architects of global business | research strategy community five disruptions shaking the foundation...

Architects of Global Business | Research Strategy Community

Five Disruptions Shaking the Foundation of the Modern Enterprise

Phil FershtChief Executive OfficerHfS Research

Vinnie MirchandaniPresidentDeal Architect, Inc.

Ned MaySenior Vice PresidentHfS Research

© 2013 HfS Research Ltd. Proprietary │

International Diplomacy in the 1990s

Confusing times for diplomats– Decline of Moscow and Tokyo– Fragmented Eastern Europe– Emergence of EU and China

Clients and Sourcing Advisors similarly confused by today’s changing IT world

Risk of “Cold War thinking” for changed times


From systems of Record to systems of Advantage

From Back to Front Office

– Revenue (product/customer) centric tech now

dominates CEO focus

Tech Advantage is fleeting

– Often lost over a few months, not years

Irrespective of industry, every entity is now a

technology company


Explosion in Technology Categories

Social Mobile

Analytics Cloud

Well, keep going….

Complex Event Processing Next-Gen Shop Floor Mass Customization Wearable Computing

Keep Going….


Shifting Business Models

Everything as a service

McKinsey Solutions

Sharing economy

Freemium pricing

Whole range of non-linear, headcount independent models


Changing Talent Landscape

More In-sourcing

Many more services boutiques

Digital agencies, analytics specialists, cloud services

Vendors from left field GE and Foxconn are two of the largest outsourcers now in $$ and headcount.


Evolving Location Risks and Perceptions

Secondary Cities in India

Data Privacy Risks in US

Crowdsourcing from everywhere


Thank you!

For more information:

Vinnie Mirchandani, PresidentDeal Architect, [email protected]

Phil Fersht, CEOHfS [email protected]

Ned May, SVPHfS [email protected]

mailto:[email protected]



architects of global business | research strategy community five disruptions shaking the foundation...

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