appmetrics and scom working together to maximize the availability of your applications

AppMetricsAppMetrics and and

SCOMSCOMWorking Together to Maximize Working Together to Maximize

the availability of Yourthe availability of Your

applicationsapplications

April 2010 2Working Together: SCOM and AppMetrics

Operations ManagerOperations Manageris a Management is a Management

FrameworkFramework Its key strength is gathering a Its key strength is gathering a broad arraybroad array of events and of events and

metricsmetrics (a distributed event manager) from:(a distributed event manager) from: Operating Systems

Windows 2003 To 2008 Server.

Network Protocols DHCP, DNS, RAS, WINS

Microsoft Technologies Active Directory, IIS, Terminal Services, MSCS, MSMQ

SCOM can also manage MS SCOM can also manage MS packaged applicationspackaged applications such as:such as: Microsoft Exchange Server Microsoft SQL Server


But What About Your But What About Your Custom Business Custom Business

Applications?Applications? If you need to know what’s going in the operating environment around If you need to know what’s going in the operating environment around

your custom application, then you use SCOMyour custom application, then you use SCOM But you will also need to know whether your custom application is But you will also need to know whether your custom application is

successfully operating and transacting business, as intended. This is when successfully operating and transacting business, as intended. This is when you are going to need AppMetrics, with SCOM.you are going to need AppMetrics, with SCOM.

““Microsoft is relying on other vendors to provide the ‘expert knowledge’ for Microsoft is relying on other vendors to provide the ‘expert knowledge’ for more complex application management issues”, consultant.more complex application management issues”, consultant.

Which is why, when it comes to managing custom developed business Which is why, when it comes to managing custom developed business applications, Xtremesoft’s AppMetrics and SCOM, is the solution.applications, Xtremesoft’s AppMetrics and SCOM, is the solution.

““AppMetrics is a great complement to SCOM”, consultant.AppMetrics is a great complement to SCOM”, consultant.


Xtremesoft’s AppMetrics Xtremesoft’s AppMetrics is a Focused Solutionis a Focused Solution

AppMetrics is geared toward managing applications based on:AppMetrics is geared toward managing applications based on: COM+ .NET Serviced Components

AppMetrics collects detailed, application specific events and AppMetrics collects detailed, application specific events and metrics from your custom business applicationsmetrics from your custom business applications Collates them from the perspective of your application Gives you a business view Enables you to maximize your custom application’s effectiveness and

availability

AppMetrics then feeds these alerts to SCOMAppMetrics then feeds these alerts to SCOM


Technologies

Packaged Apps

System

AppMetrics focuses on …

Windows 2003 Active Directory MSMQ IIS MSDTC DHCP

CPU Memory Disk Network File System Print

Exchange SQLServer

OM does Events & Metrics for Operating Systems

OM does Events & Metrics for Technologies

OM does Events & Metrics for MS Packaged Applications

Custom Developed AppsCustom Developed AppsMONITORED BY AppMetrics

Your legacy Custom Application on

COM+

YourCustom Application

Using .netServicedComponents


ArchitectureArchitecture

Mid Tier

Analysis

Enterprise Mgmt

Event Log

AppMetrics Display

Email and Pager

Data Warehouse

Acquisition Action

AppMetrics Manager and Agent

W2K8

Win2.3K

COM+

SQL Server

Analysis

Database

WebServer

n –t

ier

App

lica

tion

W2K


Operational ManagementOperational Management

MicrosoftMicrosoftServersServers

StorageStorageMgmtMgmt

SecuritySecurityManagementManagement

HostingHostingMgmtMgmt

NetworkNetworkMgmtMgmt

ChangeChangeMgmtMgmt

Base serverBase servermanagementmanagementprovided byprovided byMicrosoftMicrosoft

Value added andValue added andother ‘expert’ other ‘expert’ managementmanagementprovided by ISVsprovided by ISVs(like Xtremesoft)(like Xtremesoft)


Real-time Application Real-time Application Problem DetectionProblem Detection

Xtremesoft AppMetrics® monitors your application in real-time, and compares it to your established Benchmarks:

COM+ Application Resources

Transaction Metrics

Component Metrics


Application Resource Application Resource BenchmarksBenchmarks


Transaction BenchmarksTransaction Benchmarks


Component BenchmarksComponent Benchmarks

SCOM Production SCOM Production MonitorsMonitors


SCOM Health ExplorerSCOM Health Explorer


SCOM Alert ViewSCOM Alert View


Percent CPU Exceeded Percent CPU Exceeded AlertAlert


Hung Component AlertHung Component Alert


Application Crash AlertApplication Crash Alert


Page Fault AlertPage Fault Alert


Transaction Duration Transaction Duration ExceededExceeded



Typical other problems that Typical other problems that AppMetrics will solveAppMetrics will solve

Where should I invest development/engineering resources?

Which component and method is slowing down the business process?

Where are the leaks?

Which component is hanging?

Where did performance change?

Methods Summary Methods Summary ReportReport


Solution: AppMetrics Methods Summary Report

• Method Duration Graph

• Method Duration Distribution Graph

Methods Drill Down Methods Drill Down ReportReport


Solution: AppMetrics Methods Summary Report

• COM+ Activity• Method Name• Start and End Times • Duration• 1/10 millisecond accuracy


What Exactly Does This What Exactly Does This Mean?Mean?

SCOM is the general practitionerSCOM is the general practitioner Information that can tell you that an application server is sick

(or dead) AppMetrics is the specialistAppMetrics is the specialist

It can diagnose and pinpoint why something is happening with the application and do so proactively

An application’s CPU or memory use is exceeding a threshold: a designated transaction is taking too long: a particular component is aborting or failing: a components method hangs.


Business Value

$$$$$$

The Value Of The Value Of AppMetricsAppMetrics

System System Operating

System

OM tells you that disks are

spinning, CPU’s aren’t pegged,

network packets are flowing…

System System

Technology

OM tells you DHCP, DNS,

Active Directory, WINS, and

MSMQ, are up and running…

System System Packaged

Applications

Optional OM management packs let you know SQL

Server database records are

being successfully written and

Exchange Server e-mail

works…

System System Custom

Applications

AppMetrics tells you that the

business logic in your custom application is transacting

successfully… (or not!)


Xtremesoft’s Xtremesoft’s Relationship with Microsoft Relationship with Microsoft Xtremesoft has worked closely with Microsoft over the years to Xtremesoft has worked closely with Microsoft over the years to

build the most comprehensive solutions for this platformbuild the most comprehensive solutions for this platform Microsoft Platform Technology Development TeamsMicrosoft Platform Technology Development Teams

COM+ .NET Enterprise Services

Microsoft Product Development TeamsMicrosoft Product Development Teams Systems Center Operations Manager (SCOM)

Microsoft Support and Services TeamsMicrosoft Support and Services Teams Prescriptive Architecture Guidance (PAG) Group Premier Support Services Middleware Integration Team Microsoft Consulting Services and the Microsoft Technology Centers

Microsoft IT Operations TeamsMicrosoft IT Operations Teams Microsoft ITG ACE Team


In SummaryIn Summary SCOM alone is used when you want to manage the:SCOM alone is used when you want to manage the:

Base operating system Infrastructure technologies Packaged applications

AppMetrics manages:AppMetrics manages: Your custom developed, critical business applications Providing finer granularity on key MS transactional technology and

propagating the alerts to SCOM

Now to the demo …. Now to the demo ….

appmetrics and scom working together to maximize the availability of your applications

Documents

events metrics

application specific

business view

operating systemsom

operating systemswindows

operating environment

broad array of events

andother expert