area manager or general manager

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  • 8/6/2019 Area Manager or General Manager

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    Renee Sorenson5286 W Rialto AveFresno, CA 93722Cell (559) 313-4562Home (559) 840-3933Email [email protected]

    Seasoned District Manager strong in training, P&L analysis, and restaurant operations.

    Professional SkillsIn depth knowledge of the CA food and Labor code. Proficient in use of all Microsoft office applications. Experience using several different inventory systems such as Menu-link, Fisher, and Aloha. Excellent written and oral communication skills used to facilitate workshops and presentations in finance, food safety,leadership, certified trainer classes, food cost control and inventory systems.

    Experience

    Business OwnerSeptember 2008- present ACTelecommunications

    Direct Sales of Wireless, Satellite TV, and digital phone service. Operation of

    business,Training new representatives and Guest Service.

    Director of OperationsSeptember 2007-August 2008 Sbarro Italian Eatery

    Leadership of eight units in the Central Valley; Sacramento to Ventura County.Development of management teams. Goal setting for sales and profit. Focus on fresh food made to recipes and guest service. Implementation of worker and food safety programs.

    Area ManagerJuly 1987-September 2007 Denny's Restaurants

    Leadership of nine units in the Fresno and Kingsburg area. Annual Sales volumeexceeding $20 million.

    Awards for "top performing" Area Manager for eight quarters, lowest food cost, best labor to standard, lowest guest complaints, highest scores in food safety and sanitation, zero employee accidents, zero health department critical violations, highest increase in sales and profit over previous year.Extensive HAACP and food safety training for managers resulting in achieving highest food safety and sanitation scores in the region and receiving zero criticalviolations on health inspections in every store. Excellent cost controls, Salesbuilding, Team building and motivation. Mentor to other Area Managers in areasof food cost, inventory and theft prevention.

    Supported region through development and facilitation of workshops in Food

    Safety, Food management, Diversity, Leadership, Certified Trainer classes, and finance.

    Area Training ManagerNew Hire training for managers. New menu roll out training to Region. Follow upand performance appraisals for new management. Assisted Area Managers outside of my area to train for new openings.

    General ManagerTotal operations of one Denny's unit. Annual sales of $2 million. Number one uni

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    t in the Fresno area. Awards received for superseding Sales and profit to plan,Lowest turnover of associates, lowest food cost, zero guest complaints, and zeroemployee accidents.

    Restaurant Manager/ NRO ManagerResponsible for 20 employees each shift. Labor and food cost controls. Coachingand teaching unit level employees in great guest service. Ensuring a great experience for guests.Opening of new stores through out region. Trained 60 employees in host and server positions.

    Education 1996 California State University, Fresno Bachelor of ArtsCertifications ServSafe Certified

    ReferencesJoseph Sadek (951) 662-7369Karrie Donabed (559) 303-2632Michael Grant (209) 614-4824