aplic - i 34th annual conference building the 2-way street enabling voices for the south

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APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

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Page 1: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

APLIC - I 34th ANNUAL CONFERENCE

Building the 2-Way Street

Enabling Voices for the South

Page 2: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

Our Mission

SATELLIFE is committed to building healthier communities in developing

countries using the power of information technology.

Page 3: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

•Started in 1987 by the International Physicians for the Prevention of Nuclear War

•In 1989 created HealthNet, a global electronic information and communications network for health professionals

• Pioneered basic store and forward e-mail computer nodes and local networks in developing countries

•Developed low-cost e-mail based access to high-quality health information, publications and discussion groups

History

Page 4: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

The Digital Divide and Information Poverty

Contributing factors:

•Poor telecommunications infrastructures

•High cost of telephone and Internet usage, as well as equipment

•High cost of journal subscriptions and medical literature.

•Unfavorable regulatory environments

•Insufficient technical and end user training

Page 5: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

The Digital Divide and Information Poverty

The results:

•Isolation of health workers; “Brain Drain”

•Inability to access global knowledge

•Inability to share knowledge locally, nationally, or internationally

•Patients do not get the best possible care.

Page 6: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

Eritrea

Ethiopia

Ghana

Kenya

Sudan

Uganda

Zimbabwe

Nepal

SATELLIFE

The HealthNet Sites

Page 7: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

HealthNet Haiti

•No phone lines.

•Connect using satellite ground station.

•Receive e-mail 4 -6 times a day.

HealthNet Ethiopia

•Phone lines but no Internet.

•SATELLIFE calls 3-5 times a day via modem.

•Redistributes e-mail to over 50 sites.

HealthNet Kenya

•Shared Internet account retrieves e-mail.

•Store and forward in-country.

•Operates a training centre.

HealthNet Nepal

•Internet Service Provider for region.

•Offers full Web access and a wide range of information services.

•Offers many other services, including Web site hosting, training, computer networking, and Internet phone.

Each HealthNet has evolved to meet local needs and conditions.

Page 8: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

E-Mail

ElectronicPublications

GetWeb

SATELLIFEInformation Services

Offline accessto the WorldWide Web

ElectronicDirectory

WHO LibraryDigest for

Africa

HealthNet News -AIDS

and others ...

Child HealthDialogue

HealthNetNews

INDICES

E-Farmacos

E-DRUG

ProCAARE

ProCOR

AFRONETS

Global Electronic Conferences

Global Database of Health

Professionals

AIDS

Action

Health Action

Page 9: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

1.) The Technology Continuum

2.) Institutional Capacity, Local Ownership

3.) Sustainability & Business Planning

4.) Training

Lessons Learned from a Decade of Service

Page 10: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

SATELLIFE and its HealthNet partners employ a continuum of technologies to facilitate communication

and the exchange of information among health professionals worldwide.

SATELLITE

Ground Station

INTERNET

telephone hub

end users

SATELLIFE

LOCAL ISP TELEPHONE HUB

end users

1. The Technology Continuum

Page 11: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

2. Institutional Capacity and Local Ownership

INDICATORS FOR SUCCESS

•Strong sense of local ownership

•Need for network recognized locally

•Clearly defined roles and responsibilities

•Healthy partnership between SATELLIFE and local entity

•Local “champion”

IMPEDIMENTS TO SUCCESS

•Roles and responsibilities not clearly defined

•Insufficient funding

•No long-term plan

•No perceived value of network as a solution to local needs

•Poorly developed partnership between SATELLIFE and local entity

•No local “champion”

Page 12: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

3. Self-sustainability and Business Planning

HealthNets that have attained a high degree of sustainability and financial independence from SATELLIFE share many of these features:

sound management

business plan

cost recovery system

marketing strategy

qualified paid staff

customer service orientation

Page 13: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

SATELLIFE’s experience with the Regional Information Technology Training Centre at HealthNet Kenya demonstrated the huge demand for computer training among health professionals. Many HealthNet sites are making training a top priority.

4.Training

SATELLIFE also invests in technical training for HealthNet System Operators.

Page 14: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

FUTURE DIRECTIONS

Technical upgrades

Increased marketing

Training

Rural AccessMultiple technologies

Evaluation

Page 15: APLIC - I 34th ANNUAL CONFERENCE Building the 2-Way Street Enabling Voices for the South

30 California Street

Watertown, MA 02472

USA

http://www.healthnet.org

phone: +(617) 926-9400

fax: +(617) 926-1212

e-mail: [email protected]