appendix 3: completed questionnaires university of ibadan · 2005. 3. 8. · appendix 3: completed...
TRANSCRIPT
APPENDIX 3: Completed Questionnaires
University of Ibadan
Organisational Details Institution Name: UNIVERSITY OF IBADAN City: IBADAN Country: NIGERIA Website address: www.ui.edu.ng Number of full-time students 21,000Number of part-time students 5,000Number of faculty 1,300 Teaching, 4,500 Non-TeachingIs there an independent ITdepartment/ Unit in yourinstitution?
Yes
Is there a national researchand education network(NREN) in the country?
If yes, please give any relevant details and comments:
This is yet to fully take off, but, being organised by the National UniversitiesCommission.
Questionnaire Respondent/International Bandwidth Project Contact Information Name: Dr. A E Oluleye Position: Director MIS Unit Telephone Number: (234) 802 290 2807 Email address: [email protected] or [email protected]
Connectivity Details
1. Type of connectivity used to link the Institution to the Internet Service ProviderLeased Line – Fiber
Leased Line – Copper WireLeased Line – Radio link/Wireless
Satellite/VSAT XDial Up
2. Capacity of connection:Uplink (Kbps): 256 kbps
Downlink (Kbps): 1 Mbps
3. What do you use your connection for:Data access (internet) XVoice Over IP (VOIP)
Video conferencing Other
4. Service Provider Name (if more than 1, providedetails of primary or main provider):
SkyVison LCC ( of Israel) c/o General DataEngineering Services (GDES-Nigeria)
5. Service Provider Address:Street. Address 18b Oshin Road
City, Country Kongi-Bodija, Ibadan, NigeriaTelephone (234)- 2- 810 5156
Email [email protected] http://www.skannet.com
6. Service Provider TypePrivate ISP X [GDES-Local Representative]
_________________________________________________________________________________________2
National TelecomVSAT company X [SkyVision LCC of Israel
Other:
7. Does the Service Provider have a local OfficeYes XNo
Local Office address, if different from 4 above See 5 above
8. If VSAT does the institution have a VSAT license?YesNo X
8a. If Yes cost of license if any (in $US/year)8b. If No what license arrangements are in place if any The National Universities Commission obtains
waivers for Universities.
9. Cost of Bandwidth per month (if dialup is being used, please include phone costs and Internet fees)Local currency 696,000 Naira @ $1: 145 naira
Converted to $US $ 4,800/Month
10. Length of existing (current) bandwidth contract commitmentNumber of years of contract Nil
(No formal contract exists)Expiry date One month notice on termination
Does the contract specify penalties for early termination?(Give details)
As above.
11. Does the Contract provide for Quality of Service Penalties?Yes (provide details) X [Provides 24 hour compensation for downtime
greater than 6 hours]
No
12. If VSAT is used, what is the current equipment in place? (size of dish, electronics type, cost etc)Frequency Band (e.g. C-Band, KU-Band) C-BandSatellite used Panamsat 4 [PAS4]Size of Antenna/Dish – Diameter in Meters 2.4 MetersMake / Model number of antenna Channel MasterMake, model and power of HPA/ BUC (outdoorelectronics)
5W BUC
Make, model of receiver, modem (indoor equipment) SPL2048 Modem, EMR1600 DVB, Cisco 3600Router
13. Does the link have a committed Information rate (CIR)?Yes XNo
Question not answered/Not Sure
13a: If there is a CIR what is the rate:(a) national
(b) International 256k Uplink, 1024k Downlink
14: Does the link have burstable capacityYesNo X
Question not answered/Not Sure
14a: If yes what can it burst to over what period:
_________________________________________________________________________________________3
15: Are there any other additional Internet bandwidth links into the university (e.g. to specificdepartments)If yes:-Type Purpose Bandwidth amounta. Direct on PC Satellite College of Medicine Academic &
Administration128 kbps/128 kbps
b.c.
16: How many computers do you have on campusa) Total number 1,300
b) Total networked 805c) Total with Internet access 805
17. How many servers do you have on campus?[Excluding those for specific departments?]
Number 15 (Main -8 College of Med-7)
18. Do you provide email services for:All staff X
All students X [through units and free for now, subscriptioncoming]
If Yes, what is the email domain? mail.ui.edu.ng
19. Type of on-campus network availableCopper (10BaseT or 100BaseT) X (Within buildings
Wireless X (WIFI Inter-buildings)Fiber
Hybrid/MixedQuestion not answered/Not Sure
20. Are there any planned ICT initiatives (e.g. upgrade of connectivity, campus network, wireless systems,E-Learning and Enterprise Resource Planning applications)? Please list providing brief details withplanned implementation dates:
Initiative 1: Wireless systemsInitiative 2: Optical fiber network across the campusInitiative 3: e-learning and ERP applications
21. Is there a written IT and/or E-learning strategy for the campus?Yes XNo
Question not answered/ NotSure
21a. If yes please attach acopy
See executive summary of Strategic plan
22. Are there any installed e-learning applications or projectsYesNo X [not yet, but being planned]
22a. If yes, Please list E-learning project 1:
E- learning project 2:
23. Do you monitor your bandwidth usage?Yes XNo
23a. If yesMonitoring tools used (name/ details) Multi Router traffic Grapher using RRD tools [MRTG-RRD]
_________________________________________________________________________________________4
Average Usage in kbps over past 3-6 months(uplink, downlink:
256 kbps/1 Mbps
% of time link 100% utilized: 80%Ave Hours/month that link is down 6 hours
Major cause(s) of link outage Power problems
24. Do you manage your bandwidth in any way (i.e. content filtering, limiting department usage)Yes XNo
24a. If yes please specify Bandwidth management software YDI Bandwidth Manager (tested to be
deployed)
Bandwidth management plan/ policy Apportion 4 kbps per connection25. What do you feel is the fair cost for sustainable BW forAfrican institutions given how much you are paying today?
$2.5/kbps
25a. If you could obtain this pricing, how much bandwidthwould your institution purchase
512 kbps/2 Mbps
25 b. How much bandwidth would your institution purchase ifthe cost were $5 per kbps?
25 c. How much bandwidth would your institution purchase ifthe cost were $3 or less per kbps?
512 kbps/2 Mbpsfrom late 2004
26. Please provide any additional information that may enhancethis investigation
_________________________________________________________________________________________5
Obafemi Awolowo University
Organisational Details Institution Name: Obafemi Awolowo University City: Ile-Ife Country: NIGERIA Website address: www.oauife.edu.ng Number of full-time students 24,000Number of part-time students 500Number of faculty -Is there an independent ITdepartment/ Unit in yourinstitution?
YES.
Is there a national researchand education network(NREN) in the country?
If yes, please give any relevant details and comments.YESNUNET (Nigerian Universities Network. Inactive)
Questionnaire Respondent/International Bandwidth Project Contact Information Name: 1. Engr. Prof. L. O. Kehinde Position: Director, Information Technology and Communications Unit Telephone Number: 234-803-329-8567 Email address: [email protected] [email protected]
Name: 2. Engr. Kanmi Adewara Position: Network Administrator Telephone Number: 234-803-351-7445 [234-803-405-8134] Email address: [email protected]
Connectivity Details
1. Type of connectivity used to link the Institution to the Internet Service ProviderLeased Line – Fiber
Leased Line – Copper WireLeased Line – Radio link/Wireless
Satellite/VSAT XDial Up
2. Capacity of connection:Uplink (Kbps): 256 Kbps
Downlink (Kbps): 512 Kbps (burs table to 1 Mbps)
3. What do you use your connection for:Data access (internet) XVoice Over IP (VOIP) Rarely
Video conferencing Other
4. Service Provider Name (if more than 1, providedetails of primary or main provider):
BROADBAND TECHNOLOGIES LTDLAGOS NIGERIA (Reseller of New Skies)
5. Service Provider Address:Street. Address 8bB Ademola Street, Off Awolowo Road
City, Country SW Ikoyi, LAGOS, NIGERIATelephone 234 1 2673531; 234 803 525 0987
Email [email protected] [email protected] http://www.btlimited.com
6. Service Provider TypePrivate ISP X
_________________________________________________________________________________________6
National TelecomVSAT company X
Other:
7. Does the Service Provider have a local OfficeYes XNo
Local Office address, if different from 4 above
8. If VSAT does the institution have a VSAT license?YesNo X
8a. If Yes cost of license if any (in $US/year)8b. If No what license arrangements are in place if any Educational Institution Waiver
9. Cost of Bandwidth per month (if dialup is being used, please include phone costs and Internet fees)Local currency
Converted to $US $9/Kbps/month x 768=$6,912/month
10. Length of existing (current) bandwidth contract commitmentNumber of years of contract 1 year.
Expiry date March 2005. The university has paid up to March2005
Does the contract specify penalties for early termination?(Give details)
Forfeit any monies paid upfront to the end of thecontract.
11. Does the Contract provide for Quality of Service Penalties?Yes (provide details)
No No.
12. If VSAT is used, what is the current equipment in place? (size of dish, electronics type, cost etc)Frequency Band (e.g. C-Band, KU-Band) C-BandSatellite used NSS 7Size of Antenna/Dish – Diameter in Meters 3.8 metersMake / Model number of antenna ProdelinMake, model and power of HPA/ BUC (outdoorelectronics)
10W (CODAN)
Make, model of receiver, modem (indoor equipment) DVB Platform, Tx-Radyne Comstream, model 2401. TDM-QPSK Rx-Ipricot DVB modem
13. Does the link have a committed Information rate (CIR)?Yes XNo
Question not answered/Not Sure
13a: If there is a CIR what is the rate:(a) national
(b) International
14: Does the link have burstable capacityYes Twice as much as shown on MRTG graphsNo
Question not answered/Not Sure
14a: If yes what can it burst to over what period: 256 Kbps up/ 1 Mbps down indefinitely-
Confirmed by viewing MRTG graphs
_________________________________________________________________________________________7
15: Are there any other additional Internet bandwidth links into the university (e.g. to specificdepartments)If yes:Type Purpose Bandwidth amounta. VSAT Backup 256 kbps down/128 kbps up
Link No longer activeb.c.
16: How many computers do you have on campusa) Total number About 1,400
b) Total networked 950c) Total with Internet access 950
17. How many servers do you have on campus?[Excluding those for specific departments?]
Number 7 (6 at the Network Control Centre1 at teaching Hospital- Connected via Wifi)
18. Do you provide email services for:All staff Yes
All students Most studentsIf Yes, what is the email domain? oauife.edu.ng
19. Type of on-campus network availableCopper (10BaseT or 100BaseT) Node access-100%
Wireless Backbone-30%Fiber Backbone-70%
Hybrid/Mixed XQuestion not answered/Not Sure
20. Are there any planned ICT initiatives (e.g. upgrade of connectivity, campus network, wireless systems,E-Learning and Enterprise Resource Planning applications)? Please list providing brief details withplanned implementation dates:
Initiative 1: Backbone (Campus) Full migration from wireless to FiberInitiative 2: Provision of wireless Hot spots on campus networkInitiative 3: Implementation and deployment of e-portals for learning , administrative and
academic records
21. Is there a written IT and/or E-learning strategy for the campus?Yes X (in draft)No
Question not answered/ NotSure
21a. If yes please attach acopy
Please see attachment
22. Are there any installed e-learning applications or projectsYesNo Presently being developed
22a. If yes, Please list E-learning project 1: Development of support programs for Kewl. Not yet implemented but in
serious considerationE- learning project 2:
23. Do you monitor your bandwidth usage?Yes XNo
_________________________________________________________________________________________8
23a. If yesMonitoring tools used (name/ details) MRTG (Multi Router Traffic Grapher, NTOP
Average Usage in kbps over past 3-6 months(uplink, downlink:
100 Kbps/500 Kbps
% of time link 100% utilized: 80%Ave Hours/month that link is down 0.5 hours/month
Major cause(s) of link outage Local power outage but this has now been resolved bybattery backup inverter purchased from CarnegieCorporation grant.
24. Do you manage your bandwidth in any way (i.e. content filtering, limiting department usage)Yes XNo
24a. If yes please specify Bandwidth management software SQUID, CBQ (Class base queuing)
Bandwidth management plan/ policy a. Per user max. bandwidth- At 64K/PC/TXb. Per network max bandwidth-at250K/Subnetc. Traffic/Protocol type priorityd. Time schedulinge. File size priority
25. What do you feel is the fair cost for sustainable BW forAfrican institutions given how much you are paying today?
$3/ Kbps/month
25a. If you could obtain this pricing, how much bandwidthwould your institution purchase
Aggregate 1.5-2.0 Mbps
25 b. How much bandwidth would your institution purchase ifthe cost were $5 per kbps?
Approximately 1 Mbps down, 512 Kbpsup
25 c. How much bandwidth would your institution purchase ifthe cost were $3 or less per kbps?
Approximately 2 Mbps down, 512 Kbps up
26. Please provide any additional information that may enhancethis investigation
1. It is important that whatever isbought from AVU must be burstable to almost twice nominalvalue as is our present situation.
2. There must be local support inNigeria for any provider
_________________________________________________________________________________________9
University of Port Harcourt
Organisational Details Institution Name: University of Port Harcourt City: Choba, Port Harcourt, Rivers State Country: NIGERIA Website address: www.uniport.edu.ng Number of full-time students 15,000Number of part-time students -Number of facultyIs there an independent ITdepartment/ Unit in yourinstitution?
Yes.
Is there a national researchand education network(NREN) in the country?
Yes. But has been inactive
Questionnaire Respondent/International Bandwidth Project Contact Information Name: 1. Prof. Ebi,BIO. Awatua-EfeboL. O. Kehinde Position: Director, Telephone Number: +234-803-301-6945, +234-805 533 2582 Email address: [email protected],[email protected]
Connectivity Details
1. Type of connectivity used to link the Institution to the Internet Service ProviderLeased Line – Fiber
Leased Line – Copper WireLeased Line – Radio link/Wireless
Satellite/VSAT XDial Up
2. Capacity of connection:Uplink (Kbps): 128 Kbps
Downlink (Kbps): 256 Kbps
3. What do you use your connection for:Data access (internet) XVoice Over IP (VOIP) Rarely – Although the VOIP systems (Cisco) is
installed and works perfectlyVideo conferencing
Other
4. Service Provider Name (if more than 1, providedetails of primary or main provider):
Direqlearn International Ltd. of south Africa
5. Service Provider Address:Street. Address Direqlearn House, Plot 772, Ishiaku
City, Country Rabiu Estate, Wise 2, Abuja , NigeriaTelephone +234-804-61-9055, +234 803 402 9801
Email [email protected]
6. Service Provider TypePrivate ISP X
National TelecomVSAT company X
Other:
_________________________________________________________________________________________10
7. Does the Service Provider have a local OfficeYes XNo
Local Office address, if different from 4 above
8. If VSAT does the institution have a VSAT license?YesNo X
8a. If Yes cost of license if any (in $US/year)8b. If No what license arrangements are in place if any Educational Institution Waiver
9. Cost of Bandwidth per month (if dialup is being used, please include phone costs and Internet fees)Local currency N520,000
Converted to $US $ 4000
10. Length of existing (current) bandwidth contract commitmentNumber of years of contract 1 year (no Contract sited at university as
contract is between provider and Shell)Expiry date Oct 2004
Does the contract specify penalties for early termination?(Give details)
We have no option as the current provisions byDonors have to expire
11. Does the Contract provide for Quality of Service Penalties?Yes (provide details)
No No. The Link is very slow sometimes
12. If VSAT is used, what is the current equipment in place? (size of dish, electronics type, cost etc)Frequency Band (e.g. C-Band, KU-Band) Ku-BandSatellite used Panamsat ( PAS 1R)Size of Antenna/Dish – Diameter in Meters 2.4 metersMake / Model number of antenna Channel masterMake, model and power of HPA/ BUC (outdoorelectronics)
2 watts Spot Byte Earth station Equipment
Make, model of receiver, modem (indoor equipment) DVB Platform-IPSAT Terminal, Tx-RadyneComstream, V+ Firewall and Cisco catalyst 4506
13. Does the link have a committed Information rate (CIR)?YesNo No
Question not answered/Not Sure
13a: If there is a CIR what is the rate:(a) national
(b) International
14: Does the link have burstable capacityYesNo No
Question not answered/Not Sure
14a: If yes what can it burst to over what period:
15: Are there any other additional Internet bandwidth links into the university (e.g. to specificdepartments)If yes:Type Purpose Bandwidth amount
_________________________________________________________________________________________11
a. VSAT (Health sciences) Only for the department
Connected to Heath servicescybercafé (20 PC)s
BW: Not KnownEquipment: Channel Master VSAT2.4 m.
Provided free by Elf
b. VSAT (ElectricalEngineering)
Direct PC to Local ISP forDepartment
23 K. Provided free till November04
C VSAT (Petroleum Institute) Gilat VSAT for the institute 2.4 meter Dish with Gilat shironintersky system.
16: How many computers do you have on campusa) Total number About 500
b) Total networked 300c) Total with Internet access 250
17. How many servers do you have on campus?[Excluding those for specific departments?]
Number 2 at the Network Control Centre
18. Do you provide email services for:All staff No. Access to internet only
All students No. Access to internet onlyIf Yes, what is the email domain? Uniport.edu.ng; This domain has not been open
to staff and students
19. Type of on-campus network availableCopper (10BaseT or 100BaseT)
WirelessFiber
Hybrid/Mixed XQuestion not answered/Not Sure
20. Are there any planned ICT initiatives (e.g. upgrade of connectivity, campus network, wireless systems,E-Learning and Enterprise Resource Planning applications)? Please list providing brief details withplanned implementation dates:
Initiative 1: Networking the whole University with fiberInitiative 2:Initiative 3:
21. Is there a written IT and/or E-learning strategy for the campus?YesNo X
Question not answered/ NotSure
21a. If yes please attach acopy
22. Are there any installed e-learning applications or projectsYesNo X
22a. If yes, Please list E-learning project 1:
E- learning project 2:
23. Do you monitor your bandwidth usage?YesNo X
_________________________________________________________________________________________12
23a. If yesMonitoring tools used (name/ details) N/a
Average Usage in kbps over past 3-6 months(uplink, downlink:
% of time link 100% utilized:Ave Hours/month that link is down
Major cause(s) of link outage
24. Do you manage your bandwidth in any way (i.e. content filtering, limiting department usage)YesNo x
24a. If yes please specify Bandwidth management software
Bandwidth management plan/ policy25. What do you feel is the fair cost for sustainable BW forAfrican institutions given how much you are paying today?
$4/ Kbps/month
25a. If you could obtain this pricing, how muchbandwidth would your institution purchase
Aggregate 12 Mbps
25 b. How much bandwidth would your institutionpurchase if the cost were $5 per kbps?
Approximately 10Mbps
25 c. How much bandwidth would your institutionpurchase if the cost were $3 or less per kbps?
Aggregate 12 Mbps
26. Please provide any additional information that may enhancethis investigation
_________________________________________________________________________________________13
University of Jos
Organizational Details Institution Name: University of Jos City: Jos Country: Nigeria Website address: www.widernet.org/josproject Number of full-time students 13500Number of part-time students 12000Number of faculty 650 full time.Is there an independent ITdepartment/ Unit in yourinstitution?
There are three. I) The University Computer Centre UCC), ii) one for the network,UJNet and iii) one for administrative services, MIS. There is a library informationsystem, LIS unit in the library.
Is there a national researchand education network(NREN) in the country?
If yes, please give any relevant details and comments.
In the making. Still to be formally set up.
Questionnaire Respondent/International Bandwidth Project Contact Information Name: L. S. O. Liverpool Position: Professor of Mathematics and University ICT Coordinator Telephone Number: 234 8037000213, 234 73611839 Email address: [email protected], [email protected]
Connectivity Details
1. Type of connectivity used to link the Institution to the Internet Service ProviderLeased Line – Fiber
Leased Line – Copper WireLeased Line – Radio link/Wireless X (Wireless back up link)
Satellite/VSAT XDial Up
2. Capacity of connection:Uplink (Kbps): 256
Downlink (Kbps): 512
3. What do you use your connection for:Data access (internet) YesVoice Over IP (VOIP) Contract has been awarded for installation of first set
of VOIP services.Video conferencing
Other
4. Service Provider Name (if more than 1, providedetails of primary or main provider):
Brainwave Nigeria. (New Skies - VSAT). Back up,Afrione Nigeria (Emporium). Wireless Link toAfrione.
5. Service Provider Address:Street. Address Tafawa Balewa Street
City, Country Jos, NigeriaTelephone 234 8037152879, 234 73 454221
Email [email protected] Bwave.net
6. Service Provider TypePrivate ISP X
National TelecomVSAT company
Other:
_________________________________________________________________________________________14
7. Does the Service Provider have a local OfficeYes XNo
Local Office address, if different from 4 above
8. If VSAT does the institution have a VSAT license?YesNo We do not have license.
8a. If Yes cost of license if any (in $US/year)8b. If No what license arrangements are in place if any Licensing is under cover of provider.
9. Cost of Bandwidth per month (if dialup is being used, please include phone costs and Internet fees)Local currency 690,000
Converted to $US $5000
10. Length of existing (current) bandwidth contract commitmentNumber of years of contract Half a year
Expiry date November 2004
Does the contract specify penalties for early termination?(Give details)
No.
11. Does the Contract provide for Quality of Service Penalties?Yes (provide details)
No None.
12. If VSAT is used, what is the current equipment in place? (size of dish, electronics type, cost etc)Frequency Band (e.g. C-Band, KU-Band) C bandSatellite used New SkiesSize of Antenna/Dish – Diameter in Meters 2.4 metersMake / Model number of antenna STM wirelessMake, model and power of HPA/ BUC (outdoorelectronics)
We use CODAN Down converter and SSPA(5watts)Down converter detailmodel: 5700
Make, model of receiver, modem (indoor equipment) INDOOR EQUIPMENTModemRADYNE COMSTREAMDMD 2401satellite modem
DVB-IpricotRouter(2600)
13. Does the link have a committed Information rate (CIR)?Yes XNo
Question not answered/Not Sure
13a: If there is a CIR what is the rate:(a) national
(b) International 256/512 kbps
14: Does the link have burstable capacityYesNo X
Question not answered/Not Sure
_________________________________________________________________________________________15
14a: If yes what can it burst to over what period:
15: Are there any other additional Internet bandwidth links into the university (e.g. to specificdepartments)If yes:Type Purpose Bandwidth amounta.b.c.
16: How many computers do you have on campusa) Total number 400
b) Total networked 300c) Total with Internet access 300
17. How many servers do you have on campus?[Excluding those for specific departments?]
Number 5
18. Do you provide email services for:All staff Yes
All students YesIf Yes, what is the email domain?
19. Type of on-campus network availableCopper (10 BaseT or 100 BaseT) CAT 5 within buildings
Wireless Yes. Being developed.Fiber Backbone is fiber and there is a fiber link between
two of our three campuses. The third campus islinked by radio.
Hybrid/MixedQuestion not answered/Not Sure
20. Are there any planned ICT initiatives (e.g. upgrade of connectivity, campus network, wireless systems,E-Learning and Enterprise Resource Planning applications)? Please list providing brief details withplanned implementation dates:
Initiative 1: Consolidating network services to provide zero down time. 2004Initiative 2: Establishing and popularizing wireless links. 2004Initiative 3: Fiber link to science laboratories and introduction of VOIP. 2004
Establishing and popularizing e learning services 2004 -2006• Establishing enterprise MIS services 2004.• Human resource development – continuous and indefinite.• Extending network to student dorms and staff housing estate. 2006
MORE INDICATED IN ICT STRATEGY ATTACHED.21. Is there a written IT and/or E-learning strategy for the campus?
Yes We are attaching ICT project plans up to 2006. The second cycle (5 years) ofthe university strategic plan is nearing completion. Some of these tasks havebeen realized already and there have been additional new initiatives.(NetTel@Africa is not mentioned in project documents and all campuses arealready linked as planned)
NoQuestion not answered/ Not
Sure21a. If yes please attach a
copySent as an attachment.
22. Are there any installed e-learning applications or projectsYes SeveralNo
22a. If yes, Please list
_________________________________________________________________________________________16
E-learning project 1: Cisco AcademyE- learning project 2: NetTel@Africa
E- learning project 3: Departmental projects. Eg. Math will use KEWL to facilitate delivery ofproject detailed in attached. Theatre art and communication has severalinitiatives. An online student newspaper has been started.
23. Do you monitor your bandwidth usage?YesNo X
23a. If yesMonitoring tools used (name/ details)
Average Usage in kbps over past 3-6 months(uplink, downlink:
% of time link 100% utilized:Ave Hours/month that link is down
Major cause(s) of link outage
24. Do you manage your bandwidth in any way (i.e. content filtering, limiting department usage)Yes XNo
24a. If yes please specify Filtering has just been started. Bandwidth management software
Bandwidth management plan/ policy25. What do you feel is the fair cost for sustainable BW forAfrican institutions given how much you are paying today?
There is no fair cost. We are cashedstrapped and will continue to make everyeffort to fund bandwidth. We can sustainthe costs we meet today for higherbandwidth at lower costs.
25a. If you could obtain this pricing, how muchbandwidth would your institution purchase
We shall buy as much bandwidth as ourcurrent expenditure can procure.
25 b. How much bandwidth would your institutionpurchase if the cost were $5 per kbps?
We shall buy as much bandwidth as ourcurrent expenditure can procure.(256/512)
25 c. How much bandwidth would your institutionpurchase if the cost were $3 or less per kbps?
We shall double our current bandwidth.(256/1 Mbps)
26. Please provide any additional information that may enhancethis investigation
_________________________________________________________________________________________17
Ahmadu Bello University
Organisational Details Institution Name: Ahmadu Bello University City: Zaria Country: Nigeria Website address: www.abuzaria.org own Domain: abu.edu.ng Number of full-time students 25,000Number of part-time students 3000Number of faculty ( staff) 5846Is there an independent ITdepartment/ Unit in yourinstitution?
No, But There is a task force within the university that is handling all ICT activities
Is there a national researchand education network(NREN) in the country?
If yes, please give any relevant details and comments.
Nunet ( Not very Active)
Questionnaire Respondent/International Bandwidth Project Contact Information Name: Dr. PFU Taylor Position: Head, Electrical Engineering Dept, Coordinator Cisco Academy Telephone Number: +234-069-551237, +234-803-3173135 Email address: [email protected],[email protected]
Connectivity Details
1. Type of connectivity used to link the Institution to the Internet Service ProviderLeased Line – Fiber
Leased Line – Copper WireLeased Line – Radio link/Wireless
Satellite/VSAT X (VSAT 3.8 dish Owned by University but notactive. Currently University utilizing the Provider’s2.4 m Dish)
Dial Up
2. Capacity of connection:Uplink (Kbps): 128
Downlink (Kbps): 512
3. What do you use your connection for:Data access (internet) XVoice Over IP (VOIP)
Video conferencing Other
4. Service Provider Name (if more than 1, providedetails of primary or main provider):
Broadband technologies Ltd
5. Service Provider Address:Street. Address 8B Ademola Street , South West, Ikoyi
City, Country Lagos, NigeriaTelephone +234 15553707
Email [email protected]
6. Service Provider TypePrivate ISP
National TelecomVSAT company VSAT Provider
Other:
7. Does the Service Provider have a local Office
_________________________________________________________________________________________18
Yes XNo
Local Office address, if different from 4 above
8. If VSAT does the institution have a VSAT license?YesNo No, Utilizing VSAT License of the provider
8a. If Yes cost of license if any (in $US/year)8b. If No what license arrangements are in place if any
9. Cost of Bandwidth per month (if dialup is being used, please include phone costs and Internet fees)Local currency
Converted to $US $5000
10. Length of existing (current) bandwidth contract commitmentNumber of years of contract Paid Upfront for only Six Months
Expiry date 14th November 2004
Does the contract specify penalties for early termination?(Give details)
None as we paid upfront
11. Does the Contract provide for Quality of Service Penalties?Yes (provide details)
No None
12. If VSAT is used, what is the current equipment in place? (size of dish, electronics type, cost etc)Frequency Band (e.g. C-Band, KU-Band) C-Band, 3.8M C band 2.4 M dish*Satellite used - NSS7*Size of Antenna/Dish – Diameter in Meters 3.8 M 2.4 m *Make / Model number of antenna Prodelin Prodelin 8Make, model and power of HPA/ BUC (outdoorelectronics)
Efdata BUC, 20W 5W, NJt5025F*
Make, model of receiver, modem (indoor equipment) EFdata SDM 300A Viasat Link Star* Skystream EMR 50*
* Means Not owned by the university13. Does the link have a committed Information rate (CIR)?
YesNo X
Question not answered/Not Sure
13a: If there is a CIR what is the rate:(a) national N/a
(b) International N/a
14: Does the link have burstable capacityYes YesNo
Question not answered/Not Sure
14a: If yes what can it burst to over what period: 256 kbps /1.5 Mbps
15: Are there any other additional Internet bandwidth links into the university (e.g. to specificdepartments)If yes:Type Purpose Bandwidth amounta.b.c.
16: How many computers do you have on campus
_________________________________________________________________________________________19
a) Total number 600b) Total networked 450
c) Total with Internet access 450
17. How many servers do you have on campus?[Excluding those for specific departments?]
Number 3
18. Do you provide email services for:All staff No. Only access to internet which they pay at cafes
All students No. Only access to internet which they pay at cafesIf Yes, what is the email domain? Abu.edu.ng
19. Type of on-campus network availableCopper (10BaseT or 100BaseT) Yes Intra Building
Wireless Inter BuildingFiber None
Hybrid/MixedQuestion not answered/Not Sure
20. Are there any planned ICT initiatives (e.g. upgrade of connectivity, campus network, wireless systems,and Enterprise Resource Planning applications)? Please list with planned implementation dates:
Initiative 1: MIS projectInitiative 2: ICT intervention ( Purchase of PC for Staff)Initiative 3: Multimedia initiative LaboratoryInitiative 4 Digital Library – digitalization of content
21. Is there a written IT and/or E-learning strategy for the campus?Yes Draft almost completeNo
Question not answered/ NotSure
21a. If yes please attach acopy
22. Are there any installed e-learning applications or projectsYes XNo
22a. If yes, Please list E-learning project 1: Cisco Networking Academy
E- learning project 2:
23. Do you monitor your bandwidth usage?YesNo X
23a. If yesMonitoring tools used (name/ details)
Average Usage in kbps over past 3-6 months(uplink, downlink:
% of time link 100% utilized:Ave Hours/month that link is down
Major cause(s) of link outage
24. Do you manage your bandwidth in any way (i.e. content filtering, limiting department usage)YesNo X
23a. Please list Bandwidth management software
_________________________________________________________________________________________20
25. What do you feel is the fair cost for sustainable BW forAfrican institutions given how much you are paying today?
$2.5
25a. If you could obtain this pricing, how much bandwidthwould your institution purchase
512/2048 kbps
25 b. How much bandwidth would your institution purchase ifthe cost were $5 per kbps?
256/2048 kbps
25 c. How much bandwidth would your institution purchase ifthe cost were $3 or less per kbps?
512/2048 kbps
26. Please provide any additional information that may enhancethis investigation
If African Universities can organizethemselves and bulk purchase BW, therecould be legitimate grounds to requestand obtain price reduction if not betterthan our target of $ 3 /kbps
_________________________________________________________________________________________21
Bayero University
Organisational Details Institution Name: Bayero University City: Kano Country: Nigeria Website address: www.kanoonline.com/buk Number of full-time students 29,224Number of part-time students Approx. 3000Number of faculty 615Is there an independent ITdepartment/ Unit in yourinstitution?
Yes. The Bayero Nunet Undertakes all Connectivity initiatives in the campus
Is there a national researchand education network(NREN) in the country?
Yes, we have the Nigerian Universities Network (NUNet) in Nigeria. This is a unitcoordinated by the National Universities Commission (NUC) to which alluniversities connect for email purposes (connection is mostly by UUCP).
Questionnaire Respondent/International Bandwidth Project Contact Information Name: Dr. Ado Dan-Isa Position: NUNet Chairman Telephone Number: +234 803 7050304, +234 64 666021 Email address: [email protected], [email protected]
Connectivity Details
1. Type of connectivity used to link the Institution to the Internet Service ProviderLeased Line – Fiber
Leased Line – Copper WireLeased Line – Radio link/Wireless
Satellite/VSAT ÷ 2.4 m System Wholly Owned by the universityDial Up
2. Capacity of connection:Uplink (Kbps): 64
Downlink (Kbps): 128
3. What do you use your connection for:Data access (internet) ÷Voice Over IP (VOIP)
Video conferencing Other
4. Service Provider Name (if more than 1, providedetails of primary or main provider):
Broadband Technologies
5. Service Provider Address:Street. Address 8b Ademola Street (off Owolowo Street)
City, Country Ikoyi, Lagos, NigeriaTelephone +234 1 2673531, +234 1 2673532
Email [email protected], [email protected]
6. Service Provider TypePrivate ISP
National TelecomVSAT company ÷
Other:7. Does the Service Provider have a local Office
Yes ÷No
Local Office address, if different from 4 above Bank of North Building, Zaria Rd, Kano.
_________________________________________________________________________________________22
8. If VSAT does the institution have a VSAT license?YesNo ÷
8a. If Yes cost of license if any (in $US/year)8b. If No what license arrangements are in place if any The provider has the license
9. Cost of Bandwidth per month (if dialup is being used, please include phone costs and Internet fees)Local currency 268,800
Converted to $US $1,920
10. Length of existing (current) bandwidth contract commitmentNumber of years of contract Committed to only Six months contract for testing
the systems.Expiry date October 2004
Does the contract specify penalties for early termination?(Give details)
No. We paid upfront for the six months and Nopenalty can be slapped on termination
11. Does the Contract provide for Quality of Service Penalties?Yes (provide details)
No ÷12. If VSAT is used, what is the current equipment in place? (size of dish, electronics type, cost etc)Frequency Band (e.g. C-Band, KU-Band) C-BandSatellite used NewSkies, NSS7Size of Antenna/Dish – Diameter in Meters 2.4mMake / Model number of antenna ProdelinMake, model and power of HPA/ BUC (outdoorelectronics)
NJT5656F Amplifier , 5W
Make, model of receiver, modem (indoor equipment) Make – IPSat Radyne Comstream ModemModel – 00 10 65 1201 E5
Other Equipment: Cisco 3500,2600 and 2950
13. Does the link have a committed Information rate (CIR)?YesNo
Question not answered/Not Sure ÷
13a: If there is a CIR what is the rate:(a) national N/a
(b) International N/a
14: Does the link have burstable capacityYesNo
Question not answered/Not Sure ÷
14a: If yes what can it burst to over what period:
15: Are there any other additional Internet bandwidth links into the university (e.g. to specificdepartments)If yes:Type Purpose Bandwidth amounta. CDRT Dialup 28kbpsb. Sch. Of Physiotherapy Wireless 64kbps (shared)c. AKTH Wireless 64kbps (shared)
16: How many computers do you have on campusa) Total number 460
b) Total networked 178c) Total with Internet access 178
_________________________________________________________________________________________23
17. How many servers do you have on campus?[Excluding those for specific departments?]
Number 818. Do you provide email services for:
All staff YesAll students No
If Yes, what is the email domain? buk.edu.ng
19. Type of on-campus network availableCopper (10BaseT or 100BaseT) ÷ (all campuses)
Wireless ÷ (all campuses except CDRT)Fiber ÷ (old and main campuses only)
Hybrid/MixedQuestion not answered/Not Sure
20. Are there any planned ICT initiatives (e.g. upgrade of connectivity, campus network, wireless systems,E-Learning and Enterprise Resource Planning applications)? Please list providing brief details withplanned implementation dates:
Initiative 1: Extending the WAN to all campusesInitiative 2: Providing Internet connectivity to surrounding institutionsInitiative 3: Reselling the bandwidth (being reconsidered in the face of the Partnership
initiative)21. Is there a written IT and/or E-learning strategy for the campus?
YesNo ÷ (but the ICT Policy Committee will soon release its Draft Policy)
Question not answered/ NotSure
21a. If yes please attach acopy
22. Are there any installed e-learning applications or projectsYesNo ÷
22a. If yes, Please list E-learning project 1:
E- learning project 2:23. Do you monitor your bandwidth usage?
YesNo ÷
23a. If yesMonitoring tools used (name/ details)
Average Usage in kbps over past 3-6 months(uplink, downlink:
% of time link 100% utilized:Ave Hours/month that link is down
Major cause(s) of link outage
24. Do you manage your bandwidth in any way (i.e. content filtering, limiting department usage)YesNo ÷
24a. If yes please specify Bandwidth management software
Bandwidth management plan/ policy25. What do you feel is the fair cost for sustainable BW forAfrican institutions given how much you are paying today?
$4
25a. If you could obtain this pricing, how muchbandwidth would your institution purchase
64/512 kbps
25 b. How much bandwidth would your institutionpurchase if the cost were $5 per kbps?
64/256 kbps
_________________________________________________________________________________________24
25 c. How much bandwidth would your institution purchase ifthe cost were $3 or less per kbps?
256/1024 kbps
26. Please provide any additional information that may enhancethis investigation
Nigerian federal universities have not hadgrants from the government for the lastthree years. Therefore any help iswelcome.
_________________________________________________________________________________________25
University of Ghana, Legon
Organisational Details Institution Name: University of Ghana City: Accra Country: Ghana Website address: Http://www.ug.edu.gh
Number of full-time students 23,000Number of part-time students NilNumber of faculty 700+Is there an independent ITdepartment/ Unit in yourinstitution?
YES
Is there a national researchand education network(NREN) in the country?
If yes, please give any relevant details and comments.
Questionnaire Respondent/International Bandwidth Project Contact Information Name: Prof. M. Dakubu Position: ICT Director Telephone Number: 233-021-501919/502262 mobile: 233-0244-296-001 Email address: [email protected]
Connectivity Details
1. Type of connectivity used to link the Institution to the Internet Service ProviderLeased Line – FiberLeased Line – Copper WireLeased Line – Radio link/WirelessSatellite/VSAT XDial Up
2. Capacity of connection:Uplink (Kbps): 512 kbpsDownlink (Kbps): 1024 kbps
3. What do you use your connection for:Data access (internet) YesVoice Over IP (VOIP)Video conferencing Other
4. Service Provider Name (if more than 1, provide detailsof primary or main provider):
EMPERION in Denmark
5. Service Provider Address:Street. Address Middlefartgate 7City, Country DENMARKTelephone +45 29 35 30Email [email protected] [email protected] http://www.emperion.net
6. Service Provider TypePrivate ISPNational TelecomVSAT company XOther:7. Does the Service Provider have a local Office
_________________________________________________________________________________________26
YesNo No (In Nigeria yes)Local Office address, if different from 4 above
8. If VSAT does the institution have a VSAT license?Yes YESNo8a. If Yes cost of license if any (in $US/year) $2,000.008b. If No what license arrangements are in place if any
9. Cost of Bandwidth per month (if dialup is being used, please include phone costs and Internet fees)Local currency ¢76,032,000.00Converted to $US $8,448.00
10. Length of existing (current) bandwidth contract commitmentNumber of years of contract 36 months paid for on a quarterly basis
Expiry date
Does the contract specify penalties for early termination?(Give details)
No
11. Does the Contract provide for Quality of Service Penalties?Yes (provide details) X
No
12. If VSAT is used, what is the current equipment in place? (size of dish, electronics type, cost etc)Frequency Band (e.g. C-Band, KU-Band) KUSatellite used PanAmSat PAS1RSize of Antenna/Dish – Diameter in Meters 3.8mMake / Model number of antennaMake, model and power of HPA/ BUC (outdoorelectronics)
NJR BUC/4 W RF
Make, model of receiver, modem (indoor equipment) DMD2401 LB/ST Modem
13. Does the link have a committed Information rate (CIR)?Yes XNo
Question not answered/Not Sure
13a: If there is a CIR what is the rate:(a) national
(b) International 1024 kbps Downlink and 512 kbps Uplink
14: Does the link have burstable capacityYes XNo
Question not answered/Not Sure
14a: If yes what can it burst to over what period:
15: Are there any other additional Internet bandwidth links into the university (e.g. to specific departments)If yes:Type Purpose Bandwidth amounta.b.c.
16: How many computers do you have on campusa) Total number 1000 (by September 2004)b) Total networked About 600 (September 2004)c) Total with Internet access
_________________________________________________________________________________________27
17. How many servers do you have on campus?[Excluding those for specific departments?]Number 10 (By September 2004)
18. Do you provide email services for:All staff YesAll students Not yet (to start in September/October
(2004)If Yes, what is the email domain? Ug.edu.gh
19. Type of on-campus network availableCopper (10BaseT or 100BaseT)WirelessFiberHybrid/Mixed Yes + DSLQuestion not answered/Not Sure
20. Are there any planned ICT initiatives (e.g. upgrade of connectivity, campus network, wireless systems, E-Learning and Enterprise Resource Planning applications)? Please list providing brief details with plannedimplementation dates:Initiative 1: E-Learning (Just started setup) Using KEWLInitiative 2: Wireless systems (all campus) 2005; wireless computersInitiative 3:
21. Is there a written IT and/or E-learning strategy for the campus?Yes Yes: in the Strategic PlanNo
Question not answered/ NotSure
21a. If yes please attach a copy Not readily available for attachment
22. Are there any installed e-learning applications or projectsYes YesNo
22a. If yes, Please list E-learning project 1: KEWL Installation and workshop for faculty on use (done)
E- learning project 2: Creating courses ( in progress)
23. Do you monitor your bandwidth usage?Yes YesNo 23a. If yesMonitoring tools used (name/ details) MTRG Average Usage in kbps over past 3-6 months(uplink, downlink:% of time link 100% utilized:Ave Hours/month that link is down Hardly done. If down then local power is causeMajor cause(s) of link outage Power (even though there is a generator)
24. Do you manage your bandwidth in any way (i.e. content filtering, limiting department usage)Yes Partially; will start fully in NovemberNo 24a. If yes please specify Bandwidth management software Cequrux FirewallBandwidth management plan/ policy25. What do you feel is the fair cost for sustainable BW for Africaninstitutions given how much you are paying today?
$3 to $4 per kbps
_________________________________________________________________________________________28
25a. If you could obtain this pricing, how much bandwidth wouldyour institution purchase
5 Mbps
25 b. How much bandwidth would your institution purchase if thecost were $5 per kbps?
2 Mbps
25 c. How much bandwidth would your institution purchase if thecost were $3 or less per kbps?
5 Mbps
26. Please provide any additional information that may enhance thisinvestigation
_________________________________________________________________________________________29
University of Education, Winneba
Organisational Details Institution Name: University of Education, Winneba City: Winneba Country: Ghana Website address: www.uew.edu.gh Number of full-time students 12,000Number of part-time students 4,000Number of faculty 5Is there an independent ITdepartment/ Unit in yourinstitution?
Yes
Is there a national researchand education network(NREN) in the country?
In process of being established
Questionnaire Respondent/International Bandwidth Project Contact Information Name: Hubert Asior Position: Network Administrator Telephone Number: 233 – 277439204 Email address: [email protected]
Connectivity Details1. Type of connectivity used to link the Institution to the Internet Service Provider
Leased Line – FiberLeased Line – Copper Wire
Leased Line – Radio link/WirelessSatellite/VSAT VSAT
Dial Up
2. Capacity of connection:Uplink (Kbps): 64 KBPS (TDMA)
Downlink (Kbps): 1 MEG (TDMA)
3. What do you use your connection for:Data access (internet) DataVoice Over IP (VOIP)
Video conferencing Other
4. Service Provider Name (if more than 1, providedetails of primary or main provider):
AFRINET COMMUNICATIONS LTD
5. Service Provider Address:Street. Address BOX CT 1167
City, Country GHANA,ACCRATelephone 770214
Email [email protected] WWW.AFRINETCOM.NET
6. Service Provider TypePrivate ISP
National TelecomVSAT company X
Other:
7. Does the Service Provider have a local OfficeYes X
_________________________________________________________________________________________30
NoLocal Office address, if different from 4 above
8. If VSAT does the institution have a VSAT license?YesNo X
8a. If Yes cost of license if any (in $US/year)8b. If No what license arrangements are in place if any
9. Cost of Bandwidth per month (if dialup is being used, please include phone costs and Internet fees)Local currency
Converted to $US $2,250
10. Length of existing (current) bandwidth contract commitmentNumber of years of contract
Expiry date
Does the contract specify penalties for early termination?(Give details)
11. Does the Contract provide for Quality of Service Penalties?Yes (provide details) YES
No
12. If VSAT is used, what is the current equipment in place? (size of dish, electronics type, cost etc)Frequency Band (e.g. C-Band, KU-Band) C-BANDSatellite used NSS7Size of Antenna/Dish – Diameter in Meters 2.4MMake / Model number of antenna CHANNEL MASTERMake, model and power of HPA/ BUC (outdoorelectronics)
NJC 2WATTS
Make, model of receiver, modem (indoor equipment) SPC ELECTRONICS
13. Does the link have a committed Information rate (CIR)?YesNo
Question not answered/Not Sure Not Sure
13a: If there is a CIR what is the rate:(a) national
(b) International
14: Does the link have burstable capacityYes YesNo
Question not answered/Not Sure
14a: If yes what can it burst to over what period:15: Are there any other additional Internet bandwidth links into the university (e.g. to specificdepartments)If yes:Type Purpose Bandwidth amounta.b.c.
16: How many computers do you have on campusa) Total number 450
b) Total networked 400c) Total with Internet access 400
17. How many servers do you have on campus?[Excluding those for specific departments?]
_________________________________________________________________________________________31
Number 4
18. Do you provide email services for:All staff Yes
All students NoIf Yes, what is the email domain? uew.edu.gh
19. Type of on-campus network availableCopper (10BaseT or 100BaseT)
WirelessFiber
Hybrid/Mixed MixedQuestion not answered/Not Sure
20. Are there any planned ICT initiatives (e.g. upgrade of connectivity, campus network, wireless systems,E-Learning and Enterprise Resource Planning applications)? Please list providing brief details withplanned implementation dates:
Initiative 1: E-LearningInitiative 2:Initiative 3:
21. Is there a written IT and/or E-learning strategy for the campus?YesNo
Question not answered/ NotSure
Not Answered
21a. If yes please attach acopy
22. Are there any installed e-learning applications or projectsYesNo No
22a. If yes, Please list E-learning project 1:
E- learning project 2:
23. Do you monitor your bandwidth usage?Yes YesNo
23a. If yesMonitoring tools used (name/ details)
Average Usage in kbps over past 3-6 months(uplink, downlink:
% of time link 100% utilized:Ave Hours/month that link is down
Major cause(s) of link outage
24. Do you manage your bandwidth in any way (i.e. content filtering, limiting department usage)Yes XNo
24a. If yes please specify Bandwidth management software Sonic Wall
Bandwidth management plan/ policy25. What do you feel is the fair cost for sustainable BW forAfrican institutions given how much you are paying today?
25a. If you could obtain this pricing, how muchbandwidth would your institution purchase
_________________________________________________________________________________________32
25 b. How much bandwidth would your institutionpurchase if the cost were $5 per kbps?
256 kbps Downlink128 kbps Uplink
25 c. How much bandwidth would your institutionpurchase if the cost were $3 or less per kbps?
256 kbps Downlink128 kbps Uplink
26. Please provide any additional information that may enhancethis investigation
No undue restrictions on usage ofbandwidth
_________________________________________________________________________________________33
Association of African Universities
Organisational Details Institution Name: Association of African Universities City: Accra Country: Ghana Website address: http://www.aau.org Number of full-time students Not applicableNumber of part-time students NANumber of faculty NAIs there an independent ITdepartment/ Unit in yourinstitution?
Yes
Is there a national researchand education network(NREN) in the country?
If yes, please give any relevant details and comments.
Am not aware of any.Questionnaire Respondent/International Bandwidth Project Contact Information Name: Taye Assefa Position: Head, Communication and Services Telephone Number: 233-21-774495/761609 Email address: [email protected] or [email protected]
Connectivity Details
1. Type of connectivity used to link the Institution to the Internet Service ProviderLeased Line – Fiber
Leased Line – Copper Wire YesLeased Line – Radio link/Wireless
Satellite/VSATDial Up
2. Capacity of connection:Uplink (Kbps): 64 Kbps (in theory)
Downlink (Kbps): 64 Kbps ( >> )
3. What do you use your connection for:Data access (internet) To get as well as provide accessVoice Over IP (VOIP)
Video conferencing Other
4. Service Provider Name (if more than 1, providedetails of primary or main provider):
Internet Ghana Ltd.
5. Service Provider Address:Street. Address Mama Abui Plaza
City, Country Accra, GhanaTelephone 233-21-251871-4
Email [email protected] http://www.internetghana.com
6. Service Provider TypePrivate ISP Yes
National TelecomVSAT company
Other:
_________________________________________________________________________________________34
7. Does the Service Provider have a local OfficeYes YesNo
Local Office address, if different from 4 above
8. If VSAT does the institution have a VSAT license?YesNo
8a. If Yes cost of license if any (in $US/year)8b. If No what license arrangements are in place if any
9. Cost of Bandwidth per month (if dialup is being used, please include phone costs and Internet fees)Local currency ----
Converted to $US $600 per month
10. Length of existing (current) bandwidth contract commitmentNumber of years of contract 2 years
Expiry date
Does the contract specify penalties for early termination?(Give details)
Yes, we have to give 60 days advance notice orpay two months’ subscription fee plus any otherrelated costs.
11. Does the Contract provide for Quality of Service Penalties?Yes (provide details)
No No
12. If VSAT is used, what is the current equipment in place? (size of dish, electronics type, cost etc)Frequency Band (e.g. C-Band, KU-Band)Satellite usedSize of Antenna/Dish – Diameter in MetersMake / Model number of antennaMake, model and power of HPA/ BUC (outdoorelectronics)Make, model of receiver, modem (indoor equipment)
13. Does the link have a committed Information rate (CIR)?YesNo No
Question not answered/Not Sure
13a: If there is a CIR what is the rate:(a) national
(b) International
14: Does the link have burstable capacityYesNo No
Question not answered/Not Sure
14a: If yes what can it burst to over what period:
15: Are there any other additional Internet bandwidth links into the university (e.g. to specificdepartments)If yes:Type Purpose Bandwidth amounta.b.c.
_________________________________________________________________________________________35
16: How many computers do you have on campusa) Total number 31
b) Total networked 25c) Total with Internet access 25
17. How many servers do you have on campus?[Excluding those for specific departments?]
Number 4
18. Do you provide email services for:All staff Yes
All students ---If Yes, what is the email domain? aau.org
19. Type of on-campus network availableCopper (10BaseT or 100BaseT) Yes
WirelessFiber
Hybrid/MixedQuestion not answered/Not Sure
20. Are there any planned ICT initiatives (e.g. upgrade of connectivity, campus network, wireless systems,E-Learning and Enterprise Resource Planning applications)? Please list providing brief details withplanned implementation dates:
Initiative 1:Initiative 2:Initiative 3:
21. Is there a written IT and/or E-learning strategy for the campus?YesNo No
Question not answered/ NotSure
21a. If yes please attach acopy
22. Are there any installed e-learning applications or projectsYesNo No
22a. If yes, Please list E-learning project 1:
E- learning project 2:
23. Do you monitor your bandwidth usage?Yes Just started a week ago.No
23a. If yesMonitoring tools used (name/ details) MRTG
Average Usage in kbps over past 3-6 months(uplink, downlink:
Inadequate data
% of time link 100% utilized: 95%Ave Hours/month that link is down 1-2 hours
Major cause(s) of link outage Not sure why
24. Do you manage your bandwidth in any way (i.e. content filtering, limiting department usage)YesNo No
24a. If yes please specify Bandwidth management software
_________________________________________________________________________________________36
Bandwidth management plan/ policy25. What do you feel is the fair cost for sustainable BW forAfrican institutions given how much you are paying today?
$2.5/Kbps
25a. If you could obtain this pricing, how muchbandwidth would your institution purchase
512 Kbps
25 b. How much bandwidth would your institutionpurchase if the cost were $5 per kbps?
256 Kbps
25 c. How much bandwidth would your institutionpurchase if the cost were $3 or less per kbps?
386 Kbps
(“or less is” confusing! We computed at $3only; see above at $2.5)
26. Please provide any additional information that may enhancethis investigation
The AAU runs the Database of AfricanTheses and Dissertations (DATAD), whichis expected to expand in 2005. It is alsoplanning to host African Journals Online(AJOL), which has a huge database andlarge number of online users. In addition,it is developing other databases such asthe database of African experts, whichcan be accessed by users. For these andother related online services, we need toincrease our bandwidth capacity atreasonable cost.
The amount of bandwidth need citedabove is based on the assumption that itis a dedicated line if not a Vsat, and thatthe amount can be increased in future ifthe fund is available.
_________________________________________________________________________________________37
Makerere University
Organisational Details Institution Name: Makerere University City: Kampala Country: Uganda Website address: www.makerere.ac.ug Number of full-time students Apprx. 35,000Number of part-time students -Number of facultyIs there an independent ITdepartment/ Unit in yourinstitution?
Yes, Directorate for ICT Support (DICTS)
Is there a national researchand education network(NREN) in the country?
If yes, please give any relevant details and comments.
UNINET. Has not been formally set up
Questionnaire Respondent/International Bandwidth Project Contact Information Name: Joseph Kimali Position: Network Manager Telephone Number: +256-41- 531343 Email address: [email protected]
Connectivity Details
1. Type of connectivity used to link the Institution to the Internet Service ProviderLeased Line – Fiber x
Leased Line – Copper WireLeased Line – Radio link/Wireless
Satellite/VSATDial Up
2. Capacity of connection:Uplink (Kbps): 1 Mbps
Downlink (Kbps): 2 Mbps
3. What do you use your connection for:Data access (internet) XVoice Over IP (VOIP)
Video conferencing Other
4. Service Provider Name (if more than 1, providedetails of primary or main provider):
Uganda Telecom LTD
5. Service Provider Address:Street. Address
City, Country Kampala, UgandaTelephone
EmailURL www.utl.co.ug
6. Service Provider TypePrivate ISP
National Telecom X (privatized)VSAT company
Other:
_________________________________________________________________________________________38
7. Does the Service Provider have a local OfficeYes XNo
Local Office address, if different from 4 above
8. If VSAT does the institution have a VSAT license?YesNo X
8a. If Yes cost of license if any (in $US/year)8b. If No what license arrangements are in place if any
9. Cost of Bandwidth per month (if dialup is being used, please include phone costs and Internet fees)Local currency
Converted to $US $20,499 (inclusive of 17% VAT)
10. Length of existing (current) bandwidth contract commitmentNumber of years of contract No contract at moment
Expiry date
Does the contract specify penalties for early termination?(Give details)
11. Does the Contract provide for Quality of Service Penalties?Yes (provide details) Originally contract did
No
12. If VSAT is used, what is the current equipment in place? (size of dish, electronics type, cost etc)Frequency Band (e.g. C-Band, KU-Band) Note: have put in a funding proposal for VSAT to
Carnegie Corporation of New YorkSatellite usedSize of Antenna/Dish – Diameter in MetersMake / Model number of antennaMake, model and power of HPA/ BUC (outdoorelectronics)Make, model of receiver, modem (indoor equipment)
13. Does the link have a committed Information rate (CIR)?Yes XNo
Question not answered/Not Sure
13a: If there is a CIR what is the rate:(a) national 1 / 2 Mbps
(b) International 1 / 2 Mbps
14: Does the link have burstable capacityYesNo X
Question not answered/Not Sure
14a: If yes what can it burst to over what period:
15: Are there any other additional Internet bandwidth links into the university (e.g. to specificdepartments)If yes: YesType Purpose Bandwidth amounta. Leased Line- Fiber Backup 256 / 512 Kbps (costs $8,219 per
month, provider MTN Ugandawww.mtn.co.ug)
_________________________________________________________________________________________39
b.c.
16: How many computers do you have on campusa) Total number 2700
b) Total networked 2500c) Total with Internet access 2500 (of which about 1,325 are available to
students)
17. How many servers do you have on campus?[Excluding those for specific departments?]
Number 13
18. Do you provide email services for:All staff X
All students Those who wish (decentralized to departments)If Yes, what is the email domain? Mak.ac.ug
19. Type of on-campus network availableCopper (10BaseT or 100BaseT)
WirelessFiber
Hybrid/Mixed XQuestion not answered/Not Sure
20. Are there any planned ICT initiatives (e.g. upgrade of connectivity, campus network, wireless systems,E-Learning and Enterprise Resource Planning applications)? Please list providing brief details withplanned implementation dates:
Initiative 1:ACADEMIC RECORDS INFORMATION SYSTEM (ARIS)
Initiative 2:FINANCIAL MANAGEMENT AND INFORMATION SYSTEM (FINIS)
Initiative 3: See http://www.makerere.ac.ug/makict/progress/index.htm for full listing of ICTinitiatives
21. Is there a written IT and/or E-learning strategy for the campus?Yes X (IT Policy includes E-learning component)No
Question not answered/ NotSure
21a. If yes please attach acopy
Seehttp://www.makerere.ac.ug/makict/documents/policydoc/contents.htm
22. Are there any installed e-learning applications or projectsYes xNo
22a. If yes, Please list E-learning project 1: Black Board
E- learning project 2: KWEL
23. Do you monitor your bandwidth usage?Yes XNo
23a. If yesMonitoring tools used (name/ details) MRTG, SMORT (analysis) and RRD for plotting
Average Usage in kbps over past 3-6 months(uplink, downlink:
% of time link 100% utilized: From 8 am to 10 pm 100% usage
_________________________________________________________________________________________40
Ave Hours/month that link is down Hardly ever goes downMajor cause(s) of link outage
24. Do you manage your bandwidth in any way (i.e. content filtering, limiting department usage)YesNo X (however, used to block web mails such
as yahoo in the past) 24a. If yes please specify
Bandwidth management softwareBandwidth management plan/ policy
25. What do you feel is the fair cost for sustainable BW forAfrican institutions given how much you are paying today?
$2 -$3 per kbps
25a. If you could obtain this pricing, how muchbandwidth would your institution purchase
Pay same amount of money for morebandwidth
25 b. How much bandwidth would your institutionpurchase if the cost were $5 per kbps?
Whatever our current payment can get us
25 c. How much bandwidth would your institutionpurchase if the cost were $3 or less per kbps?
Whatever our current payment can get us.Basically would like to double bandwidthat same cost.
26. Please provide any additional information that may enhancethis investigation
1. Would prefer if any provider haslocal presence to ensure fastersupport response time
2. Would not like to enter into anycontract for more than 1 year andwould prefer a month to monthcontract
_________________________________________________________________________________________41
Universite Eduardo Mondlane
Organisational Details Institution Name: University Eduardo Mondlane City: Maputo Country: Mozambique Website address: www.uem.mz Number of full-time students Apprx. 10,000Number of part-time students -Number of faculty Aprox. 1,000Is there an independent ITdepartment/ Unit in yourinstitution?
Yes, University Informatics Center (CIUEM)
Is there a national researchand education network(NREN) in the country?
If yes, please give any relevant details and comments.
-
Questionnaire Respondent/International Bandwidth Project Contact Information Name: Antonio Godinho/ David Bila Position: Network Administrator/ Systems Administrator Telephone Number: +258-1-492601 Email address: [email protected]/ [email protected]
** Interviewed by Alex TwinomugishaConnectivity Details
1. Type of connectivity used to link the Institution to the Internet Service ProviderLeased Line – Fiber
Leased Line – Copper WireLeased Line – Radio link/Wireless
Satellite/VSAT XDial Up
2. Capacity of connection:Uplink (Kbps): 512
Downlink (Kbps): 2048
3. What do you use your connection for:Data access (internet) XVoice Over IP (VOIP)
Video conferencing Other
4. Service Provider Name (if more than 1, providedetails of primary or main provider):
Verestar
5. Service Provider Address:Street. Address Verestar - Fairfax
3040 Williams Dr.City, Country Fairfax, VA 22031, USA
Telephone Phone - U.S: toll free 866-244-5012Phone - Outside of the U.S.: +1-703-914-1332
EmailURL www.verestar.com
6. Service Provider TypePrivate ISP
National TelecomVSAT company x
Other:
_________________________________________________________________________________________42
7. Does the Service Provider have a local OfficeYesNo X (has representation in South Africa)
Local Office address, if different from 4 above
8. If VSAT does the institution have a VSAT license?Yes XNo
8a. If Yes cost of license if any (in $US/year) 3,5008b. If No what license arrangements are in place if any
9. Cost of Bandwidth per month (if dialup is being used, please include phone costs and Internet fees)Local currency
Converted to $US $10,000
10. Length of existing (current) bandwidth contract commitmentNumber of years of contract 2 years
Expiry date 31 Dec 2004
Does the contract specify penalties for early termination?(Give details)
Yes- payment of rest of contract
11. Does the Contract provide for Quality of Service Penalties?Yes (provide details) X (no details)
No
12. If VSAT is used, what is the current equipment in place? (size of dish, electronics type, cost etc)Frequency Band (e.g. C-Band, KU-Band) C-BandSatellite used Telstar 10Size of Antenna/Dish – Diameter in Meters 3.8Make / Model number of antenna ProdelinMake, model and power of HPA/ BUC (outdoorelectronics)
40 W
Make, model of receiver, modem (indoor equipment) Comtech CDM 600
13. Does the link have a committed Information rate (CIR)?Yes XNo
Question not answered/Not Sure
13a: If there is a CIR what is the rate:(a) national
(b) International 512/ 2048 kbps both links SCPC
14: Does the link have burstable capacityYesNo X
Question not answered/Not Sure
14a: If yes what can it burst to over what period:
15: Are there any other additional Internet bandwidth links into the university (e.g. to specificdepartments)If yes: YesType Purpose Bandwidth amounta. VSAT (belongs to GDLN) GDLN center Not sureb.c.
_________________________________________________________________________________________43
16: How many computers do you have on campusa) Total number 3,000
b) Total networked 2,400c) Total with Internet access 2,400
17. How many servers do you have on campus?[Excluding those for specific departments?]
Number 12 (plus about 15 proxies at the departments)
18. Do you provide email services for:All staff X (started last year)
All students Only if requested (but decentralized todepartment level)
If Yes, what is the email domain? Uem.mz
19. Type of on-campus network availableCopper (10BaseT or 100BaseT)
Wireless X (between campuses)Fiber X (within campuses)
Hybrid/MixedQuestion not answered/Not Sure
20. Are there any planned ICT initiatives (e.g. upgrade of connectivity, campus network, wireless systems,E-Learning and Enterprise Resource Planning applications)? Please list providing brief details withplanned implementation dates:
Initiative 1:Upgrade Campus fiber network to 1 Gbps
Initiative 2:Upgrade International Internet bandwidth
Initiative 3: Library Information SystemFinancial management system
21. Is there a written IT and/or E-learning strategy for the campus?Yes x (currently ICT Strategic Plan 2001-2005)No
Question not answered/ NotSure
21a. If yes please attach acopy
22. Are there any installed e-learning applications or projectsYesNo X
22a. If yes, Please list E-learning project 1:
E- learning project 2:
23. Do you monitor your bandwidth usage?Yes XNo
23a. If yesMonitoring tools used (name/ details) MRTG
Average Usage in kbps over past 3-6 months(uplink, downlink:
% of time link 100% utilized: From 8 am to 5 pm 100% usage everydayAve Hours/month that link is down Hardly ever goes down
Major cause(s) of link outage Modem problems- modem was replaced and everything isnow stable
_________________________________________________________________________________________44
24. Do you manage your bandwidth in any way (i.e. content filtering, limiting department usage)YesNo X (however, used to block ports in the
past) 24a. If yes please specify
Bandwidth management softwareBandwidth management plan/ policy
25. What do you feel is the fair cost for sustainable BW forAfrican institutions given how much you are paying today?
$2
25a. If you could obtain this pricing, how muchbandwidth would your institution purchase
Pay same amount of money for morebandwidth
25 b. How much bandwidth would your institutionpurchase if the cost were $5 per kbps?
Getting less than this cost already
25 c. How much bandwidth would your institutionpurchase if the cost were $3 or less per kbps?
Whatever our current payment can get us.Basically would like to double bandwidthat the same cost we are paying.
26. Please provide any additional information that may enhancethis investigation
3. The current connectivity costsare paid through a World Bankcredit to Mozambique. Thispayment is guaranteed for atleast another 4 years.
4. If required to change provider,will have to tender
5. Don’t mind if provider has nolocal office provided provider canguarantee fast response.
_________________________________________________________________________________________45
University of Dar es Salaam
Organisational Details Institution Name: University of Dar es Salaam City: Dar es Salaam Country: Tanzania Website address: www.udsm.ac.tz Number of full-time students 10,000Number of part-time students -Number of faculty 700Is there an independent ITdepartment/ Unit in yourinstitution?
Yes
Is there a national researchand education network(NREN) in the country?
If yes, please give any relevant details and comments.
Yes……TENET it is under formation, MoU signed and charter proposed
Questionnaire Respondent/International Bandwidth Project Contact Information Name: B. Mutagahywa Position: MD Telephone Number: 255 22 2410645 Email address: [email protected]
Connectivity Details
1. Type of connectivity used to link the Institution to the Internet Service ProviderLeased Line – Fiber
Leased Line – Copper Wire xLeased Line – Radio link/Wireless
Satellite/VSATDial Up
2. Capacity of connection:Uplink (Kbps): 1 Mbps
Downlink (Kbps): 2 Mbps
3. What do you use your connection for:Data access (internet) XVoice Over IP (VOIP)
Video conferencing Other
4. Service Provider Name (if more than 1, providedetails of primary or main provider):
TTCL national telco
5. Service Provider Address:Street. Address
City, CountryTelephone
EmailURL www.ttcl.co.tz
6. Service Provider TypePrivate ISP
National Telecom XVSAT company
Other:
_________________________________________________________________________________________46
7. Does the Service Provider have a local OfficeYes xNo
Local Office address, if different from 4 above
8. If VSAT does the institution have a VSAT license?Yes XNo
8a. If Yes cost of license if any (in $US/year) 10008b. If No what license arrangements are in place if any
9. Cost of Bandwidth per month (if dialup is being used, please include phone costs and Internet fees)Local currency
Converted to $US $ 10,000
10. Length of existing (current) bandwidth contract commitmentNumber of years of contract open
Expiry date
Does the contract specify penalties for early termination?(Give details)
11. Does the Contract provide for Quality of Service Penalties?Yes (provide details)
No X
12. If VSAT is used, what is the current equipment in place? (size of dish, electronics type, cost etc)Frequency Band (e.g. C-Band, KU-Band)Satellite usedSize of Antenna/Dish – Diameter in MetersMake / Model number of antennaMake, model and power of HPA/ BUC (outdoorelectronics)Make, model of receiver, modem (indoor equipment)
13. Does the link have a committed Information rate (CIR)?Yes XNo
Question not answered/Not Sure
13a: If there is a CIR what is the rate:(a) national 1 Mbps/2 Mbps
(b) International 1 Mbps/2 Mbps
14: Does the link have burstable capacityYesNo X
Question not answered/Not Sure
14a: If yes what can it burst to over what period:
15: Are there any other additional Internet bandwidth links into the university (e.g. to specificdepartments)If yes:Type Purpose Bandwidth amounta. VSAT Back-up/commercial on demand 1 Mbps/2 Mbpsb.c.
16: How many computers do you have on campus
_________________________________________________________________________________________47
a) Total number ~2500b) Total networked ~1500
c) Total with Internet access ~1500
17. How many servers do you have on campus?[Excluding those for specific departments?]
Number 10
18. Do you provide email services for:All staff X
All students XIf Yes, what is the email domain? Udsm.ac.tz; (faculty/dept).udsm.ac.tz;
sts.udsm.ac.tz
19. Type of on-campus network availableCopper (10BaseT or 100BaseT)
WirelessFiber
Hybrid/Mixed XQuestion not answered/Not Sure
20. Are there any planned ICT initiatives (e.g. upgrade of connectivity, campus network, wireless systems,E-Learning and Enterprise Resource Planning applications)? Please list providing brief details withplanned implementation dates:
Initiative 1: Wireless hotspotsInitiative 2: Network sequrity/VLANsInitiative 3: Expand and consolidate E-learning
21. Is there a written IT and/or E-learning strategy for the campus?Yes XNo
Question not answered/ NotSure
21a. If yes please attach acopy
22. Are there any installed e-learning applications or projectsYes XNo
22a. If yes, Please list E-learning project 1: Blackboard
E- learning project 2: WebCTKEWL
23. Do you monitor your bandwidth usage?Yes XNo
23a. If yesMonitoring tools used (name/ details) MRTG
Average Usage in kbps over past 3-6 months(uplink, downlink:
516/867
% of time link 100% utilized: 95Ave Hours/month that link is down 1
Major cause(s) of link outage Technical
24. Do you manage your bandwidth in any way (i.e. content filtering, limiting department usage)Yes XNo
24a. If yes please specify
_________________________________________________________________________________________48
Bandwidth management software Etinc/allot/Gsco CARBandwidth management plan/ policy Limited
25. What do you feel is the fair cost for sustainable BW forAfrican institutions given how much you are paying today?
1.5 to 2 us$ per K
25a. If you could obtain this pricing, how muchbandwidth would your institution purchase
Total 5 Mbps
25 b. How much bandwidth would your institutionpurchase if the cost were $5 per kbps?
Nill
25 c. How much bandwidth would your institutionpurchase if the cost were $3 or less per kbps?
Less than $2 see 25a
26. Please provide any additional information that may enhancethis investigation