With You Today

Arun Silvester

Client Services Manager, Fragomen-Kochi

Email: ASilvester@fragomen.com

Tel: +91 484 3990714

Mob: +91 9496277600

Agenda

1. Global Immigration:

Introduction

Trends

Updates

2. Managed Services Model

Automation

GLOBAL IMMIGRATION:

INTRODUCTION

TRENDS

UPDATES

Immigration

• A mobility concept by which individuals are able to relocate

between countries post obtaining necessary permissions

• Undertaken for a variety of purposes – business, pleasure, work,

study, permanent residence, asylum etc.

Factors driving the necessity of immigration:

• Globalization

• Benefits of process outsourcing

• Economic requirements

• Expats contributing to boom in economy

• Benefits of Population diversity

• Replenish / tide over skilled labour shortage

• Attracting best in class workforce

Evolution of Immigration

General Immigration Categories

IMMIGRANT VISA

NON-IMMIGRANT VISA

• Business Visa

• Work Permit

• Tourist Visa

• Others such as Study Permit, Training, Exchange

Program etc.

Factors that may impact the

appropriate Immigration Category• Purpose or context of the trip

• Activities to be undertaken while in host country

• Duration of stay

• Nationality of the traveler

• Travel history – incl. duration and frequency of previous visits

• Relationship of home country employer to host company (e.g.

affiliate/subsidiary entity, client, potential client, etc.)

• Payroll location of the traveler

• Prevailing wages of the host country

Note: This list can vary depending on the destination country.

Scenarios of

Immigration Non-Compliance

• Entry without authorization

• Entry on incorrect immigration document

• False representations upon entry

• Visa or work permit overstay

• Violating a condition of stay

• In-country requirements

• Wage compliance in the host country

• Others

Importance of robust

immigration practise in Corporates

• Immigration is core to the business strategy for many Global

companies

• Exponential increase in enforcement measures in global

immigration scenario

• Employers to ensure that employees are travelling under legally

correct immigration status for the destination countries

• Legal penalties that could result even from a single non-

compliant foreign national

• Corporates’ need to implement uniform immigration policy

across their offices

Global opportunities &

potential challenges for CorporatesPotential Opportunities:

• Skilled knowledge workers

• Service delivery models

• Home markets

• Global investors' willingness to

finance the projects

Challenges:

• Lack of market knowledge and

access to consistent data

• Legal, political and logistical

concerns

• Mobilizing human resources

GLOBAL IMMIGRATION:

INTRODUCTION

TRENDS

UPDATES

http://esa.un.org/unmigration/wallchart2013.htm

http://www.dhs.gov/publication/nonimmigrant-admissions-united-states-2012

Nonimmigrant Visa Issuances by Applicants’ Nationality

Regional Breakdown Fiscal Year 2012 (U.S)

http://www.travel.state.gov/visa/statistics/graphs/graphs_4399.html

Non immigrant Visas Issued Nationality Fiscal Year 2012 (U.S)

http://www.travel.state.gov/visa/statistics/graphs/graphs_4399.html

Data On Total Arrival of International Visitors to India

(1981-2011)

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Data On Total Arrival of Foreigners In India – 2011

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Top 10 countries

1. USA2. UK3. Bangladesh4. Sri Lanka5. Canada6. Germany7. France8. Malaysia9. Japan10.Australia

Data in percentage

Others

Top 10 countries

Monthly Visitor statistics (India) : 2012- ‘13

http://data.gov.in/visitorstats/daily-visitor-statistics

GLOBAL IMMIGRATION:

INTRODUCTION

TRENDS

UPDATES

UPDATES FOR KEY LOCATIONS - INDIA & U.S

Immigration updates for

Inbound travel

• Introduction of IVFRT

• Mandatory online application

• Increased mandate on personal appearance

• Change in visa outsourcing agency

• Introduction of Medical Visa category, Visa on Arrival for Tourists

• Foreign nationals to provide digital photographs

Immigration updates for

Outbound travel

• Procedural

Visa fee adjustment

Streamlining visa processing (US)

CBP admission stamp

Interview Waiver Program

• Policy/ Regulatory

• Compliance/ Penalty

MANAGED SERVICES MODEL

‘Managed Services’

• Managed Services is the practice of outsourcing day-to-day

operations as a strategic method for taking care of routine

operations, monitoring and management—freeing up the staff

to focus on higher-value projects.

• Unlike traditional outsourcing situations, where the client

transfers complete control of their processes, the client decides

what they want the service provider to take care of, and what

they want to handle. The client retains full visibility into the

process and management of their systems and processes.

Features of ‘Managed Services’

• Free-up management bandwidth to focus on core business

• Leveraging functional expertise

• Development and Maintenance of Knowledge Management

framework

• Access to latest policy changes and enhanced skill base

• Enables process improvements

• Ability to absorb spikes in case volumes without adding

resources

• Paying only for what is used

• Business continuity; Reliable disaster recovery strategy

Business Impact: Employees, Business, Corporate and HR

Managed Services Provider

Immigration program management being complex, covering

various geographies and business lines, organizations should

identify the best Managed Services Provider (MSP) with the

following capabilities:

• Global Capabilities

• Compliance

• Strategic Advisory Input

• Government Relations

• Technology

P IR NE TD I E

S I N C GC C N O R SA U T O M A T EL S A V P T A FA A B A L I K FB B I T I O E II I L I A N H CL L I O N O II I T N C L ET T Y E D NY Y E C

R Y

P IR NE TD I E

S I N C GC C N O R SA U T O M A T EL S A V P T A FA A B A L I K FB B I T I O E II I L I A N H CL L I O N O II I T N C L ET T Y E D NY Y E C

R Y

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Automation

Stakeholders

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Core Team

Program Management

Coordination

Program Delivery Ownership

$BU

HR

FA

C

CP HR

ITExt

External Stakeholders

Includes Logistics,

evaluations, software

support, legal advise

Business Units

Decide on Workforce

planning based on

information provided

Business Unit HR

Consults with Business

Units based on workforce

intelligence and

drives action plans as

Directed by Corporate Corporate Planning and

Corporate HR

Makes Long Term

Strategic Business

decisions

GI

IT and Systems Support

Provide support,

maintenance and

enhancements of MIS/

support systems

Facilities

Assist in logistics

coordination/ infrastructure

set up

Finance

Gives input regarding

financial figures and

receives insights for

Financial planning

How to identify a potential

‘Managed Services’ partner?

1. Will the proposed service partner support our business strategy

now and in the future?

2. Can we trust them to have the necessary expertise and

bandwidth to provide maintenance, deliver support services or

assume managed-services responsibilities?

3. Will they become trusted advisors that stay engaged and serve

as an extension of our organization and business?

4. Do they provide a portfolio of offerings that span the entire

service continuum and have the necessary flexibility to ensure

a smooth deployment of managed services?

How to identify a potential

‘Managed Services’ partner?

5. What applications, diagnostics, checks or analytic tools do

they leverage to anticipate any problems or hidden issues?

6. Do they provide a single point of contact that can quickly

swarm experts to resolve an issue in our network?

7. Are they available across time-zones and geographies?

8. Do they really know us, understand our needs, and can they

offer suitable solutions?

FRAGOMEN

About Us

Fragomen Global Immigration Services, LLC. – A subsidiary of the

60 year old US headquartered, Fragomen, Del Rey, Bernsen &

Loewy, LLP, we are a leading provider of corporate immigration

services & solutions globally.

• Focused

• Global Reach

• Breadth and Depth

• Strategic Partnering

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Global Locations

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Santa Clara, US

San Diego, US

Los Angeles, US

Irvine, US

Dallas, US

Chicago, US

Troy (Detroit), US

Boston, US

New York, US

New Jersey, US

Washington DC, US

Coral Gables, US

Fragomen Office

Paris, FRLondon, UK

Brussels, BEFrankfurt, DE

Shanghai, CNHong KongSingapore

Sydney, AU

Perth, AU

Wellington, NZ

Kochi, IndiaBangalore, India

Mexico City

San Jose, Costa Rica

Canada

Planned Office

Japan

Dubai, UAE

Beijing, CN

Phoenix, US Brisbane, AU

Canberra, AU

Melbourne, AU

Johannesburg, RSA

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Atlanta

Auckland, NZ

Guangzhou, CN

North Ryde, AuSao Paulo, Brazil

Belo Horizonte, Brazil

Rio de Janeiro, Brazil

Zurich, CH

THANK YOU !