appendixf (pc error codes beeps and diagnostic message)

8/18/2019 Appendixf (Pc Error Codes Beeps and Diagnostic Message)

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PC Error Codes,Beeps, andDiagnosticMessages

IBM PC–compatible systems provide a number of self-diagnostics to help you determine the nature of any majoror minor flaws in your system’s hardware. The following tableswill help you in diagnosing the visual and audible error mes-sages you could receive from many PC systems when aproblem exists.

The first four audible indications listed in Tables F-1 throughF-5 are standard for IBM systems and most compatibles.Following these are numerically coded audible indications

used in some newer non-IBM systems, shown as a patternof a number of beeps, with pauses between them.

FFA P P E N D I✦ ✦ ✦


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734 Appendixes

Table F-1Audible Indications

Indica t ion Possib le Causes

None—dead system No power, bad CPU, bad clock oscillator

Keyboard lights flickered If the keyboard lights flicker and then go out, but the

computer does not boot, check the CPU IC. If they always

flicker, turn off the unit, wait 30 seconds, then turn the unit

on again. There may have been a power-on sequence error

or power glitch at turn-on.

One short speaker beep System board POST passed.

One long and two short Display error —display type switch set incorrectly or bad

speaker beeps or two display adapter.

short speaker beeps

One long speaker beep See onscreen message; refer to Table F-2.

Table F-2Fatal Error Beep Codes

Beep Sequence Mean i ng

1-1-3 CMOS RAM failure

1-1-4 BIOS checksum failure

1-2-1 8253 timer failure

1-2-2 DMA setup failure

1-2-3 DMA page register failure

1-3-1 RAM refresh not verified

1-3-3 Low 64K RAM failure

1-3-4 Low 64K RAM odd/ even failure

1-4-1 Low 64K RAM address failure

1-4-2 Low 64K RAM parity error

1-4-3 Fail-safe timer failure (EISA)

1-4-4 Software NMI port failure (EISA)

2-1-1 Low 64K RAM bit 0 error





3/34


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736 Appendixes

Table F-3 (continued)

Beep Sequence Mean i ng

4-2-4 Unexpected virtual mode interrupt

4-3-1 RAM Test (>64K) in progress or failure

4-3-3 8253 timer channel 2 test or failure

4-3-4 Realtime clock test or failure

4-4-1 Serial port test or failure

4-4-2 Parallel port test or failure

4-4-3 Math coprocessor test or failure

Many vendors have adopted IBM’s standard numerical error coding scheme foronscreen error messages. Table F-4 is a compilation of XT, AT, PS/2, and later modelerror messages. These messages may or may not be accompanied by audible indi-cations (as described previously), or contain extra leading or trailing zeros. Thesemessages are fairly specific as to the area, board, or component of the system thatneeds to be replaced.

Table F-4IBM BIOS, POST, and Diagnostic Error Messages and Meanings

Er ror Code Descr ipt i on

101 System board interrupt failure

102 System board timer failure

103 System board timer interrupt failure

104 Protected mode failure (AT)

105 Command not accepted at keyboard controller

106 Logic test failure, run diagnostics

107 NMI test failure (XT only, memory in PS/ 2)

108 Timer test failure, memory in PS/ 2

109 DMA test error, memory in PS/ 2

110 PS/ 2 system board error, parity check

111 PS/ 2 memory adapter error


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Appendix F ✦ PC Error Codes, Beeps, and Diagnostic Messages


112 PS/2 Micro Channel arbitration error, system board

113 PS/2 Micro Channel arbitration error, system board

114 Any adapter, ROM

115 System board, CPU

116 Run diagnostics, CPU

118 System board memory error

119 2.88MB diskette drive installed but not supported

120 System board processor, cache

121 Unexpected hardware interrupts occurred

122xx Run diagnostics130 POST—no operat ing system, check diskettes, configurat ion

131 Cassette interface test failed, PS/2 system board

132 DMA extended registers error, run diagnostics

133 DMA error, run diagnostics

134 DMA error, run diagnostics

151 System board realtime clock fai lure (or CMOS ERROR on 5170)

152 System board CMOS date and time error ( 5170)

161 Battery failure, replace and run setup

162 Configuration/ CMOS error, run setup

163 Time/ date incorrect, run setup (AT)

164 Memory size error, run setup (AT)

165 PS/ 2 system options not set

166 PS/ 2 Micro Channel adapter timeout error

199 Configuration not correct, check setup

201 Memory test failed, see chip location number

202 Memory address lines (00–15)

203 Memory address lines (16–23)

301 Keyboard did not respond to software reset correctly or a stuck key failure

was detected; if a stuck key was detected, the scan code for the key is

displayed ( check keyboard connection)

302 User indicated error from the keyboard test, or key-switch locked

Continued


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738 Appendixes



303 Keyboard or system error

304 Keyboard clock line error

305 PS/ 2 keyboard fuse (system board) error

306 Check for unsupported keyboard

307 Keyboard, keyboard cable

365 Replace keyboard

366 Keyboard, replace interface cable

367 Replace enhancement card or cable

401 Monochrome memory test, horizontal sync frequency test, or video testfailed or PS/ 2 system board parallel port failure

408 User indicated display mode failure

416 User indicated character set failure

424 User indicated 80×25 mode failure

432 Paral lel port test fai led (printer port on monochrome adapter card)

5xx Display adapter, any type

501 Color memory test failed, horizontal sync frequency test, or video test failed

508 User indicated display mode failure

516 User indicated character set failure



540 User indicated 320×200 graphics mode failure

548 User indicated 640×200 graphics mode failure

556 Color adapter, light pen test failure

564 Color adapter, user indicated screen paging test failure

6xx Diskette, diskette drive

601 Diskette POST diagnostics failed or diskette/drive error

602 Diskette diagnost ic test fai led or boot error, defect ive diskette

603 Diskette size failure

604 Wrong diskette drive type

605 Run advanced diagnostics


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606 Diskette verify function failed

607 Write-protected diskette in drive

608 Bad command diskette status returned

610 Diskette initialization failed

611 Timeout, diskette status returned

612 Bad NEC diskette controller chip, diskette status returned

613 Bad DMA on system board or disket te controller (drive error)

614 Bad DMA on system board or diskette control ler (boundary overrun)

615 Bad index timing, drive error

616 Drive speed error621 Bad seek, diskette status returned, drive error

622 Bad CRC, diskette status returned, drive error

623 Record not found, disket te status returned, drive error

624 Bad address mark, disket te status returned, drive error

625 Bad NEC disk controller chip seek error

626 Diskette data compare error

627 Diskette line change error

628 Diskette removed

655 System board

662 Wrong diskette drive type

663 Wrong media type

668 Diskette drive (see 73xx series messages for 3.5-inch diskette drives)

7xx Math coprocessor error

9xx Printer or system board (parallel port) error

901 Parallel printer adapter test failed, add-on adapter card

914 Conflict between two parallel printer adapters.

11xx System board

1101 ASYNC—asynchronous communicat ions adapter test fai led

1002 Alternate parallel printer adapter

Continued


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740 Appendixes



1047 16-bit AT SCSI fast adapter

10xx Reserved for parallel printer adapter

1101 Asynchronous communications adapter test failed, serial or modem #1

1102 PS/ 2 system board asynchronous port or serial device error


1107 PS/ 2 system board asynchronous port or serial cable error



1110 ASYNC—Modem status register not clear

1111 ASYNC—Ring indicate failure

1112 ASYNC—Trailing edge ring indicate failure

1113 ASYNC—Receive and delta receive l ine signal detect failure

1114 ASYNC—Receive line signal detect failure

1115 ASYNC—Delta receive line signal detect failure

1116 ASYNC—Line control register (al l bi ts cannot be set)

1117 ASYNC—Line control register (al l bi ts cannot be reset)

1118 ASYNC—Transmit holding and/ or shift register stuck on1119 ASYNC—Data ready stuck on

1120 ASYNC—Interrupt enable register (al l bi ts cannot be set)

1121 ASYNC—Interrupt enable register (al l bi ts cannot be reset)

1122 ASYNC—Interrupt pending stuck on

1123 ASYNC—Interrupt ID register stuck on

1124 ASYNC—Modem control register (all bits cannot be set)

1125 ASYNC—Modem control register (al l bi ts cannot be reset)

1126 ASYNC—Modem status register (al l bi ts cannot be set)

1127 ASYNC—Modem status register (al l bi ts cannot be reset)

1128 ASYNC—Interrupt ID failure

1129 ASYNC—Cannot force overrun error

1130 ASYNC—Bo modem status interrupt


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742 Appendixes



1201 Asynchronous communication adapter test failed, serial or modem #1

1202 PS/2 dual asynchronous port or serial device error


1207 PS/2 dual asynchronous port or serial cable error



1212 PS/2 dual asynchronous port or system board error






12xx Alternate serial port adapter

1201 ALT ASYNC—Asynchronous communications adapter test failed

1210 ALT ASYNC—Modem status register not clear

1211 ALT ASYNC—Ring indicate failure

1212 ALT ASYNC—Trai ling edge ring indicate fai lure1213 ALT ASYNC—Receive and delta receive line signal detect failure

1211 ALT ASYNC—Receive line signal detect failure

1215 ALT ASYNC—Delta receive l ine signal detect fai lure

1216 ALT ASYNC—Line control register (all bits cannot be set)

1217 ALT ASYNC—Line control register (all bits cannot be reset)

1218 ALT ASYNC—Transmit holding and/ or shift register stuck on

1219 ALT ASYNC—Data ready stuck on

1220 ALT ASYNC—Interrupt enable register (all bits cannot be set)

1221 ALT ASYNC—Interrupt enable register (all bits cannot be reset)

1222 ALT ASYNC—Interrupt pending stuck on

1223 ALT ASYNC—Interrupt ID register stuck on

1224 ALT ASYNC—Modem control register (al l bi ts cannot be set)


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1225 ALT ASYNC—Modem control register (all bits cannot be reset)

1226 ALT ASYNC—Modem status register (all bits cannot be set)

1227 ALT ASYNC—Modem status register (all bits cannot be reset)

1228 ALT ASYNC—Interrupt ID failure

1229 ALT ASYNC—cannot force overrun error

1230 ALT ASYNC—No modem status interrupt

1231 ALT ASYNC—Invalid interrupt status pending

1232 ALT ASYNC—No data ready

1233 ALT ASYNC—No data available interrupt

1234 ALT ASYNC—No transmit holding interrupt1235 ALT ASYNC—No interrupts

1236 ALT ASYNC—No receive line status interrupt

1237 ALT ASYNC—No receive data available

1238 ALT ASYNC—Transmit holding register not empty

1239 ALT ASYNC—No modem status interrupt

1240 ALT ASYNC—Transmit holding register not empty

1241 ALT ASYNC—No interrupts

1242 ALT ASYNC—No IRQ4 interrupt

1243 ALT ASYNC—No IRQ3 interrupt

1244 ALT ASYNC—No data transferred

1245 ALT ASYNC—Max baud rate failed

1246 ALT ASYNC—Min baud rate failed

1248 ALT ASYNC—Timeout error

1249 ALT ASYNC—Invalid data returned

1250 ALT ASYNC—Modem status register error

1251 ALT ASYNC—No DSR to delta DSR

1252 ALT ASYNC—No data set ready

1253 ALT ASYNC—No delta

1254 ALT ASYNC—Modem status register not clear

Continued


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744 Appendixes



1255 ALT ASYNC—No CTS and delta CTS

1256 ALT ASYNC—No clear to send

1257 ALT ASYNC—No delta CTS

1301 Game control adapter test failed

1302 Joystick test failed

13xx Game controller

1401 Printer test failed, check cable/p rinter/card

14xx Printer, check cable/ printer/ card

1510 8255 port B failure

1511 8255 port A failure

1512 8255 port C failure

1513 8253 timer 1 did not reach terminal count

1514 8253 timer 1 stuck on




1518 8253 timer 2 stuck on1519 8273 port B error

1520 8273 port A error

1521 8273 command/ read timeout

1522 Interrupt level 4 failure

1523 Ring indicate stuck on

1524 Receive clock stuck on

1525 Transmit clock stuck on

1526 Test indicate stuck on

1527 Ring indicate not on

1528 Receive clock not on

1529 Transmit clock not on

1530 Test indicate not on


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1531 Data set ready not on

1532 Carrier detect not on

1533 Clear to send not on

1534 Data set ready stuck on

1536 Clear to send stuck on

1537 Level 3 interrupt failure

1538 Receive interrupt results error

1539 Wrap data miscompare

1540 DMA channel 1 error

1541 DMA channel 1 error1542 Error in 8273 error checking or status

1547 Stray interrupt level 4

1548 Stray interrupt level 3

1549 Interrupt presentation sequence timeout

15xx SLDC adapter

16xx Display emulation error, 3270, 5520, 5250

1604 DSEA adapter error, or tw in axial problem

1608 DSEA adapter error, or tw in axial problem

1624 DSEA adapter error







1662 DSEA interrupt level switches set incorrectly or DSEA adapter error

1668 DSEA interrupt level switches set incorrectly or DSEA adapter error

1674 DSEA stat ion address error or DSEA adapter error

1684 DSEA feature not installed or device address switches set incorrectly

Continued


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746 Appendixes



1688 DSEA feature not installed or device address switches set incorrectly

17xx System board, hard disk drive, cable, power supply (see 104xx series

messages for PS/ 2 ESDI hard disk errors)

1701 Fixed disk POST error, check disk drive address, cables

1702 Fixed disk adapter error

1703 Fixed disk drive error, check disk drive address, cables

1704 Fixed disk adapter or drive error

1705 No record round

1706 Write fault error1707 Track “0” error

1708 Head select error

1709 Bad ECC

1710 Read buffer overrun

1711 Bad address mark

1712 Bad address mark

1713 Data compare error

1714 Drive not ready

1730 Replace adapter



1780 Hard disk 0 failed (XT only)

1781 Hard disk 1 failed (XT only)

1782 Hard disk controller error (XT only)

1790 Fixed disk 1 error (AT), check disk address, cables, setup

1791 Fixed disk 2 error (AT), check disk address, cables, setup

1801 I/ O expansion unit POST error

1810 Enable/ disable failure

1811 Extender card wrap test failed

1812 High order address lines failure

1813 Wait state failure


15/34


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748 Appendixes



2029 Interrupt failure —transmit, replace card

2030 Interrupt fai lure—receive, replace card or system board

2031 Interrupt failure —receive, replace card













2045 Carrier detect stuck on

2046 Clear to send stuck on2047 Unexpected transmit interrupt

2048 Unexpected receive interrupt

2049 Transmit data did not equal receive data (through turnaround)

2050 8251 detected overrun error

2051 Lost data set ready during data wrap

2052 Receive timeout during data wrap

209x Diskette drive, cable, 16-bit SCSI fast adapter

21xx SCSI device, if not below for XT, AT

2101 ALT BCC POST failed

2110 8255 port A failure

2111 8255 port B failure

2112 8255 port C failure


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2116 8253 t imer 2 did not reach terminal count or timer 2 stuck on

2117 8251 date set ready failed to come on

2117 8251 clear to send not sensed

2118 8251 data set ready stuck on

2119 8251 clear to send stuck on

2120 8251 hardware reset failed

2121 8251 software reset failed

2122 8251 software error reset failed2123 8251 transmit ready did not come on

2124 8251 receive ready did not come on

2125 8251 could not force overrun error

2126 Interrupt failure —no timer interrupt

2128 Interrupt fai lure—transmit, replace card or system board

2129 Interrupt failure —transmit, replace card

2130 Interrupt fai lure—receive, replace card or system board

2131 Interrupt failure —receive, replace card












Continued


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750 Appendixes




2145 Carrier detect stuck on

2146 Clear to send stuck on

2147 Unexpected transmit interrupt

2148 Unexpected receive interrupt

2149 Transmit data did not equal receive

2150 8251 detected overrun error

2151 Lost data set ready during data wrap

2152 Receive timeout during data wrap

2201 Cluster adapter—cluster adapter failure

2221 Cluster adapter—replace cluster adapter

23xx Plasma monitor adapter errors

24xx Enhanced graphics adapter errors

24xx PS/ 2 system board VGA errors

2401 Display, system board

2402 Display, system board

2409 Display2410 Display, system board

26xx XT/ 3270 errors

27xx AT/ 3270 errors

28xx 3278/ 3279 emulation adapter errors

29xx Color graphics/ printer errors

2901 Color printer—color graphics printer tests failed

3001 Primary PC network processor failure

3002 ROM checksum failure

3003 Unit ID PROM test failure

3004 RAM test failure

3005 Host interface controller test failure

3006 +/ – 12 volt test failure


19/34



3007 Digital loop-back test failure

3008 Host detected host interface controller error

3009 Sync failure and no go bit

3010 Host interface controller test okay, no go bit

3011 Go bit and no command 41

3012 Card not present

3013 Digital failure, fall through

3015 Analog failure

3040 Network cable not attached?

3041 Hot carrier —not this card3042 Hot carrier —this card

31xx Alternate network adapter

3101 Sec. PC network processor test failure

3102 ROM checksum failure

3103 Unit ID PROM test failure

3104 RAM test failure

3105 Host interface controller test failure

3106 +/ – 12 volt test failure

3107 Digital loop-back test failure

3108 Host detected host interface controller error

3109 Sync failure and no go bit

3110 Host interface controller test okay, no go bit

3111 Go bit and no Command 41

3112 Card not present

3113 Digital failure, fall through

3115 Analog failure

3140 Network cable not attached?

3141 Hot carrier —not this card

3142 Hot carrier —this card

Continued


20/34

752 Appendixes



32xx 3270 PC Display Adapter errors

33xx Compact printer errors

35xx Enhanced Display Station Adapter errors

3504 EDSEA adapter connected to twin axial during offl ine tests

3508 EDSEA workstation address conflict, incorrect diagnostics or adapter

3588 EDSEA feature not installed or device address switches set

3588 EDSEA incorrect or adapter error

36xx General-purpose interface bus errors

38xx Data acquisition adapter errors

39xx Professional graphics controller errors

401x Recovered error, no error condition

44xx 3270/ G/ GX display errors

45xx IEEE-488 adapter errors

50xx Device/ drive error

51xx Device/ drive error

52xx Device/ drive error (IDE)

56xx Financial adapter error60xx SCSI device/ adapter

61xx SCSI device/ adapter

62xx Store loop adapter errors

64xx Ethernet adapter

69xx SYS 36/ PC driver card error codes

71xx Voice communications adapter errors

73xx 3.5-inch adapter errors

7306 Disk change line function failure, drive error

7307 Disk is write-protected, drive error

7308 Bad command, drive error

7310 Disk initialization failure, track 0 bad

7311 Timeout, drive error


21/34



7312 Bad controller chip

7313 Bad DMA, drive error

7314 Bad DMA, boundary overrun

7315 Bad index timing, drive error

7316 Drive speed error

7321 Bad seek, drive error

7322 Bad CRC, drive error

7323 Record not found, drive error

7324 Bad address mark, drive error

7325 Bad controller chip, seek error74xx PS/2, 8514/A display adapter (VGA) errors

75xx Display adapter, any type

76xx Page printer adapter

7601 Personal Pageprinter adapter failure

7602 Personal Pageprinter adapter failure

7603 Personal Pageprinter failure

7604 Personal Pageprinter cable problem

78xx High-speed adapter

79xx 3117 scanner errors

7901 3117 scanner adapter failure

7902 3117 scanner lamp problem

7902 3117 scanner device card problem

7903 3117 scanner device card problem

80xx PCMCIA adapter

82xx 4055 info window errors

84xx Speech adapter

85xx IBM expanded memory adapter (XMA) errors

86xx Mouse, system board

8601 PS/ 2 pointing device error

Continued


22/34

754 Appendixes



8602 PS/ 2 pointing device error

8603 PS/2 pointing device or system board error

89xx Music feature card, MIDI card, bus adapter errors

91xx 3363 optical disk drive errors

9101 Optical disk POST error—drive #1 failed —reseat cables and adapter

9102 Optical disk POST Error—drive #1 fai led —reinsert cartridge

9102 Reseat adapter



9105 Optical disk POST error—drive #2 fai led —reinsert cartridge

9105 Reseat cables and adapter


9107 Optical disk POST error—adapter hung on BUSY—reseat cables

and adapter

9110 Optical disk diagnostics error—data not recorded —check adapter,

drive, cable

9111 Optical disk diagnostics error—data not readable—check adapter,

drive, cable

9112 Optical disk diagnostics error—sector demarked —check adapter,

drive, cable

9113 Optical disk diagnostics error—controller error—check adapter, drive, cable

9113 Check switch settings on adapter DS302 (8088 versus 80286)

9114 Optical disk diagnostics error—sector read/write error—check drive,

adapter, or cable

9115 Optical disk diagnostics error—scramble buffer error—check drive, adapter

9115 Check cable

9116 Optical disk diagnostics error—data buffer error—check drive, adapter

9116 Check cable

9117 Optical disk diagnostics error—drive RAM/ROM error—check drive, adapter

9117 Check cable


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9118 Optical disk diagnost ics error—inval id command —check drive,

adapter, cable9119 Optical disk diagnost ics error—track jump error—check drive,

adapter, cable

9120 Optical disk diagnostics error—laser error—check drive, adapter, or cable

9121 Optical disk diagnostics error—focus error—check cartridge, drive,

adapter, or cable

9122 Optical disk diagnostics error—motor sync error—cartridge upside down

9122 Check drive, adapter, cable

9123 Optical disk diagnostics error—write fault —check drive, adapter, or cable

9124 Optical disk diagnostics error—general drive error—check drive, adapter9124 Check cable

9125 Optical disk diagnost ics error—sense command fai led —check

drive, adapter

9125 Check cable

9126 Optical disk diagnost ics error—inval id command —check drive,

adapter, cable


drive, adapter

9127 Check cable

9128 Optical disk diagnostics error—disk not init ialized —check drive, adapter

9128 Check cable

9129 Optical disk diagnostics error—disk ID did not match —check drive, adapter

9129 Check cable

9130 Optical disk diagnostics error—read-only disk installed —check disk

9130 Check drive, adapter

9130 Check cable

9131 Optical disk diagnost ics error—no disk present—check disk

9131 Check drive, adapter, cable

9132 Optical disk diagnostics error—illegal disk detected —check disk

9132 Check adapter, drive

Continued


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756 Appendixes



9132 Check cable

9133 Optical disk diagnostics error—no disk change detected —check

drive, adapter

9133 Check cable

9134 Optical disk diagnostics error—read-only disk detected —check

drive, adapter

9134 Check cable

9135 Optical disk diagnostics error—illegal disk detected —check drive, adapter

9135 Check cable


adapter, drive

9136 Check cable

9138 Optical disk diagnostics error—no disk change detected —retry test again


9138 Check cable

9141 Optical disk diagnostics error—no disk change detected —retry tests


9141 Check cable

9144 Optical disk diagnost ics error—write-protect window not opened —

retry tests

9144 Check drive

9144 Check adapter

9144 Check cable

9145 Optical disk diagnostics error—no disk change detected —retry tests


9145 Check cable

9146 Optical disk diagnost ics error—write-protect window not closed —

retry tests

9146 Check drive

9146 Check adapter

9146 Check cable

9148 Optical disk diagnostics error—adapter card—check adapter, drive, or cable


25/34



9150 Optical disk diagnostics error—seek command railed —check drive, adapter

9150 Check cable

9151 Optical disk diagnostics error—not at track zero —check drive, adapter

9151 Check cable

9152 Optical disk diagnostics error—track address error—check drive, adapter

9152 Check cable

9153 Optical disk diagnostics error—not at track 17099 —check drive, adapter

9153 Check cable

9154 Optical disk diagnostics error—track address error—check drive, adapter

9154 Check cable9155 Optical disk diagnostics error—track address 17K not found —check drive

9155 Check adapter

9155 Check cable

9156 Optical disk diagnostics error—seek time too long—check drive, adapter

9156 Check cable


drive, adapter

9157 Check cable

9158 Optical disk diagnost ics error—no data read error found —checkdrive, adapter

9158 Check cable

9159 Optical disk diagnostics error—no null sector found—check drive, adapter

9159 Check cable


drive, adapter

9160 Check cable

9161 Optical disk diagnost ics error—write command fai led —check

drive, adapter

9161 Check cable

9162 Optical disk diagnostics error—data compare error—check drive, adapter

9162 Check cable

Continued


26/34

758 Appendixes



9163 Optical disk diagnostics error—read verify error—check drive, adapter

9163 Check cable

9164 Optical disk diagnostics error—demark verify failed —check drive, adapter

9164 Check cable

9165 Optical disk diagnostics error—demark bit not set —check drive, adapter

9165 Check cable

9166 Optical disk diagnostics error—seek 1/ 3 timing error—check drive, adapter

9166 Check cable


9167 Check cable


9168 Check cable

9170 Optical disk diagnostics error—seek error set —check drive, adapter, cable

9171 Optical disk diagnostics error—controller RAM/ROM error—check

drive, adapter

9171 Check cable

9172 Optical disk diagnost ics error—demark funct ion error—check

drive, adapter

9172 Check cable

9173 Optical disk diagnostics error—detected error set —check drive, adapter

9173 Check cable

9174 Optical disk diagnostics error—modulator/ demodulator error—check drive

9174 Check adapter

9174 Check cable

9175 Optical disk diagnostics error—invalid command—check adapter,

drive, cable

9176 Optical disk diagnostics error—Illegal disk error—check adapter,

drive, cable

9177 Optical disk diagnostics error—Both drives set to same address or

wrong address


27/34



9178 Optical disk diagnostics error—ID mismatch —check drive, adapter,

or cable9179 Optical disk diagnost ics error—Sector not found —check drive,

adapter, cable

9181 Optical disk diagnost ics error—Sense command fai led —check

drive, adapter

9181 Check cable

9182 Optical disk diagnostics error—read command error—check drive,

adapter, cable

9185 Optical disk diagnostics error—diagnostic track error—check drive, adapter

9185 Check cable

9186 Optical disk diagnostics error—diagnostic demark error—check

drive, adapter

9186 Check cable

9187 Optical disk diagnost ics error—no demark bi t set —check drive,

adapter, cable

9198 Optical disk diagnostics error—invalid command—Re-IPL CPU with

on/ off switch

100xx Multiprotocol adapter errors

10001 DIAGS error—cannot detect presence of multiprotocol adapter

10002 DIAGS error—card selected feedback error

10003 DIAGS error—Port 102H failed register test

10004 DIAGS error—Port 103H failed register test

10006 DIAGS error—serial option cannot be put to sleep

10007 DIAGS error —cable error

10008 DIAGS error—ASYNC IRQ3 error

10009 DIAGS error—ASYNC IRQ4 error

10010 DIAGS error—16550 fails register test

10011 DIAGS error—internal wrap test of 16550 modem control l ines failed

10012 DIAGS error—external wrap test of 16550 modem control l ines failed

10013 DIAGS error—16550 transmit error

10014 DIAGS error—16550 receive error

Continued


28/34

760 Appendixes



10015 DIAGS error—16550 receive data not equal transmit data

10016 DIAGS error—16550 interrupt funct ion error

10017 DIAGS error—16550 failed baud rate test

10018 DIAGS error—16550 interrupt driven receive wrap failed

10019 DIAGS error —16550 FIFO error

10026 DIAGS error —8255 Port A error

10027 DIAGS error —8255 Port B error

10028 DIAGS error —8255 Port C error

10029 DIAGS error —8254 timer 0 error



10032 DIAGS error—bisync DSR response to DTR error

10033 DIAGS error—bisync CTS response to RTS error

10034 DIAGS error—8251 hardware reset test failed

10035 DIAGS error —8251 function error

10035 DIAGS error—8251 internal software rest fai lure

10035 DIAGS error—8251 error reset command failed10035 DIAGS error—8251 cannot detect overrun error

10036 DIAGS error —8251 status error

10036 DIAGS error—8251 Tx ready error

10036 DIAGS error—8251 Rx ready error

10037 DIAGS error—bisync timer interrupt error

10038 DIAGS error—bisync transmit interrupt error

10039 DIAGS error—bisync receive interrupt error

10040 DIAGS error —stray IRQ3 error

10041 DIAGS error —stray IRQ4 error

10042 DIAGS error—bisync external wrap error

10044 DIAGS error—bisync data wrap error

10045 DIAGS error—bisync l ine status/ condition error


29/34



10046 DIAGS error—bisync timeout error during data wrap test

10050 DIAGS error—8273 command acceptance or results ready timeout error

10051 DIAGS error —8273 port A error

10052 DIAGS error —8273 port B error

10053 DIAGS error—SDLC modem status change logic error

10054 DIAGS error—SDLC t imer interrupt (IRQ4) error

10055 DIAGS error—SDLC modem status change interrupt (IRQ4) error

10056 DIAGS error—SDLC external wrap error

10057 DIAGS error—SDLC interrupt results error

10058 DIAGS error—SDLC data wrap error10059 DIAGS error—SDLC t ransmit interrupt error

10060 DIAGS error—SDLC receive interrupt error

10061 DIAGS error—DMA channel 1 error ( transmit)

10062 DIAGS error—DMA channel 1 error ( receive)

10063 DIAGS error—8273 status detect error

10064 DIAGS error—8273 error detect fai lure (for the PS/ 2)

10002 PS/ 2 multiprotocol adapter error

10006 PS/2 mult iprotocol adapter or serial device error

10007 PS/ 2 multiprotocol adapter error




10018 PS/2 mult iprotocol adapter or system board error




104xx PS/ 2 ESDI fixed disk errors

10480 PS/ 2 ESDI fixed disk 0 errors


Continued


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762 Appendixes



10482 PS/2 ESDI fixed disk controller errors

10483 PS/2 ESDI fixed disk controller errors



106xx Ethernet adapter

106x1 Set configuration —Ethernet adapter

10635 Power off the computer—wait six seconds, restore power

149xx Plasma display adapter errors

14901 Replace plasma display adapter, system board, or plasma display



14932 Replace external display, or plasma display adapter

152xx Realtime clock error—run diagnostics (or if you have an XGA

capable system)

152xx XGA errors

156xx Security error—cover removed w ithout key

160xx System board —run diagnostics

16000 Set configuration

161xx Battery, processor board, system board

162xx Power, battery

1630 Set date and time


164xx 3.5-inch internal tape drive errors

Table F-5Hardware Errors

Er ro r Code Descr ip t io n

16451 Not enough memory to operate the tape drive

16452 Cartridge presence error

16453 Servo electronics/m echanism failed


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16454 Cartridge was not format ted, or read chain failed

16455 EOT test failed

16456 BOT test failed

16457 Track fol lowing error—servo electronics/ mechanism fai led

16458 Internal software error

16459 Diskette controller failure


16461 Unrecoverable read error—drive failure


16463 User changed the cartridge16464 DMA controller failure

16465 General drive failure

16466 No internal tape drives were found

16467 Write-protect switch failed

16468 Unrecoverable write error—drive failure

16469 Defective cartridge

165xx 6157 tape attachment adapter errors

16520 6157 tape drive error

16540 Adapter of drive error FRU unknown



16xxxx Display emulation error—3270, 5520, 5250

166xx Token ring adapter or run diagnostics

167xx Token ring adapter

168xx Realtime clock error—run diagnostics

169xx Processor board, system board

170xx Check/ set configuration —serial port

171xx Battery, processor board, system board

172xx System board

Continued


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764 Appendixes



173xx Set configuration

174xx Set configuration, check devices, system board

175xx Security failure, system board

176xx Securi ty fai lure, system board, use reference diskette

177xx System board

178xx System board

179xx System error log full, note errors in log, clear log, run diagnostics

181xx Run auto configuration, network adapter, hard disk, system board

182xx Password corrupt —place JP2 to position 0 and restore password

183xx Wrong password

184xx Power-on password corrupt, see 182xx

185xx Run select startup sequence utility

186xx Security error, system board

187xx Set system identification

188xx Run automatic configuration

189xx Wrong password entered three times—clear error log and restart

191xx Run advanced diagnostics194xx System board memory, memory riser card, memory module

199xx User configuration is invalid

1999xxxx Default hard disk, SCSI adapter

1999 IML errors (model 90 and 95)

20xxy, 217xy If y is from G to V suspect Model 90/ 95 processor board, otherwise

suspect memory

210xx Processor board, system board memory, memory riser card

211xx Processor board, system board memory, memory riser card

21xxx Processor board, system board memory, memory riser card

22xxx Processor board, system board memory, memory riser card

231xx Expanded memory option

24xxx Processor board, system board, memory

252xx Processor board


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253xx Processor cache

254xx Processor cache

255xx System board memory

290xx Correct unsupported mix of ECC and pari ty memory modules

29xxx Checksum value mismatch—run automat ic configurat ion

298xx System board memory

2xx00 (Not listed above) 486DX33 upgrade (Model 70/80)

100203 System board

17xxxx Hard disk/hard file, see 17xx series

1803xx System board186xxx Set configuration

18xxxx System board expansion unit

240xxx Display, see 24xx series

2410xx System board

37xxxx System board, (SCSI) hard disk drive or cable

46xxxx Multiport/ 2 interface

56xxxx Financial system controller adapter

62xxxx 1st store loop adapter

63xxxx 2nd store loop adapter

64xxxx Network adapter

71xxxx Voice adapter

101xxxx Modem, fax/ modem

10117xx System speaker, PSTN cable, external DAA

104xxxx Hard disk (ESDI)

106xxxx Ethernet or network adapter

107xxxx 5.25-inch external diskette drive

109xxxx ActionMedia adapter

110100 Serial adapter, system board —run advanced diagnostics

110xxx Serial adapter, device, cable, system board

Continued


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766 Appendixes



111xxx 16550 UAR/T errors, system board

112xxxx SCSI adapter

120xxx Serial adapter, device, cable, system board

121xxxx 300/ 1200/ 2400 modem

129xxxx Processor board error

129020 Cached processor option

137xxxx System board

141xxxx Realtime interface coprocessor

143xxxx Japanese display adapter

147xxxx System board display adapter

148xxxx Display adapter

149xxxx Display, display adapter

152xxxx XGA display adapter

161xxxx Fax adapter

164xxxx Internal tape drive

165xxxx Streaming tape

166xxxx Token ring adapter18001xx Wizard adapter

18031xx Wizard adapter cable

184xxxx Unsupported memory configurat ion (386)

185xxxx DBCS Japanese display adapter

194xxxx Memory module, system board

2000xxx Image adapter

201xxxx Printer/ scanner option

206xxxx SCSI-2 adapter or device

208xxxx Any SCSI device

✦ ✦ ✦

appendixf (pc error codes beeps and diagnostic message)

Documents