apn data manager service start/restart...
TRANSCRIPT
![Page 1: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/1.jpg)
APN DATA MANAGER SERVICE START/RESTART GUIDE
![Page 2: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/2.jpg)
2 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
Contents 1. Overview ............................................................................................................................................... 3
2. Windows 10 .......................................................................................................................................... 4
2.A. Find Computer Name......................................................................................................................... 4
2.B. Find the Service Module (Services.msc) ............................................................................................ 6
2.C. Start/Restart APN Data Manager Service .......................................................................................... 8
3. Windows 8, 8.1, & Server 2012 ............................................................................................................. 9
3.A. Find Computer Name......................................................................................................................... 9
3.B. Find the Service Module (Services.msc) .......................................................................................... 11
3.C. Start/Restart APN Data Manager Service ........................................................................................ 13
4. Windows Vista, 7, Server 2007, & 2008 .............................................................................................. 14
4.A. Find Computer Name....................................................................................................................... 14
4.B. Find the Service Module (Services.msc) .......................................................................................... 16
4.C. Start/Restart APN Data Manager Service ........................................................................................ 18
5. Windows XP & Server 2003 .................................................................................................................... 19
5.A. Find Computer Name....................................................................................................................... 19
5.B. Find the Service Module (Services.msc) .......................................................................................... 21
5.C. Start/Restart Data Manager Service ................................................................................................ 23
![Page 3: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/3.jpg)
3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
1. Overview This guide is designed to provide instruction on how to identify a computer name and restart the APN
Data Manager Service on the following Windows operating systems:
Windows 10
Windows 8.1
Windows 8
Server 2012
Windows 7/Vista
Server 2008/2007
Windows XP
Server 2003
![Page 4: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/4.jpg)
4 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
2. Windows 10
2.A. Find Computer Name 1. Click start menu (Windows Logo) in bottom left hand corner
2. Start typing "This PC" in the text box
3. Right click on the Desktop app that pops up
4. Click "Properties"
Step 3 Right Click
Step 4 Left Click
Step 1 Left Click
Step 2 Type "this pc"
Step 3 Right Click
Step 1 Left Click
Step 2 Type "this pc"
![Page 5: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/5.jpg)
5 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
5. Find the computer name (may need to scroll down)
6. Confirm the computer name matches that in the email
![Page 6: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/6.jpg)
6 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
2.B. Find the Service Module (Services.msc) 1. Go back to the Start Menu in the bottom left
2. Type "services.msc"
3. Click Desktop app
Step 1 Left Click
Step 2 Type "services.msc"
Step 3 Left Click
![Page 7: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/7.jpg)
7 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
4. When the service module appears, search for "APN Data Manager Service"
5. Once found, click and highlight
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8 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
2.C. Start/Restart APN Data Manager Service 1. Once APN Data Manager Service is found, you will have one of two sets of options:
a. Start
b. Stop/Restart
2. If the option "Start" appears, that means the service is not running and will need to be started.
a. Click "Start"
3. If the options "Stop/Restart" appears, the service is running, but will need to be restarted.
a. Click "Restart"
or
![Page 9: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/9.jpg)
9 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
3. Windows 8, 8.1, & Server 2012
3.A. Find Computer Name 1. Click start menu (Windows Logo) in bottom left hand corner
2. Start typing "This PC"
3. Right click on icon that pops up
a. Note: The search feature will automatically appear when the user begins typing.
4. Click "Properties"
Step 4 Left Click
Step 3 Right Click
Step 1 Left Click
Step 2 Type "this pc"
![Page 10: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/10.jpg)
10 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
5. When the properties window pops up, find the computer name (may need to scroll down)
6. Confirm the computer name matches that in the email
![Page 11: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/11.jpg)
11 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
3.B. Find the Service Module (Services.msc) 1. Go back to the Start Menu in the bottom left
2. Start typing "services.msc" (again, the search bar should appear as you type)
3. Click Services.msc icon
Step 3 Left Click
Step 2 Type "this pc"
Step 1 Left Click
![Page 12: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/12.jpg)
12 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
4. When the service module appears, search for "APN Data Manager Service"
5. Once found, click and highlight
![Page 13: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/13.jpg)
13 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
3.C. Start/Restart APN Data Manager Service 1. Once EMS Web Agent is found, you will have one of two sets of options:
a. Start
b. Stop/Restart
2. If the option "Start" appears, that means the service is not running and will need to be started.
a. Click "Start"
3. If the options "Stop/Restart" appears, the service is running, but will need to be restarted.
a. Click "Restart"
or
![Page 14: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/14.jpg)
14 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
4. Windows Vista, 7, Server 2007, & 2008
4.A. Find Computer Name 1. Click start menu (Windows Logo) in bottom left hand corner
2. Find "Computer" and right click it
3. Click "Properties"
Step 1 Left Click
Step 3 Left Click
Step 2 Right Click
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15 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
4. Find the computer name (may need to scroll down)
5. Confirm the computer name matches that in the email
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16 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
4.B. Find the Service Module (Services.msc) 1. Click the start menu at the bottom left
2. Start typing "services.msc" in the field "Search programs and files"
3. Click Services.msc icon
Step 1 Left Click
Step 2 Type "Services.msc"
Step 3 Left Click
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17 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
4. When the service module appears, search for "APN Data Manager Service"
5. Once found, left click to highlight
![Page 18: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/18.jpg)
18 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
4.C. Start/Restart APN Data Manager Service 1. Once APN Data Manager Service is found you will have one of two options:
a. Start
b. Stop/Restart
2. If the option "Start" appears, that means the service is not running and will need to be started.
a. Click "Start"
3. If the options "Stop/Restart" appears, the service is running, but will need to be restarted.
a. Click "Restart"
![Page 19: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/19.jpg)
19 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
5. Windows XP & Server 2003
5.A. Find Computer Name 1. Click start menu (Windows Logo) in bottom left hand corner
2. Find "Computer" and right click it
3. Click "Properties"
Step 3 Left Click
Step 2 Right Click
Step 1 Left Click
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20 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
4. Click the tab "Computer Name"
5. Find Full Computer Name
6. Confirm the computer name matches that in the email
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21 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
5.B. Find the Service Module (Services.msc) 1. Click the Start Menu in the bottom left
2. Click "Run..."
3. Once open, type "services.msc" and hit enter or hit "OK"
Step 1 Left Click
Step 2 Left Click
Step 3 Left Click
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22 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
4. When the service module appears, search for "APN Data Manager Service"
5. Once found, left click to highlight
![Page 23: APN DATA MANAGER SERVICE START/RESTART GUIDEfiles.constantcontact.com/4e9200d6401/c6d89dc8-741a-4ec5-90d4-6b0283c2... · 3 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota,](https://reader030.vdocuments.mx/reader030/viewer/2022041219/5e086222eb8d3438f27dd59a/html5/thumbnails/23.jpg)
23 Assured Performance - (949) 221-0010 - 24422 Ave De La Carlota, Ste 490, Laguna Hills, CA 92653
5.C. Start/Restart Data Manager Service 1. Once APN Data Manager Service is found you will have one of two options:
b. Start
c. Stop/Restart
2. If the option "Start" appears, that means the service is not running and will need to be started.
a. Click "Start"
3. If the options "Stop/Restart" appears, the service is running, but will need to be restarted.
a. Click "Restart"
If you have any questions, please reach out to your Assured Performance account manager at
(949) 221-0010