help customers to identify contamination hot spots to help avoid continued infectious outbreaks. The Team is constantly reviewing for any updates in legislation that affects governmental body requirements, such as from CQC, HSE and FSA so that they are on hand to help custoemrs with any cleaning and hygiene changes that have been enforced.

The team also works closely with all major manufacturers and are able to offer joint visits for specific product or equipment queries.

90 YEARS COMBINED KNOWELDGE WITHIN THE INDUSTRY n SERVING HEALTHCARE, INDUSTRIAL, HOSPITALITY, LEISURE, OFFICE & FM, & EDUCATION SECTORS

Experienced Sales Team


Following is a selection of some frequently asked questions within the cleaning and hygiene sector that may be of use going forward.

Q: How do I get rid of limescale in toilets?

A: Limescale build-up in toilets is reduced through regular cleaning using a bristle brush and general toilet cleaner and descaler, paying particular attention to cleaning under the rim of the toilet. Once limescale

has built up to an excessive amount it can be very difficult to remove, however if you use a specially designed cleaning product liek Lifegruard Limescale Remover or Evans E-Phos, this should remove the problem

Q: What could I use to effectively remove urine smells and stains from upholstery?

A: Prochem has a specific product called Clensan which is a deodoriser and multi-surface sanitiser which has been specially formulated to tackle odourse caused by urine in upholstery and carpets.

Q: How can I stop getting smears and streaks from glass panels?

A: Use a dry micro-fibre cloth on the smear or streak and gently rub it away. Microfibres are able to attach themselves to even the smallest, most microscopic dirt particles, ones that normal cloth fibres would

brush past.

Q: I cleaned a wool carpet in the normal way and now brown patches have appeared. What should I do?

A: The brown marks may have one of three causes;1. soil wicking back up2. a previous spillage (probably tea or coffee).3. brown caused by lignin which is released from the jute of a woven carpet when over wet.

Test a small area of the stain with a pre-spray. If it is soil, it will transfer to a pad of absorbent tissue. Tannin stains will not transfer. If the stain is soil, reclean the area and hasten drying to prevent re-wicking. If the stains are likely to be tea or coffee (near a coffee machine), the carpet is NOT woven - use a coffee stain remover.

IMPROVING THE WAY WE WASH /DRY OUR HANDS MAY HELP TO COMBAT INFECTIONS. A STUDY FROM THE UNIVERSITY OF WINCHESTER REVEALED THAT JET HAND DRYERS

SPREAD BACTERIA 1,300 TIMES MORE THAN THE AVERAGE PAPER TOWEL


Should you wish to discuss a cleaning or hygiene issue with a member of our panel or Sales Team, please complete the online form within our Ask an Expert section on the website and we will get back in touch with you as soon as possible:

http://www.cjsportsmouthltd.co.uk/ask-an-expert/ Alternatively, ring us on 023 9243 4505


Wrong cleaning product causes mayhem!

A precision equipment manufacturing company moved into a new office that had linoleum floors, immediately slipping accidents started to happen on one floor at an alarmingly high rate. After puzzling over the problem, the health and safety advisor contacted the cleaning product supplier for advice, but the supplier couldn’t figure out what was happening either, as their product was not known to cause such problems. Eventually the advisor spoke with the cleaner and discovered that she was using regular washing up liquid to clean the floors with as the substance she was supposed to use was stored downstairs and it was “inconvenient” for her to go down and get it!

The offending floor was immediately cleaned using the right product and the slip resistance of the floor improved instantly. Needless to say, the floor cleaning substance is now stored on each floor in the building so the cleaner never resorts to using washing up liquid again.

Source: HSE


Q: Every time I clean stainless steel, I just can’t get rid of the streaks left behind. What can I do?

A: The art of ensuring you have a streak free end result lies with the cleaning cloth. I would suggest that you use a multifbre cloth, such as the Chicopee® Dura-Dry. This cloth has Food Contact Clearance useful

if you are cleaning a fryer or kitchen worktop and will not transfer contaminants even when in direct contact with food, it provides excellent streak free cleaning for stainless steel so should give you the end result you are looking for plus it is food safe.

Q: I seem to be faced with an ever increasing number of cleaning products. Is this really necessary?

A: The number of products within your cleaning cupboard, will depend upon the tasks required, however there are products on the market that can eliminate or reduce cleaning product purchases. Before

recommending multi-use substitutes, you will need to speak with one of our experienced Sales Team.

Q: Why are my floors so sticky after I’ve cleaned them?

A: The chances are your are using too much chemical. More does not always mean better.

Please visit: http://www.cjsportsmouthltd.co.uk/ask-an-expert/ if you need help with a cleaning and hygiene industry query

FLOOR CLEANING IS SIGNIFICANT IN CAUSING SLIP AND TRIP ACCIDENTS BOTH TO CLEANING STAFF AND OTHERS. ACCORDING TO HSE, AROUND 95% OF WORK SLIPS

AND TRIP RESULT IN BROKEN BONES


CJS Portsmouth LtdAspen HouseAirport Services RoadPortsmouthHampshirePO3 5RA

n Phone: 023 9243 4505 n Fax: 023 9243 4680

n [email protected] n www.cjsportsmouthltd.co.uk

Design: www.springboard-communications.com

CJS Environmental LtdAspen House

Airport Services RoadPortsmouthHampshire

PO3 5RA

n Phone: 023 9243 4514 n Fax: 023 9243 4680

n [email protected] n www.cjsenvironmentalltd.co.uk

OVER 40 YEARS EXPERIENCE AND EXERTISE IN CLEANING AND HYGIENE INDUSTRYn

FAMILY RUN BUSINESSn

LEADERS IN THE MARKETPLACE ON THE SOUTH COASTn

PART OF A LARGER CLEANING & HYGIENE NETWORKn

CUSTOMER CENTRICn

BUSINESS MODELn

EXTENSIVE VALUE ADDED SERVICESn

IN EXCESS OF 5,000 PRODUCTS IN RANGEn

PORTSMOUTH BASEDn

COMPLEMENTARY BUSINESS SOLUTIONS

ask an expert for cleaning & hygiene€¦ · cleaning product liek lifegruard limescale remover...

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