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Application of Lean Six Sigma Tools in Any Project SEAN DONNELLAN www.linkedin.com/in/sean-donnellan

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Page 1: Application of Lean Six Sigma Tools in Any Project · What is Lean Six Sigma? Lean Process focus – maximize customer value and eliminate waste. Six Sigma Statistical focus – improve

Application of Lean Six Sigma Tools in Any ProjectSEAN DONNELLANwww.linkedin.com/in/sean-donnellan

Page 2: Application of Lean Six Sigma Tools in Any Project · What is Lean Six Sigma? Lean Process focus – maximize customer value and eliminate waste. Six Sigma Statistical focus – improve

What is Lean Six Sigma?

Lean Process focus – maximize customer

value and eliminate waste.

Six Sigma Statistical focus – improve

performance and reduce variation.

Lean Six Sigma combines the tools, methods and principles of Lean and Six Sigma into a methodology for solving problems.

Page 3: Application of Lean Six Sigma Tools in Any Project · What is Lean Six Sigma? Lean Process focus – maximize customer value and eliminate waste. Six Sigma Statistical focus – improve

DMAIC Project Phases

DefineDefine the problem.

MeasureQuantify the

problem.

AnalyzeFind the root cause

of the problem.

ImproveIdentify, Select, Implement, and

verify the solution.

ControlMonitor and Maintain the

solution.

What is DMAIC?

Page 4: Application of Lean Six Sigma Tools in Any Project · What is Lean Six Sigma? Lean Process focus – maximize customer value and eliminate waste. Six Sigma Statistical focus – improve

DMAIC Toolbox

DefineDefine the problem.

MeasureQuantify the

problem.

AnalyzeFind the root cause

of the problem.

ImproveIdentify, Select, Implement, and

verify the solution.

ControlMonitor and Maintain the

solution.

• Project Charter• SIPOC• CTQ Tree• Kano Model• Stakeholder

Analysis

• Process Maps*• Value Stream

Maps• Pareto Charts*• Checksheets*• Gage R&R• Histograms*• Box Plots• Control Charts*

• Cause and Effect Diagrams*

• Hypothesis Testing

• Scatter Diagrams*

• Design of Experiments

• Brainstorming• FMEA• Payoff Matrix• Solution

Prioritization Matrix

• Cost/Benefit Analysis

• Process Management Chart

• Project Documentation

• Key Learnings

What are some DMAIC Tools?

*Seven Basic Quality Tools

Page 5: Application of Lean Six Sigma Tools in Any Project · What is Lean Six Sigma? Lean Process focus – maximize customer value and eliminate waste. Six Sigma Statistical focus – improve

Process Maps / Flow Charts

Mapping Tools Post-it Notes

iGrafx

Visio

PowerPoint

Page 6: Application of Lean Six Sigma Tools in Any Project · What is Lean Six Sigma? Lean Process focus – maximize customer value and eliminate waste. Six Sigma Statistical focus – improve

Failure Mode and Effects Analysis (FMEA)

FMEA Tools Excel

Excel templates for quality tools such as FMEA can be found on the ASQ (American Society for Quality) website.

Page 7: Application of Lean Six Sigma Tools in Any Project · What is Lean Six Sigma? Lean Process focus – maximize customer value and eliminate waste. Six Sigma Statistical focus – improve

Pareto Charts

Pareto Chart Tools Statistical

packages (Minitab, SPSS, SAS, etc.)

Excel

Excel templates for the seven basic quality tools can be found on the (American Society for Quality) website.

Page 8: Application of Lean Six Sigma Tools in Any Project · What is Lean Six Sigma? Lean Process focus – maximize customer value and eliminate waste. Six Sigma Statistical focus – improve

Cause and Effect Diagrams (Fishbone / Ishikawa)

Cause and Effect Diagraming Tools Whiteboard / flipchart

iGrafx

Visio

PowerPoint

Excel

Excel templates for the seven basic quality tools can be found on the (American Society for Quality) website.

Page 9: Application of Lean Six Sigma Tools in Any Project · What is Lean Six Sigma? Lean Process focus – maximize customer value and eliminate waste. Six Sigma Statistical focus – improve

Scatter Diagrams

Scatter Diagraming Tools Statistical

packages (Minitab, SPSS, SAS, etc.)

Excel

Excel templates for the seven basic quality tools can be found on the (American Society for Quality) website.