app developers - give your customers a voice

11
Give your customers a voice. Reap the rewards

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Post on 12-Nov-2014

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DESCRIPTION

A short presentation about how app developers can find out who loves their apps and how to address the concerns of the people who complain. Enabling customer feedback is simple with Apptentive. With so many applications available, standing out is difficult. We believe that great customer service and an iterative development process will lead to the best long-term outcomes.

TRANSCRIPT

Page 1: App Developers - Give Your Customers A Voice

Give your customers a voice. Reap the rewards

Page 2: App Developers - Give Your Customers A Voice

Do you ever wonder?

Which of my customers love me?

How can I make more of them fall in love with my apps? Why are the complainers so loud?

Page 3: App Developers - Give Your Customers A Voice

You should just ask them!Make it easy to give feedback.

Converse with the people who like you and have suggestions. Earn their trust and loyalty.

Address the problems or at least remind those with issues that you’re human. They’ll act accordingly.

Page 4: App Developers - Give Your Customers A Voice

We’ve built a solution for you.

Take a look.

Page 5: App Developers - Give Your Customers A Voice

You can trigger feedback wherever you see fit

Page 6: App Developers - Give Your Customers A Voice

A simple 2 screen module

Page 7: App Developers - Give Your Customers A Voice

Manage all of your apps

Page 8: App Developers - Give Your Customers A Voice

Review and act, quickly

Page 9: App Developers - Give Your Customers A Voice

Multiple replies at once

Page 10: App Developers - Give Your Customers A Voice

You even get device info

Page 11: App Developers - Give Your Customers A Voice

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