area principal meetings fall 2013 doug thilman assistant superintendent human resources

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Page 1: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources
Page 2: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

AREA PRINCIPAL MEETINGSFall 2013

Doug Thilman Assistant Superintendent

Human Resources

Page 3: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Licensure and ReportingDavid Howell

Page 4: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Teacher’s Master’s PayJuly 2014

• Legislation States:

“no teachers or instructional support personnel, except for certified school nurses and instructional support personnel in positions for which a master’s degree is required for licensure, shall be paid on the ‘M’ (graduate) salary schedule…for the 2014-2015 school year unless they were paid on that salary schedule…prior to the 2014-2015 school year.

Page 5: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

2013-2014 Graduates

• December Graduates– Will receive master’s pay in 2013-2014– Must work with their universities and HR licensure admin

to meet 2013-2014 processing deadlines

• May Graduates– The governor, the legislature, DPI and universities are

interested in getting May graduates paid on the master’s scale

– More information to follow

Page 6: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

New Hires 2014-2015•Will Receive Master’s Pay

Worked in NC previously AND were paid on the master’s pay scale

•Will Not Receive Master’s PayFirst public school service in NCReturning to NC, but were not paid on the master’s scale during previous NC service

•UnknownComing to WCPSS from a Charter School where their master’s degree was recognized

Page 7: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Dilemmas•How do we communicate this to applicants?

•How do we recruit when other states pay a master’s degree supplement?

Gwinnett Co, GA master’s, ten years: $48.5KWake County, bachelor’s, ten years: $41.1K

Page 8: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Employees Exempt from the Master’s Cutoff Date

• Guidance Counselors• Media Specialists• Speech Language Pathologists• School Psychologists• Audiologists• School Nurses (nationally certified)• Assistant Principals and Principals

Page 9: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Health Care Benefits

• All Benefits Moving to Calendar Year

• Open Enrollment for Medical Insurance closes Oct 31 (midnight)– https://wcpss.hrintouch.com

• Open Enrollment for Flex Benefits closes Nov 15 (5PM)– https://wcpss.hrintouch.com

Page 10: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Health Insurance Open Enrollment

• Three plans in place of two

– 70/30 plan is unchanged from 2013• Employees with WCPSS health insurance in 2013 will be placed

on the 70/30 plan if they do not complete open enrollment

– Enhanced 80/20 Plan

– Consumer Directed Health Plan• Involves a Health Reimbursement Account• A new approach to health insurance

Page 11: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Enhanced 80/20 and Consumer Directed Health Plan

• Employees Can Reduce Their Premiums Through– Identifying a personal care provider

• $15/mo savings for 80/20 plan• $10/mo savings for CDHP

– Completing a health assessment• $15/mo savings for 80/20 plan• $10/mo savings for CDHP

– Not smoking or beginning a smoking cessation program• $20/month savings for 80/20 or CDHP

Page 12: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Resources

• Brochure Mailed to Employees’ Homes• Employee Instructions Sent by Comp Services• Internet Resources

– http://statehealthplan.state.nc.us/– http://elearning.shpnc.org/2014-open-enrollment/ (video)

• Hands on Help from the State Health Plan– Oct 16, 2-6PM: Crossroads II– Oct 16, 9AM – 12PM: Wake Tech Main Campus

Page 13: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Legislative Leave• Identical to 2012-2013

– Earned 5 days if employed in a qualifying position on July 1• Pro rated for less than 100% employed

– Applied to the first days of annual leave• Leave forms do not have a legislative leave option

– Unused days expire on June 30, 2014– 2013-2014 Retirees will work with payroll and HR if they

prefer to use annual leave– Excluded employees should send issues to hr-

[email protected]

Page 14: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Miscellaneous

• Special Education Exception Process– Applicant has one special education license area and

another is required for assignment• 14 new hires have been approved• See weekly HR memo for details

• Tutor Pay– $35/hour with a valid or expired NC license– $25/hour if not certified

Page 15: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

More Misc

• Teachers Need 8 CEUs to Renew– More info to follow after PANC

• New Licensure System Coming– Parents can look up teacher licenses– Educators will be able to print licenses– Educators will submit many requests and payments

through the system• Less dependence on WCPSS HR

• Principal Salary Letters Coming in October– A few salary increases based on school size increases

Page 16: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

AREA PRINCIPAL MEETINGS

Staffing and OperationsFall 2013

Wilma Jenkins-Flythe

Page 17: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Contracts and Tenure Chgs

• New laws changing tenure and contracts

• No new tenure will be granted to anyone starting with the 2013-14 school year

• Teachers who currently have tenure will keep it until 2018 unless…

• They are offered a 4 year contract for 2014-15 (the 25%)

• Current contract types• A) One Year Contract New this year• B) Terminating• C) Temporary (with no

benefits)• D) Nonpaid Leave • E) Retiree #1A and #1B (50% and/or more than 6 months or 100% less than 6 months

Page 18: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Staffing

• Busy approving hires for this year• New hires & Rehires so far up to the 9/17

BOE: • 1921 Professional• New hires & Rehires Support -same dates: • 1342 Support (Cler, TAs, CNS, Bus Drivers,

etc)• Total 3263• Still working on finishing the reconciliation

for Traditional Schools

Page 19: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Personnel Action Forms• Pls give the Applications and File Room 24 notice via

email when you need to review more than 3-4 files• Applications and files are to be reviewed before

turning in the PAF• Importance of completely and accurately filling out

the PAFs, with up-dated name, address, phone # and correct oracle #s

• Once school year starts, HR will determine start dates (unless for a leave or agreed upon date with transferring principal)

• HR is the only one to assign orientation and hand out Health Forms

Page 20: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Lateral Entry Teachers• 10 Day Lateral Institute-38 teachers have

gone thru or will go thru by Oct. 2013

• Fall Lateral Entry Workshop will be Tues, Nov. 19. Teachers and principals rec’d email invitations the week of 9/23. Pls encourage your lateral teachers to attend. Subs will be paid for thru HR.

• Our 3rd year of providing this wkshp with excellent feedback from participants

Page 21: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Staffing Admin Goals• Going out to schools to participate in

the evaluation process again this year• Helping to develop and train for

evaluations and school based review of applications (more to come)

• Attending 1 staff meeting per year at each school (selected schools for Leigh Mobley)

• Continuing to work with administrators, secretaries, teachers and other staff with HR issues and concerns

Page 22: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Evaluations and Performance Issues

• Let your Staffing Admin know immediately of any new performance issues- earlier the better to help with interventions and support

• ER and Staffing are working together on tracking performance concerns-Staffing Admins will to follow up

Page 23: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Evaluations and Performance Issues

• Refer to evaluation schedule

• Check AskVal emails for up-dates

• Pre-Not Proficient (PNP) letters need to go out in Nov, Dec, & Jan (template available)

• Make sure to let your Staffing Admin and ER know

Page 24: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Extra Duty

• Spreadsheets for coaches are due for MS and HS by 9/30

• Make sure all volunteer and returning volunteer coaches register online before Oct. 31

Page 25: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources
Page 26: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Who to ContactName & Title

Responsibilities

Contact Info

Wilma Jenkins-FlytheSr Director

•All HR Staffing •Sub Office•Application and Employee File Rooms•Extra Duty•Hiring Procedures and Postings

[email protected]

Alice Card BriggsDirector

•All Traditional & Modified Middle Schools and some Year Rd MS

[email protected]

Staffing Administrators:Blackmon, Hodges, Milton, Mobley, Reynolds, Smith, White, Wiggins-Price

All school staffing, custodians, CNS, bus drivers, CO teacher positions and instructional support

See Employee Handbook

Staffing Processors All leaves and employee letters

See Employee Handbook

Sub OfficeApplications RoomEmployee File Room

See Employee Handbook

Page 27: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Employee RelationsDr. Bryan Martin

Page 28: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Addressing Employee Absences In the Evaluation Process

Page 29: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Board Policy 2281/3801/4801

• Any leave taken beyond the amount to which the employee is entitled under state and federal laws and regulations will be considered in assessing the employee‘s performance. Absences in excess of the entitled legal leave may result in dismissal from service.

Page 30: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Sick Leave

• Valid uses– Personal sickness, disability, childbirth– Adopting a child (up to 30 days)– Personal medical appointments– Illness or medical appointments for immediate

family– Death in immediate family

Page 31: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Sick Leave

• Is a Benefit of Employment• Should Not Be Denied In Valid Cases• Use Cannot Be Noted As a Performance

Concern If Used For Valid Reasons and While Following Appropriate Processes

Page 32: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Cases Where Attendance Can Be Addressed As a Performance Concern

• Absences beyond those covered by earned and approved leave—i.e. absences after exhausting leave

• Failure to provide a physician’s note when directed in advance to do so

• Failure to follow appropriate processes for reporting or requesting leave– Not notifying in a timely manner– Taking leave without prior approval (except for sickness or

emergency)– Not turning in leave forms– Dishonest use of leave

Page 33: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Guidelines for RequestingDoctors’ Notes

• Be Consistent– Can be requested in advance if supervisor has a

reasonable suspicion of deception– Hold everyone to the same standard

• Contact HR on the 4th Consecutive Day of Absence• Notify Individuals In Writing When They Reach

the Requirement• Do Not Engage In Conversations Regarding Health

Issues

Page 34: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Personal/Annual Leave Approval

• Annual Leave Must Be Approved In Advance By the Supervisor (Supervisor can waive this)

• Personal Leave Requires Approval By Supervisor If Requested Less Than Five Days in Advance

• Personal Leave Cannot Be Denied Or Require a Reason if Requested More Than Five Days In Advance, And If A Sub Is Available

Page 35: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Personal/Annual Leave Approval

• Personal Leave Shall Not Be Granted on the first day the teacher is required to report for the school year, on a required teacher workday, on days scheduled for State testing, or on the day before or after a holiday or scheduled vacation day, unless the request is approved by the principal.

• If Properly Requested And Approved, Such Leave Should Not Be Noted As A Performance Concern— “Just Say No”

Page 36: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Job Abandonment

• If an employee is absent for seven (7) consecutive days without notification to the supervisor, the employee shall be deemed to have abandoned his/her job and shall immediately be subject to dismissal.

Page 37: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Who To Contact For Assistance

• Dr. J. Bryan Martin– Senior Director for

Employee Relations– 919.854.1685– [email protected]

• Jeff Koweek– Director for Employee

Entitlements– 919.854.1755– [email protected]

Page 38: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

NC Teacher Walkout

http://ncteacherwalkout.weebly.com/Planned for Monday, November 4

Page 39: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Encourage Staff To

• Attend Work As Expected• Act In A Professional Manner, Consistent With

the Code of Ethics• Express Their Beliefs In A Way That Minimizes

Impact On Student Learning

Page 40: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Reminders For Staff

• Only Track 3 Teachers Are Not Expected To Report To Work on November 4

• 10-month Teachers are Not Permitted To Use Annual Leave On Days Students Are In Attendance

• 11/12 Month Teachers Can Use Annual Leave On Days Students Are In Attendance Only With Prior Approval Of The Principal

Page 41: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Reminders For Staff• Personal Leave Has a $50/day Deduction

– Automatically granted if requested at least five days in advance, subject to availability of subs

• Sick Leave Can Be Used Only for Sick Leave Purposes Listed Earlier– Can require doctors’ notes if there is a reasonable

suspicion that a sick day is being used dishonestly

Page 42: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

AREA PRINCIPAL MEETINGSRecruitment and Retention Teresa Cunningham-Brown

Page 43: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

BTSP Team Highlights

• Oriented 195 new BT hires -- Improving Teacher Quality Session in August

• Offered 3 summer mentor trainings and implemented 2 ongoing classes of Hybrid Mentor Trainings

• Introduced BTSP Newsletter to feature BT, school, mentor and mentor coordinator highlights

Page 44: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

BTSP Upcoming• 2nd Improving Teacher Quality session planned for October 30th –

4:30 p.m. to 7:30 p.m. @ Crossroads II

• BTSP Intranet site – October 2013

• SPED Online Chat Dates – October 10th & 24th

• Google Doc Monthly Checklist – October 3rd & November 3rd

• First Quarter Paperwork Due – November 8

Page 45: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

TEACH-UP

• Overall program impact within WCPSS:Total teachers of record: 63

SPED – 41Elementary Education – 19

Language Arts – 1Science – 1 Spanish – 1

• TTT TEACH-UP Grant Program ended effectively September 30, 2013

• Successful initiative to transition paraprofessionals into teaching within high needs schools

Page 46: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Recruitment• Spring 2013 leads have been

exhausted• Limited Fall recruitment to attract

top December 2013 graduates to WCPSS

• Online resume posting sites• LinkedIn• Oracle applicant reports• Student Teacher referrals,

information sessions, and screening interviews

• NCSU Career Center interviews• NC Teaching Fellows information

sessions and interviews

Page 47: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Early Contracts 2013-2014 Early Contract PlanEarly Contracts were written by a Recruitment team administrator at the principal’s requestEarly Contracts were intended to:

- Minimize the number of exemplary recruits we lose to other districts as a result of the district’s hiring freeze

- Retain highly effective teachers who are on terminating contracts, despite the hiring freeze- Recruit and hire outstanding male and minority teachers, despite the hiring freeze

Early Contracts were primarily used to support the district’s lowest performing schools at each level, the 4 Renaissance Schools, Walnut Creek Elementary , the district’s special initiatives schools, new magnet programs, and one new school40 “At Large” Early Contracts were approved for the critical needs teaching areas

Spring 2011 Spring 2012 Spring 2013Early Contracts available 96 133 110Early Contracts used 60 (62%) 53 (40%) 53 (49%)“At Large” Early Contracts available 40“At Large” Early Contracts used 34 (85%)

Page 48: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Student Teaching• Principals can request email accounts for their full-time student

teachers by contacting the helpdesk- Student Teacher’s Name: ex. John Doe- Start Date: ex. 01-07-13- End Date: ex. 06-30-13- Request must come from principal

• Full-time student teachers may contact Ed Stansberry in HR to schedule appointments for ID Badges

• Pre-service student observers are not eligible for WCPSS email accounts or ID badges

Page 49: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Student Teaching• Student Teaching Focus Group Meetings

– Development of cooperating teacher selection rubric for principals

– Creation of administrative student teaching contact by school

• RR will contact cooperating teachers to request student teacher referrals– Student Teacher Information Sessions– Screening interviews

Page 50: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Student Teaching

Page 51: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Student Teaching

Page 52: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Student Teaching

Page 53: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Student TeachingHire Data – Spring 2013

Page 54: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Student TeachingHire Data – Spring 2013

Page 55: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

WCPSS Future STARS

The mission of the WCPSS Future STARS (Strengthening Talent And Realizing Success) Program is to recruit, train, and retain a diverse cohort of education students to become highly effective teachers in our district. The Future STARS Program will provide participants with the tools they need to be successful WCPSS teachers. Participants will receive training on key WCPSS instructional initiatives and how to effectively navigate the WCPSS job search process. College seniors can sign-up for the program through our partner colleges, universities, organizations, and community affiliations

Page 56: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

WCPSS Future STARS

WCPSS Future STARS 2014 - Program Calendar **Marketing Strategy Timeframe: 09/23/13 – 01/17/14

Marketing materials completed by 08/30/13Market to participating schools by:

– School recommendations– School/Classroom presentations – Marketing materials disseminated on recruiting visits to local universities– Presentations at various civic organizational meetings – Social Media outreach

**Registration timeframe: 09/23/13 – 01/17/14This year, along with the recommended candidates we will be soliciting registrants from various institutions via Google Registration.

Registration review period of candidates 1/17/14 – 2/17/14Maximum of 32 candidates

Page 57: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

WCPSS Future STARS

• February 26, 2014 - Future STARS Launch Date & Welcome Session: Goals, Expectations & Desired Outcomes of Future STARS

• Note: ** Each weekly session will last approximately 2-2.5 hours.• MARCH PROFESSIONAL LEARNING• 3/05/14 – Common Core Standards• 3/12/14 – Teaching Diverse Learners• 3/19/14 – Manage “YOUR” Classroom • 3/26/14 – Differentiated Instruction• PRAXIS “BOOT CAMP”

• APRIL CAREER READINESS • 4/02/14 – Your Career: Transition from Student to Professional• PRAXIS EXAM• 4/09/14 – Financial Strategies• 4/16/14 – GREAT Résumé =?? & the Art of the Interview• 4/23/14 – Maneuvering at the Job Fair & Networking Strategies• 4/30/14 – Reception, Panel Discussion & Ceremony w/Principals, HR & AP’s • ??/??/?? – 2014 Teacher Employment Networking Event

Page 58: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Job Classification Personnel

Direct/Indirect Service to Students

1413

Central Office , Principals, APs, Teachers 955

Bus Drivers , Transportation 111

Child Nutrition Services , Custodians, other Support Staff

116

Teacher Assistants 178

School Counselors, Speech Pathologist, Social Workers, Psychologist, Occupational Therapist

53

Orientation June 01-August 30 (2013-2014)

Page 59: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Orientation June 01-August 30 (2013-2014)

June July August Totals

2010 88 269 579 936

2011 73 242 725 1040

2012 129 307 932 1368

2013 124 281 1008 1413

100

300

500

700

900

1100

1300

1500

Page 60: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Intranet and HR NewsletterIntranet Focus:Adding content andupdating the “EvaluationForms and Guidelines”Intranet page in rolling outthe NCEES/TNL Evaluationtool; updating directories,Employee Discounts andannouncing importantevents, dates & deadlines.

HR Newsletterhas now moved to a monthly email version

Page 61: AREA PRINCIPAL MEETINGS Fall 2013 Doug Thilman Assistant Superintendent Human Resources

Who to Contact

Name and Title Primary Responsibilities

Contact Information

Teresa Cunningham-Brown,Senior Director

Title II InitiativesNC Educator Evaluation SystemDiversity Outreach ProgramsTransfer Fair, Job Fairs and Marketing

(919) [email protected]

Shelia BennettSenior Administrator

Beginning Teacher Support ProgramDSSF Mentor ProgramDiane Kent-Parker First Year Teacher of the Year AwardsITQ Coaches

(919) [email protected]

Jason Kennedy,Senior Administrator

Recruitment Diversity RecruitmentVIF Recruitment

(919) [email protected]

Sherri Morris,Senior Administrator

Recruitment Student Teachers

919) [email protected]

Maurice BoswellContractor

Pre-Employment OrientationPraxis ReimbursementTuition Assistance ProgramHR Newsletter

(919) [email protected]