appointment desk
If you can't read please download the document
DESCRIPTION
Wouldn\'t it be great to show up to your business/practice and find 2 or 3 additional appointments booked without any effort. Appointment Desk lets your clients book appointments 24/7 by phone or web. Schedules fully configurable by you. Contact Phil Shames: [email protected] for more info.TRANSCRIPT
- 1. www.ITFrontDesk.com
Ontario Representative:
Phil Shames
905-570-6960
[email protected]
AppointmentDeskTMAutomated Phone and online scheduler
2. Overview
3. Benefits
1
Fully automated self-serve scheduling
2
24/7 appt scheduling via Online & Phone
3
Free your staff to take other responsibilities
4
Greater customer satisfaction and referrals
5
Instant return of investment (ROI)
4. How does it work?
Staff via Computer
Customer via Phone
Customer via Online
Physician via PDA
5. How are appt calls handled?
ITFrontDesk provides you with either phone number with your local
area code
or toll-free number
6. How does Self-serve Scheduling Work?
7. Admin Portal Features
Appt Management
Working Hours
Reports
Customer Management
24/7 Web based access & Encrypted secure site
- View detailed reports
8. Report of confirmed, canceled, no show status 9. Call report details with itemized minutes per call 10. Configure holidays and closed days 11. Edit weekly hours 12. Edit any specific date 13. Block any open time slots 14. Buffer times 15. Import / Export customer info 16. Edit customer info 17. Search customers 18. Custom fields for customer info 19. User privilege and access 20. Color coded calendar 21. Search appointments 22. Services with multiple block time 23. Reserved time slots