apwa core competencies
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APWA CORE COMPETENCIES. Where did they come from. Leadership & Management Committee Survey Analysis Reporter Articles. Possesses Integrity Is Accountable Is Decisive Is Public Service Oriented Empowers Others Is Deliberate Is a Communicator. Shows Respect for Others - PowerPoint PPT PresentationTRANSCRIPT
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APWA CORE COMPETENCIES
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Where did they come from
• Leadership & Management Committee
• Survey• Analysis• Reporter Articles
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APWA CORE COMPETENCIES
• Possesses Integrity• Is Accountable• Is Decisive• Is Public Service
Oriented • Empowers Others• Is Deliberate• Is a Communicator
• Shows Respect for Others
• Is Technically Knowledgeable
• Manages Resources • Is Resilient• Delegates• Maintains Balance
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Possesses Integrity
• Committed• True to yourself• Conscience• Different values = Disagreement• Both sides can maintain integrity• Leader asks organization to do as they do• Spin & integrity are not compatible concepts• Foundation of the other 12 competencies
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Is Accountable
• Doing what we’re hired to do• Make & keep promises• Practice persistence & patience• Don’t expect others to do what you
won’t• Behavior in sync with values• Don’t focus on “what’s in it for me?”
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Is Decisive
• Find a mentor for advice• Start small• Cost of evaluation vs. cost of risk• Be willing to admit when you’re wrong
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Is Public Service Oriented
• Why do we do this?– Variety– Challenges– Decision Making– Project/program development– Interaction– Ability to make a difference
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Empowers Others
• Create environment of support & open communication
• Trust- Give permission to fail– encourages risk taking, creativity,
initiative• Be clear on limits of authority• Principles of an empowered
organization
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Empowers Others
Principles of an empowered organization
– Leadership belongs to all employees– Tools, training & authority made available– Information is power & therefore shared– Culture of support– A continuous process
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Is Deliberate
• Careful, thorough & aware of risks• A Public Works Professional will:
– Listen to the problem– Quickly absorb the data– Calmly make a decision
• Analyze Risk Seek Input Act quickly• Decisions fit mission, vision, values
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Is a Communicator
• Basic elements: Source, Message, Channel & Audience
• Source: Prepare with right facts, verbiage and material
• Message: Clarity, Simplicity, Details• Channel: Brainstorm questions in
advance• Audience: Define the target audience
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Shows Respect for Others
• Give respect to earn respect• Make it a habit• No one respects a bully• Demonstrate respect through common
courtesy:– Undivided attention– Be on time
• Remember you are being watched
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Is Technically Knowledgeable
• The way things work = building, operating and maintaining
• Also need: finance, personnel, administration, politics and more
• APWA offers wide array of educational opportunities
• Need to maintain an attitude of constant learning
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Manages Resources
• How do you begin?– Mission Statement– Vision Statement– Values of the organization– Goals– Strategies– Accountability (performance indicators)
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Manages Resources
• Methods– Sharing of resources– Utilizing your employees– Reviewing your methods– Developing a strategic plan– Performance indicators
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Is Resilient
• Basis for public service is loving what we do.
• Some coping mechanisms– Humor– Seeing the “big picture”– Remember the contribution you’re
making– Encourage your peers
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Delegates
• You can’t do it all yourself• Connection to other core
competencies– Communication
– Accountability
– Managing resources
– Maintain balance
• Delegation is an indication of trust
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Maintains Balance
• Maintain Perspective• You can’t do everything at once• If you are out of action, you cannot
get the job done.• Maintain effectiveness through
personal renewal.
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Where can you get more information?
• Leadership & Management Committee
• Baker’s Dozen Articles• APWA Staff• Take the test
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