asg09 kevin corti

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APPLY SERIOUS GAME ‘09 Using serious games to deliver business value ……when the world has gone “all pear-shaped”! Kevin Corti, CEO, PIXELearning LIMITED APPLY SERIOUS GAME ‘09 What Qualities, Metrics and Platform Considerations Make a Serious Game Successful? Kevin Corti, CEO, PIXELearning LIMITED

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Page 1: Asg09 Kevin Corti

APPLY SERIOUS GAME ‘09

Using serious games to deliver business value……when the world has gone “all pear-shaped”!

Kevin Corti, CEO, PIXELearning LIMITED

APPLY SERIOUS GAME ‘09

What Qualities, Metrics and Platform Considerations Make a Serious Game Successful?

Kevin Corti, CEO, PIXELearning LIMITED

Page 2: Asg09 Kevin Corti

Introduction

• Co-founder & CEO •‘Serious games’/ILS specialist• Established 6 years• International ‘blue chip’ clients• Based at Serious Games Institute• 50+ projects (US$2.5m) to date• Adult/training focus (90%)• Internet technology focus

Page 3: Asg09 Kevin Corti

What is happening in the market?

The PIXELearning experience… Clear change in sales pipeline in last 6 months Common theme: “ We want to achieve the same (or more) for less $$$!” Much more explicit about cost-cutting Large corporations (65% US, 35% EU) Budgets range from £25k to £250k Must have definable business case/ROI A lot of opportunities to partner/gain IP 90% revenue is custom projects 10% OTS product

Page 4: Asg09 Kevin Corti

What is happening in the market?

Examples (last 6 months)1. Compliance/regulatory training (financial services)

2. Leadership development (telecom, financial services & defence)

3. Customer service (sales, support & retention)

4. Professional (audit technical skills development )

5. Sales training (cross-sector, role play to managing sales cycle)

Page 5: Asg09 Kevin Corti

Drivers / ROI / Metrics

Making the budget go (a lot) further: using technology to reach out to larger audiences

Deliver mix of business and technology coursesTraditionally F2F in EMEA and AsiaPacThrough training partnersHP MEAI Limited by time & resourcesAudiences limited by time, travel etc

The Accelerate Security and Get IT games are:

1.easily accessed (web-based )

2.can be replayed (reuse)

3.easily updated (Flash)

Approx £100k contract

Page 6: Asg09 Kevin Corti

Drivers / ROI / Metrics

Delivering productivity gains: (15x ROI)

Technical audit trainingUS audience (approx 1,000/yr)1:3 the simulation:instructor blendDesire to ‘do’ rather than ‘learn about’Assessed to Kirkpatrick L4 / Phillips ROI

The KPMG simulation enables learners to:

1.‘Game the skill’

2.Practice both technical & soft (client-facing) skills

3.Be better prepared for real world

Total project cost US$750k

Page 7: Asg09 Kevin Corti

Drivers / ROI / Metrics

Delivering effective learning to all staff: (where eLearning could not)

Almost compliance (major cost of failure)F2F costs impossibleVery sensitive subject (diversity)Staff apathy / reluctance

Makrini (the diversity game):

1.Easily accessed (web-based )

2.Is fun & interesting (people will use it)

3.Very practical (recognisable tasks)

$200k development cost (partnership)

Page 8: Asg09 Kevin Corti

Assumes average costs/employee for classroom training at $200

Assumes initial Sim solution investment of $750K and internal variable costs of $2/employee.

Inclusion of lost time and productivity would increase the savings as less time is spent using the serious game than in classroom training.

Costs for Classroom Training vs. Serious Game Solution

Drivers / ROI / Metrics

Page 9: Asg09 Kevin Corti

Platform considerations

Practicality, practicality, practicality!(don’t give ‘em a reason not to buy!)

Clients demand technology that is appropriate for their environment which:

Achieves primary requirementsFits budget & timelineAvoids undue vendor tie-inAllows ‘easy’ updates/extensionsAuthoring/editors?Minimal implementation issuesWorks with enterprise IT systems (e.g. LMS)Only uses 3D when 3D is needed

Page 10: Asg09 Kevin Corti

Kevin Corti, [email protected]

Company web: www.pixelearning.comBlog:http://theevilnumber27.wordpress.com

Linkedin: www.linkedin.com/in/kevincorti

+44 (0) 24 7623 6971

PIXELearning LtdThe Serious Games Institute,Coventry Innovation Village,Cheetah Road, CoventryCV1 2TL