APICS Board BurnoutAvoiding Third Degree Burns and Keeping Your Chapter Vibrant

Fire Fighting and Prevention • Don’t you feel like a fire fighter?• Filling in the board ‘gaps’• Three areas

• Delegation• Mentoring• Encouragement

Delegation• Defined Board Roles• If you have the written definitions, then others know

their expectations• Duties

• Matrix• Lists

• Calendar• Who and When

Do you have a Board Calendar?• Records

• Keep on your Web site• Keep on an Excel Spreadsheet • Keep on a zip drive

• Don’t be a Information Hoarder• Meetings• What to do this month

• Nominating Committee• Top Management Night• Etc

Do You Have a List of Duties• Each board member has tasks• Document• Share• Expect• Encourage

Examples• President/President Elect

• Delegator• Fill the board• Communicate

• Meeting Minder• Written Agendas• Follow up

• APICS Communications• Between District and Members• Webinars• Changes in Policies

Other Important Roles• Secretary/Treasurer

• Notes• Communication• Pay the bills• Keep the board informed

Education• Schedule Classes• Determine Costs• Fill Classes• If we build it, they will come?

• Call members• Call companies• Advertise

• Manage the Classes• Students• Teachers • Materials

Membership

• Reminders to renew• Contact those that have lapsed• Encourage candidates to join

Find these lists of duties

• www.apics.org

Mentoring

• Find one for yourself• Past Presidents• Other Presidents• Supervisors, past and present• Other Board members• District Staff

Be a Mentor

• Mentor your replacement• Find your next board member• Small tasks• Encourage the volunteer spirit

Encouragement

• What’s in it for the board?• Free meetings/classes?• Personal Growth?• Spouse’s night?• Do you have fun at your board meetings?• Make it a desirable activity

Encouragement

• Each board member needs to do his/her job• Talk to them• Make expectations clear• Listen

• Take five minutes

Practice Encouragement

• Find a partner from a different chapter• Assign one person to be Chapter President• The other: the overwhelmed Director of Membership• President: encourage Director to

• Send out notices to lapsed members• Follow up with phone calls

Second Practice

• Partners will switch roles• OVER THE PHONE• President will encourage Program Director

• Send out at two email notices for each meeting• Find speakers for May and June meetings

Summary

• Put out the fires

• Delegate• Mentor• Encourage

• Succeed