app cloud bdm days apac
TRANSCRIPT
Session Objectives By the end of this session, you will be able to… Understand what Salesforce App Cloud is
Articulate the value and the differentiators
Identify which of your accounts are ready for App Cloud opportunities
A Smarter WorldEveryone and every thing is connected
Mainframe /Terminal
Client / Server
100Kmainframes
10MPCs
AIIoT
MobileSocial
Cloud
mobile phones6B 75Bsmart things
Three Keys to the Connected Experience
Customer DataCustomer EngagementEmployee Productivity
But Building and Delivering Modern Apps is Hard
Your Company
Resulting from technical complexity and unfulfilled demands
Modern Apps
Connected
Mobile
Social
App Demand
Security
Legacy Tech
The Future of App Development Requires a Connected Platform
Amazing Apps Run on the Salesforce Platform
force.comHerokuAppExchang
e
Data Management PlatformCRM Data
IoT & Social Data
Platform
Applications
Sales Marketing Community Analytics AppsService IoTCommerce Quip
Force.comHeroku
AppExchange Lightning
Features:
Do-it-yourself
Benefits: Ownership of hardware
and software Granular control over
infrastructure and networking
Features: Virtual machines Managed storage Managed network Resource provisioning
Benefits: CapEx avoidance Utility pricing model Shared physical &
network layer security
Features:• O/S stack control• Middleware• Basic runtime stack• Increase elasticity control• Developer controlled
coding environments• Database resources• Tools for testing • Code in any language
Benefits: Rapid app development Developer productivity Add-on Ecosystem
On-Premise Solutions
Infrastructure as a Service (IaaS)
Platform as a Service (PaaS)
Features: Multitenant architecture Fully managed cloud database Extended runtime stack Lightning Builders AppExchange ecosystem Public APIs Trust.salesforce.com
Benefits: Anyone can build apps Fast visual development Automatic upgrades Connected customer data Single view of all business data
Salesforce Platform (PaaS+)
Features: Packaged apps Cloud-based Leverages cloud database
from underlying platform May be customizable
Benefits:
Dependent upon underlying cloud platform
Software as a Service (SaaS)
The Cloud EcosystemSalesforce App Cloud - #1 Platform as a Service
Salesforce App Cloud is Your Fastest Path From Idea to App
Idea
Legacy App Dev 6-12 Months
App
IdeaBuild App with
modern frameworks
Connected Desktop and Mobile Apps
install complex software
build app
make it mobile
& social
build & test
security
buy & setup
hardware
define user
access
setup reporting
& analytics
Common development platform for launching new apps
Apps bring new order to corporate reporting
23 apps developed and launched on Salesforce App Cloud so far and counting
Higher safety standards result from analyzing what happened, identifying trends, managing compliance work and helping senior managers lead by example
“Salesforce was attractive as a partner, as the flexibility of its cloud-based platform would allow us to future proof our investment. There was also a huge community we could tap into – both globally and locally – to help us identify and adopt best practices”Paul Foster, Sales Director for Tip Top
TipTop streamline Field Sales operations with powerful new app The app combined with a new sales process has boosted efficiency by 20% and reduced
each store visit by up to ten minutes It’s future proofed Tip Top’s field sales operations, giving it advanced capabilities and data to
optimise performance and sales The intuitive and easy to use user interface sped training which resulted in 100% adoption
“Salesforce helps us build and run apps at any scale”
ASDetect, built on Salesforce App Cloud, is an app to detect autism in young children
Early detection means early intervention, allowing for the best possible outcome for the child
The app is 81% accurate and has the potential to positively impact 1-3 % of the world’s population
The app feeds information back into Sales Cloud so OTARC can manage families’ data for a lifetime
Cheryl Dissanayake, Director
What does App Cloud Offer?
Development Tools
Robust Cloud Infrastructure
Deployment & Management
ToolsPlatform & Integration Services
IoT
Robust Cloud Infrastructure
Automatic Upgrades
50 Major Releases(3x /year)
Multi-tenant Infrastructure
Metadata-basedSingle Code Base and Shared Infrastructure
Open & Extensible
Open Architecture2800+ AppExchange
Apps
Unbreakable Customizations
Integrations andcustomizations auto-upgraded
Visualforce transactions
per year
87B
15MCustom
Database Tables
Apex
transactions
per year
137B
600MAPI calls
per day
Trust.salesforce.com Transactions Per Quarter Average Page Time
Trust: Our Highest Value trust.salesforce.com
323B Transactions in Q2FY1738% YOY Growth (Q2FY16-Q2FY17)
209ms Latency in Q2FY17Flat (Reduction) YoY
API
Web
Extensive Testing and Certification Advantage
• Several customer-initiated penetration tests per week!
• Hundreds of customer-initiated audits per year
• Three major releases a year
• Focused penetration testing with every release
• Hardened datacenters• Patching and
vulnerability management provided by SFDC
5,000+ Financial Services Customers…
16 US Federal Agencies moving to our cloud…
Architected for Security Continuously Tested Most Trusted Certifications Most Stringent Customer
Sets the Bar
Build Engaging Apps with Integrated Run-time Services
Mobile SDK
Workflow Engine
UI Framework
Sharing & Permissions
SearchAnalytics Engine
Files & Content
Management
Authentication
Collaboration Services
Event Log Framework
Integration Services
API Services
Go Faster with Salesforce Lightning
Experience | Builder | Ecosystem
Lightning App Builder
Lightning Process Builder
Lightning Design System
Lightning ComponentsInstall or Create Your Own
Custom ComponentsBuild Beautiful Mobile Apps
Employees LoveAutomate Business
Processes Without Any CodeDeliver Apps With the
Same Look & Feel
Tightly connect any API-accessible data source to Salesforce
Integrate in hours with point and click tools and less code
Access external data in real-time, without copying data to Salesforce
Connect multiple Salesforce instances across your enterprise
Salesforce Connect Deliver a connected enterprise app experience
Deliver Fully-Custom Mobile Apps with Mobile Services
Identity Private AppExchange
Mobile Notifications
Visualforce Lightning Component
s
Mobile SDK
Mobile Dev
Packs
Offline Support
Geolocation Custom Actions
Build Trusted Apps with Salesforce Shield Deliver a new level of trust
Meet compliance in regulated industriesBuilt-in Platform Encryption and archiving of dataExtra security layer for your highly sensitive dataReal-time, dynamic Transaction SecurityMitigate risk with complete user behavior visibilityRich usage analytics with Event Monitoring and Field Audit Trail
Transform Connected Products into Engaging Experiences IoT Cloud
Rapid InnovationLow-Code technology accessible to business users
Events Per Day
14B
Customer ContextCombine CRM and device data for IoT decisions
Real-Time EngagementConnect any device to systems of engagement
Everyone Deserves a Modern AppBoosting productivity, retention, and customer satisfaction
Apps
HR Customer
Supply ChainITFinanceOps
HR Help Desk
Employee Intranet
Recruiting & Onboarding
Performance & Coaching
IT Help Desk / Self-Service
Community
Legacy Applications
Consolidation
Enterprise Knowledge
Identity Management
Custom Web / Mobile
Applications
Business Agility Layer
Asset & Facilities Management
Financial Shared Services
M&A Enablement
Customer Loyalty
Self-Service
Banking
Transportation Services
eCommerce
Flight Management
Procurement
Vendor Management
Transportation
Logistics
Contract Management
Budget Management
Contract Management
Pricing
Billing Management
Audit Management
Executive SponsorshipDrive Deep DiscoveryUnderstand App PortfolioDeliver Business ValueShift focus to Innovation
App Cloud Spark: Delivering a Complete Vision to Execution Plan
Value Engagement for Business Projects and Innovation
DISCOVERY FINDINGS
APP PORTFOLIO
PHASED DELIVERY ROADMAP
BUSINESS CASE
HIGH LEVEL ARCHITECTURE
1 Week 2–3 Weeks 4–6 Weeks
Salesforce Named a Leader in Magic Quadrants by Gartner Enterprise aPaaS, Worldwide and Mobile App Development Platforms
Analysts: Paul Vincent, Yefim V. Natis, Kimihiko Iijima, Anne Thomas, Rob Dunie, Mark Driver
Analysts: Jason Wong, Van L. Baker, Adrian Leow, Joachim Herschmann
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Salesforce. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner Magic Quadrant for Enterprise Application Platform as a Service, Worldwide March 24, 2016
Gartner Magic Quadrant for Mobile App Development Platforms, June 15, 2016
Now that you have met App Cloud Meet the results it delivers
• FASTBuild apps for customers and employees faster then ever with intuitive visual and programmatic development in the cloud
• FLEXIBLEAdd an agility layer to modernize complex legacy environments with an open and flexible architecture that’s ready for whatever comes next
• FUTURE-READYCreate an adaptable and sustainable innovation strategy that includes continuous deployments and seamless auto-upgrades
• UNIFIEDUnify your stack on a common data model and management services to improve control and visibility
• BUSINESS-FIRSTAlign with business stakeholders through interactive app development and transparency