ards webcast 2014
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ARDS Webcast 2014.pdfTRANSCRIPT
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The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Safe Harbor Statement
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Oracle E-Business Suite ChRM – AR Deductions Settlement
Archana Vadya Director, EBS Product Management Vijay Hotanahalli Group Manager, EBS Product Management
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Program Agenda
Current Challenges
Overview of Oracle AR Deduction Settlement
End to End Flow
Roadmap
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Accounts Receivables Deductions Settlement – Manages complete settlement lifecycle for financial programs and AR disputes
Channel Rebates and Point of Sale Management – Manages complex pricing agreements and revenue management for direct
selling programs – Imports, validates and cleanses channel POS data to track 3rd party
inventories and validate complex pricing agreements based on indirect sales data
Supplier Ship and Debit (New in 12.1) – Automates special price requests for wholesale distribution and streamlines
ship and debit claim process Price Protection (New in 12.1)
– Orchestrates price protection processes when supplier changes price of product
Release 12.1 – Channel Revenue Management
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Accounts Receivable Deductions & Settlement
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World is Changing…… Deductions can be difficult to research and settle
Communication
BackOffice Integration
• $10 Billion annually in the US alone • Growing 20% per year • ~14% are found to be invalid • ~5% per year are written off
• Dispute investigations are manual and labor intensive • Many Financial systems lack visibility into claims and dispute resolution status • Customer compliance mandates around claims processing on the rise
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Quick Win – Manual Cash Application
CHALLENGE CASH APPLICATION • Laborious Process • Prone to Errors • Time Consuming
QUICK WIN AUTO LOCKBOX
• Automatic Receipt & Deduction Creation
• Match 90% or more remittances
• Huge time and resource saving opportunity
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Quick Win – Open Balance Netting
CHALLENGE
QUICK WIN CUSTOMER OPEN
TRANSACTIONS • Large open credit & debit
transactions on customer account
• Lack of visibility
MASS SETTLEMENT • Systematic netting process • Effective customer
transactions enquiry • Offset open debits with
open credits
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Quick Win – Dispensable Research
CHALLENGE
QUICK WIN
RULE BASED SETTLEMENT • Automatic matching of
deductions to credits • Automatic matching of
deductions with open accruals
DILIGENT RESEARCH • Avoidable Research • Too many manual tasks
followed by research • Time consuming
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Overview
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Highly Automated Processes
• Manages complete settlement lifecycle for financial
programs and AR disputes • Increased visibility to outstanding liabilities and claims • Integrated Claims Management minimizes claim
investigation and processing costs, reduces DSO for disputes
• Eliminate invalid claims, reduce costs and invalid payments
• Automate end to end deductions and claims processing
AR Deduction Settlement
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AR Deductions Settlement
Collections
*AR Deduction Settlement
Accounts Receivables
Claims
Settlement
Claim Information Chargeback
Monitor and Collect
Capture Deductions
Settle Deductions
Functionality
• Dispute/deduction handling • Rebates Settlement • Promotional Payments View • Complete AR processing • Lockbox integration • Subsequent Receipt
Application • Auto-write offs • Mass Settlements • Claims Aging
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AR Deductions Settlement
• Detection of write-off threshold abuse
• Identification of Double Dipping/Payments
• Identification of process problems
• Calculation of total cost-to-serve
• Claims Aging View
• Promotional Balance Tracking
Enable Claims Analysis
Product Quality Problems
Other/Unknown Reasons
Post Audit Activities
Various Penalty Charges
Shipping & Dist Discrepancies
Trade Promotions
Pricing Errors
Packaging Issues
Claims Repository
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Demonstration
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Business Flow
Create Claim/DED
Assign Owner
Research Approve & Settle
• Minimize the cost and time required to clear claims & deductions • Identify and collect invalid claims • Proactively prevent deductions • Efficiently process promotional payments
Adjust Financials
AR Deductions & Settlement
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Deduction Creation in AR
Automatic claim creation in Accounts Receivables
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Summary View for Deductions/Claims
Claims assigned to user along with other critical data like claim type, reason, status, amount.
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Claim Detail View
Automatic Owner Assignment
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Subsequent Receipt Application
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Claim History
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Associate Earnings to Deductions
Associate Earnings screen lists all unpaid accruals for the customer
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Settlement Flow
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Closed Out Claim
Claims in closed status automatically update your ERP systems
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AR Credit Memo Details
Settlement document details are populated back into AR Deduction Settlement for easy and seamless tracking
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Mass Settlement
Mass settlement enables netting of open AR transactions
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Promotional Payments
Track Customer Balances
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Extensions for Oracle Endeca
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Open Claims
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Results Table & Claim Details
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Drill Down to Claim Details
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Claims Mass Update- Demo
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Claims Mass Update- Demo
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Closed Claims
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What’s New in 12.2.3
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Offers Improves product ease of use Consolidate Off Invoice & Accruals
in 1 Offer Leverages Oracle Applications
Framework
Claims & Deductions Current year earnings defaults Single click to resolution Minimize DSO of disputes
Channel Revenue Management Simplified User Interface for Key Business Flows
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Future Roadmap
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Oracle Applications Planning Oracle E-Business Suite ChRM Current Release and Roadmap
AR Deductions Settlement • New Rule Based Settlement • Full Multi Currency FX GL Calculations • SLA Uptake
Channel Rebates & POS Management
• New Flexible & robust accounting rules
Oracle Supplier Ship & Debit • New Flexible & robust accounting rules • Adjustment support for SSD • Costing support for accruals
Oracle Price Protection
• Enhanced adjustment & approvals
Streamlined flows built with OA Framework • Claims • Offers
AR Deductions Settlement
• Endeca Claims Reports
Channel Rebates & POS Management • Performance enhancements for Net
Accruals & Chargebacks • Ability to calculate accruals for POS in
draft mode
Oracle Supplier Ship & Debit • Partial Batch Reprocessing • Backdated Support for direct & indirect
Oracle Price Protection
• Inclusion of internal transfers
AME Integration for all ChRM products AR Deductions Settlement
• Settlement Screens in OA • Ongoing Endeca Integrations • Mass Update Capabilities • Misc. Customer Enhancements
Channel Rebates & POS Management
• Completion of Offers in OA • Cascading Offers • Volume Offer ERs to backdating flows • Ongoing Endeca Integrations • Flow through offers • Sellers Workbench with OM
Oracle Supplier Ship & Debit
• Vertical Industry Support
Oracle Price Protection • Sell side support
Release 12.1.3 August 2010
What’s Next 0-12 month planning cycle
Future Directions Post 12 month planning cycle
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What Customer Are Saying…. BENEFITS: Reduced Dollar amount of open claims by 74% in a one year period
Reduced Weighted Average Days Open from 135 days to less than 60 days
Able to reallocate 8 resources from claims administration to more value added cash collections
“ The benefits of this particular improvement are many. We see increased productivity, a substantial reduction in cycle time, elimination of manual processes, and real-time measurement, all achieved through sustainable automation and standardization of a process”
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