ashley bookman, founder, momentum incorporated
TRANSCRIPT
MAKING A REAL DIFFERENCE IN THE PUBLIC SECTOR
Ashley BookmanMOMENTUM INCORPORATED
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
SUPERFICIAL SOLUTIONS
PARADIGM
FUNCTIONING
SKILLS
WHAT DOES IT TAKE TO MAKE A REAL DIFFERENCE?
POSITIONAL PARADIGM
SOURCE: NEARLY EVERYONE!
ISSUE
DISCREPANCY BETWEEN OUR EXPECTATIONS AND WHAT HAPPENS IN
REALITY
OPPOSITIONALBEHAVIOUR
TASK ORIENTATED® APPROACH
SOURCE: © ASHLEY BOOKMAN - TASK ORIENTATED®
SITUATION
FACTSTASK
CAUSE EFFECT IMPLICATIONS
CAUSE EFFECT IMPLICATIONS
CAUSE EFFECT
IMPLICATIONS
LONGTERM
+
-
SHORTTERM
+
-
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
TASK ORIENTATED® APPROACH
SOURCE: © ASHLEY BOOKMAN - TASK ORIENTATED®
SITUATION
FACTSTASK
CAUSE EFFECT IMPLICATIONS
LET THE SITUATION DECIDE
Separate the people from the situation
THE UNIVERSAL COMPLAINTS
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
Individuals who breed widespread resentment
Lack of capability in others
Organisational inertia
Silo mentality
Interdepartmental feuding
WHERE DO YOU LOOK TO MAKE A REAL CHANGE?
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
SUPERFICIAL SOLUTIONS
PARADIGM
FUNCTIONING
RIGHT / WRONG FUNCTIONING
RIGHT WRONG
SOURCE: © Nearly Everyone
SOURCE: NEARLY EVERYONE!
ISSUE
R/W FUNCTIONING OPPOSITIONAL BEHAVIOUR
MR/S RIGHT MR/S WRONG
THE UNIVERSAL COMPLAINTS
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
Individuals who breed widespread resentment
Lack of capability in others
Organisational inertia
Silo mentality
Interdepartmental feuding
THE SBI VISION
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
A Professionally Unified Organisation
A PROFESSIONALLY UNIFIED ORGANISATION
• Focus on output and delivery
• Keep conversations relevant
• Develop collaboration between colleagues, departments and organisations
• Build their self-esteem based on competence rather than egotism
• Improve their own work ethic
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
Task Orientation® delivers employees who can:
THE SBI VISION
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
A Professionally Unified Organisation
Systemic Performance Management
SYSTEMIC PERFORMANCE MANAGEMENT
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
Paradigm, Functioning and Skills to:
Progressively Build Self Esteem
Develop Employee Maturity
Equip Managers to Change Culture
Re-invigorate Leadership
THE SBI VISION
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
A Professionally Unified Organisation
Systemic Performance Management
Systemic Cultural Interventions
How to build Self Esteem in themselves and others
I’M OK
YOU’RE OKYOU’RE NOT OK
I’M NOT OK
VICTIM
Helplessness
Inadequacy
PERSECUTOR
Anger
Frustration
Hopelessness
Despair
?RESCUER
Sympathy
Caring
AWARENESS FOR ALL EMPLOYEES….
SOURCE: FRANKLIN ERNST
ORGANISATIONAL SICKNESS
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
CHEST PUFFING
RELATIONSHIP SOUP
BLAMING
VICTIM MENTALITY
WHATTING
ORGANISATIONAL SICKNESS
SOURCE: FRANKLIN ERNST, ADAPTED BY ASHLEY BOOKMAN
I’M OK
YOU’RE OKYOU’RE NOT OK
I’M NOT OK
Victim mentality which blames everyone else for their lack of productivity
Chest Puffing
Blaming
?Relationship soup
ORGANISATIONAL SICKNESS
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
CHEST PUFFING
RELATIONSHIP SOUP
BLAMING
VICTIM MENTALITY
WHATTING
WHATTING BREEDS ORGANISATIONAL INERTIA…
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
BY OVER-EMPHASING:
HIERARCHY
FIXED ROLES AND RESPONSIBILITIES
OPINION GATHERING
ANALYSIS
POLICY & PROCEDURES
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
WHERE ARE WE TRYING TO GET TO?
What’s the general direction?
How do we get there?
WHATTING = Paralysis by structure, analysis and talk
ANTIDOTES FOR WHATTING
HOW DO YOU CHANGE A PARADIGM?
- Water supply for all?
- Perfect insulation?
- Cool?
SOURCE: © ASHLEY BOOKMAN – MOMENTUM INCORPORATED
Lead plumbing
Asbestos
Smoking
…. Evidence, intelligence and time
How did the paradigm change?
DO YOU WANT TO MAKE A REAL DIFFERENCE IN THE
PUBLIC SECTOR?
Ashley BookmanMOMENTUM INCORPORATED