A R E

UXPERIENCED?

ROBIN SMAIL RENEGADE ELEMENT

LAKE PLACID, NY SUNYCUAD ADIRONDACK SUMMIT 5 JUNE 2014

• O U T S P O K E N

• U S E R E X P E R I E N C E

• T E C H N O LO G I S T

• G E N E R A L I S T

• B R O W N C O AT

YO U A R E

NOT YOUR USER.

W H AT I S

UX?

W H AT I S

UX?

W H AT I S

USER EXPERIENCE?

I T ’ S A B O U T H AV I N G

EMPATHY

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MADE THEM FEEL. !

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— MAYA ANGELOU

PEOPLE WILL FORGET WHAT YOU SAID, AND WHAT YOU DID, BUT THEY WILL NEVER FORGET THE WAY YOU

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POSITIVE RELATIONSHIP

BETWEEN HUMANS AND TECHNOLOGY.

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!

— MITCH STEIN

WE HAVE RELATIONSHIPS WITH OUR TECHNOLOGY. USER EXPERIENCE IS MORE THAN JUST AESTHETICS. IT PROMOTES A

E X P L A I N I T OLD SKOOL

!

C O N T E X T I S K E Y

!

— STEVE FISHER

E X P L A I N I T HIT THE ROAD

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S E E I T F O R YO U R S E L F

S H O W A N D T E L L ? N O. SHOW AND ASK.

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CREATE YOUR SUCCESSU S E R I N T E R V I E W S

P E R S O N A S

U S E R S TO R I E S

W I R E F R A M E S

M O C KU P S

L A U N C H A N I T E R AT I O N

!

!

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— MAILCHIMP

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— MAILCHIMP

E V E N W H E N I T ’ S D O N E IT’S NOT DONE.

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O K AY. NOW WHAT?

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5 THINGS TO DOC O M M U N I C AT E W I T H O U T U S I N G A M O U S E

H I T T H E R O A D

S H O W E A R LY A N D O F T E N

M A K E I T A H A B I T

S H O W T H E O N LY C O N S TA N T I S C H A N G E!

!

!

— PATRICK NEEMAN

IMPORTANT TRAITSE M PAT H Y

D I V E R S E E X P E R I E N C E S , I N T E R E S T S

A B I L I T Y TO D E A L W I T H U N C E R TA I N T Y

P R O F O U N D L A Z I N E S S

B A L A N C E O F C O N F I D E N C E A N D O P E N-M I N D E D N E S S

FAILUREI S N ’ T A N O P T I O N. I T ’ S A R E Q U I R E M E N T.

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PART OF A TRIBE,

TO CONTRIBUTE TO — AND TAKE FROM — A GROUP OF LIKE MINDED PEOPLE.

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— SETH GODIN

ONE OF THE MOST POWERFUL OF OUR SURVIVAL MECHANISMS IS OUR NEED TO BE

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