apple brand building9834234
TRANSCRIPT
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KEVIN LANE KELLERS KNOWLEDGE MODEL
OF BRAND BUILDING
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BrandKnowledge
BrandImage
Types ofAssociation
BrandAwareness
AssociationFavorability
Strength ofAssociations
AssociationUniqueness
Brand
Recognition
BrandRecall
Attributes
Benefits
Attitudes
Non-ProductRelated
ProductRelated
Functional
Experiential
Symbolic
Price
Usage andUser Imagery
Brand
Personality
Feelings &Experiences
KELLERS KNOWLEDGE MODEL OF BRAND BUILDING
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Apple Inc. is an American Multinational Corporation.
Hardware Products:
Macintosh computers.
The iPod.
The iPhone.
The iPad.
Software Includes:
Safari web browser
The iTunes media browser.Quicktime player
Introduction
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Established in Cupertino, California on April 1, 1976 .
Company was called Apple Computer Inc. for its first 30 years.
It has about 35,000 employees worldwide.
It had worldwide annual sales of US$32.48 billion in its fiscal year.
It has 250 retail stores in nine countries and an online store where hardwareand software products are sold.
Introduction Cont.
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first logo, designed by Jobs and
Wayne, depicts Sir Isaac Newton
sitting under an apple tree.
By Rob Janoffsrainbow
Apple, the now-familiar
rainbow-colored silhouette of
an apple with a bite taken
out of it.
While Jobs liked the logo, he
insisted it be in color, as a
way to humanize the
company
Logos
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June 2010
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Apple Experience
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Non Product Related
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BRAND
KNOWLEDGE:-
BRAND AWARE:
Known product in the
market
Brand recognition-
Advertisement, through
innovative products, social
media
Brand recall:-Logo, Tag line
( There is an App for that)
Brand image=creation of
brand image by for
associated features
Types of brand
association-------
Favorability of
brand association
excellent performer
,innovative, simple,
User friendly
Strength of brand
image
loyal set of
enthusiastic
customers
Uniqueness of
brand
HTC,Samsung, LG,Sony,Nokia
Attributes
related
qualities of
Apple
Attitudes
Simplicity ,Feel
good factor,
Highly liked
Benefits
Providing
various benefits
Product RelatedDurability:
Scratch resistant screen
Metallic finish, best software
ReliabilityHigh performance
Technology
Upgradable
Software to suite
Non Product RelatedPrice:
Value for product
User imaginary
Professionals
high income group
computer and fashion savvy
customers
Usage imaginaryexperience it provides to its
customers, simple,value
Functional
Good performance, easy to
use,superb user interfaces
Experiential
people-driven product
design, innovative , easy
Symbolic=logo,
design
APPLE
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