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MEd006 - Equality, Diversity & Cultural Awareness - AN
1. Introduction
1.1 MEd 006 - Equality, Diversity & Cultural Awareness Mandatory
Education for Al Nasr Tower
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1.2 How to Navigate
1.3 Learning Overview
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1.4 Why is this learning important to You?
1.5 Learning Objectives
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1.6 Why is this Learning important?
1.7 Contents
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2. Equality & Diversity
2.1 Equality & Diversity
Equality (Slide Layer)
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Diversity (Slide Layer)
Discrimination (Slide Layer)
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Special Needs (Slide Layer)
warning (Slide Layer)
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2.2 Summary of Topic 1 "Equality & Diversity"
2.3 Sidra way
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Protecting the dignity of all employees (Slide Layer)
Respect, courtesy and consideration (Slide Layer)
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Approach Diversity Positively (Slide Layer)
Behave Professionally (Slide Layer)
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2.4 Test Your Knowledge
(Drag and Drop, 0 points, 2 attempts permitted)
Drag Item Drop Target
Discrimination Drop Discrimination
Equality Drop Equality
Diversity Drop Diversity
Commitment
Culture
Drag and drop properties
Return item to start point if dropped outside the correct drop target
Snap dropped items to drop target (Snap to center)
Allow only one item in each drop target
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3. What is Culture?
3.1 What is Culture?
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Definition (Slide Layer)
Artifacts (Slide Layer)
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Beliefs (Slide Layer)
Assumptions (Slide Layer)
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Example (Slide Layer)
3.2 The things we can see about a culture, such as dress codes and
symbols, are called:
(Multiple Choice, 10 points, 2 attempts permitted)
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Correct Choice
X Artifacts
Espoused beliefs
Basic assumptions
Diversity
Feedback when correct:
That's right! "Artifacts" is the correct response.
Feedback when incorrect:
You did not select the correct response.
"Artifacts" is the correct response.
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4. The Cultural Context of Qatar
4.1 Did You Know?
(Word Bank, 10 points, 1 attempt permitted)
Correct Choice Feedback
X Less than 20% As of 2013 Qatari citizens represented
less than 15% of the total population.
Qatar has a diverse multicultural
population, with Qatari citizens joined
by a large expatriate workforce.
Approximately 20% As of 2013 Qatari citizens represented
less than 20% of the total population.
Qatar has a diverse multicultural
population, with Qatari citizens joined
by a large expatriate workforce.
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Approximately 50% As of 2013 Qatari citizens represented
less than 20% of the total population.
Qatar has a diverse multicultural
population, with Qatari citizens joined
by a large expatriate workforce.
More than 50% As of 2013 Qatari citizens represented
less than 20% of the total population.
Qatar has a diverse multicultural
population, with Qatari citizens joined
by a large expatriate workforce.
4.2 Cultural Context of Qatar
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Religion (Slide Layer)
Religious Observance (Slide Layer)
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Modesty (Slide Layer)
Ethnic groups (Slide Layer)
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5. Cultural Intelligence
5.1 Cultural Intelligence (CQ)
question 4 (Slide Layer)
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5.2 What should Sara do?
(Word Bank, 10 points, 2 attempts permitted)
Correct Choice Feedback
There is no need to get angry, that is
just the way things are.
It is best to advise Anna that different
cultures have different attitudes
towards time.
How rude! I wouldn't ask Sara to meet
for lunch again.
Some cultures prioritize promptness
and keeping to time.
Other cultures are more flexible
regarding time, and place more focus
on people and relationships.
X Different cultures have different
attitudes towards time
Great advice! Different cultures have
different attitudes towards time, and it
is always best to talk through cultural
differences rather than getting upset.
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5.3 What should Gabor do?
Correct Choice Feedback
Gabor, you should tell Shabir to be
more direct during meetings.
Gabor should have thought that
communication styles vary across
different cultures. Different cultures
value different approaches to handling
disagreement. We should appreciate
these differences and adapt
communication styles accordingly.
Gabor, you did nothing wrong. Shabir is
just too sensitive.
Gabor should have reflected that
communication styles vary across
different cultures. Different cultures
value different approaches to handling
disagreement. We should appreciate
these differences and adapt
communication styles accordingly.
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X Gabor, communication styles vary
across different cultures.
Different cultures value different
approaches to handling disagreement.
We need to appreciate these
differences and adapt communication
styles accordingly.
5.4 Components of CQ
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Drive (Slide Layer)
Knowledge (Slide Layer)
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Strategy1 (Slide Layer)
Action (Slide Layer)
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6. Communicating Across Cultures
6.1 Communication Across Cultures
6.2 Improve your Intercultural Communication
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6.3 Enhance Message Clarity
Option 1 (Slide Layer)
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Option 2 (Slide Layer)
Option 3 (Slide Layer)
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6.4 Enhance Message Comprehension
Option 1 (Slide Layer)
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Option 2 (Slide Layer)
6.5 Recognize & Respond to Communication Breakdowns
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Option 1 (Slide Layer)
Option 2 (Slide Layer)
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Option 3 (Slide Layer)
6.6 Summary of Topic 2 "Cultural Awareness"
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7. References
7.1 References
7.2 References
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8. Summary
8.1 Summary
8.2 Conclusion
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9. Question Bank Assessment
9.1 Assessment
9.2 Draw from Question Bank 1
Draw 6 questions randomly from Question Bank 1
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1. Question Bank 1
Q1.1 Question
(Multiple Choice, 10 points, 1 attempt permitted)
Correct Choice
X Less than 20%
Between 20-30%
More than 30%
Less than 50%
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Q1.2 Question
(Multiple Choice, 10 points, 1 attempt permitted)
Correct Choice
Two
Three
Four
X Five
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Q1.3 Question
(Multiple Choice, 10 points, 1 attempt permitted)
Correct Choice
X Cultural Intelligence
Cultural Quality
Cultural Questioning
Cooperative Qualities
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Q1.4 Question
(Multiple Choice, 10 points, 1 attempt permitted)
Correct Choice
Artifacts
Language
X Basic assumptions
How wealth is displayed
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Q1.5 While talking to another colleague from a different culture, you
experience communication difficulties and your colleague does not
understand what you are trying to say. Which of the following will help
you better communicate your message?
(Multiple Choice, 10 points, 1 attempt permitted)
Correct Choice
X Slow down and try and communicate your message more simply
Try again later when you and your colleague have more time
Speak more loudly to try and get your point across
Repeat what you have said
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Q1.6 Question
(Multiple Choice, 10 points, 1 attempt permitted)
Correct Choice
X Discrimination
Stereotypes
Culture
Observations
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Q1.7 Question
(Matching Drag and Drop, 10 points, 1 attempt permitted)
Correct Choice
Culture The collective programming of the mind that
distinguishes the members of one group or
category of people from others
Equality Equal rights for people regardless of any
factors they might have that are different.
Diversity Valuing and respecting similarities and
differences among employees.
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Q1.8 Cultural intelligence (CQ) is about adopting the culture of the person
you are dealing with.
(True/False, 10 points, 1 attempt permitted)
Correct Choice
True
X False
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Q1.9 Consider the following scenario again. Gabor has just moved to
Qatar from Eastern Europe, where he became used to group discussions
where people would abruptly challenge ideas they did not agree with. In a
group meeting to discuss new hospital procedures, Gabor challenges an
idea proposed by Shabir and is surprised when after the meeting he
receives feedback that he should be less confrontational.
Which of the following best explains the cultural breakdown?
(Multiple Choice, 10 points, 1 attempt permitted)
Correct Choice
X Gabor and Shabir have different approaches to handling disagreement
Shabir's idea is wrong
Gabor should not disagree with Shabir
Shabir should have better argued his point
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Q1.10 At Sidra we have employees of all different ages, cultural
backgrounds, genders, races and many other factors. How we capitalize
on these differences relates to:
(Multiple Choice, 10 points, 1 attempt permitted)
Correct Choice
Equality
X Diversity
Discrimination
Talent Management
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Q1.11 Question
(True/False, 10 points, 1 attempt permitted)
Correct Choice
True
X False
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Q1.12 Question
(True/False, 10 points, 1 attempt permitted)
Correct Choice
X True
False
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Q1.13 Question
(Multiple Choice, 10 points, 1 attempt permitted)
Correct Choice
Alternate days
24 hours a day
At night
X Between dawn and sunset
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Congratulations (Slide Layer)
Next Steps (Slide Layer)
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