@arisigal7 [email protected] m © 2009-2015 twilio, inc. all rights reserved ari sigal securing sip...
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@ARISIGAL7 [email protected]
© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
ARI SIGAL
SECURING SIP TRUNKS IN THE CLOUD
© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
@ARISIGAL7 [email protected]
ARI SIGAL© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
COMMUNICATIONS SECURITY
@ARISIGAL7 [email protected]
ARI SIGAL
SIP TRUNKING HAS BEEN AROUND FOR
NEARLY TWO DECADES,
YET INFONETICS FOUND LESS THAN HALF OF
BUSINESSES HAVE MADE THE SWITCH.
WHY?
© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
@ARISIGAL7PRODUCT
MARKETINGARI SIGAL
TRADITIONALLY CITED BENEFITS OF SIP TRUNKING
•Flexibility offered by the Internet
•Fault tolerant routing & robust Disaster Recover
•Cost savings
•Move from cap ex to op ex•Pay-as-you-go pricing model
•Fast time to market•Extend service footprint & reach
•Business continuity
xComplex capacity planning
xLengthy procurement process
xService limited to one region
xDisaster Recovery is really just call forwarding
Cloud Service Delivery Typical SIP Trunking Delivery
✓Transparent per minute pricing
✓On demand scaling & instant provisioning
✓Global service and phone numbers
✓Robust Disaster Recovery through WebRTC
Cloud Delivered SIP Trunks
© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
@ARISIGAL7 [email protected]
ARI SIGAL
ELASTIC SIP TRUNKS VIA THE CLOUD
Instantly provision global voice
connectivity for VoIP
infrastructure.
VSCONVENTIONAL SIP TRUNKINGPER COUNTRY
CONTRACTSand long procurement
ON DEMAND SCALING
and instant provisioning
23 CHANNELS/T1
and complex capacity planning
CALL RECORDING
ON-PREM HARDWARE
or expensive per user fees
MULTI-CHANNELSMS & MMS ENABLED
EXTENSIBLE W/ WEBRTC
POTS
GO GLOBAL IN MINUTES
large phone number inventory
API FOR WHITE
LABELING
MANUAL CONFIGURATION
© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
@ARISIGAL7 [email protected]
ARI SIGAL
SIP TRUNKS: NOT JUST FOR THE ENTERPRISE
Customer deployments not just at enterprises sites & on-prem call centers,
but also across a variety of software services with PSTN integrations:
✓ Big data software
✓ Video-conferencing software
✓ Education software
✓ Cloud Call Center SaaS offerings
✓ Property management software
© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
@ARISIGAL7 [email protected]
ARI SIGAL
“We partnered with Twilio for SIP
Trunking because it's like getting voice
connectivity from every carrier in the
world, with a pay-as-you-go pricing
model.”
- Michael Helmbrecht, Chief Product
Officer - Lifesize© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
LIFESIZE PROVISIONED TWILIO ELASTIC SIP TRUNKS IN 50 COUNTRIES INSTANTLY
@ARISIGAL7 [email protected]
ARI SIGAL
© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
@ARISIGAL7 [email protected]
ARI SIGAL© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
COMMUNICATIONS SECURITY
@ARISIGAL7 [email protected]
ARI SIGAL
SIP TRUNKING HAS BEEN AROUND FOR
NEARLY TWO DECADES,
YET INFONETICS FOUND LESS THAN HALF OF
BUSINESSES HAVE MADE THE SWITCH.
WHY?
© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
@ARISIGAL7 [email protected]
ARI SIGAL© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
SECURITY IS THE KEY BOTTLENECK IN CLOUD ADOPTION
@ARISIGAL7 [email protected]
ARI SIGAL
Source: Cloud Communications Survey NoJitter
Cost
Secu
rity
Loss
of C
ontrol
Feat
ures
Geogr
aphi
c r..
.
Qualit
y
Other
0%
15%
30%
45%
60%
Of respondents not using cloud communications, why not?
>5k employees <5k employees
© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
@ARISIGAL7 [email protected]
ARI SIGAL© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
COMMUNICATIONS SECURITY
@ARISIGAL7 [email protected]
ARI SIGAL
$46
BILLION IN 2013
TELECOM
FRAUDCommunications Fraud Control Association
INDUSTRY SPECIFIC
REGULATORY
REQUIREMENTS TOLL-
FRAUD
PBX HIJACKING
ACCOUNT
TAKEOVER/IDENTITY THEFT
© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
@ARISIGAL7PRODUCT
MARKETINGARI SIGAL
SECURING SIP TRUNKS IN THE CLOUD
•Instant encryption
•Private connections to cloud service providers
•MPLS interconnect
•Peering - dedicated physical cross-connect
© 2009-2014 TWILIO, INC. ALL RIGHTS RESERVED
THE BUILDING BLOCKS FOR BETTER COMMUNICATIONS EXPERIENCES
@ARISIGAL7PRODUCT
MARKETINGARI SIGAL
INTELLIGENT ROUTING
IN-APP EXPERIENCES
PSTN Voice, SMS,
MMS, SIP Interfaces
and VoIP SDKs made
available as modular
building blocks
TaskRouter is the
beating heart of a call
center, made available
as a vendor agnostic
Cloud API
Deliver the richest most
contextual experiences
with IP communication
SDKs
COMMUNICATION API’S
Global carrier
connectivity
provides multi-function
numbers and unrivaled
reliability
CARRIER CONNECTIVIT
Y
© 2009-2015 TWILIO, INC. ALL RIGHTS RESERVED
@ARISIGAL7 [email protected]
ARI SIGAL
@ARISIGAL7 [email protected]
HTTPS://WWW.TWILIO.COM/SIP-TRUNKING