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Competitive pressures, changing regulatory compliance requirements, and demanding business partners and customers all necessitate the quick deployment of robust software applications that can enable the expansion of business channels, lower business costs, and ensure compliance. Testing these applications to ensure it meets performance, quality, scalability, and availability specifications can seem a formidable task both in terms of cost as well as effort. In order to help you address these challenges and meet your cost, quality, and time-to-market requirements, NIIT Technologies offers a dual shore insurance application testing approach that can significantly reduce or even eliminate your functional, performance, quality and reliability issues. Our Testing services have evolved from our rich experience of providing independent verification and validation services to Fortune 500 customers across various industry verticals in the USA, UK, Europe, and Asia Pacific. Our testing services for the insurance sector are structured to equip you with high quality robust software applications that ensure high performance and meet all regulatory compliance requirements through test accelerators, greater test coverage, and proven testing methodologies that enable seamless integration with your development lifecycle. The schematic representation below provides a broad overview of our scope of services. Service Offering Application testing services for predictable quality Increase test coverage Realize time and cost savings Automate testing processes and reduce time-to-market Comply with regulatory requirements like HIPAA Improve testing efficiencies Enjoy speedy delivery of reliable applications www.niit-tech.com Insurance

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Page 1: Application testing services Explore Insurance @ NIIT ... Testing-SS-INS-2.pdf · • JProbe • Rational Purify • Quantify • MS Cobol Workbench • NuMega testing suite Performance

Competitive pressures, changing regulatory compliance

requirements, and demanding business partners and

customers all necessitate the quick deployment of robust

software applications that can enable the expansion of

business channels, lower business costs, and ensure

compliance. Testing these applications to ensure it meets

performance, quality, scalability, and availability

specifications can seem a formidable task both in terms

of cost as well as effort.

In order to help you address these challenges and meet

your cost, quality, and time-to-market requirements, NIIT

Technologies offers a dual shore insurance application

testing approach that can significantly reduce or even

eliminate your functional, performance, quality and

reliability issues.

Our Testing services have evolved from our rich

experience of providing independent verification and

validation services to Fortune 500 customers across

various industry verticals in the USA, UK, Europe, and

Asia Pacific.

Our testing services for the insurance sector are structured to

equip you with high quality robust software applications that

ensure high performance and meet all regulatory compliance

requirements through test accelerators, greater test

coverage, and proven testing methodologies that enable

seamless integration with your development lifecycle. The

schematic representation below provides a broad overview of

our scope of services.

Service Offering

Application testing servicesfor predictable quality

Increase test coverage

Realize time and cost savings

Automate testing processes and reduce time-to-market

Comply with regulatory requirements like HIPAAImprove testing efficiencies

Enjoy speedy delivery of reliable applications

www.niit-tech.com

Insurance

• Reduce rejection index from 12 percent to 0.30 percent

• Increase test coverage to 99.5%

• Automate 100 percent of all the test cases

• Increase execution cycles of the test suite by three times with every production release

• Automated reporting and eliminate human error

Explore Insurance @ NIIT TechnologiesBuilt on robust product partnerships and a proven global

delivery model, NIIT Technologies’ services to the Insurance

industry integrates technology with a sound understanding of

the business processes inherent to this sector. We deliver

effective solutions that have lasting business impact. We also

provide our customers executable roadmaps to meet their

ever-increasing technology needs while always aiming for

improved efficiencies through the effective use of IT.

Our service portfolio includes:

• Application Development

• Application Maintenance and Support

• Legacy Migration and Modernisation

• Testing

• Data warehousing and Business Intelligence

• Business Process Outsourcing

Test Case Repository Our test cases repository and scenarios covering standard

requirements, which can help reduce test design efforts by

almost 30 percent.

Testing Centre of Competence (CoC) Our mature Testing CoC adds value to the customer

engagement by providing competency building expertise. It

also keeps us up-to-date with changing industry standards

and early technology adoption and harnesses the power of

our technology alliances.

Case Study

Regression Test Bed Automation for the Channel Management systems of a Global InsurerA Fortune 500 insurance company wanted to provide its

representatives / accounts / clients a single-sign-on

profile-based system where they could login and access

information related to commissions, clients, accounts,

transactions, and appointments. The system had to be robust

enough to manage 10,000 representatives, over 50,000 daily

transactions and 253 application screens.

NIIT Technologies created a regression test bed and

automated processes to support the client’s monthly releases.

We developed the test cases, defined a baseline for inputs,

and automated the same in order to minimize testing effort

(test case creation and execution) and reduce turnaround time

for regression testing. The engagement helped the client:

• Save effort involved in executing test cases by 84 percent

• Reduce turnaround time for regression testing of the application

• Save 68 percent costs through offshore execution of the project

A_2

1_12

0413

Europe SingaporeIndia Americas

Partner with NIIT Technologies to align your IT goals with your business objectives

Write to us at [email protected] www.niit-tech.com

NIIT Technologies Ltd.Corporate Heights (Tapasya)Plot No. 5, EFGH, Sector 126Noida-Greater Noida ExpresswayNoida – 201301, U.P., IndiaPh: + 91 120 7119100Fax: + 91 120 7119150

NIIT Technologies Inc.,1050 Crown Pointe Parkway5th Floor, Atlanta, GA 30338, USAPh: +1 770 551 9494Toll Free: +1 888 454 NIITFax: +1 770 551 9229

NIIT Technologies Limited2nd Floor, 47 Mark LaneLondon - EC3R 7QQ, U.K.Ph: +44 20 70020700Fax: +44 20 70020701

NIIT Technologies Pte. Limited31 Kaki Bukit Road 3#05-13 TechlinkSingapore 417818Ph: +65 68488300Fax: +65 68488322

A leading IT solutions organization | 21 locations and 16 countries | 8000 professionals | Level 5 of SEI-CMMi, ver1.2 ISO 27001 certified | Level 5 of People CMM Framework

Page 2: Application testing services Explore Insurance @ NIIT ... Testing-SS-INS-2.pdf · • JProbe • Rational Purify • Quantify • MS Cobol Workbench • NuMega testing suite Performance

the life cycle of the project. Our Knowledge Portal, “Matrix” helps

capture the existing knowledge base, enables the training of

project teams through structured learning plans, and enhances

collaboration with teams in the dual-shore model.

Competency Development Our training heritage from parent company NIIT Technologies

Ltd. uniquely positions us as a competency driven organisation

that has the distinctive capability to define, assess, train, and

reassess functional, technical and behavioural competencies

required by various role holders.

Certified Domain Specialist LOMA certified trained resources that ensure functionally

superior solutions and products.

Certified Testing Specialists CSTE, CSQA and ISTQB certified resources and testing tool

specialists that help in continuously improving test processes,

productivity and quality.

Test Tools and Test LabOur alliance with HP Mercury and our experience across a wide

range of testing tools enables us to set up state-of-the-art test

labs that meet specific customer requirements.

Insurance and Testing CertificationsLOMA Certification* - 100 [across various levels]

• QTP 8.2 – 16

• ISTQB – 17

• CSQA – 20

• PMP - 17

Value Proposition We have been enabling enterprises to successfully achieve

their software development goals including meeting stringent

time and budget constraints through our systematic software

quality assurance methodology, frameworks, accelerators,

and tools. We provide automation for regression testing and a

flexible and scalable resource pool to manage your testing

needs on either an enterprise basis (setting up a testing CoE/

shared services organisation) or as an independent part of

their your IT team. Key advantages we offer include:

Testing Processes and Templates The test processes, templates and metrics have been

designed based on industry best practices and CMMi Level 5

(version 1.2) and TMM standards. They can be customised

and implemented in any testing engagement.

Knowledge Management Our Knowledge Management capability adds value throughout

Business AreaDefinition

Acceptance TestCases

Install System Acceptance Test

End-to-Énd TestSystem Arch.

& DesignSystem Test

Cases Build Software System Test

DesignSpecifications

Functional + UnitTest Cases

Build System Function Test

Build Code Code Review/Unit Test

W-Model for Testing Model for Insurance Based Testing

Engagement Models

Insurance

Client Project

PROJECT TEAMS

Testing CoE

Domain CertifiedInsurance BusinessAnalysts

Quality Analysts

ProfessionalServices

On-SiteSupport Dual Shore Capacity Model

Fixed PricedManaged Services

Testing ApproachThe cost of fixing defects increases significantly as you progress further down the software development life cycle. In order to

address this issue, we have developed the W-model wherein testing is performed in parallel with the application development. Our

W-Model ensures that with every phase of the project, there is an associated verification and validation activity. The details of the

methodology are depicted below:

Manual Testing

• Building Application Specific

Tools

• Regression Testing and

Creation of Regression

Buckets

• Dual Shore Mode of

Operations

• Metrics Analysis

• Continuous Capability

Improvement

• Software Testing Framework: Encompasses testing best practices, processes, templates and tools to serve the application and product

testing needs of Insurance organisations.

Performance/Load/Stress

Testing

• Volume Testing

• Availability and Reliability

Testing

• Application Security Testing

• Compatibility Testing

• Localisation and Globalisation

Feasibility Study

• Identification of Automation

Candidates

• Automation Approach

Selection

• Test Script Creation Execution

• Test Script Maintenance

Set up dedicated Testing Centre of Excellence for providing multiple services to client business units:

• Best Practices,

Standards, Frameworks

and Reusable Repository

• Specialised Testing e.g.

Performance, Automation

• Test Assessment and

Technical Audits

• End to End Test Services

Functional Testing Regression Automation Testing CoENon Functional Testing

Testing Frameworks

• Insurance Testing Framework: Web-based solution that provides a structured approach to testing various business functions of the

Insurance industry.

• Astra Load Test

• MS WAS

• Load Runner

• Application Center Test (.NET

Framework)

• Open STA, Silk Performer

• Visual Studio Analyser

• Rational Test Studio

• QA Load

• HP/Mercury Winrunner

• Rational Robot

• Test Complete

• HP QTP

• Selenium

• CPP Unit

• JProbe

• Rational Purify

• Quantify

• MS Cobol Workbench

• NuMega testing suite

Performance Testing Unit TestingFunctional Testing

• Appscan • Talc2000

• QA Hyper Station

• QC

• Test Manager

• RTH

Security Testing Test ManagementLegacy Application Testing

Page 3: Application testing services Explore Insurance @ NIIT ... Testing-SS-INS-2.pdf · • JProbe • Rational Purify • Quantify • MS Cobol Workbench • NuMega testing suite Performance

the life cycle of the project. Our Knowledge Portal, “Matrix” helps

capture the existing knowledge base, enables the training of

project teams through structured learning plans, and enhances

collaboration with teams in the dual-shore model.

Competency Development Our training heritage from parent company NIIT Technologies

Ltd. uniquely positions us as a competency driven organisation

that has the distinctive capability to define, assess, train, and

reassess functional, technical and behavioural competencies

required by various role holders.

Certified Domain Specialist LOMA certified trained resources that ensure functionally

superior solutions and products.

Certified Testing Specialists CSTE, CSQA and ISTQB certified resources and testing tool

specialists that help in continuously improving test processes,

productivity and quality.

Test Tools and Test LabOur alliance with HP Mercury and our experience across a wide

range of testing tools enables us to set up state-of-the-art test

labs that meet specific customer requirements.

Insurance and Testing CertificationsLOMA Certification* - 100 [across various levels]

• QTP 8.2 – 16

• ISTQB – 17

• CSQA – 20

• PMP - 17

Value Proposition We have been enabling enterprises to successfully achieve

their software development goals including meeting stringent

time and budget constraints through our systematic software

quality assurance methodology, frameworks, accelerators,

and tools. We provide automation for regression testing and a

flexible and scalable resource pool to manage your testing

needs on either an enterprise basis (setting up a testing CoE/

shared services organisation) or as an independent part of

their your IT team. Key advantages we offer include:

Testing Processes and Templates The test processes, templates and metrics have been

designed based on industry best practices and CMMi Level 5

(version 1.2) and TMM standards. They can be customised

and implemented in any testing engagement.

Knowledge Management Our Knowledge Management capability adds value throughout

Business AreaDefinition

Acceptance TestCases

Install System Acceptance Test

End-to-Énd TestSystem Arch.

& DesignSystem Test

Cases Build Software System Test

DesignSpecifications

Functional + UnitTest Cases

Build System Function Test

Build Code Code Review/Unit Test

W-Model for Testing Model for Insurance Based Testing

Engagement Models

Insurance

Client Project

PROJECT TEAMS

Testing CoE

Domain CertifiedInsurance BusinessAnalysts

Quality Analysts

ProfessionalServices

On-SiteSupport Dual Shore Capacity Model

Fixed PricedManaged Services

Testing ApproachThe cost of fixing defects increases significantly as you progress further down the software development life cycle. In order to

address this issue, we have developed the W-model wherein testing is performed in parallel with the application development. Our

W-Model ensures that with every phase of the project, there is an associated verification and validation activity. The details of the

methodology are depicted below:

Manual Testing

• Building Application Specific

Tools

• Regression Testing and

Creation of Regression

Buckets

• Dual Shore Mode of

Operations

• Metrics Analysis

• Continuous Capability

Improvement

• Software Testing Framework: Encompasses testing best practices, processes, templates and tools to serve the application and product

testing needs of Insurance organisations.

Performance/Load/Stress

Testing

• Volume Testing

• Availability and Reliability

Testing

• Application Security Testing

• Compatibility Testing

• Localisation and Globalisation

Feasibility Study

• Identification of Automation

Candidates

• Automation Approach

Selection

• Test Script Creation Execution

• Test Script Maintenance

Set up dedicated Testing Centre of Excellence for providing multiple services to client business units:

• Best Practices,

Standards, Frameworks

and Reusable Repository

• Specialised Testing e.g.

Performance, Automation

• Test Assessment and

Technical Audits

• End to End Test Services

Functional Testing Regression Automation Testing CoENon Functional Testing

Testing Frameworks

• Insurance Testing Framework: Web-based solution that provides a structured approach to testing various business functions of the

Insurance industry.

• Astra Load Test

• MS WAS

• Load Runner

• Application Center Test (.NET

Framework)

• Open STA, Silk Performer

• Visual Studio Analyser

• Rational Test Studio

• QA Load

• HP/Mercury Winrunner

• Rational Robot

• Test Complete

• HP QTP

• Selenium

• CPP Unit

• JProbe

• Rational Purify

• Quantify

• MS Cobol Workbench

• NuMega testing suite

Performance Testing Unit TestingFunctional Testing

• Appscan • Talc2000

• QA Hyper Station

• QC

• Test Manager

• RTH

Security Testing Test ManagementLegacy Application Testing

Page 4: Application testing services Explore Insurance @ NIIT ... Testing-SS-INS-2.pdf · • JProbe • Rational Purify • Quantify • MS Cobol Workbench • NuMega testing suite Performance

Competitive pressures, changing regulatory compliance

requirements, and demanding business partners and

customers all necessitate the quick deployment of robust

software applications that can enable the expansion of

business channels, lower business costs, and ensure

compliance. Testing these applications to ensure it meets

performance, quality, scalability, and availability

specifications can seem a formidable task both in terms

of cost as well as effort.

In order to help you address these challenges and meet

your cost, quality, and time-to-market requirements, NIIT

Technologies offers a dual shore insurance application

testing approach that can significantly reduce or even

eliminate your functional, performance, quality and

reliability issues.

Our Testing services have evolved from our rich

experience of providing independent verification and

validation services to Fortune 500 customers across

various industry verticals in the USA, UK, Europe, and

Asia Pacific.

Our testing services for the insurance sector are structured to

equip you with high quality robust software applications that

ensure high performance and meet all regulatory compliance

requirements through test accelerators, greater test

coverage, and proven testing methodologies that enable

seamless integration with your development lifecycle. The

schematic representation below provides a broad overview of

our scope of services.

Service Offering

Application testing servicesfor predictable quality

Increase test coverage

Realize time and cost savings

Automate testing processes and reduce time-to-market

Comply with regulatory requirements like HIPAAImprove testing efficiencies

Enjoy speedy delivery of reliable applications

www.niit-tech.com

Insurance

• Reduce rejection index from 12 percent to 0.30 percent

• Increase test coverage to 99.5%

• Automate 100 percent of all the test cases

• Increase execution cycles of the test suite by three times with every production release

• Automated reporting and eliminate human error

Explore Insurance @ NIIT TechnologiesBuilt on robust product partnerships and a proven global

delivery model, NIIT Technologies’ services to the Insurance

industry integrates technology with a sound understanding of

the business processes inherent to this sector. We deliver

effective solutions that have lasting business impact. We also

provide our customers executable roadmaps to meet their

ever-increasing technology needs while always aiming for

improved efficiencies through the effective use of IT.

Our service portfolio includes:

• Application Development

• Application Maintenance and Support

• Legacy Migration and Modernisation

• Testing

• Data warehousing and Business Intelligence

• Business Process Outsourcing

Test Case Repository Our test cases repository and scenarios covering standard

requirements, which can help reduce test design efforts by

almost 30 percent.

Testing Centre of Competence (CoC) Our mature Testing CoC adds value to the customer

engagement by providing competency building expertise. It

also keeps us up-to-date with changing industry standards

and early technology adoption and harnesses the power of

our technology alliances.

Case Study

Regression Test Bed Automation for the Channel Management systems of a Global InsurerA Fortune 500 insurance company wanted to provide its

representatives / accounts / clients a single-sign-on

profile-based system where they could login and access

information related to commissions, clients, accounts,

transactions, and appointments. The system had to be robust

enough to manage 10,000 representatives, over 50,000 daily

transactions and 253 application screens.

NIIT Technologies created a regression test bed and

automated processes to support the client’s monthly releases.

We developed the test cases, defined a baseline for inputs,

and automated the same in order to minimize testing effort

(test case creation and execution) and reduce turnaround time

for regression testing. The engagement helped the client:

• Save effort involved in executing test cases by 84 percent

• Reduce turnaround time for regression testing of the application

• Save 68 percent costs through offshore execution of the project

A_2

1_12

0413

Europe SingaporeIndia Americas

Partner with NIIT Technologies to align your IT goals with your business objectives

Write to us at [email protected] www.niit-tech.com

NIIT Technologies Ltd.Corporate Heights (Tapasya)Plot No. 5, EFGH, Sector 126Noida-Greater Noida ExpresswayNoida – 201301, U.P., IndiaPh: + 91 120 7119100Fax: + 91 120 7119150

NIIT Technologies Inc.,1050 Crown Pointe Parkway5th Floor, Atlanta, GA 30338, USAPh: +1 770 551 9494Toll Free: +1 888 454 NIITFax: +1 770 551 9229

NIIT Technologies Limited2nd Floor, 47 Mark LaneLondon - EC3R 7QQ, U.K.Ph: +44 20 70020700Fax: +44 20 70020701

NIIT Technologies Pte. Limited31 Kaki Bukit Road 3#05-13 TechlinkSingapore 417818Ph: +65 68488300Fax: +65 68488322

A leading IT solutions organization | 21 locations and 16 countries | 8000 professionals | Level 5 of SEI-CMMi, ver1.2 ISO 27001 certified | Level 5 of People CMM Framework