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Application Discovery ManagerApplication Discovery and CMDB Infrastructure

EMC Technology EventDec. 2006

Tom Tsarfati,EMC | nLayers

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EMC | nLayers OverviewEMC | nLayers is the recognized Application Discovery and Dependency Mapping technology leader, enabling enterprises to rapidly deploy:

– Data center consolidation & relocation projects– Application lifecycle management & compliance solutions– Data center automation, BSM, ITIL and CMDB integrations

Market Momentum– Recently acquired by EMC (June 7, 2006)– Acquired 23 new customers in last 5 months, mapping dependencies for 70,000+ servers worldwide

(North America, Europe, Asia, Australia, South America)– Consensus industry technology leader

Application Discovery Infrastructure– EMC | nLayers ADM: Flagship product

Robust CMDB infrastructure solution

– EMC | nLayers ADM product line: appliances & servicesEMC | nLayers ADM250: For mid-size enterprisesEMC | nLayers ADM Collector: For distributed deployments

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The Data Center Automation GapIslands of Automation

Network & SystemsManagement

Help Desk

Business ServiceManagement

AssetManagement

Data CenterProvisioning

• How do I build a common data model?• How do I automate critical ITIL processes -

configuration, change, problem management?• How do I integrate key IT ops practices – help

desk, system & server management, BSM?• How do I automatically populate my CMDB?• What are the dependencies and relationships?• How do I keep it all up to date & track changes?• How can I do impact analysis – before a change?• How do I get started…fast!

Key Challenges

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CMDB Needs Driven by Automation GapData Center Consolidation

& Relocation

Flash CMDB Use CaseTime-scale: Short-termNeed: “Temporary” CMDB designed for time-critical, urgent, tactical projectsService Delivery: Flash ADM Audits

Foundational CMDB Use CaseTime scale: Mid-termNeed: Practical CMDB to meet some short-term needs, may evolve into an integrated CMDB, SMB readyProduct Delivery: Foundational ADM Products: ADM, ADM250, ADM Collector

Integrated CMDB Use CaseTime scale: Long-termNeed: Centerpiece of an enterprise ITIL strategyIntegrated Delivery: Integrated ADM Modules, OEM Partners, “Headless” ADM appliance

Data Center Automation, Business Service Mgmt, & ITIL

Application Lifecycle Management & Compliance

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Industry Leadership

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• Ranked #1 in product offering

• Ranked #1 in strategy• Ranked #1 in application discovery

• Ranked #1 in real-time server discovery

• Top ranking in 29 total categories

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Overview

Illuminates the “darkness” within applicationsAutomatically discovers and maps applications, relationships,application configurations and changes“Topology” presents app-to-app relationship map

– Data feeds CMDB efforts

Rapid time to value via appliance– Minimal configuration– Intuitive GUI– Appliances represent an EMC Smarts trend

ADM 5.0

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Discovery

Passive Discovery– Used to build application topology

HostsServicesApplication Dependencies

– Connects to Span ports

Active Discovery– Used to collect detailed configuration

items & reconcile topologySSHTelnetSNMPWMI

Completely Agentless“Top Down” Approach

ADM 5.0

ADM

Span Ports

Management Port

Listener Ports

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Distributed Architecture

ADM 5.0

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CMDB Dashboards & AnalyticsMaximize Value of CMDB Data Across Your Organization

CMDB Dashboards provide a quick status of the CMDB environment using graphs, charts and tables that show:– Summary discovery information listing what’s discovered and available in the EMC | nLayers ADM CMDB such as

routers, switches, hosts, applications, services and dependencies.– Changes that have occurred in the application infrastructure environment over time– Operating System and Application Distribution charts

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Application Dependencies Mapping

Web Tier

Application Tier

Database Tier

Build map interactively

Date / Time

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Application Dependencies Mapping – Example 2

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Application Dependencies

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Detailed discovery in Action

J2EE application component granularity (EJBs, jar files).

Documented dependency discovered in configuration file.

Oracle database instance

discovered.

Interactive map shows drill-down dependency relationships

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Host Attributes

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Hardware Profile

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OS Info (Linux)

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Installed software List

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Detailed Discovery: Oracle example

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Change Tracking

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Detailed Discovery: J2EE Application Server Example

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Configuration comparison

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Smart Search by CI

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Reports Example: Most Active Users of an Application

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Integration & Federation: Populate Home Grown & 3rd party CMDBsEMC | nLayers Integrated ADM

ModulesIntegrated ADM for EMC

– Smarts integration

Integrated ADM for HP– OpenView NNM– OpenView

Operations– OpenView Service

Navigator

Integrated ADM for IBM– CCMDB– OPAL– AC

Integrated ADM for BMC– Available through

EDS

Integrated ADM for BladeLogic

– Available through BladeLogic

Integrated ADM for Managed Objects

– Available through Managed Objects

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Summary: BenefitsStep up from inventory management to dependency mapping

– Understand how things relate– Bridge & unify silos

Eliminate manual processes through process automation– Ensure accuracy, find the truth– Authoritative real-time CMDB, system of record

Accelerate data center consolidation projects– Identify app dependencies and server move groups– No agents required, drop-and-go appliance

Move from off-line to real-time– Incident management, change management, impact analysis– Real-time is mandatory!

Build a foundation for the future– Apps are getting componentized (web services)– More complex, more moving parts, more virtualized– CMDB population

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Questions ?

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Backup Slides

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Dependency Mapping: Putting it all Together

CI: AppServer

Relationships (1-way)

TimeAnalysis

CI: Service/App

App Demand

CI: Main DB

Relationships (2-way)CI: Server w/Resident Apps

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ADM 5.0 Architecture

CI DiscoveryDependency

MappingChange Tracking

Impact Analysis

Application Fingerprinting

nLayers Passive Traffic Analysis nLayers Agentless Active Discovery(SNMP, WMI, SSH, Telnet)

CI Dependencies

CI Data

Configuration Data

CMDB Adapters

XML Adapter

3rd Party Adapters

CI Data Management

Reconciliation

Visualization

CI Analytics Engine

Inventory

Dependencies

Demand

CMDB Intelligence Modules

CMDB Data Management Modules

Data Center Management

nLayers CMDB Solutions

Inventory & Dependency Audit

CMDB Deployment Application Lifecycle Management

ITIL Processes

Incident/Problem

Configuration

Servers Workstations Network Devices

Storage Devices

Business Apps

Software

Workstations Servers

Business Apps & Services

CI DetailDependencies

Change Tracking

Adds/Deletes Demand Chg Config Chg

Impact AnalysisEvents Alarms

CMDB Ecosystem

Help Desk

Asset Manager

Business Service

Manager

Network & System

Manager

Server Provisioning

CI DetailDependencies

Change Tracking

Adds/Deletes Demand Chg Config Chg

Impact AnalysisEvents Alarms

Data Center Consolidation &

Relocation

CI Discovery, Dependency Mapping

CMDB Population, Integration & Federation

Impact Analysis: Planning, Forensics,

Compliance

App Deployment, Moves/Changes

App Retirement & Decommissioning

Release

Change

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CMDB Infrastructure: Open Reconciliation Engine

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Technology ComparisonAgentless deployment

Fast Passive deployment

EMC | nLayersADM

Real time, continuous change tracking

Native layer 2/3 discovery

Distributed deployment & scalability

Low network load

Native federation & integration to any CMDB EMC,IBM, HP, Bladelogic, MO n/a HP, IBM

Business applications discovery

Open reconciliation engine and discovery API

Enterprise scale maps, dashboards, analytics

Time based navigation & usage discovery

“Agentless”Player

Price

“Agent”Player

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Data Center Consolidation: SuperValu Case StudyCustomer Profile

Customer: Supervalu, Inc. (NYSE: SVU), $19B

Situation: Numerous acquisitions resulting in backlog

of data center consolidation projectsLack of full support by acquired companiesUrgent need ($$$)

EMC | nLayers Flash CMDB Solution

Process1. Baselined Supervalu main data center (applications & servers)2. Audited Save-a-lot data center3. After consolidation, re-baselined main data center

Delivery: Through EMC consultingService delivered by nLayers

Results:Successful move & consolidationFollow-on business with Albertsons

consolidation initiative

Identify “move” groups for consolidation

Map PeopleSoft application dependencies

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Application Compliance:GE Healthcare CMDB Case StudyCustomer Profile

Customer: GE Healthcare: (NYSE: GE), $15B unit of GE

Situation: 15 US data centers, 5 European data centersImmediate needs for compliance & consolidationUrgent desire to automate audits in Q1 2006Evolve to CMDB long-term

EMC | nLayers Foundational CMDB Solution

Product1. Customer purchased nLayers ADM product for internal data center audits.2. Customer is completing internal audits and has started consolidation activities

Delivery: Direct sell roving appliance for US (Q1)Follow-on sell to Europe (Q2)

Results:Successful consolidation projectsFollow-on business in Q2 forecast for full

CMDB deployment worldwide

US data center audits reveal server redundancy & consolidation candidates

GE Workbench application dependencies mapped to prep for move

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Integrated CMDB: EMC Case StudyCustomer Profile

Customer: EMC: (NYSE: EMC), $10B

Situation: SMARTS: leading product line for root cause

analysis & business impact managementStrong infrastructure managementRequires manual mapping of business to

infrastructure

Integrated Solution

Product1. Phase I of delivery: Visibility

Automated discovery and presentation2. Phase II of delivery: Drive analysis

Model linkage to analysis products

Delivery: Integrated solution

Results:Model-based automation of application

discovery and resource interdependency mapping

EMC | nLayers automates the mapping across infrastructure to application to business

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Customers & Partners

Manufacturing& Retail

TechnologyFinance & Insurance

Government & Education

PartnersHealthcare & Pharmaceutical