arvato Russia is a market-leading solution provider for consumer-oriented industries.

Arvato One-Stop Everything

REVENUES

€ 5,889 M

OPERATING EBIT

€ 1,137 M

EMPLOYEES

11,589

REVENUES

€ 2,655 M

OPERATING EBIT

€ 309 M

EMPLOYEES

11,838

REVENUES

€ 2,065 M

OPERATING EBIT

€ 146 M

EMPLOYEES

10,819

REVENUES

€ 1,123 M

OPERATING EBIT

€ 41 M

EMPLOYEES

6,201

REVENUES

€ 4,414 M

OPERATING EBIT

€ 244 M

EMPLOYEES

66,410

arvato is a part of the global Bertelsmann network

arvato Global Footprint

Kitchener

USA: Berryville Dallas Dulles Duncan, SC Horsham Louisville, KY Mountain View New York Pleasant Prairie, WI Reno Valencia, CA Weaverville, NC

Monterey

Bogota

Buenos Aires

Singapore

Bangkok

Port Elizabeth

Marrakesh

Casablanca

Beijing

Shanghai

Hong Kong

Guangzhou

Hangzhou

Xiamen

Shenzhen

Lisbon Porto

Barcelona Madrid Malaga

Dublin

Changchun

Belgium: Antwerp Brussels Zaventem

Netherlands: Abcoude Hilversum Venlo Venray

Poland: Plewiska Szczecin Poznan Blonie Warsaw Gadki

UK: Beverley/ Willerby Birmingham East Riding High Wycombe Liverpool London Twickingham

France: Atton Lens Poitiers Bonneuil Lille Strasbourg Bussy Lognes Torvillers Douai Marcq en Baroeul Troyes Issy les Moulineaux Metz Vendin Laxou Noyelles Sous Lens Le Havre Paris

Manila

New Delhi

Gurgaon Switzerland: Adligenswil Baar Pratteln Rotkreuz Schlieren

Bergamo

Athens Turkey: Ankara Diyarbakir Istanbul Izmir

Malmö

Tallinn Yaroslavl

Vienna

Budapest

Czech Republic: Brno Prague Mlada Boleslaw Stochov

Sydney

São Paulo

Germany:

Freiburg Gilching Göppingen Grefrath Gütersloh Hamburg Harsewinkel Herne

Herzebrock Clarholz Heusweiler Eiweiler Ingolstadt Korbußen Kornwestheim Marienfeld

Düren Düsseldorf Eiweiler Erfurt Ennigerloh Eschborn Flensburg Frankfurt a. M.

Meerbusch Monheim München Münster Neckarsulm Neubrandenburg Neumuenster Neuss

Baden Baden Berlin Bonn Brandenburg Brühl Chemnitz Cottbus Dortmund

Nürnberg Potsdam Rostock Schwerin Senftenberg Springe Stuttgart Stralsund

Trier Verl Versmold Wiesbaden Wilhelmshaven Wolfsburg Wuppertal

FIG

UR

ES

FAC

TS

MA

RK

ET P

OSI

TIO

N

VA

LUES

FOUNDED IN

1997

LOCATION MOSCOW YAROSLAVL

EMPLOYEES

1 500

BERTELSMANN STAKE: 100%

NO.1 FSP and 3PL for mail

order and ecommerce

TOP Replication

provider

17 years in Russia

STRONG IT and compliance

standards

LEADING offset printer

FACILITIES 70 000 SQM

CAPACITIES 12 MIL. PARCELS P.A. 2 MIL. HARDPAPERS P.A 3,5 MIL. DVD’S, CD’S P.A.

INTERNATIONAL COMPANIES REPRESENTED IN YAROSLAVL REGION: KOMATSU, ALTADIS, DUPONT, EASTMAN KODAK, SNECMA, NEXANS, TYCO ELECTRONICS, METRO GROUP, LINDAB BUILDINGS, VELUX, ECE, TAKEDA, TEVA

PARTNERSHIP ENTREPRENEURSHIP

CREATIVITY CITIZENSHIP

arvato in Russia

SOLU

TIO

NS

arvato – the spirit of solutions

REPLICATION

IT FINANCE

CUSTOMER RELATIONSHIP MANAGEMENT

PRINTING SUPPLY CHAIN MANAGEMENT

SOLU

TIO

NS

arvato Russia provides you with all of the building blocks you need for supply chain management:

Supply chain management solutions, import and export operations

Fulfillment, including order management, order picking, and packaging

Distribution of b2c and b2b channel, forward and reverse logistics,

Value added (after-sales) logistics services such as repair services and spare-parts logistics

Warehouse and transport management

Just-in-time solutions and scalable infrastructures

arvato is a market-leading solution provider for consumer-oriented industries.

REPLICATION IT FINANCE CRM PRINTING SUPPLY CHAIN MANAGEMENT

SOLU

TIO

NS REPLICATION

Everything from a single source – our digital services:

Replication, digital, and physical fulfillment

Packaging and shipping

Archiving, as well as processing and restoring recordings

Digital distribution in every desired format, in keeping with the highest security standards and the full range of e-commerce functionalities

Comprehensive media asset management and digital rights management

arvato is a market-leading solution provider for consumer-oriented industries.

IT

FINANCE

CRM

PRINTING

SUPPLY CHAIN MANAGEMENT

SOLU

TIO

NS

An overview of our IT managed services:

IT consulting

Web-shop development, hosting and content management

Comprehensive IT solutions for various industries, including retail, logistics and transport, telecommunications, healthcare, manufacturing etc. using own WMS/CRM and SAP based

Expertise in such areas as CRM, e-commerce, cloud computing, and BPM

IT outsourcing – a wide range of infrastructure services, including application management and managed services

arvato is a market-leading solution provider for consumer-oriented industries.

REPLICATION

IT

FINANCE

CRM

DIGITAL MARKETING

SUPPLY CHAIN MANAGEMENT

SOLU

TIO

NS

An overview of our financial services:

Billing and payment: billing, accounting, and payment solutions

Finance and accounting: B2C and B2B factoring as well as accounts-receivable, accounts-payable, asset, and general accounting

Collection: debt collection/accounts-receivable management, highly automated workflow solutions, and individualized debt collection strategies

Risk management and industry-specific solutions and financial services for commercial customer support, in particular for the mail-order/e-commerce, credit services, insurance, energy, transportation, and healthcare sectors, as well as the public sector

arvato is a market-leading solution provider for consumer-oriented industries.

REPLICATION

IT

FINANCE

CRM

PRINTING

SUPPLY CHAIN MANAGEMENT

SOLU

TIO

NS

An overview of our CRM solutions and services:

Data mining and business intelligence

Multi-channel CRM

Сustomer loyalty services and programs

Call-center services

Premium management solutions, from advice and product scouting to international sourcing, quality control, and premium-related logistics solutions

arvato is a market-leading solution provider for consumer-oriented industries.

REPLICATION

IT

FINANCE

CUSTOMER RELATIONSHIP MANAGEMENT

PRINTING

SUPPLY CHAIN MANAGEMENT

SOLU

TIO

NS

An overview of our printing services:

Prepress services, sheet-fed/web-fed offset printing, digital printing

Web-to-print solutions

Finishing, personalization

All direct mail services, including postage consulting and archive solutions

Sourcing of printed products, distribution, marketing logistic

arvato is a market-leading solution provider for consumer-oriented industries.

REPLICATION

IT

FINANCE

CRM

PRINTING SUPPLY CHAIN MANAGEMENT

arvato is a market-leading solution provider for consumer-oriented industries.

arvato is your best business partner: innovative – agile – flexible – international.

GROWING FROM INNOVATION BUILDING ON DECADES OF EXPERIENCE

>7

pieces of goods pick&pack per

second

> 3.2 billion Euro in receiv-

ables processed

> 10 Million parcels

shipped within Russia per year

>10 Million interactions with consumers per

year

• Reliability

• High quality of services

• Flexibility

• Customized approach

• New technologies

• A possibility to apply worldwide experience on Russian ground

• Full supply chain coverage

0,5 billion brochures printed per year

Follow us:

vk.com/arvato.russia facebook.com/arvato.russia Youtube: ArvatoRuss LinkedIn: arvato Russia

www.arvato.ru

Get in touch with us

Contacts:

Business Development: Phone: +7 (4852) 672777 Fax: +7 (4852) 672776 E-mail: solution@bertelsmann.ru

Marketing and PR: Phone: +7 (4852) 672777 Fax: +7 (4852) 672776 E-mail: marketing@bertelsmann.ru