appendix 5 - digital report - nhs blackburn with darwen ccg€¦ · 1.5. a total of £53.53 was...

of 58

Appendix 5 - Digital Report 1. Introduction

1.1. Throughout the engagement process various digital engagement techniques were used to promote the self-care proposals and encourage local people to get involved and complete the online survey. This report outlines the various methods used and the responses received.

1.2. We effectively used a combination of Facebook, Twitter and the website to

reach a wide audience. We posted 13 posts to Facebook, 10 tweets, and 2 news articles to the CCG website (1 announcing the survey, and 1 a reminder that the survey was due to close). The website also had a dedicated page to the engagement explaining the rationale behind the proposals, the link to the online survey and details of how to complete the survey in other formats.

1.3. Analysis of the social media accounts indicate that Facebook was more

successful than Twitter in reaching followers, generating comments and meaningful 2-way dialogue.

1.4. We deliberately used Facebook to provoke debate amongst the users as the

majority of our target audience use this channel. Twitter was used more to broadcast our survey to stakeholders, peers and other organisations and raise the profile of the CCG.

1.5. A total of £53.53 was spent on boosting selected Facebook posts. By

boosting the posts, this guaranteed a degree of visibility for the survey as boosted posts have a higher chance of being seen by our Facebook followers, plus allowing exposure to a new audience.

2. Facebook

2.1. Blackburn with Darwen CCG’s Facebook page currently has 1,230 people who follow the page. As the image below demonstrates, this has, and continues to, steadily grow.

2.2

2.3

. The majocommon reaching over 65.

. Overall, engagemThe postsincluding promptly. was in theso that all

ority of peoage bracka small nuThis is in l

13 posts ent periods had a toreplies by We know

e evening l comment

P

ople who lket being 2umber of foine with na

were posd, the Faceotal of 314 y the CCG)w that the so we ens

ts were res

of 5

like our pa25 – 44. Iollowers wational tren

sted to Faebook pagreactions,

). All pubmost popu

sured that sponded to

8

age are wot is encou

who are agend.

acebook. e reached, 175 sharlic commeular time fothe page w

o during tha

omen (83%uraging to ed betwee

Over thd a total ofes and 19nts were ror interactwas monitat time.

%), with thnote that

en 13 and

e course f 161,972 93 commenrespondedion with fotored out o

he most we are 17, and

of the people. nts (not to and

ollowers of hours

2.4

2.3.1. TheFacebindicadiffere

. The imagreactions agree witaround co

e image book pageate what aent emotiv

ges that fand comm

th the propost of the t

P

below she received

a person the reactions

ollow detaments. Theposals. Horeatments

of 5

hows reacd over thhinks of yos: Like, Lo

ail contente majority

owever, soand patien

8

ctions, cohe engageour post. Uve, Ha ha,

t of the pof commeme of the nt safety.

omments ement perUsers can Wow, Sad

posts and nts are brocomments

and sharriod. Re

n choose fd, and Ang

demonstroadly posits do raise

res the eactions rom six gry.

ate the tive and e issues

of 58

Christine Pearson I agree totally people should have a basic over counter stuff in their first aid box. X Unlike · Reply · Message · 1 · 8 February at 08:54

NHS Blackburn with Darwen CCG Hi Christine, if you haven't already can you please take a minute to complete our short survey as we really value everyone's comments? Thanks Like · Reply · Commented on by Shelley Prophet · 8 February at 09:22

Kirsten Randell I completely agree with this idea. What really winds me up is hearing about people who don't pay for prescriptions being told by their GP that they "might as well have it as it's free" No. It's not free, just because you aren't handing over £8 at the ...See more Like · Reply · Message · 2 · 4 February at 23:23

NHS Blackburn with Darwen CCG Thanks for your comments. Please spare a min to fill in the survey Like · Reply · Commented on by Lucie Higham · 5 February at 14:15

Francesca Keogh Definitely sometimes I think it's only because it's free that people fill the prescription pay £8 odd like we do and you would go and buy paracetamol at 34pence! Like · Reply · Message · 2 · 5 February at 12:09

NHS Blackburn with Darwen CCG thanks for your feedback. If you can fill in the survey at the top, your comments can be recorded. Like · Reply · Commented on by Lucie Higham · 6 February at 16:17

of 58

Becky Carysforth Yes totally agree, however nit lotion should be lowered in price too! £12 a bottle is ridiculous! Not been able to get this free in my area for years, but I'm aware you can in the next town. Like · Reply · Message · 2 February at 12:52

NHS Blackburn with Darwen CCG Hi Becky, please complete our short survey, all comments are appreciated. Like · Reply · 1 · Commented on by Shelley Prophet · 2 February at 12:58

Kim Bury Tea tree shampoo and conditioner and lots of it seems to do the trick Like · Reply · Message · 2 · 2 February at 15:54

Gill Bolton Should stop prescribing simple medicines that can be bought cheaply over the counter .. Like · Reply · Message · 3 · 5 February at 12:14

NHS Blackburn with Darwen CCG Thanks Gill. Please fill in the survey so we can capture everyone's views Like · Reply · 1 · Commented on by Lucie Higham · 5 February at 14:14

Komal Naveed No doubt that these cost nhs a lot But these are recurring problems as well. Low income families will suffer most from the stop. Like · Reply · Message · 5 February at 20:52

NHS Blackburn with Darwen CCG Thanks for the feedback. Please could you fill in the survey to ensure all comments are fully taken into account. Like · Reply · 1 · Commented on by Lucie Higham · 5 February at 21:15

of 58

Sarah Louise The difficulty is when you need them in quantities you are unable to buy over the counter. If you need regular paracetamol you're leaving the house every few days and when you're sick or disabled that's not an option. Some people do need 8 paracetamol ...See more Like · Reply · Message · 1 · 2 February at 18:56

NHS Blackburn with Darwen CCG Hi Sarah thanks for your comments. There will be some exceptionalities but please complete our survey where you can put your view forward. Like · Reply · Commented on by Shelley Prophet · 2 February at 19:22

Barbara Kay Totally and without doubt AGREE and I have filled in the survey too! Like · Reply · Message · 4 February at 08:57

NHS Blackburn with Darwen CCG Thank you Barbara Like · Reply · Commented on by Shelley Prophet · 4 February at 09:08

Carole Jacoby Yes yes yes. People who are drunk and or high on drugs need to be charged for their treatment as well as foreigners! Like · Reply · Message · 6 February at 11:52

NHS Blackburn with Darwen CCG Thanks for your comments Carole. If you can fill in the survey, your comments can be captured. Like · Reply · Commented on by Lucie Higham · 6 February at 14:27

of 58

Kim Bury Survey done. I must admit I never had these prescribed by a doctor. Common sense really and do we need to bother the doctors with such trivial ailments Like · Reply · Message · 4 · 2 February at 16:00

NHS Blackburn with Darwen CCG Thanks Kim, please fill in our survey so we can capture your views Like · Reply · 1 · Commented on by Shelley Prophet · 2 February at 17:24 Kim Bury Survey done. Unlike · Reply · Message · 1 · 2 February at 17:34

Halima Hajat Valentus Rep Dependant on the patient. Some people with long term medical problems or medications associated with side effects may need some of the above regularly. So they should be prescribed. For acute then yes go to the pharmacy. Like · Reply · Message · 7 February at 09:55

NHS Blackburn with Darwen CCG Thanks for your comments. Yes those with medical conditions will not be affected. This is only for those over the counter medications. Please fill in our survey to make sure all comments are captured. Like · Reply · Commented on by Lucie Higham · 7 February at 10:06

Shona Mutch I have completed the survey . I find it really difficult to understand that so many expect to be given these "free" meds without realising the huge cost burden. Where is the Personal responsibility??...See more Like · Reply · Message · 3 · 2 February at 08:34

NHS Blackburn with Darwen CCG Thanks for completing the survey Shona, all comments are extremely appreciated. Like · Reply · 1 · Commented on by Shelley Prophet · 2 February at 13:00 · Edited

of 58

Sharon Townsend Yes as soon as possible wasting money Unlike · Reply · Message · 2 · 3 February at 07:02

NHS Blackburn with Darwen CCG Hi Sharon, if you haven't already, can you please take a minute to fill our quick survey in? We need to capture as many views as possible. Thanks Like · Reply · Commented on by Shelley Prophet · 3 February at 10:16

Pippa Knowles Yes absolutely! Stop people ripping off the NHS Like · Reply · Message · 2 · 1 February at 18:36

NHS Blackburn with Darwen CCG It's about educating people about the fact there are alternatives. They didn't always used to be any so some people aren't always aware. Please take 60 seconds to fill in our survey so we can capture everyone's views. Like · Reply · 1 · Commented on by Lucie Higham · 1 February at 19:21

Glynne Ingham Yes. Should have been done years ago. Unlike · Reply · Message · 1 · 1 February at 22:30

NHS Blackburn with Darwen CCG Thanks Glynne.If you have a min, please fill in the survey at the top of this post. Like · Reply · Commented on by Lucie Higham · 6 February at 16:16

Joyce McHugh Yes but might need to be means tested for some Like · Reply · Message · 5 February at 17:20 · Edited

of 58

NHS Blackburn with Darwen CCG Thanks for your comments Joyce. If you don't mind, add them onto the survey so they are captured Like · Reply · Commented on by Lucie Higham · 5 February at 19:02 Joyce McHugh Where is the survey Like · Reply · Message · 6 February at 06:19

NHS Blackburn with Darwen CCG Joyce McHugh it's at the top of this post. It's a survey monkey link Like · Reply · Commented on by Lucie Higham · 6 February at 07:46

Dorothy Inman Yes, without a doubt Like · Reply · Message · 1 February at 14:15

NHS Blackburn with Darwen CCG Just another thought Dorothy Inman, you sound quite interested in health services, so please have a look at our membership scheme and consider signing up. http://www.blackburnwithdarwenccg.nhs.uk/.../citizen-panel/ Like · Reply · Remove Preview · Commented on by Shelley Prophet · 1 February at 14:56 Dorothy Inman Would be sacked within a week Like · Reply · Message · 1 February at 16:03

NHS Blackburn with Darwen CCG We would never sack you Dorothy lol! Like · Reply · Commented on by Lucie Higham · 1 February at 19:14

Anthony Crook YES go to track/boots/adds etc save our nhs Like · Reply · Message · 3 February at 11:22

of 58

NHS Blackburn with Darwen CCG Hi Anthony, if not already, please take a quick mo to complete our survey. Thanks Like · Reply · Commented on by Shelley Prophet · 3 February at 11:39

Kay Aspin yes definitely x Like · Reply · Message · 1 February at 21:11

NHS Blackburn with Darwen CCG Thanks Kay. Please give 60 seconds to fill in the survey so your views are captured Like · Reply · Commented on by Lucie Higham · 1 February at 21:14 Kay Aspin unable to complete as my phone doesn’t have enough memory capacity x Like · Reply · Message · 1 February at 22:12

NHS Blackburn with Darwen CCG Hi Kay, let us know if you would like us to pop one in the post for you with a SAE Like · Reply · Commented on by Shelley Prophet · 2 February at 12:58

Janet Lawrenson Yes definitely Like · Reply · Message · 1 February at 17:46

NHS Blackburn with Darwen CCG Thanks Janet . Please take 60 seconds to have your say by filling in our survey. Like · Reply · 1 · Commented on by Lucie Higham · 1 February at 19:13 Janet Lawrenson Will do Unlike · Reply · Message · 1 · 1 February at 19:14

Jackie Harrop I agree Gill Bolton. Like · Reply · Message · 6 February at 14:59

of 58

NHS Blackburn with Darwen CCG thanks Jackie. Please fill in our survey so your views are recorded. Like · Reply · Commented on by Lucie Higham · 6 February at 15:24

Jeanette Pearson Yes definitely Unlike · Reply · Message · 1 · 2 February at 20:06

NHS Blackburn with Darwen CCG Thanks Jeanette. Please fill in our survey so you views are captured. Like · Reply · Commented on by Lucie Higham · 2 February at 21:13

Helene McLeod Common sense. Come on other Health Boards do the same Unlike · Reply · Message · 1 · 2 February at 14:51

NHS Blackburn with Darwen CCG Thanks Helene, please fill in our very quick survey if you haven't already Like · Reply · Commented on by Shelley Prophet · 2 February at 17:24

Andrea Robinson Yes! Like · Reply · Message · 1 February at 17:56

NHS Blackburn with Darwen CCG Thanks Andrea. Please have your say by filling in our survey. Will literally take 60 seconds. Like · Reply · Commented on by Lucie Higham · 1 February at 19:13

of 58

Jayne Tebbey Yes. Unlike · Reply · Message · 1 · 3 February at 06:12

NHS Blackburn with Darwen CCG Thanks Jayne, please fill in our quick survey so your views are captured. Like · Reply · Commented on by Shelley Prophet · 3 February at 07:28

of 58

Eleanor Wareing Definitely need tighter control with prescribing and monitoring and thankfully surgeries are heading in the right direction with help from medicine management. Just about educating people! Like · Reply · Message · 2 · 1 February at 16:52

NHS Blackburn with Darwen CCG Thanks Eleanor. Please take time if you could to fill in the survey, will only take 60 seconds. Like · Reply · Commented on by Lucie Higham · 1 February at 19:20

Ann Bishop Our trust has stopped prescribing these things including Gluten free foods except to children and in exceptional circumstances!! We filled out a survey and the vast majority agreed Unlike · Reply · Message · 1 · 1 February at 19:27

NHS Blackburn with Darwen CCG Thanks Ann Like · Reply · Commented on by Lucie Higham · 1 February at 20:09

Helen Ashton BigPharma .... Even bigger thieves If we've paid in we should be entitled Like · Reply · Message · 1 February at 18:57

NHS Blackburn with Darwen CCG Unfortunately there isn't enough money to meet the demand so it is felt that saving money here - when things are available cheaper in shops or chemists - means that money could be spent on more serious conditions and more costly treatments. A packet of paracetamol could cost 25p in supermarket but nearer £10 in NHS because of all the processes needed. We are exploring these ideas/thoughts with this consultation. Like · Reply · Commented on by Lucie Higham · 1 February at 19:19

of 58

Ann Bishop Helen NOBODY should be getting these things free that is not what the NHS was created for we need to get real or end up with no NHS what would you prefer?? I am of the generation who knew what it was like when there was no NHS my parents re mortgaged t...See more Like · Reply · Message · 7 · 1 February at 20:12 · Edited Ann Bishop NHS Blackburn with Darwen CCG pack of 16 paracetamol is 16p in some supermarkets. If people can afford mobile phones and expensive nail jobs etc then they can afford to buy cheap pain relief!! Like · Reply · Message · 8 · 1 February at 19:38 Helen Ashton I have been an asthmatic from being 18 months old I also have anaphylaxis My prescription consists of piriton Salbutamol and serevent inhalers and the occasional epi-pen 3 of those items are not available to buy over the counter and must have a prescription Piriton are available for purchase and I'm happy to buy those for myself as with any other medication I require All medications should be available over the counter and they aren't I now live in a country where I'm able to buy my needed meds over the counter as well as anti biotics and stronger painkillers The prices are for example 30 Tramadol-paracetamol mix tablets for the equivalent of 3.20 the same of 30 Trimethroprim tablets and around 4.50 for a salbutamol inhaler Why I mention BigPharma is because Salbutamol used to be supplied by a company called Allan&Hadbury It's now owned by Bayer and GSK ... Ann Bishop I sold my home and left the UK so I could actually afford to live I don't receive benefits etc from the UK Needing medication and paying into a system that can't afford to support itself and being refused said medication is a totally different matter Like · Reply · Message · 1 · 2 February at 06:08

NHS Blackburn with Darwen CCG Only "Over the Counter" prescriptions are included in these proposals, not special medication that only doctor can prescribe. Like · Reply · 2 · Commented on by Lucie Higham · 2 February at 08:11 Helen Ashton NHS Blackburn with Darwen CCG ..... Going back to my original comment ...... BigPharma make nothing on those medications that's why they're so cheap Like · Reply · Message · 2 · 2 February at 08:14

of 58

Marion Heyslop No we shouldn't be prescribing anything that can be bought over the counter. Not only would it save the nhs a fortune but it would also stop scroungers keep coming back for free meds Like · Reply · Message · 3 · 1 February at 22:45

NHS Blackburn with Darwen CCG Thanks Marion. Please complete our 60 second survey so your views are recorded Like · Reply · Commented on by Lucie Higham · 2 February at 08:09

Tahir Zafar Shah Over the Counter medicines are really cheap nowadays Customers can always ask for a cheaper alternative to most minor ailment brand medications. A lot of education still needed but slowly the message is getting across Like · Reply · Message · 2 · 2 February at 07:41

NHS Blackburn with Darwen CCG Thanks for your comments. Please fill in the survey, whatever your opinion, so everyone's views are captured. Like · Reply · Commented on by Lucie Higham · 2 February at 08:09

Ruthie Haworth The problem with these proposals is that they hit the same people. I've got severe asthma and related severe allergies. I get 3 types of antihistamines on prescription (varying strengths, some 1 a day you and some every 4 hours). I also have chronic atopic eczema and get some moisturiser on prescription which is available over the counter. I go through all my medications very quickly. My daughter has coeliac disease, for which her gluten free food prescriptions have just been stopped. This adds a lot of money to our weekly food shopping (probably £15 - £20 a week). We are able to take this expense in our household budget, which I'm sure not all families are able to do. If we had to buy my tablets and creams, it would likely add at least another £20 a week on an already tight budget. I completely agree that over the counter drugs shouldn't be prescribed unless in extreme circumstances. As an aside, the pharmacist will not sell me antihistamines as I am breastfeeding. However, the doctor and the national drug in

of 58

breastmilk association both say I can take them so the pharmacists and doctors would need to "sing from the same hymn sheet" Like · Reply · Message · 1 · 2 February at 09:32

NHS Blackburn with Darwen CCG Thanks for your feedback. Only "Over the Counter" prescriptions will be included in these proposals. Specialist or "Medical" prescriptions relating to conditions will continue. These are not easy choices to make but the CCG has to consider all its options so it can use its dwindling resources as effectively as possible. Like · Reply · Commented on by Lucie Higham · 2 February at 10:18

Linda Creary No Like · Reply · Message · 2 February at 22:12

Sarah Caton No I don't think they should be on prescription, I think we need to stop prescribing over the counter medicines, we also need to encourage people to use their pharmacist for these things xx Like · Reply · Message · 2 · 3 February at 20:56

NHS Blackburn with Darwen CCG Thanks Sarah. Please fill in the survey Like · Reply · Commented on by Lucie Higham · 3 February at 23:29

Marion Heyslop The trouble is all the people that don't want to pay into the system are the ones that are abusing it. They expect all decent hard working taxpayers to pay for them. Like · Reply · Message · 1 · 3 February at 20:43

of 58

Claire Green No, If you can buy it over the counter for cheaper than a prescription costs, then no. Like · Reply · Message · 1 · 3 February at 23:47

NHS Blackburn with Darwen CCG Thanks for your feedback Claire. Please fill in the survey so your views are captured. Like · Reply · 1 · Commented on by Lucie Higham · 4 February at 00:10

Lynne Macneall Done the questionnaire and being a pharmacy dispenser think a lot of money wasted in the NHS Like · Reply · Message · 1 · 4 February at 15:56

Betty Orrell I buy them to take on holiday, they don't cost that much, when you consider what you pay for them on prescription, wish more people would ask what is the cost to buy them. Like · Reply · Message · 1 · 4 February at 16:28

NHS Blackburn with Darwen CCG Thanks Betty. We are trying to capture all views, for and against, so please fill in our survey. Like · Reply · Commented on by Lucie Higham · 4 February at 16:35

NHS Blackburn with Darwen CCG Thank you everyone for your comments. If you haven't already, please take a minute to fill in our short survey so we are able to capture your views. Like · Reply · 1 · Commented on by Shelley Prophet · 4 February at 16:51

Linda Creary No buy them more cheaply instead of draining the bus Like · Reply · Message · 4 February at 18:05

of 58

Linda Creary Lol Nhs Like · Reply · Message · 4 February at 18:05

Marion Heyslop How can you educate people that have no intention of paying for anything and it's not because they can't afford it as most of them are earning more on benefits than the workers are earning in wages it's a joke. Some one just needs to get a spine and say enough is enough before the nhs collapses through being abused Like · Reply · Message · 2 · 4 February at 18:27

Betty Orrell What concerns me is the sale of ibuprofen, people are not aware of the long term consequences of taking this drug. Like · Reply · Message · 4 February at 19:18

Katrina Marie My GP in Blackburn stopped prescribing these over a year ago, they are cheaper in the shops and stop using them unnecessarily. Like · Reply · Message · 6 February at 21:40

NHS Blackburn with Darwen CCG Thanks Katrina. Yes some have already stopped. The proposals if they are approved will ensure it is consistent across the borough. Like · Reply · Commented on by Lucie Higham · 7 February at 08:51

Fari Hussain Definitely not on px but I do think the prices of items at the chemist is too much. Something like nit lotion. The best stuff that actually works is 11.99 a bottle. To treat a family twice u need two. That's a lot of money for a problem that occurs a lot. Even if u do try other methods. If most items are under a fiver. It wouldn't seem as painful.

of 58

Like · Reply · Message · 8 February at 06:35

NHS Blackburn with Darwen CCG Thanks for your comments Fari, please take a minute to complete our survey so we have a record of your views. Like · Reply · 1 · Commented on by Shelley Prophet · 8 February at 09:17

of 58

Lynn Riley No. When my girls were in junior school they had headlice at least once a month. I had to spend a fortune on remedies. Obviously one parent could not afford the treatment so all the kids in the class got them again and again and again. At least if this treatment is prescribed all parents can use them. I also think reinstating the "nit nurses" would be a good idea. Unlike · Reply · Message · 2 · 3 February at 11:51

of 58

NHS Blackburn with Darwen CCG Hi Lynn, thanks for your comments. Please take a mo to fill in our survey so we can capture your views. Like · Reply · Commented on by Lucie Higham · 3 February at 12:00

Sarah Louise Same with paracetamol, someone who needs 8 a day would have to visit 13 pharmacies or shops to get enough for one month. Putting that on a disabled or sick person isn't fair. If they were from Darwen they'd need to visit the town centre on two occasion...See more Like · Reply · Message · 2 · 3 February at 12:14

Dorothy Inman So stop prescribing these items then. Man up Like · Reply · Message · 1 · 3 February at 14:33

NHS Blackburn with Darwen CCG Thanks for your comments Dorothy Like · Reply · 1 · Commented on by Lucie Higham · 3 February at 15:04

Eleanor Wareing Agree with some of your comments but unfortunately you have to draw a line somewhere. NHS isn't free despite what people think. Prescribing needs to change in order to put the money to better use in other areas. You will never please everybody and always somebody that won't agree, but changes need to be made. Like · Reply · Message · 3 February at 17:11 · Edited

NHS Blackburn with Darwen CCG Thanks for your comments Sarah and Eleanor. Please complete our short survey so we can capture your comments. Like · Reply · Commented on by Shelley Prophet · 3 February at 17:23

of 58

Nathan Gregory Yes. Spend 50p on paracetamol in the shop not the fortune it costs NHS to prescribe it Unlike · Reply · Message · 3 · 3 February at 18:50

NHS Blackburn with Darwen CCG Thanks Nathan for commenting. Please complete our short survey as we need to capture everyone's views. Please feel free to share amongst your friends and family Like · Reply · Commented on by Shelley Prophet · 3 February at 19:05

Colette Whitaker Was Briggs Yes stop prescribing Like · Reply · Message · 1 · 3 February at 20:43

NHS Blackburn with Darwen CCG Colette, please fill in the survey so your views are captured Like · Reply · Commented on by Lucie Higham · 3 February at 23:24 Colette Whitaker Was Briggs NHS Blackburn with Darwen CCG filled in Like · Reply · Message · 3 February at 23:34 Laura Geary Yes stop prescribing Like · Reply · Message · 1 · 3 February at 21:06

NHS Blackburn with Darwen CCG Thanks Laura. Make sure your comments are included by completing the survey Like · Reply · Commented on by Lucie Higham · 3 February at 23:25

Caroline Whitaker Feel like I've personally spent that in buying treatment for my daughter! Making up for all those parents who

ahL

NL

Re

JaaL

NL JL

aren't so on thehave no excuseLike · Reply · M

NHS BlackburLike · Reply · 1

Rachel Ann Meelsewhere!

Jenny Glancy-are the reason and int...See mLike · Reply · M

NHS BlackburLike · Reply · C

Jenny Glancy-Like · Reply · M

e ball! Didn't eve not sorting thMessage · 2 · 3

rn with Darwen · Commented

ellor I never kn

-Potter I think headlice reoccore

Message · 3 Fe

rn with DarwenCommented on

-Potter NHS BMessage · 4 Fe

ven know you ceir kids out!!

3 February at 2

n CCG Thanks on by Lucie H

new that too. I j

more should becur. I think if pa

ebruary at 23:05

n CCG Thanksby Lucie High

lackburn with Debruary at 11:17

could get it on a😡

1:28

s for your commHigham · 3 Febr

just use tee tre

e done to help arents are not a

5

s for your commam · 4 Februar

Darwen CCG I 7

of 58

a prescription,

ments. Please truary at 23:24

ee conditioner i

and protect chadequately trea

ments Jenny. Ifry at 10:09

have done

which infuriate

take 60 second

it works a treat

hildren whose pating the proble

f you have 60 s

es me more, no

ds to fill in our s

t!! NHS should

parents don't trem they should

seconds, pleas

ow I know the o

survey

definitely use t

reat headlice pr be reported to

se fill in the surv

other parents

this money

roperly; as theyo social service

vey.

y es

of 58

Nathan Gregory All of them. Like · Reply · Message · 6 February at 16:31

NHS Blackburn with Darwen CCG Thanks Nathan. Please fill in the survey and then your views are captured. Like · Reply · Commented on by Lucie Higham · 7 February at 08:51

of 58

Lydia Maguire Stop writing prescriptions 4 them! I was offered paracetamol 4 my child on prescription and I turned it down, its £1 a bottle and something I always have in. U wudnt write a prescription 4 me 4 paracetamol becuz I pay 4 prescriptions so why do it 4 'free' Like · Reply · Message · 7 February at 00:00

NHS Blackburn with Darwen CCG Hi Lydia, Thanks for your feedback. Yes you're right, some doctors do give it out and some have already stopped. The proposals, if approved, will stop it once and for all across the area. Like · Reply · 2 · Commented on by Lucie Higham · 7 February at 08:49

Dorothy Inman They are always saying the trust is short of cash. Now we know why Unlike · Reply · Message · 1 · 7 February at 17:45 Dorothy Inman All can be purchased over the counter. Stop prescribing now Unlike · Reply · Message · 1 · 7 February at 17:46

NHS Blackburn with Darwen CCG Hi Dorothy, yes the CCG is now having to make lots of tough decisions. Unfortunately, they won't suit everyone. Like · Reply · Commented on by Shelley Prophet · 7 February at 17:57

Sara Louise Hirst Antiperspirants!! Seriously?? Most of this could be bought much cheaper in the supermarket! I think only families in real poverty would need it on prescription and even then the nhs should give a voucher as it would be much cheaper than the prescription cost! Save the money for cancer treatments and services that help people and children with chronic health conditions Unlike · Reply · Message · 1 · 7 February at 19:53

DbpL

NvrL

Deborah Iddonbut didn't keep prescr...See moLike · Reply · M

NHS Blackburviews. Just so yregular prescripLike · Reply · 1

n As someone receipts from fore

Message · 12 F

rn with Darwenyou are aware,ption for either · Commented

who's spent £5first 4 �) than

February at 08:3

n CCG Hi Debo, the proposalsa long-term or on by Shelley

50.40 on prescnks to this wond

35

orah thanks fors only affect me

medical conditProphet · 12 F

of 58

criptions for myderful coughing

r your commeneds for short-tetion. February at 12:

y self since boxg bug that has

nts. Please comrm minor cond

:08

xing day! ! ( yesnow left me wi

mplete our survitions. It won't

s I should haveith asthma ,hav

vey so we can raffect anyone

e got a prepaid ving 2 children

record your needing a

's

of 58

Diane McDonald It will make my job better I'm a medicines manager at a gp practice and we spend hundreds on these items.

Unlike · Reply · Message · 2 · 9 February at 18:25 · Edited NHS Blackburn with Darwen CCG Thanks Diane. Please fill in our survey so we can take all comments into account. Like · Reply · Commented on by Lucie Higham · 9 February at 20:41

Nichola Preston If people could get good meds from the chemist then I'm sure they would rather not go the docs, problem also is schools won't give kids medication if it's not prescribed - although I think this is a good idea x Unlike · Reply · Message · 3 · 9 February at 18:28

NHS Blackburn with Darwen CCG Please Add your comments to our survey so we can look at your ideas Like · Reply · 1 · Commented on by Lucie Higham · 9 February at 20:42

NHS Blackburn with Darwen CCG Thanks for your comments Diane and Nicola. Please would you complete our survey so we have a record of your views? Link to survey can be found on our website under Get Involved www.blackburnwithdarwenccg.nhs.uk. Thanks Like · Reply · Remove Preview · Commented on by Shelley Prophet · 9 February at 19:39 Nichola Preston Done ! Unlike · Reply · Message · 1 · 10 February at 08:21

DleU

NbL DwU

NrL DU

HreL

NfoagL

Dominic Holdieaves work on Unlike · Reply ·

NHS Blackburbe the odd crocLike · Reply · 3

Dominic Holdiwould do this, aUnlike · Reply ·

NHS Blackburrecord your viewLike · Reply · 2

Dominic HoldiUnlike · Reply ·

Hilary Kay Overock up to the getc. Get a grip.Like · Reply · M

NHS Blackburor the right rea

and are trying tgetting people'sLike · Reply · 2

ng It depends.shark bites.

· Message · 5 ·

rn with Darwencodile but that’s3 · Commented

ng Of course, after all, pharm· Message · 3 ·

rn with Darwenws.

2 · Commented

ng Sure will, ju· Message · 1 ·

er the counter mgps for these is

Message · 23 F

rn with Darwenason. Over the o promote self s views.

2 · Commented

. Are we talking

· 22 February a

n CCG Not surs another story on by Shelley

I jest. Only recacists are high· 22 February a

n CCG Thanks

on by Shelley

ust off to pick th· 22 February a

medications ons to get them fre

February at 15:3

n CCG HI Hilaryears, as they

f care. Patients

on by Lucie H

g about a Sting

at 14:40 · Edite

re there are may! ;-)

Prophet · 22 F

cently did I attehly qualified. at 14:59

s for your comm

Prophet · 22 F

he youngest upat 15:04

n prescription??ee on a script.

39

ry. Thanks for yitems have be

s still demand th

Higham · 23 Feb

of 58

gray barb, croc

ed

any sharks swim

February at 14:

end a pharmacy

ments Dominic,

February at 15:

p from school f

???? What on What an abus

your feedback.ecome more reahem so that is

bruary at 15:43

odile bite, or ju

mming around

:57

y and was give

, please make

:03

first though.

earth is the NHe of the system

. Many of theseadily available,why we are pro

3

ust a midge? I'm

Blackburn with

en excellent adv

sure you comp

HS thinking of?m. Medicated s

e things were s, many GPs haoposing to stop

m not sure how

h Darwen Dom

vice. I wish mo

plete our surve

??? The only reoap, shampoo

started many yeave stopped prep them once an

w well dock

minic :-) Migh

ore people

y so we can

eason people s cough bottles

ears ago and escribing them nd for all and

t

s

of 58

NHS Blackburn with Darwen CCG I should add that many of these things were only available on prescription but over the years, as pharmacies and supermarkets have changed, you can now get them over the counter - whereas you couldn’t previously. Also cost can be an issue for many people as some of them can still be expensive like nit lotions. Like · Reply · Commented on by Lucie Higham · 23 February at 15:44 Hilary Kay There will always be a cohort of gps that will continue feeding this demand until you stop it. I'm in medicine and believe me this is not going to stop until you stop it dead. Like · Reply · Message · 23 February at 16:34 Hilary Kay You are feeding this demand. I would also stop simple analgesia on the Nhs. It is cheaper to buy over the counter than it costs the Nhs to buy in. Like · Reply · Message · 23 February at 16:37 Dominic Holding Hilary, they are trying to put a stop to it. Complete the survey to have your say. Unlike · Reply · Message · 1 · 23 February at 16:39

NHS Blackburn with Darwen CCG If approved, this will stop it for good. Although there will be exemptions for those with specific conditions. Like · Reply · Commented on by Lucie Higham · 23 February at 16:40 Hilary Kay Will this be rolled out through the country?? Like · Reply · Message · 23 February at 16:41 Dominic Holding Small steps, Hils. Like · Reply · Message · 1 · 23 February at 16:42

NHS Blackburn with Darwen CCG I can only speak for BwD. Other CCGs have already done it and more are looking at it. Like · Reply · 2 · Commented on by Lucie Higham · 23 February at 16:46 Megan Gillson That's true! But unfortunately people would rather get free paracetamol than pay 16p out of their own pockets! Like · Reply · Message · 27 February at 02:15

ML

NpL

DibrUV

NpjuyL DL

NsL

Margery ComeLike · Reply · M

NHS Blackburplease. Like · Reply · C

Donna Ecclesbuprofen on prreorders the repUnlike · Reply ·View 1 more re

NHS Blackburpatients hoardinust keep gettinyou should tell Like · Reply · C

Donna EcclesLike · Reply · M

NHS Blackburstops once andLike · Reply · 1

er Any housewMessage · 24 F

rn with Darwen

Commented on

Survey complerescription alonpea...See more· Message · 1 ·

eply

rn with Darwenng medicines tg it. You don’t the dr just wha

Commented on

I agree compleMessage · 1 Ma

rn with Darwend for all. · Commented

wife should haveFebruary at 08:4

n CCG Thanks

by Shelley Pro

eted! I think theng with other me · 24 February a

n CCG This is hey don’t needneed to get ev

at you need. by Lucie High

etely - howevearch at 10:23

n CCG That's w

on by Lucie H

e enough sens41

s Margery, have

ophet · 24 Feb

ey should stop medication - the

at 15:03

exactly the sord and also somverything every

am · 1 March a

r some mindse

why we are get

Higham · 1 Marc

of 58

se to deal with t

e you complete

ruary at 09:24

providing minoey are exempt f

rt of issue that me people havey time on the pr

at 10:16

ets are very rigi

tting people's v

ch at 10:26

this.

ed our survey?

or treatments ofrom paying be

this exercise is told us they dorescription, it sh

id :(

views about the

? Would be muc

on prescription cause of the co

s looking at. Weon’t want to telhould be a list o

e proposal to tu

ch appreciated

- a family memondition(s) (the

e have lots of el the Dr they doof what you us

urn it off at this

d if you would

mber has eir spouse

examples of on’t need it so

sually get and

end ! So it

DsaU

NaL

CbtU

NL

BU

NTL BL

Donna Jones Bsomething for aand told her to Unlike · Reply ·

NHS Blackburalready. ThanksLike · Reply · C

Cristina Irina Dbe able to buy mhere 😱 ridic

Unlike · Reply ·


Barbara RalphUnlike · Reply

NHS BlackburThanks Like · Reply · C

Barbara RalphLike · Reply · M

But make sure a sting from onego straight to t· Message · 2 ·

rn with Darwens

Commented on

Diaconu The pmore thing withulous! · Message · 1 ·


h In favour of st· Message · 4

rn with Darwen

Commented o

h Already compMessage · 25

you actually se of the countehe doctor's sur· 22 February a

n CCG Would

by Shelley Pro

pharmacist shohout prescriptio

· 22 February a

n CCG Thanks on by Shelley

topping prescri4 · 22 February

n CCG Hi Barb

on by Lucie Hig

pleted February at 17

ee the pharmaer staff. As she rgery. 😐 at 22:40

really apprecia

ophet · 23 Feb

ould be able to on. Completed

at 14:54

s for your commProphet · 22 F

iptions for minoy at 11:30

bara if you have

gham · 22 Febr

7:36

of 58

acist. A few yeastretched her

ate if you would

ruary at 09:35

give you what survey. I didn't

ments Cristina February at 14:

or conditions. P

en't already ca

ruary at 11:57

ars ago I was inarm out to pay

d complete our

you need or set even know yo

and for comple:57

Pharmacists pro

n you please ta

n a local pharmy, I noticed the

survey please

end you to see ou could get pr

eting our survey

ovide almost a

ake a mo to co

macy when a latell-tale red line

Donna, if you

GP if necessaescription for s

y!

all that is neede

omplete our ver

dy asked for e up her arm

haven't

ary. We should some listed on

ed.

ry short survey?

of 58

Dorothy Inman Chemist or supermarket shelf. Or maybe just plain old vinegar Unlike · Reply · Message · 3 · 22 February at 11:20

NHS Blackburn with Darwen CCG Yes, good old vinegar. A super versatile and cheap remedy! Like · Reply · 1 · Commented on by Lucie Higham · 22 February at 11:58

Wendy Feast If any of us need anything generally we go to the chemist. Unlike · Reply · Message · 1 · 23 February at 22:12

NHS Blackburn with Darwen CCG Thanks Wendy, if you have a minute please complete our short survey Like · Reply · Commented on by Shelley Prophet · 24 February at 09:42

Julie Molineux Chemist as a starting point. They would redirect you if needed. Unlike · Reply · Message · 1 · 23 February at 19:45

NHS Blackburn with Darwen CCG Thanks Julie, please complete our short survey so we can capture your comments Like · Reply · Commented on by Shelley Prophet · 24 February at 09:43

April Grimshaw I agree with self medicating and would never ask for paracetamol etc on prescription, my problem would be that daughter can only have a bottle of piriton in school if it's been prescribed. I was happy to buy a bottle but school would not allow it unless it had a prescription label on it. As she has a serious allergy she needs it there. Unlike · Reply · Message · 1 · 25 February at 14:32 · Edited

NHS Blackburn with Darwen CCG Thanks April please complete our survey

L

SI U

NinL

LnAL

NL

LU

NL

Like · Reply · C

Shona Mutch Vwould never d

Unlike · Reply

NHS Blackburnto account Like · Reply · C

Lesley Briscoenothing is free. Aldi Like · Reply · M


Lesley BriscoeUnlike · Reply


Commented on

Vinegar and if dream of seeing

· Message · 1

rn with Darwen

Commented o

e A lot of peoplI was a midwif

Message · 1 ·

rn with DarwenCommented o

e Did it last nig· Message · 1


by Shelley Pro

that doesn't wog my GP for su · 22 February

n CCG Thanks

on by Shelley P

le think that prefe and some pa

26 February at

n CCG Hi Lesleon by Shelley P

ht 😃 · 27 February

n CCG Fab, thon by Shelley P

ophet · 25 Feb

ork , speak to puch trivia . y at 18:54

s for commentin

Prophet · 22 Fe

escriptions meatients insisted

t 22:58

ey, please comProphet · 27 Fe

y at 14:07

ankyou! :-) Prophet · 27 Fe

of 58

ruary at 21:25

pharmacist .

ng Shona, plea

ebruary at 19:5

dicines are freed on prescriptio

mplete our survebruary at 09:4

ebruary at 14:1

ase complete o

53

e and they are ns for paraceta

ey so we can c40

1

our short survey

entitled. Someamol which is p

capture your co

y so we can ta

eone has to papractically a pe

omments. Than

ke your views

y for them enny a pill from

nks

of 58

Sarah Peake Over the counter medication that doesn't need a prescription shouldn't be given one.....simples, just as long as they're kept cheap enough for everyone to buy Like · Reply · Message · 25 February at 23:45 · Edited

NHS Blackburn with Darwen CCG Thanks Sarah, please fill in our short survey so we can record your comments . Thanks Like · Reply · 1 · Commented on by Shelley Prophet · 27 February at 09:40

Sarah Peake I have Unlike · Reply · Message · 1 · 27 February at 09:41

NHS Blackburn with Darwen CCG Thankyou! Like · Reply · Commented on by Shelley Prophet · 27 February at 09:42 · Edited

Bilal Hussain Charge patients 20p per med (upto a max of £2) regardless of exemption and you'll suddenly see patients no longer ordering things they don't need! Like · Reply · Message · 3 · 25 February at 10:38

NHS Blackburn with Darwen CCG Hi Bilal, please complete our survey so we can capture your views. Thanks Like · Reply · Commented on by Shelley Prophet · 27 February at 09:39

Karen Taylor I agree about those vouchers because some already have to choose between heat or food, so where will they get money for medicines, from my experience of buying medication it can be expensive. Like · Reply · Message · 3 · 22 February at 21:28

NL

MU

SsL

NL

ScyL

LU

NcL


Margery ComeUnlike · Reply

Sarah Slater Oseems nothing Like · Reply · M


Sarah Louise Ico-workers havyet 😂 Like · Reply · M

Lesley BriscoeUnlike · Reply

NHS Blackburconditions not fLike · Reply · C


er Nowhere ne· Message · 2

Only go docs whhas changed b

Message · 2 ·

rn with Darwen1 · Commente

I have next to nve had cellulitis

Message · 26

e You are an e· Message · 2

rn with Darwenfor long term coCommented o

n CCG Thankson by Lucie Hig

ar as expensiv2 · 24 February

hen pharmacy but there r now22 February at

n CCG Many thed on by Lucie

no immune syss and I really do

February at 01

exception it's m2 · 27 February

n CCG Thanksonditions or clin

on by Shelley P

s Karen. Pleasegham · 22 Febr

ve as wasting ay at 08:44

or symptoms pw less resourcet 21:15

hanks Sarah foHigham · 22 F

stem thanks to on't want to be

:20

inor ailments thy at 08:41

s Lesley, you anical need. Prophet · 27 Fe

of 58

e take the timeruary at 22:24

a doctor's time.

persist as that'ss and more str

or your feedbacFebruary at 22:

immunosupprenumber 3 beca

hey're talking a

re right. Sarah

ebruary at 09:2

to fill in our su

Look after you

s what the nhsress for those w

ck 24

essive medicatause we don't g

about

, these proposa

26

urvey

urself and apply

s is for my mumwho work for th

tions so I'm goiget sick pay an

als only affect

y common sen

m was a nurse ohe nhs survey f

ing straight to and I don't really

prescriptions fo

nse!!!

on a&e and it filled in

a doctor. Two y feel like dying

or minor

g

of 58

Joan Williams I always try to self medicate where possible, and go to GP if the condition doesn't respond in a reasonable time. But there is a danger with illnesses such as meningitis which require a quick diagnosis. Also, provision must be made for low income families where even a small item from the pharmacy may be unaffordable. Like · Reply · Message · 23 February at 14:20

NHS Blackburn with Darwen CCG Hi Joan please complete our survey which will allow us to capture your comments. Thanks Like · Reply · Commented on by Shelley Prophet · 23 February at 14:32

Julie Brandwood It depends, l was bitten all over my legs with mosquitos, l took antihistamines and put cream on. My legs swelled up and l could hardly walk. I went to my gp and got antibiotics. I wouldn't have gone to A&E unless my doctor told me to. You can't afford...See more Like · Reply · Message · 23 February at 10:14

NHS Blackburn with Darwen CCG thanks for your comments Julie. Really appreciated. Like · Reply · Commented on by Lucie Higham · 23 February at 10:26

Deborah Tull Darwen treatment rooms do deal with walk in minor items. Like · Reply · Message · 24 February at 23:30

Julie Brandwood I think it's a good idea. A&E should be for more serious conditions, if all health centres could treat the less serious problems it would cut down waiting time and free nursing staff. The health centres are also local to many communities and people with children and the elderly would not have to travel as far. Like · Reply · Message · 24 February at 23:39 · Edited

Daryl Smith I dont think they are meaning for anything.. i filled in the survey and one of the questions asks whether they should stop prescribing treatment for mouth ulcers. Cancer patients can get chronic mouth ulcers, so they need dr intervention. I think its

of 58

about common sense. Unfortunately, many don’t have that Like · Reply · Message · 25 February at 15:56

NHS Blackburn with Darwen CCG Hi Daryl yes there will be clinical exceptions. The proposals only affect prescriptions for minor conditions where you can easily buy the treatments over the counter Like · Reply · 1 · Commented on by Shelley Prophet · 25 February at 21:23

Helen Lang I got stung once and didn't bother with a gp appointment as I knew it was nothing.. nor did I bother with a chemist as I already had cream and took antihistamine for the itching. it got worse and when I finally went to chemist he suggested I needed ant...See more Like · Reply · Message · 1 · 22 February at 23:18

NHS Blackburn with Darwen CCG Thanks Helen Like · Reply · 1 · Commented on by Shelley Prophet · 23 February at 09:34

Preeti Shukla Yep I do x Like · Reply · Message · 23 February at 19:40 Tracy Davies These mozzie bites needed more attention than the local chemist could give out. Do maybe it all depends on what kind of insect bite you have

of 58

Like · Reply · Message · 24 February at 13:50

NHS Blackburn with Darwen CCG Ouch Tracy! Yes of course, it will all be based on individual clinical needs. Like · Reply · Commented on by Shelley Prophet · 24 February at 15:28

Nickie Squires If you can buy it over the counter you don't need a prescription ! Simples x Like · Reply · Message · 25 February at 22:10

NHS Blackburn with Darwen CCG Hi Nickie please fill in our short survey so we can record your views. Thanks Like · Reply · Commented on by Shelley Prophet · 27 February at 09:40

of 58

Joanne Taylor The bigger issue is why are prescriptions so expensive when the medication is available cheaper? So much money could be saved by having a tiered pricing system for medication! Like · Reply · Message · 25 February at 21:00

NHS Blackburn with Darwen CCG Thanks Joanne please complete our survey Like · Reply · Commented on by Shelley Prophet · 25 February at 21:25

Joanne Taylor yes I have Unlike · Reply · Message · 1 · 25 February at 21:29

Raza Ali Joanne Taylor majority of medicine are actually subsidized by the NHS they are not cheaper If it is and you can buy it over the counter your chemist should tell you Like · Reply · Message · 11 March at 09:34 · Edited

Kayleigh Atherton There aren't enough chemists and pharmacists open until later. I had a nasty reaction to a horsefly bite and ended up at the out of hours doctors after calling 111 because there wasn't a chemist open near me. Like · Reply · Message · 25 February at 17:05

NHS Blackburn with Darwen CCG Thanks Kayleigh please complete our survey Like · Reply · Commented on by Shelley Prophet · 25 February at 21:26

Raza Ali That's probably only going to get worse as cuts to community pharmacy started in December upto 3000 chemists nationally especially the late opening ones could close Like · Reply · Message · 11 March at 09:35

of 58

Kayleigh Atherton In which case, more people will be relying on 111 services or most likely, going into A and E as there's nothing else open Like · Reply · Message · 11 March at 09:40

Linda Ross I do agree with some of what has been written but feel that in some cases, it's a missed opportunity to evaluate some more serious conditions! Like · Reply · Message · 25 February at 16:04

NHS Blackburn with Darwen CCG Thanks Linda please complete our survey Like · Reply · Commented on by Shelley Prophet · 25 February at 21:27

Raza Ali NHS Blackburn with Darwen CCG - not quite sure why talks on a national pharmacists formulary (minor ailment formulary ) were stopped last year ...or why the gov decided to cut funding to community pharmacy you can't ask pharmacy for help when potentia...See more Like · Reply · Message · 2 · 25 February at 12:10

NHS Blackburn with Darwen CCG Thanks for your comments. Like · Reply · Commented on by Lucie Higham · 25 February at 12:41

Raza Ali NHS Blackburn with Darwen CCG as a matter of curiosity would you happen to know or direct me to any data or impact study nhs blackburn and darwen ccg carried out before they made changes to prescribing habits - calculations of said changes and how much they are saving theoverall NHS drugs budget? thank you Like · Reply · Message · 1 · 25 February at 13:01 · Edited

NHS Blackburn with Darwen CCG Hi. I can ask the question when the office opens on Monday and come back to you.

of 58

Like · Reply · Commented on by Lucie Higham · 25 February at 14:00

Julie Pentony Maybe people who are struggling financially could be entitled to some kind of medicine vouchers? People who are less fortunate often have poorer health. Like · Reply · Message · 1 · 22 February at 21:02

NHS Blackburn with Darwen CCG Children of course still get free prescriptions and this won't effect those who get medicines for their conditions. This is just over the counter meds which you can get in shops and pharmacies cheaper - and often quicker Like · Reply · 1 · Commented on by Lucie Higham · 22 February at 22:26

Julie Pentony Some of the items can be expensive, poorer health often means purchasing more medicine, like Karen Taylor said, some are choosing between heat and food, some of the items are not cheap for those people, it is £5 for Daktarin foot spray and £9.00 for a ...See more Like · Reply · Message · 1 · 22 February at 22:48

Julie Pentony I have already filed out the survey Unlike · Reply · Message · 1 · 22 February at 22:50

Lilian Fox Cas sister for many years don't think we can change This we tried this 1972 onwards x Unlike · Reply · Message · 1 · 23 February at 00:03

NHS Blackburn with Darwen CCG Hi Lilian, thanks. Would you complete our short survey please? Thanks Like · Reply · Commented on by Shelley Prophet · 23 February at 09:35

of 58

Julie Reay Chemist all the way. Unlike · Reply · Message · 1 · 22 February at 20:23

NHS Blackburn with Darwen CCG Thanks Julie Like · Reply · Commented on by Lucie Higham · 22 February at 22:24

Sandra Blades Stop it pull the sting out put vinigar on Unlike · Reply · Message · 1 · 22 February at 16:08

NHS Blackburn with Darwen CCG Cheers Sandra Like · Reply · Commented on by Lucie Higham · 22 February at 22:24

Catherine Lodge Pharmacist definitely! Unlike · Reply · Message · 1 · 22 February at 11:47

NHS Blackburn with Darwen CCG Hi Catherine, can you please give us your views by completing our short survey? Thanks Like · Reply · Commented on by Lucie Higham · 22 February at 11:59

Susan Poulton your best bet is two go two the chemist Unlike · Reply · Message · 1 · 22 February at 19:15

NHS Blackburn with Darwen CCG Hi Susan, please take a minute and complete our survey so we can take your comments into

of 58

account Like · Reply · Commented on by Shelley Prophet · 22 February at 19:55

Kellie Louise Tomo Chemist xxx Unlike · Reply · Message · 1 · 23 February at 18:17

NHS Blackburn with Darwen CCG Thanks Kellie Like · Reply · 1 · Commented on by Shelley Prophet · 24 February at 09:43

Val Standing Shame GPS can't prescribe common sense. Like · Reply · Message · 1 · 22 February at 17:44 Andrea Robinson I completely agree! I'm a GP receptionist! Like · Reply · Message · 22 February at 19:06

NHS Blackburn with Darwen CCG Hi ladies, thanks for commenting. Please complete our short survey so we can capture your views. Like · Reply · Commented on by Shelley Prophet · 22 February at 19:54 Andrea Robinson Already have! Unlike · Reply · Message · 1 · 22 February at 21:36

EL

NL

JL

NL

GU

NL GL

Elaine BaxendLike · Reply · M


Janet LawrensLike · Reply · M


Gwyneth EastwUnlike · Reply


Gwyneth EastwLike · Reply · M

dale Chemist x Message · 27


son Chemist Message · 23


wood Tcp · Message · 1


wood That andMessage · 24

February at 21

n CCG Thankson by Lucie Hig

February at 14

n CCG thanks ed on by Lucie

· 24 February

n CCG Gosh I ed on by Lucie

d witch hazel cFebruary at 23

:16

s Elaine gham · 27 Febr

4:43

Janet Higham · 23 F

y at 17:14

remember tcp Higham · 24 F

cured most thin3:28

of 58

ruary at 21:20

February at 15:

days! February at 20:

ngs 😃

09

13

of 58

Julia Hayden See pharmacist unless just a midge bite or something like that then use antisan Unlike · Reply · Message · 1 · 24 February at 17:08

Irene Pearson I think you should stop Unlike · Reply · Message · 1 · 27 February at 17:53

Zoe Barker Go to pharmacy Unlike · Reply · Message · 1 · 26 February at 14:16

Jean Whelan Sears we buy the things from the chemist we need, just looked on line how much wasp spray and burn spray is cheapest about £6 including Asda. Like · Reply · Message · 28 February at 21:51

Barbara Kay Chemist or supermarket! Like · Reply · Message · 28 February at 16:44

of 58

Jean Morris If Everyone who ever they are, pays £1 prescription, NHS would be quids in Like · Reply · Message · 2 · 21 March at 08:11 View 7 more replies

Fari Hussain Definitely agree but also for this to work it needs to be affordable. Everything shud be no more than a few quid. The problem is buying over the counter products can mount up. So prices are a big deterrent.

L

NL

NsL

NL

NpL

N

BwL

N

Like · Reply · M


Nicole Masonson, needless tLike · Reply · M


Nicole Masonpotentially fatal Like · Reply · M

NHS Blackbur

Bridget Pickupwithdrawn at thLike · Reply · M

NHS Blackbur

Message · 21 M

rn with DarwenCommented on

I know someonto say I gave he

Message · 22 M


I have filled in for allergy suff

Message · 22 M

rn with Darwen

p Yes then youe moment or re

Message · 22 M

rn with Darwen

March at 22:02

n CCG Thanksby Lucie High

ne who gets suer my opinion,

March at 08:52

n CCG Thanks on by Lucie H

the survey, agferers

March at 10:01

n CCG thanks

u could fund myeduced to two

March at 10:09

n CCG Hi Bridg

s Fari for your fam · 22 March

udacrem on preabuse of the s

s Nicole. This isHigham · 22 Ma

ree with the cu

Nicole. Other p

y epidural pain

get. Thanks for

of 58

feedback. Pleah at 10:05

escription and system.

s the sort of issarch at 09:51

utting of minor

people have al

relief back inje

r your commen

se fill in our su

she doesnt pay

sue that the pro

prescriptions a

ready raised th

ections I so des

nt. The CCG ha

rvey before the

y for it, she eve

oposals are aim

apart from antih

his issue too - s

sperately need

as had to chang

e deadline.

en offered to ge

med at address

histamines, this

safety is a big c

😡 😡 whic

ge its policy to

et some for my

sing.

s could be

concern

ch have been

ensure it is in

y

of 58

line with the latest NICE guidance and best practice. The new guidance says that back injections should not be offered to patients, as this type of treatment is not considered to be clinically effective. As part of the pain management service, you should be offered other alternatives of treatments. Like · Reply · Commented on by Lucie Higham · 22 March at 10:26 Bridget Pickup I know what your policy is as I have written to you and so has my mp Nigel Evans and we are still awaiting your reply Like · Reply · Message · 22 March at 10:44

NHS Blackburn with Darwen CCG Hi Bridget, I think the letter will have gone to our colleagues at East Lancashire CCG which covers your area. I will pass on your comments to them. Like · Reply · Commented on by Lucie Higham · 22 March at 10:59

Sarah Louise It's not that £1 is a lot, £1 could mean someone not getting life saving medication or ending up on the streets which is why children don't pay, the elderly don't pay and those who can't afford to don't pay. Not only that but the £1 charge could mean a...See more Like · Reply · Message · 22 March at 11:08 Jean Morris I mean £1 regardless of how many items you get, I spend weeks in hospital with problems with my arm through the cancer and I am so grateful to the nhs for saving my life each time I get the infection, I was only my chemist suggest this idea, Like · Reply · Message · 22 March at 12:59

55

3. Advertising (Facebook)

3.1. Facebook has many algorithms in place that determine which posts are seen, and which dwell on the bottom of the user’s news feed. Therefore the challenge for us was to get our survey link out to as wide an audience as possible

3.1.1. For the relatively small cost of £53.53, five Facebook posts were

selected to boost in order to help us reach a broader audience than they otherwise would.

3.2. Boosted Posts have a higher chance of being seen by people who have liked

our page. Whenever someone likes or comments on a boosted post, it can appear on their friends’ news feeds—even those who are not following our page—and therefore helping give us exposure to new audiences.

56

4. Twitter

4.1. The CCG’s Twitter page has 3,329 followers so potentially any tweet that is posted has the prospect of reaching this number of Twitter followers.

4.2. The demographic of followers is quite evenly split between females 48% and

males 52%. Similar to Facebook, the most common age range of follower is between 25 to 54 and again, it is encouraging to note that we have followers aged under 18 and over 65.

4.3. The following demonstrates the tweet activity: number of impressions made (first number) and number of engagement (second number).

4.3.1. Impressions is the number of times users saw the tweet on Twitter;

engagements is the total number of times a user has interacted with a tweet. This includes all clicks anywhere on the tweet, retweets, replies, follows, and likes.

58

5. Website

5.1. Besides Facebook, the CCG website was the primary resource for the engagement detailing rationale behind the proposals, category spend of the medicines/treatments affected, and ways in which the public could give their feedback. It also provided a link to a Word document of the survey which could be downloaded and posted to the CCG if preferred – See page

5.2. The link to the webpage can be accessed at:

http://www.blackburnwithdarwenccg.nhs.uk/get-involved/current-consultation/proposals-stop-prescribing-medicines-minor-conditions/

appendix 5 - digital report - nhs blackburn with darwen ccg€¦ · 1.5. a total of £53.53 was...

Documents