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    KEVIN LANE KELLERS KNOWLEDGE MODEL

    OF BRAND BUILDING

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    BrandKnowledge

    BrandImage

    Types ofAssociation

    BrandAwareness

    AssociationFavorability

    Strength ofAssociations

    AssociationUniqueness

    Brand

    Recognition

    BrandRecall

    Attributes

    Benefits

    Attitudes

    Non-ProductRelated

    ProductRelated

    Functional

    Experiential

    Symbolic

    Price

    Usage andUser Imagery

    Brand

    Personality

    Feelings &Experiences

    KELLERS KNOWLEDGE MODEL OF BRAND BUILDING

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    Apple Inc. is an American Multinational Corporation.

    Hardware Products:

    Macintosh computers.

    The iPod.

    The iPhone.

    The iPad.

    Software Includes:

    Safari web browser

    The iTunes media browser.Quicktime player

    Introduction

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    Established in Cupertino, California on April 1, 1976 .

    Company was called Apple Computer Inc. for its first 30 years.

    It has about 35,000 employees worldwide.

    It had worldwide annual sales of US$32.48 billion in its fiscal year.

    It has 250 retail stores in nine countries and an online store where hardwareand software products are sold.

    Introduction Cont.

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    first logo, designed by Jobs and

    Wayne, depicts Sir Isaac Newton

    sitting under an apple tree.

    By Rob Janoffsrainbow

    Apple, the now-familiar

    rainbow-colored silhouette of

    an apple with a bite taken

    out of it.

    While Jobs liked the logo, he

    insisted it be in color, as a

    way to humanize the

    company

    Logos

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    June 2010

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    Apple Experience

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    Non Product Related

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    BRAND

    KNOWLEDGE:-

    BRAND AWARE:

    Known product in the

    market

    Brand recognition-

    Advertisement, through

    innovative products, social

    media

    Brand recall:-Logo, Tag line

    ( There is an App for that)

    Brand image=creation of

    brand image by for

    associated features

    Types of brand

    association-------

    Favorability of

    brand association

    excellent performer

    ,innovative, simple,

    User friendly

    Strength of brand

    image

    loyal set of

    enthusiastic

    customers

    Uniqueness of

    brand

    HTC,Samsung, LG,Sony,Nokia

    Attributes

    related

    qualities of

    Apple

    Attitudes

    Simplicity ,Feel

    good factor,

    Highly liked

    Benefits

    Providing

    various benefits

    Product RelatedDurability:

    Scratch resistant screen

    Metallic finish, best software

    ReliabilityHigh performance

    Technology

    Upgradable

    Software to suite

    Non Product RelatedPrice:

    Value for product

    User imaginary

    Professionals

    high income group

    computer and fashion savvy

    customers

    Usage imaginaryexperience it provides to its

    customers, simple,value

    Functional

    Good performance, easy to

    use,superb user interfaces

    Experiential

    people-driven product

    design, innovative , easy

    Symbolic=logo,

    design

    APPLE

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