applying psychology to your social strategy

20
APPLYING PSYCHOLOGY TO YOUR SOCIAL STRATEGY Tristan Moakes, Head of Digital and Creative, Work Group

Upload: tristan-moakes

Post on 06-Sep-2014

171 views

Category:

Business


2 download

Tags:

DESCRIPTION

A presentation for Breakfast News in June 2013

TRANSCRIPT

Page 1: Applying psychology to your social strategy

APPLYING PSYCHOLOGY TO YOUR SOCIAL STRATEGY

Tristan Moakes, Head of Digital and Creative, Work Group

Page 2: Applying psychology to your social strategy

What are you doing now?

1. Response handling2. Job/event bulletin board3. Talent sourcing4. Content marketing5. Relationship building6. Reputation monitoring

Page 3: Applying psychology to your social strategy

You want them to think that you are a great employer

Page 4: Applying psychology to your social strategy

What do you want them to do?

• ‘Like’ your page / follow your Twitter feed• Comment on your updates• Share or ‘like’ your updates• Post questions on your wall• Connect with you on LinkedIn• Enter a competition

Page 5: Applying psychology to your social strategy

Why should they care?

Page 6: Applying psychology to your social strategy

People respond to incentives

Page 7: Applying psychology to your social strategy
Page 8: Applying psychology to your social strategy

A tale of two students

Page 9: Applying psychology to your social strategy

About the application process Updates from your current

grads Dates you’re on campus Training opportunities Company updates Answering her questions

Gemma

Page 10: Applying psychology to your social strategy

But what about Dan?

Page 11: Applying psychology to your social strategy
Page 12: Applying psychology to your social strategy
Page 13: Applying psychology to your social strategy

Educate Entertain

Inspire

Page 14: Applying psychology to your social strategy

Educate

Page 15: Applying psychology to your social strategy

Inspiring

Page 16: Applying psychology to your social strategy
Page 17: Applying psychology to your social strategy
Page 18: Applying psychology to your social strategy
Page 19: Applying psychology to your social strategy

Final thoughts

• Know your audience• Be interesting, inspiring, useful or entertaining• Use your current employees• Balance the rational with the emotional• Ask the question “Why should they care?”

Page 20: Applying psychology to your social strategy

Get in touch

Tristan [email protected]

www.workcomms.com@tmoakes