apartment news - arizona - january 2013

By Courtney LeVinus and Jake Hinman, Capitol Consulting

This past December, the Gover-nor’s Transaction Privilege Tax (TPT) Task Force unanimously approved ten recommendations for simplify-ing Arizona’s complex taxing sys-tem. These recommendations were included in a Final Report issued to the Governor, the Senate President and the Speaker of the House.

Included in the Final Report was the recommendation to transition the state away from the current prime contracting tax system and towards a system that taxes materials at the point of sale.

Governor’s Task Force Recommends a Change To

The Current Prime Contracting Tax System

By Curtis L. Odom, Ed.D.

Recruiters are the ones out there on the front lines of the workforce, trying to bring talent into or-ganizations; there are a lot of qualifi ed peo-

ple out there from a credential stand-point. Fit is where the true challenge lies. Will this person fi t our organi-zation? There are many meanings to that. Does the person look and feel to others like they belong here?

The answers to those questions play a huge role in the talent acquisi-tion success. Unfortunately, recruiting

and staffi ng is seen by the organiza-tion as an easy thing, as a lower level skill. On the contrary, it is probably one of the hardest things under the umbrella of talent management to fi nd the right match of talent to the organization and the hiring manager that needs that talent.

Organizations sometimes shy away from being very definitive about the type of person they want, commonly because they don’t want to be viewed as being biased in some way. Personally, I think this is erring too far on the side of political correct-ness. As a culture and a society, we’ve carried it way too far.

Hire for the Best Fit, Not the Best Resume

By Pete TeKampe, Marcus & Millichap

The Phoenix metro area in third quar-ter 2012 recorded its lowest apartment va-cancy rate since third quarter 2006. Third quarter 2012 also saw

the planning and zoning pipeline of new apartment development increase fi vefold since third quarter 2010 and continued declines in concession of-ferings compared to one year ago. Third quarter 2012 marks the fi rst time in six quarters in which asking rents were higher than those observed in the same period of the prior year.

RENTSIn third quarter 2012 Phoenix area

average asking rents stood at $751, a $4 increase over third quarter 2011’s asking rents. As previously noted in Trends, reductions in vacancies and concessions would ultimately lead to modest asking rental rate increases.

Through November 30, 2012, year-to-date eviction fi lings were up by four percent compared to the same period in 2011. As previously reported in Trends, eviction data have proven to be the most reliable indicator of apart-ment demand in the marketplace.

North Scottsdale/Fountain Hills had the highest rents for third quarter 2012 at $962, a $10 increase over third quarter 2011’s rents for the area. This submarket also had the Phoenix metro area’s lowest vacancy rate in third quarter 2012 at 5.4 percent. One other submarket had an asking rent aver-age above $900 for the period, North Tempe. New construction of apart-ments in the area, area desirability, expansion programs at Arizona State University and the Phoenix Metro

Light Rail transit all contributed to the area’s relatively high rents. The Chandler submarket had rents aver-aging $887 for the period, up $20 from one year ago. This submarket’s aver-age rents are highly likely to exceed $900 by fi rst quarter 2013.

Central Black Canyon rents in third quarter 2012 were $6 higher than those recorded in third quarter 2011. Area vacancies declined from 20.4 percent to 14.6 percent over the same time-frame. Moreover, for the fi rst time in over two years, Central Black Canyon

did not have the Phoenix area’s high-est vacancy rate in third quarter 2012. As previously noted in Trends, afford-able rental housing within proximity of transportation corridors and em-ployment centers has seen a demand surge. West Central Phoenix is the only other submarket with average asking rents under $600 for the pe-riod and this submarket and Central Black Canyon submarket were the only markets in the low rent category to record higher rents in third quarter 2012 than in third quarter 2011.

VACANCYThird quarter 2012 was the fi rst

time since third quarter 2006 in which Phoenix area vacancies were below nine percent. Vacancies in the period were 8.8 percent, down from 9.3 per-cent recorded one year ago. In third

Valley Vacancies at Lowest Level in Six Years

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Highest Submarket Rents in Third Quarter 2012

North Scottsdale/Fountain Hills ..... $962North Tempe ....................................... $937Chandler .............................................. $887South Scottsdale .................................. $884North Paradise Valley ........................ $862 Lowest Submarket Rents in

Third Quarter 2012

Central Black Canyon ........................ $570 West Central Phoenix ......................... $579 Metrocenter ......................................... $608 West Phoenix ....................................... $618 Glendale ............................................... $624

The Chandler submarket had rents averaging $887 for the period. This submarket’s average rents are highly likely to exceed $900 by fi rst quarter 2013.

“…Affordable rental housing within proximity of transportation corridors and employment centers has seen a demand surge.”

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By Robert Hicks, Alliance Residential

With the economy starting to re-cover, we are seeing the employment market change as well. Job seekers who are eager for work seem to be searching for a more permanent op-portunity where there’s a clear career path or opportunities for growth. In my opinion, our multihousing indus-try is well poised to welcome these new employees into our industry.

Could there be a more important challenge and opportunity for our industry that the development of a talent pipeline? We work an indus-try of people – our leasing teams, our residents and our maintenance teams. Our success relies on our talented people and the training that we offer them. The better they are, the most successful we will become!

And the cost of this talent is one of the largest budget items for our com-

panies. Turnover impacts our compa-nies in a number of ways. To recruit, screen, hire and train new employees takes time and money. It’s in our best interest to more intentional about our hiring and invest in talented team members so we can retain them for the future.

Looking forward to February, na-tional Apartment Careers Month, I am reminded of how important this work is to our companies. I’m appre-ciative of the coordinated efforts that the Arizona Multihousing Associa-tion has undertaken in the past two years to support us in these recruit-ment efforts. Our Jump Start program reports a steady pipeline of engaged applicants who commit to learning more about the variety of career op-portunities available in our industry.

The NAA, our national association, has developed a number of initiatives that teach companies how to create mentoring programs, college partner-

ships and more to develop your com-panies’ hiring programs. I encourage you to visit the NAA’s website to re-view and use these resources.

Pete TeKampe’s market report includes insights on how our com-petitors are performing in each sub-market. The more we understand the regional and submarket fundamen-tals, vacancy rates and upcoming de-velopment, the more aggressive we can be about our own pricing. Smart operators will use this data to gut-check their leasing rates and conces-sions. I’m always appreciative of the 30,000 foot look at the market each quarter to help me and my team un-derstand the bigger picture.

As always, the fi rst few months of the new year are a busy time in our businesses. I hope that you and your families enjoyed the short holi-days and I wish each of you a happy, healthy and prosperous new year! q

Apartment News • January 2013 1

Apartment News (ISSN 0746-0686) is published monthly by Professional Publishing, Inc. for the Arizona Multihousing Consulting Corporation. Advertising rates available upon request. We are not responsible for nor guarantee any information, statements, products

or services of any advertisers in the publication. � e articles herein do not necessarily represent the views of the corporation or the majority of its members, unless so stated.

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David Adame, Tiempo, Inc.Vicki Allison, Allison-Shelton Real Estate Services

Jen Ambrosius, Apartment GuideChapin Bell, P.B. Bell Companies

Reid Butler, Butler Housing CompanyJohn Carlson, Mark-Taylor Residential

Mike Clow, Greystar Real Estate PartnersKeri Conyers, Alliance ResidentialLiz Culibrk, Fair� eld Residential

Amy Davidson, Cox CommunicationsKohl Eisenhour, Riverstone Residential

Ken Gould, Madeline’s Meticulous Adam Greco, Burns Pest Elimination

Matt Koglmeier, Koglmeier Law Group, PLCDavid Kotin, Kay-Kay-Realty

Lesa LaRocca, Riverstone ResidentialPam McCarthy, Simply Better Management

Omar Mireles, HSL Asset ManagementGreg Morehead, Fair� eld Residential

Melanie Morrison, MEB Management ServicesKim Pacheco, Scotia Group Management

Dale Phillips, Mark-Taylor ResidentialJim Pierson, Legacy Capital Advisor

Erica Reinke, Camden Property TrustJohn Rials, Greystar Real Estate PartnersMike Rochon, Distinctive Carpets, Inc.

Mark Schilling, MEB Management Pam Shelton, Allison-Shelton Real Estate Services

Pamela Sullens, Silver Mountain Real Estate GroupIke Tippetts, Rainforest Plumbing & Air

Rondetta Troutman, Picerne Real Estate GroupDebbie Willis, P.B. Bell Companies

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“� ank you Platinum Members” Adanac Enterprises Corp.

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Kowalski Construction, Inc.Law Offi ces of Scott M. Clark, P.C.

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Redi-Carpet-ArizonaValley Protective Services, Inc.

CHAIR OF THE BOARD: Robert Hicks, Alliance Residential

CHAIR ELECT: Kimberly Fitch, Nicolosi & Fitch, Inc.

VICE CHAIR: Christine Shipley, Dunlap & Magee

Property Management

TREASURER: Chris Evans, HSL Asset Management

SECRETARY: Amy Smith, Bella Investments

IMMEDIATE PAST CHAIR: Lesley Brice, MC Residential

The Arizona Multihousing Association:

• Represents ethical rental housing providers in legislative, legal and regulatory matters.

• Provides services, products, educational programs and net-working opportunities that enhance the general welfare and economic health of all our members.

• Cultivates opportunities for quality rental housing through-out Arizona.

Tom Simplot,President & CEO

[email protected]

James Tunnell,Membership, Sales & Retention

[email protected]

Direct Line: 602-296-6212

Lucina Chavez,Community Relations Manager

[email protected] Line: 602-296-6213

Erika Kowalski,Accounting [email protected]


Robert Schmitz,Education Manager


Michelle Rill, Events Manager


Desi BrinkmanEvents and Education Assistant

[email protected]

Rachael Ekstrom,Membership [email protected]

Brooks Hansen,Community Outreach Assistant

[email protected]

Cassidy Campana,Communications Manager


Todd Bradford,Manager of Membership

Bene� t [email protected]


Cathy A. Wagner,AMA Tucson – Director of

[email protected]

Direct Line: 520-323-0643 FREE ext 401

Joanna Grassinger,AMA Tucson – Marketing &

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One of the biggest things that frus-trates hiring managers is that recruit-ers take too long to get the talent the company needs. In reality, the busi-ness doesn’t understand what the re-cruiter is doing.

When the hiring manager says, “I need a business development man-ager. I want them to have 10-12 years worth of experience. I want them to have worked for a Fortune 100 Com-pany, and have a book of existing cli-ents. I want this person to be in the local area, because I’m not paying for relocation.”

All of these unique factors not only

shrink the candidate pool and restrict the options of what the recruiter has to work with, but also increases time to hire. I am sticking up for recruiters here and acknowledging that this is what they are faced with daily. Once the hiring manager says, “Do you have everything you need? You’re going to get me this person. Great. Thanks. Bye,” the clock starts for the business leader right then and there.

In reality, the recruiter takes this information and has to create the job requirement if it doesn’t exist. That

might take two or three days to write it, review it, post it, and start to field resume submissions from applicants. It might be three weeks or a month before the recruiter even starts to get candidates in for interviews from when the posting went up based on conversations with the hiring leader.

The hiring leader is ticked off. “It’s been two months. Where is this per-

son I need?” Without constant contact from the recruiter back to the hiring leader, the hiring manager doesn’t know the particulars of the situation, or what goes on behind the curtain. They think, “Next time I’ll hire an outside agency so I can get this done in less time!”

Unfortunately, that’s what hap-pens to internal recruiters. They are out there with a flashlight in the

middle of the daytime trying to find someone’s shadow. They’ve been given this exacting description of what skills they need to find but they have not had time to get a head start on trying to find that person. And they get very little respect or thanks when they do find the needles in the haystack.

I think we’re coming to a point

where things are going to stabilize, because nothing lasts forever—even the downturns, even the bad times. We’re going to reach a point of stabil-ity. And when that does happen, you will find a lot of organizations that are going to start to think differently. They’re not going to ever want to re-turn to talent firefighting, and they’re will now be thinking, “We never want to go through that again. We want to

at least be able to mitigate our expo-sure to the whims and vagaries of the markets and economics.”

The only way to do that is to lit-erally have as lean and as flexible an organization as possible. That means do more with less. To do more with less, you have to have top talent and processes to enable that talent to do their jobs while pioneering a new paradigm.

You can’t do more with less if the people that you’ve got do not have the capability to pull it off. The best way to find those people is to grow them. You can’t just hire them; be-cause if you always go outside to hire them that means that you had to go out and poach them, which costs money and is not a long-term solu-tion to a recurring problem.

Corporations and organizations over a twenty-year period have had to resign themselves, to hire and re-place, hire and replace. If you don’t have the type of talent management savvy that gives Gen Xers comfort enough about their career with your organization, they will go elsewhere, and you will consistently need to hire and replace. A properly structured talent management strategy such as a “talent farming” strategy can dra-matically cut the cost of that impact and can guarantee you, perhaps, a seven-figure savings over the long

Continued on page 19

Talent management is about sourcing candidates for knowledge, skills, and abilities to accomplish the organization of today’s goals.

It stresses the importance of hir-ing based on the right fit for the indi-vidual and the organization.

quarter 2009, Phoenix area vacancies were 15 percent. Restricted inven-tory, modest job growth, declines in foreclosures, tightening single family rental market conditions and reloca-tions of home consumers to Phoenix have all contributed to the vacancy declines.

Central Black Canyon usually holds the top spot for highest vacancy rate for a submarket. In third quarter 2012, Southeast Central Phoenix re-corded the Phoenix area’s highest va-cancy rate. And, for second time since second quarter 2008, Central Black Canyon recorded vacancies under fi f-teen percent. As previously noted, the area lost a signifi cant amount of rental housing demand due to the economic downturn of the past few years and controversial immigration legislation. Central Black Canyon is slowly gain-ing improvements in apartment oc-cupancy due to its affordability and proximity to jobs and transportation options.

North Scottsdale/Fountain Hills in third quarter 2012 recorded the lowest vacancy rate and the highest rent in the Phoenix metro area. North Scottsdale and South Scottsdale ac-count for 37 percent of the new devel-opment pipeline in various planning stages. Central Valley is a submarket which typically has the lowest con-cession ratio in the Phoenix area also is among the lowest vacancy rate sub-markets due to its communities being served by the Phoenix Light Rail Transit System.

As environmental consciousness increases and home consumers’ de-sire to simplify their lives, apartment buildings in any submarkets served by the LRT system are likely to expe-rience low vacancies and low conces-sions and rental rate increases.

South Scottsdale’s average rents in-creased 7.3 percent from third quarter 2011 to third quarter 2012. Rental in-creases were fueled by South Scotts-dale’s vacancy falling over the last year from 9.3 percent to 5.6 percent.

Modest asking rental rate increases for the period occurred ranging from 5.9 percent in South Phoenix to 2.5 percent in East Central Phoenix.

Northwest/Southwest County landlords lowered rents 4.9 percent since last year, mainly in response to the area’s 100 percent concession ratio and to keep area vacancies from in-creasing. Moon Valley/North Moun-tain landlords lowered rents over the past year to combat area vacancies and to remain competitive with sin-gle family homes in the area which are competing against apartments for rental home consumers.

CONCESSIONSThird quarter 2012 saw a slight

increase in concessions over second quarter 2012 concession levels and a lower concession ratio compared to third quarter 2011. The concession ratio in third quarter 2012 was 71 per-cent, down from 74 percent in third quarter 2011.

Every property in the Northwest/Southwest County submarket offered concessions during third quarter 2012. Landlords lowered rents over the past year and area vacancies in third quar-ter 2012 were kept low at 7.2 percent. All of the other high concession sub-markets are on the west side of Phoe-nix.

Central Valley in third quarter 2012 remained as the submarket with the lowest concession ratio for the pe-riod. Central Valley’s access to LRT and jobs are the reasons why area concessions are so low. Ahwatukee, a supply-constrained market, was the only other submarket in the Phoenix area with a concession ratio below 40 percent.

NEW CONSTRUCTION In third quarter 2012 there were

two projects totaling 439 units added to the Phoenix area’s multifamily housing stock. As of third quarter 2012, there were thirteen projects to-taling 2,742 units scheduled for- or under construction. In addition, the planning pipeline comprises 71 proj-ects totaling 20,275 units. In third quarter 2010, the apartment planning and zoning pipeline comprised nine-teen projects totaling 3,753 units.

TUCSON In third quarter 2012, area rents

were $629 compared to $626 which

was observed in the area in third quar-ter 2011. Vacancies increased from 9.3 percent in third quarter 2011 to 10.1 percent in third quarter 2012. In 2012, through third quarter the city added 758 new apartment units. q

Pete TeKampe is a commercial

real estate agent who specializes in creating value for private

real estate investors. He holds the title of Vice President Investments

at Marcus & Millichap, a national commercial real estate brokerage fi rm.

He can be reached at [email protected]

or at 602-687-6767. *Source: RealData Inc/

Phoenix; Peter E. TeKampe, P.C.



Valley ...continued from front page

Largest Percentage Rent Decreases from Third Quarter 2011 to Third Quarter 2012

Northwest/ Southwest County ........ -4.9 percentMoon Valley/North Mountain ......................... -4.5 percentWest County ........................... -3.8 percentAhwatukee .............................. -3.1 percentMetrocenter ............................. -2.3 percent

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Highest Vacancy Rates in Third Quarter 2012

Southeast Central Phoenix ... 15.7 percentCentral Black Canyon ........... 14.6 percentNorth Central Phoenix ......... 13.1 percentUptown Central Phoenix ..... 11.7 percentGlendale .................................. 11.6 percent

Lowest Vacancy Rates in Third Quarter 2012

North Scottsdale/ Fountain Hills .................. 5.4 percentSouth Scottsdale & Southeast Valley (tie) ...... 5.6 percentAhwatukee ............................... 6.1 percentEast Mesa/Apache Junction & Central Valley (tie) ...... 6.3 percentNorth Paradise Valley ............. 6.8 percent

As environmental consciousness in-creases and home consumers’ desire to simplify their lives, apartment build-ings in any submarkets served by the LRT system are likely to experience low vacancies and low concessions and rental rate increases.

Highest Percentage of Communities Offering Concessions in

Third Quarter 2012

Northwest/ Southwest County ............ 100 percentNorthwest Black Canyon ........ 91 percentGlendale ..................................... 90 percentWest Phoenix ............................. 89 percentMetrocenter ............................... 86 percent

Lowest Percentage of Communities Offering Concessions in Third Quarter 2012

Central Valley ............................ 30 percentAhwatukee ................................ 38 percentNorth Paradise Valley .............. 42 percentNorth Scottsdale/FH ............ 52.7 percentSouth Tempe .......................... 53.3 percent

Largest Percentage Rent Increases from Third Quarter 2011 to Third Quarter 2012

South Scottsdale ...................... 7.3 percentSouth Phoenix .......................... 5.9 percentEast Mesa/Apache Junction .. 4.6 percentNorth Tempe ............................ 4.3 percentEast Central Phoenix ............... 2.5 percent

As of third quarter 2012, there were thirteen projects totaling 2,742 units scheduled for- or under construction. In addition, the planning pipeline comprises 71 projects totaling 20,275 units.

By Todd Bradford, AMA

he Arizona Multihousing Association is pleased to an-

nounce their new Insurance Endorse-ment Agreement with Sterling Grant and Associates (Sterling Grant). Earlier this year, the AMA Board of Directors appointed a committee to review the association’s insurance

program and to evaluate the respon-dents to a Request for Proposal (RFP) sent to members for the opportunity to become the AMA’s endorsed in-surance program for the upcoming years. There were many companies who responded to the RFP, and after careful review, Sterling Grant and As-sociates was selected to become the Association’s new partner by dem-onstrating the best combination of a strong insurance and risk manage-ment programs for AMA members, while maximizing the return to the Association.

Sterling Grant has an insurance program designed specifically for AMA’s membership. Designed to meet the needs of all AMA members by providing maximum premium discounts, Sterling Grant’s program can insure single family homes as well as up to $2 billion in any one multifamily portfolio. Liability lim-its available up to $100 million, cov-erages that meet or exceed all lender requirements, and guaranteed accep-tance to AMA members are but a few of the benefits of this program. Cov-erages provided meet or exceed all lender requirements, and all of their insurance carriers meet or exceed all lender financial size requirements.

They also have many resources to help with AMA’s members’ risk

management needs including free custom manuals, free employee train-ing, and are willing to assist with the Five STAR program, as members request, at no additional charge to AMA members.

So far, the AMA has received many positive responses from membership regarding the choice of Sterling Grant as the endorsed carrier. “The Ster-ling Grant insurance program fit our needs and budget. We look forward to expanding our coverage with them in the future,” said Robert Hicks, Vice President at Alliance Residential Company, and current AMA Chair-man of the Board.

Sterling Grant is not limited to providing Property and Casualty in-surance, but also offers renters insur-ance, Life Health and Disability, and Excess and Surplus Lines as well. They are well positioned in the mar-ket to meet all of our members’ insur-ance needs.

The AMA is also excited to have Laura Milne as the exclusive AMA Member Representative from Sterling Grant. She is the Managing Member of Sterling Grant, as well as the Vice President of Operations. Her experi-ence runs deep, with over 15 years as an insurance professional – she is li-censed as a broker as well as an agent. The RFP committee felt strongly that

the endorsed company needed to have a face in the association – some-one the members could call not only for bids and coverage, but when they might need extra assistance. Laura Milne is that person, and has proven herself, pleasant and professional to work with. We are confident that she will serve our members well. She will handle all AMA members for Sterling Grant, and members will work with her on providing bids on insurance, and supporting AMA committees and programs as well.

John Rials, Managing Director from Greystar, and Past AMA Chair-man, has been more than satisfied with Sterling Grant as a broker. “Ster-ling Grant has been very responsive to our needs, many times under a very short deadline. Although Ster-ling Grant is only one of our insur-ance brokers, we consider them to be our partners in improving safety while reducing costs.”

The Insurance Endorsement Pro-gram benefits AMA members by not only providing for the insurance needs of members, but directly sup-ports the Association and helps to provide the necessary funding for programs throughout the year. q



T

AMA Selects Sterling Grant as Insurance Partner

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AZ Sales Tax ...continued from front page

Arizona is one of only a few states that do not tax materials for construc-tion as retail at the point of sale. In-stead, Arizona administers a taxing system based on prime contracting activities which is not only burden-some for the business community to comply with, but diffi cult for the state to administer.

The Task Force believes that tax-ing materials will result in some level of tax relief for contractors who have been compliant and will also result in less opportunity for tax avoidance. Most importantly it reduces the regu-latory burden and allows businesses to focus on their trade rather than navigating the complicated tax sys-tem.

The Transaction Privilege Tax Task Force was established through an Executive Order issued by Governor Jan Brewer in May of 2012. The Task Force included tax experts, business owners and municipal representa-tives.

The creation of the TPT Task Force was due to the general consensus in the business community that Arizona maintains one of the most complex sales tax systems in the nation that is not only diffi cult for business own-ers to comply with, but for the state to administer. There is no common sales tax standard for the state and all of the local jurisdictions, which often times forces business owners to

hire dedicated employees or consul-tants in order to effectively navigate through Arizona’s sales tax codes.

Prime contracting was not the only area that the Task Force looked to ad-dress. The Task Force also made the following recommendations in the Final Report:• State and local governmental enti-

ties, in cooperation with taxpayers, should aggressively work to stan-dardize the tax base, defi nitions, and interpretations of taxable trans-actions to the maximum extent pos-sible.

• Any future proposed changes to the tax base by either the state or a municipality should be scrutinized and should not be enacted without a clear understanding of the po-tential impact of such a change on state and local standardization and budgets.

• State law should provide for state-wide TPT administration.

• State, cities and towns should stan-dardize TPT licensing.

• When fully implemented, the online portal required by HB 2466 should be expanded to have all licenses be issued and all TPT tax returns fi led through the portal.

• State law should allow only a sin-gle audit, in accordance with exist-ing statutory schedules, including a multi-jurisdictional audit if ap-plicable.

• State and local governments and taxpayers should continue to monitor and provide feedback to Arizona’s congressional delegation regarding federal legislation allow-ing state taxation of online retail and remote sales.

• The Arizona State Legislature should act to ensure Arizona is well-positioned to benefi t from the taxation of online retail and remote sales by passing legislation clari-fying that taxable transactions are sourced at the destination for both state and local taxes.

• Economic analysis of the impact of taxation on online retail and remote sales should be continued.

As of December there has yet to be any specifi c legislative proposal in draft form. However we anticipate that some of these recommendations, if not all, are considered by the legis-lature this session. The Final Report can be viewed on the Governor’s web site, www.azgovernor.gov/TPT. q

Courtney LeVinus is a principal with Capitol Consulting and Jake Hinman leads legislative affairs for the fi rm. They can be reached at 602.712.1121.

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One of the best retention strategies for companies is EDUCATION.

The AMA is proud to offer a vari-ety of classes for members and their employees to earn their national in-dustry designations or build their skills.

National Industry Designa-tions

Industry training and continuing education are the vital links between

an employee and the industry. There are several nationally recognized in-dustry designations offered by NAA Education Institute (NAAEI) and your local apartment association, in addition to a multitude of issue-spe-cific classes that can only help you to progress professionally and pursue any position in the industry that you desire.

Education offerings undergo inten-sive annual reviews and are revised

as standards change and expand. Click on the links below to view more information about each of NAAEI’s nationally-recognized designations.

• Certified Apartment Man-ager (CAM)

• National Apartment Leasing Professional (NALP)

• Certificate for Apartment Maintenance Technicians (CAMT)

The professional and personal ben-efits of perfecting and boosting your job skills through NAAEI’s designa-tion programs and other continuing education opportunities are an in-valuable way for you to shine as a top performer. q

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The Multifamily Production Index (MPI), released by the National As-sociation of Home Builders (NAHB) today, remained steady with an index level of 52. It is the third straight quarter with a reading over 50.

The MPI, which measures builder and developer sentiment about cur-rent conditions in the apartment and condominium market on a scale of 0 to 100, was essentially unchanged in the third quarter, only dropping two points from 54 in the second quarter.

The MPI provides a composite measure of three key elements of the multifamily housing market: con-struction of low-rent units, market-rate rental units and “for-sale” units, or condominiums. The index and all of its components are scaled so that any number over 50 indicates that more respondents report conditions are improving than report conditions are getting worse. In the third quarter of 2012, the MPI component tracking builder and developer perceptions of market-rate rental properties re-corded a level of 69 and has been over 60 for fi ve consecutive quarters—the longest sustained period of strength since the inception of the index in

2003. For-sale units had its highest reading since the fourth quarter of 2005, coming in at 44, while low-rent units dropped 15 points to 46.

“The market-rate apartment and condo markets continue to improve as household formations generate de-mand,” said W. Dean Henry, CEO of Legacy Partners Residential in Foster City, Calif., and chairman of NAHB’s Multifamily Leadership Board. “As young households fi nd sustainable employment, most are renting in new apartment communities.”

The Multifamily Vacancy Index (MVI), which measures the multifam-ily housing industry’s perception of vacancies, dropped three points 33. With the MVI, lower numbers indi-cate fewer vacancies. After peaking at 70 in the second quarter of 2009, the MVI declined consistently through 2010 and has been at a fairly low level throughout 2011 and 2012.

“The multifamily market has re-covered substantially since the end of 2010, and now stands at about 70 per-cent of the way back to a sustainable level. Our baseline forecast calls for further steady growth in the rate of multifamily production,” said NAHB

Chief Economist David Crowe. “However, there are reasons for concern, especially at the affordable end of the rental apartment market, where builder confi dence dropped dramatically in the third quarter. That was likely due to a specifi c pro-vision of the Low-Income Housing Tax Credit set to expire at the end of the year. The prospect of dealing with this is making lower-rent proj-ects diffi cult to underwrite. Ongoing defi cit-reduction negotiations in Con-gress need to address this issue, or a serious shortage of affordable rental housing may develop.”

Historically, the MPI and MVI have performed well as leading in-dicators of U.S. Census fi gures for multifamily starts and vacancy rates, providing information on likely movement in the Census fi gures one to three quarters in advance.

For data tables on the MPI and MVI, visit www.nahb.org/mms.. q

Apartment and Condominium Market Remains Steady in Third Quarter

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As lawmakers consider housing fi nance reform, the meaningful dif-ferences between the single-family and multifamily sectors require unique solutions for each. The National Multi Housing Council (NMHC) and National Apartment Association (NAA) Joint Legisla-tive Program has issued a white paper outlining the key principles a reformed housing fi nance sys-tem needs to embrace to preserve liquidity and stability for the well-performing multifamily sector.

One in three Americans rent, and apartments are helping meet the housing needs of 17 million house-holds across all income levels in every corner of the country. But the private apartment sector’s ability to meet the growing demand for rental housing depends on consistently reliable and competitively priced capital.

“The industry supports a return to a system dominated by private capital; however, even in healthy economic times, private capital has not been able to meet the broad

liquidity needs of the apartment industry,” said NMHC President Doug Bibby.

“A private-only housing fi nance system results in an overabundance of capital for high-end properties in top-tier markets, but leaves second-ary and smaller markets under-served,” said Bibby. “Private capital is returning to the market, but as has been the case historically, it is concentrating in a handful of cities and on trophy assets.”

“Ensuring capital is available in all markets and at all times so the apartment industry can continue to provide housing from coast to coast and should be the goal of housing fi -nance reform,” said NAA President, Doug Culkin, CAE.

The NMHC/NAA white paper points out that the very successful multifamily programs of Fannie Mae and Freddie Mac were not part of the meltdown and have actually generated $7 billion in net profi ts to the government since conservator-ship.

“A solution that doesn’t recognize the unique needs of the multifamily sector would have disastrous con-sequences for the nation’s supply of workforce housing,” said Culkin.

A reformed housing fi nance system should retain the success-ful components of the existing multifamily programs in whatever succeeds them. The key principles for multifamily housing reform as outline by the NMHC/NAA white paper are:

1. Provide Access to Federal Credit Support

2. Provide Broad Liquidity Support at All Times, Not Just “Stop-Gap” or Emergency

3. Mission Should Focus on Liquid-ity, Not Mandates

4. Restrict Federal Credit Support to the Security Level

5. Support Private Capital and Pro-tect Taxpayers Through Effective Guarantee Structure and Pricing

6. Encourage Competition7. Empower a Strong Regulator8. Impose Effective Capital Require-

ments9. Retain Limited Portfolio Lending

(without a Federal Guarantee) While Expanding Securitization

10. Reduce Existing Portfolios in a Responsible Manner

11. Create Certainty and Retain Existing Resources/Capacity During the Transition

The key principles outlined by NMHC/NAA refl ect meaningful differences between the current/historical GSE structure and a future one. The four main differences are:

1. Government Guarantee at the Security Level Only

2. Separately Accounting for Multi-family Activities

3. Market Pricing to Avoid Crowd-ing Out Private Capital

4. Limited and Capped Retained Mortgage PortfoliosNMHC/NAA’s white paper is

available at www.nmhc.org/goto/FinanceReformPrinciples.

For more than 20 years, the National Apartment Association (NAA) and the National Multi Housing Council (NMHC) have partnered on behalf of America’s apartment industry. Drawing on the knowledge and policy expertise of staff in Washington, D.C., as well as the advocacy power of 170 NAA state and local affi liated associa-tions, NAA and NMHC provide a single voice for developers, owners and operators of multifamily rental housing. One-third of Americans rent their housing, and more than 14 percent of all U.S. households live in an apartment home. For more information, contact:

NMHC at 202/974-2300 or [email protected] or www.nmhc.org.

NAA at 703/248-9440 or [email protected] or www.naahq.org/gov-ernmentaffairs. q


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As part of the fi nancing of Obama Care, Congress created Internal Rev-enue Code Section 1411, which cre-ated a new 3.8 percent Medicare tax. The new Medicare tax will take effect on January 1, 2013, and will apply to net investment income of individu-als with a modifi ed adjusted gross income of at least $200,000 ($250,000 for couples fi ling jointly). The tax will apply to the lesser of (1) the taxpay-er’s total “net investment income” for the year, or (2) the amount by which the individual’s total income exceeds $200,000 (or $250,000 for married couples fi ling jointly). This new tax will hit real estate investors hard.

Investment Income Includes Rental Income

Under the new code provision, “net investment income” is defi ned to include “gross” rents. Even though “gross” rents are subject to the new Medicare tax, the “gross” rents can be reduced by deductions properly allocable to the rents. We expect that this will allow an individual to de-duct depreciation, interest expense, property taxes, insurance payments, and other rental property expens-es before determining the amount of “gross” rents subject to the new Medicare tax (although it does cause concern that Congress used the term “gross rents,” if it is actually intend-ed to mean “net” rents).

Exception for Real Estate Professionals

One way to avoid the tax is for a taxpayer to qualify as a real estate professional and for the taxpayer to materially participate in the real es-tate activities that generate the rental income. To be a real estate profes-sional, a taxpayer must (1) spend more than half her time in real es-tate businesses and (2) perform more than 750 hours of service per tax year in a real estate business.

Real estate businesses include businesses that participate in rental, leasing, real property development, construction, acquisition, conversion, operation, management, or brokerage activities. But any services performed by a taxpayer in a real estate business

as an employee will not be counted toward meeting the “real estate pro-fessional” participation requirements unless the taxpayer is also at least a 5-percent owner of its employer.

A taxpayer will be treated as ma-terially participating in the real es-tate activities that generate the rental income if the taxpayer: (1) provides at least 501 hours of service to the business during the tax year, (2) pro-vides substantially all the services for the business (after evaluating partici-pation from nonowners), or (3) pro-vides at least 101 hours of service to the business during the tax year if no other person provides more ser-vice to the business (after evaluating participation from nonowners). For example, a real estate professional who also individually owns 35 rental properties but hires a property man-ager and performs very few services related to the rental, operation, or management of the properties will not have materially participated in the activities that generated the rent-al income and may therefore be sub-ject to the new Medicare tax.

The real estate professional excep-tion is narrow, but many real prop-erty developers, property manag-ers, and brokers who own their own companies and also materially par-ticipate in the management and op-eration of their own rental properties will not be subject to the new Medi-care tax. This also means that the rental income for any taxpayer who is not properly classifi ed as a real es-tate professional will be “net invest-ment income” and may be subject to the new Medicare tax.

Application to Entities Although the new tax applies to

individuals, but not to partnerships, limited liability companies, or corpo-rations, taxpayers that own real estate investments indirectly through an entity will not avoid the new Medi-care tax. With respect to corporations (including S corporations), the divi-dends received by a shareholder will automatically be “net investment in-come” unless the shareholder mate-rially participates in the business (re-gardless of whether the corporation

owns real estate or not) and may be subject to the new Medicare tax. Sim-ilarly, the partnership rental income allocated to a partner who does not materially participate in the rental business of the partnership will be “net investment income” and may be subject to the new Medicare tax.

Investment Income Includes Gain on Sale of Real Estate

In addition to applying to “gross” rents after deductions, the new Medi-care tax also applies to the net gain on the disposition of any real prop-erty not held in a real estate business. This means that gain on the sale of a principal residence may be subject to the new Medicare tax to the ex-tent the gain is not sheltered by the principal residence exclusion. This also means that the gain on the sale of appreciated rental property may also be subject to the new Medicare tax unless the gain on the sale is not recognized, for example, as a result of a taxpayer’s completing a Section 1031 exchange.

Tax-Saving Ideas The new Medicare tax casts a wide

net to tax rental real estate income and capital gains on sale. Individuals who anticipate being subject to the new 3.8 percent Medicare tax may want to engage in advance tax plan-ning before the tax becomes effective, for example, by selling appreciated real estate in 2012 to avoid the new Medicare tax or investing in tax-free income-producing assets instead of rental properties. The new Medicare tax may provide an additional incen-tive for taxpayers to complete a Sec-tion 1031 exchange after January 1, 2013. q

For further information about Medicare tax and real estate income, contact Jeneé Hilliard at (503) 205-2505 or at [email protected].



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As the beleaguered residents of New York City and New Jersey con-tinue to put their lives back togeth-er, asset protection lawyer Hillel L. Presser reminds Americans – it could happen to you!

“We’ve seen some bizarre, de-structive weather in recent years – nearly 1700 tornadoes in 2011, ex-treme drought this year and Hur-ricane Sandy followed up with a Nor’easter, just to name a few,” says Presser, author of “Financial Self-Defense (Revised Edition),” www.assetprotectionattorneys.com.

“And we can expect more of the same. AccuWeather is forecasting major snowstorms from North Caro-lina to New York City in January and February; severe storms across the South, with the possibility of torna-does and flash flooding; and a grow-ing drought in the Northwest that carries the potential for more wild-fires.”

People should take steps now, before a crisis, to make sure they’re protected, he says.

“If your tree falls on your neigh-bor’s house in a storm, will you be prepared for a lawsuit?” he asks. “Is your important paperwork in a safe

place where you’ll be able to access it if your home floods, like so many people in New York and New Jer-sey?”

He offers these tips for safeguard-ing your assets now:• Protect your assets from lawsuits.

One way to do this is by protec-tively titling non-exempt assets. Exempt assets vary by state and may include such things as your primary residence and personal furniture; make sure to check your specific state exemptions – those items generally should not need any extra protection. However, non-exempt assets, such as bank accounts, recreational vehicles and the like, should be titled in the names of corporations, limited partnerships, domestic trusts and other entities.

• Have adequate insurance. In fact, over-insure your assets! Those include -- but are not limited to -- your car, home, and other valu-ables. You never know what you could lose in a natural disaster.

• Diversify your assets geographi-cally. This is extremely important in the case of natural disasters. Use international asset protection to

help disperse your valuables into some non-U.S.-based jurisdictions.

• Safeguard your paperwork. Col-lect and copy all paperwork and have it accessible in the event you must evacuate. Give the second copy to a trusted financial advisor, attorney or trustee for safekeeping. Take a video of every room and keep an itemized asset list with your paperwork. That way, you’ll have the documentation to present to your insurance company when filing a claim. Photos and videos, as well as receipts and documents showing the value of those assets will help.

• Safeguard your business. Cre-ate a plan of action to implement in the event of a natural disaster, and practice implementing it. Hur-ricane Sandy illustrated the prob-lems business owners faced in try-ing to resume operations during widespread power outages and equipment destroyed by flood-waters. Do you have a generator? Can you utilize cloud computing? Keep a record of all payrolls and business documents remotely so that if you don’t have access to your business dwelling, you can

still access copies of all important business documentation.

• Make sure your estate plan is up to date. Everyone should have an updated Estate Plan, including minor children. Choose one trust-worthy person to be the executor of your estate. This person should have a hard copy of your financial account information and list of your assets, including intellectual property and passwords that you can access in the event of a natural disaster. q

Hillel L. Presser’s firm, The Presser Law Firm, P.A., represents individu-als and businesses in establishing com-prehensive asset protection plans. He is a graduate of Syracuse University’s School of Management and Nova South-eastern University’s law school, and serves on Nova’s President’s Advisory Council. He also serves on the boards of several non-profit organizations for his professional athlete clients. He is a for-mer adjunct faculty member for law at Lynn University. Complimentary copies of “Financial Self-Defense” are available through www.assetprotectionattorneys.com.

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Riverstone Residential Group, one of the largest privately-owned, third-party multifamily property man-agement companies in the United States, recently announced that Lesa LaRocca will join their organization as the senior vice president for the company’s Desert region, which in-cludes markets in Arizona, southern Nevada, New Mexico, and Western Texas.

LaRocca, a multifamily professional since 1987, holds extensive expertise on both the owner- and fee-managed aspects of the business. Her experi-ence covers a diverse portfolio of as-sets, including lease-up communities and repositioned assets. Most recently, she held the position of regional vice president for Weidner Investments. Additionally, LaRocca previously served as one of the managing part-ners for Trillium Residential.

LaRocca has served on the board of directors for the Arizona Multifamily Association since 2005, and served as the chairwoman of the board for the organization in 2011. LaRocca holds a bachelor of arts degree in business communications from Arizona State University.

Riverstone Residential manages a portfolio of multifamily assets valued

at more than $17 billion for leading institutions, pension funds, develop-ers and other major owners. River-stone’s portfolio includes more than 700 communities and 170,000 apart-

ment homes under management. The company is headquartered in Dallas, TX. q

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“Lesa’s mastery of property man-agement fundamentals embodies true leadership,” said Steve Davis, divi-sion president, West.

“Mark’s proven real estate acumen will leverage new opportunities,” said Stephanie Brock, division president, Riverstone Residential

“LaRocca has earned a reputation as one of the top performing leaders in the region and creates a positive impact in the culture of the organiza-tions where she leads. Her personal skills, blended with professional acu-men, have made her one of the most re-spected business leaders in Arizona’s multifamily market.” Tom Simplot, AMA President and CEO

w w w . a z a m a . o r g



By Jim Kowalski, Associate Member Chair

record-breaking 70 Associate Member Companies hosted

this year’s AMA Holiday get to-gether; please be sure to thank them for their support! (Look for a listing of host companies in this edition of the Apartment News.) We relocated

our event back to the Ritz after cel-ebrating last year at the Montelucia.

With about the same number of guests attending this year as last, the smaller room provided more of a bus-tling, intimate feel. Thank you to all the regular members for coming out and joining us for the holiday celebra-tion. Special thanks to all the Board Members (and there were many) who were able to attend. I hear often from

the Associate Members how much they appreciate your attendance and participation. Also, I’d be remiss if I didn’t thank the hard-working staff at the AMA, in particular, Michelle Rill & Brooks Hansen.

Many people went home with some fabulous items from a very large silent auction benefitting AMAPAC. Bidding is both a way to purchase a nice gift and also to help the AMA

and our industry as a whole. There seemed to be something for every-one, and I want thank all those who donated items which contributed to the great success.

The biggest bargain of the night had to be the opportunity to take home a car for a $5 donation to Big Hearts for Little Hands, benefitting UMOM New Day Centers. The car, a

A

Holiday Happy Hour at the Ritz

Continued on page 13


Holiday ...continued from page 12


2008 Toyota Yaris was generously donated by Kwik Tow. This car has had terrific exposure, having been to many community events and proper-ties as an added incentive to enhance tickets sales. So, in addition to their generous donation, I want to recog-nize Kwik Tow for all their efforts in shuttling the car around town for us.

With the high price of gas these days, an economical car like this was quite a popular prize, which un-doubtedly increased ticket sales. The excitement rose to a fever pitch as everyone anticipated who the lucky winner would be. When I pulled the ticket and read the name, I was pleasantly surprised that we had this year’s winner in the room at the time.

Kelly Harrison of All City Towing approached the stage, and I saw the surprise in his eyes at having been picked. Ah, but the night was still young, and the biggest surprise was yet to come! As I was congratulating him, Kelly leaned into me and whis-pered, “On behalf of All City Towing, we would like to donate the car back.” Well, how about them apples?

All City Towing had donated the cars to us for the last two years, and then donated this year’s car from Kwik Tow right back to us! Obvi-ously, Kelly Harrison is a man of great composure…..I am not sure I could have handled my unexpected good fortune as generously as he did! For those who believe in Karma, ex-pect good things for both Kwik Tow & All City Towing in the new year!

This year the AMA moved the Holiday Party to early in the party season and I think we saw a larger turnout because we avoided the holi-day rush! Thanks to all the hard work and dedication of the hosts, donors, attendees, Board Members, Holiday Party Committee, and AMA Staff. q

I hope to see you there next year!

Jim KowalskiKowalski Construction, Inc.

(602) [email protected]

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Thanks To all of The aMa holiday ParTy sPonsors:


he AMA is partnered with SCF AZ to help provide for our

members provide for their workers’ compensation needs. The Association Safety Program (ASP) is designed ex-clusively for SCF Arizona policyhold-ers that are members of trade and business associations, which partner with SCF to make Arizona’s jobsites safer.

The program does not carry any adverse risk for the policyholder. Pol-icy holders maintain their individual policy and their rates and dividends are not affected by participation in this program, however, by partici-pating, the policyholder does become eligible for bonus dividends that may be paid based on the AMA’s collective safety record. Participation in the pro-gram also helps strengthen the AMA by providing valuable resources and funds for AMA programs. The objec-tives of the program are to provide workplace safety education, to help reduce injuries and to keep workers’ compensation premiums as low as possible.

How it works: AMA members that are qualified SCF policyhold-ers from SCF Premier Insurance Co., SCF American Insurance Co., SCF Western Insurance Co., SCF Arizona, SCF General Insurance Co. and SCF Indemnity Insurance Co. may apply

to join our program. The association and SCF will review applicants to determine eligibility. Accepted busi-nesses that are SCF General or SCF Indemnity policyholders can become eligible for a SCF Arizona policy, which entitles them to a 10 percent rate deviation of the standard pre-mium rate at their policy anniversary following acceptance in an ASP.

SCF Arizona policyholders that are eligible for the 10 percent (10%) deviation and who qualify for an in-dividual dividend, also can share in any potential bonus safety dividend the association may earn. Dividends are never guaranteed, and when the respective SCF board does so, the payment may take up to 10 months. Each participating ASP member maintains an individual policy and remains responsible to SCF for pay-roll and premium reporting.

The member may have an experi-ence rating (e-mod), which may allow for an additional premium discount. Maintaining a low e-mod along with a proactive safety program helps policyholders keep their workers’ compensation costs in check. Joining the AMA ASP program will provide your business valuable safety infor-mation, networking and educational opportunities.

Please feel free to call Todd Brad-ford at the AMA if you have any ques-

tions about your SCF policy or if you would like to become involved with the Association Safety Program.

Helpful numbers for SCF AZSales Hotline (Get a Quote) 1.888.706.4070

Claims 602.631.2300 1.800.231.1363

Policy 602.631.2600520.292.4000 (Tucson) 1.866.284.2694

Seminar Hotline 602.631.2379

To find out how your company can use SCF Arizona, call Todd Brad-ford at 602-296-6203, or e-mail him at [email protected]. q

TSCF and AMA Partner for SAFETY PROGRAM


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602-296-6200 or 800-326-6403


GE Appliances is the #1 choice of property managers and owners!*

• Local delivery from local inventory• Next-day delivery available• GE expert installation service available• GE owned and operated service organization

For additional information on GE Appliances, contact the GE office at 461 W. Apache Trail #135, Apache Junction, AZ 85120. Phone: 800-782-8045.

*Based on an independent survey of property management personnel comparing 14 to 18 cu. ft. refrigerators.

68815_2_ca_ prop_mgnt_10_1p.indd 1 12/22/11 2:45 PM

EVEnts & trAinings

AMA EVENT INFORMATION & REGISTRATION

COMMITTEE MEETINGSJanuary 9PROJECT S.A.F.E.Time: 2:00 p.m. Location: AMA Offi ce

January 10 AMC Time: 3:15 p.m. Location: TBD

January 14TRADE SHOW COMMITTEETime: 2:00 p.m.Location: AMA Offi ce

January 16MEMBERSHIP Time: 9:00 a.m.Location: AMA Offi ce

January 17COMMUNITY RELATIONSTime: 10:00 a.m.Location: AMA

January 21 BIG HEARTS FOR LITTLE HANDSTime: 3:00 p.m. Location: UMOM

January 24 AFFORDABLE HOUSING Time: 8:00 a.m. Location: AMA

GOVERNMENT AFFAIRSTime: 9:00 a.m. Location: AMA

AMAPACTime: 11:00 a.m. Location: AMA Offi ce

January 25 TRIBUTES Time: 12:00 p.m. Location: AMA Offi ce

TRADE SHOWTime: 1:30 p.m. Location: AMA Offi ce

January 30 TRADE SHOW BOOTH LOTTERY Time: 3:00p.m. Location: AMA Offi ce

February 6COMMUNICATIONSTime: 4:00 p.m. Location: AMA Offi ce

February 7SAFETY & BENEFITSTime: 10:00 a.m. Location: AMA Offi ce

February 13PROJECT SAFETime: 2:00 p.m. Location: AMA Offi ce

February 15TRIBUTE AWARDS Time: 12:00 p.m. Location: AMA Offi ce

February 18 BIG HEARTS FOR LITTLE HANDSTime: 3:00 p.m. Location: UMOM

February 20 MEMBERSHIP Time: 9:00 a.m. Location: AMA

February 28AFFORDABLE HOUSING Time: 8:00 a.m. Location: AMA

GOVERNMENT AFFAIRSTime: 9:00 a.m. Location: AMA

AMAPACTime: 11:00 a.m. Location: AMA Offi ce

VALLEY EVENTSAMA Offi ces will be closed for New

Year’s Day Tuesday, January 1, 2013

January 23PHOENIX DINNER MEETING Time: 5:00 p.m. Location: El Zaribah, 552 N. 40th Street, Phoenix

January 10ASSOCIATE MEMBER COUNCIL (AMC) Time: 3:15 p.m. Location: TBD

For more information please contact James Tunnell at 602-296-6212 or by email

[email protected]

TUCSON EVENTSJanuary 18TUCSON IROCTime: 11:00 a.m.Location: Tucson AMA Offi ce

January 24TUCSON DINNER MEETINGTime: 5:00 p.m. Location: TBD

February 5TUCSON ASSOCIATE MEMBER COUNCIL (AMC)Time: 3:00 p.m. Location: TBD

For more

information on

Phoenix events,

please contact

Michelle Rill at

602-296-6205 or

by email at

[email protected]

For more information on

Tucson events,

please contact:

Joanna Grassinger,

520-343-0643 or

[email protected].


Event Fee UpdateThis year the AMA has instituted a new policy for

late registration pricing. Our regular pricing for Dinner Meeting registration will be

$59.00 in Phoenix and $49.00 in Tucson. If you wish to attend and cannot reserve space by

the Friday prior to the event, a late charge of $20.00 per ticket will apply. This price increase is due to the

added charges the venues pass along to the AMA. Please register early for each event!

VALLEYAMA OFFICE ** NEW ** 818 N. 1st StreetPhoenix, AZ 85004

MOUNTAIN PRESERVE RECEPTION CENTER 1431 East Dunlap Ave. Phoenix, AZ 85020RED MOUNTAIN VILLAS815 N. 52nd St. Phoenix, AZ 85008

TUCSONAMA OFFICE1001 N. Alvernon Way, Suite 101Tucson, AZ 85711

DOUBLETREE HOTEL TUCSONAT REID PARK445 N. Alvernon WayTucson, AZ 85711RANDOLF GOLF COURSE CLUBHOUSE600 S. Alvernon WayTucson, AZ 85711

FLAGSTAFFLITTLE AMERICA HOTEL2515 E. Butler Ave.Flagstaff, AZ 86004

AMA EVENT & SEMINAR LOCATIONS

EVEnts & trAinings


EVEnts & trAinings

The latest information about AMA activities, including on-line registration for events and classes, is available around-the-clock on the AMA Web site, www.azama.org. Or call the AMA offi ce at 602-296-6200 or 800-326-6403.

AMA Phoenix Training Opportunities

JUMP START

February 11-12 Time: 10:0a.m. – 4:00p.m.Location: AMA Offi ce

FAIR HOUSING

February 14 Time: 9:00 a.m. – 12:00 p.m.Location: AMA Offi ce

AMA Tucson Education Opportunities

ARIZONA LANDLORD TENANT ACT

January 15Time: 9:00 a.m. - 12:00 p.m.Cost: $49Location: Tucson AMA Offi ce1001 N. Alvernon Way Ste. 101, Tucson

INTRODUCTION TO PROPERTY MANAGEMENT – LEASING JUMPSTART CLASS

March 5Time: 8:30 a.m. – 12:30 p.m.Cost: $49Location: Tucson AMA Offi ce1001 N. Alvernon Way Ste. 101, Tucson

CONTINUING EDUCATION CLASS

March 19Time: 9:00 a.m. - 12:00 p.m.Cost: $49Location: Tucson AMA Offi ce1001 N. Alvernon Way Ste. 101, Tucson

Training Opportunities

REGULAR MEMBERScHuck cHRistensen- waveRtRee apaRtmentsLeasing Offi ce51 S. MaricopaFlagstaff, AZ 86001Phone: (928) 774-4958Fax: (928) 213-9537Contact: Chuck ChristensenUnits: 13IROC

encantada at RiveRside cRossingLeasing Offi ce1925 W. River Rd.Tucson, AZ 85704Phone: (520) 888-0744Fax: (520) 888-0781Contact: Art RochaUnits: 304Management Company: HSL Asset Management-Tucson

tct pRopeRty management systems, llc2440 N. Litchfi eld Rd.Suite 206Goodyear, AZ 85395Phone: (623) 536-6226Fax: (623) 536-6553Contact: Erin Cowley

tRias Residential/ maRk Bonillas2637 W. Monte Ave.Mesa, AZ 85202Phone: (602) 615-8672Contact: Mark BonillasUnits: 1IROC

ASSOCIATE MEMBERSaRizona pavement management4025 E. Chandler Blvd.Phoenix, AZ 85048Phone: (877) 384-2280Fax: (913) 384-1017Contact: Laura HarrellBusiness codes: Asphalt & Paving, Parking Lot & Drive-way Svs/Sweep

Fine point FinisHes & ddR20819 N. 25th PlaceSuite B 105Phoenix, AZ 85050Phone: (623) 465-1091Fax: (623) 465-5430Contact: Tom HewittBusiness codes: 24 HR Res-toration (Fire, Flood Etc.),Bio Hazard Cleaning,Bio-Hazardous Waste Decontamination,Bldg. In-terior & Exterior Renovation & Design,Const. Remodel-ing & Repair-Restoration & Turnkey,Crime Scene Cleaning,Fire & Flood Restoration,General Con-tractor-Licensed/Bonded for Comm/Res.,Mold & As-bestos Remediation,Mold Removal & Clean Up,Odor Elimination,Water Damage/Structural Drying & Mold Re-mediation

plumBing supplieRs inc.2555 E. Grant Rd.Tucson, AZ 85716Phone: (520) 326-6433Fax: (520) 881-3341Contact: Ryan AshtonBusiness codes: Plumbing Fixtures & Supplies

Sparkle Plenty CleaningSPECIALIZING IN APARTMENT CLEANING

Phone: 602-405-5005Fax: 602-955-2755

Common Area CleaningRenewal CleaningBonded ~ Insured

Move In ~ Move Out22 Years Experience

References Available

ProVisionAl MEMBErs

Editor’s note: All applicants who are applying to be Regular or Associate members of the Arizona Multihousing Association must complete the ap-plication and pay applicable dues. � e applicant shall agree to abide by the provisions of the Articles of Incorporation, the Bylaws of the association, and by the Code of Conduct prescribed by the as-sociation.

� e applicant will then be classi� ed as a Provi-sional member. During this period, the Provisional member will have the rights and responsibilities of full membership.

Within 60 days of applying for membership, the names of the Provisional members will be pub-lished in Apartment News, and existing members will be encouraged to provide comments on the suitability of the application.

If no negative comments are received from exist-ing members within 90 days of membership ap-plication, the Provisional member will be deemed automatically approved into membership.

If any negative comments are received, the

Ethics Review Board must review the application within 120 days from the receipt of the negative comment and recommend to the Board of Direc-tors the acceptance or rejection of the application. If the Ethics Review Board does not recommend acceptance of a Provisional member, the Provi-sional member must be noti� ed and given the opportunity to request a hearing pursuant to the Bylaws.

If the directors reject an applicant, the AMA refunds all membership fees paid except for a $35 application-processing charge.

� e following Provisional members applied for a� liation in November 2012. Any AMA member in good standing can e-mail or send a letter com-menting on the acceptability of any or all applicants seeking AMA Regular or Associate member status to the AMA Ethics Review Board. � e e-mail goes to [email protected]. � e mailing address is: Arizona Multihousing Association, Ethics Review Board, 5110 N. 44th St., Ste. L160, Phoenix, AZ 85018.

REGULAR MEMBERSBellatoRia Real estate, llcLeasing Offi ce6263 N. Scottsdale Rd. #140Scottsdale, AZ 85250Phone: (480) 998-0676Fax: (480) 483-9486Contact: Joseph Davis

key RenteR1780 W. 9000, Suite 401West Jordan, UT 84088Phone: (602) 374-1400Fax: (801) 316-1551Contact: Aaron Marshall

madison commeRcial pRopeRties14852 Ventura Blvd., #111Sherman Oaks, CA 91403Phone: (213) 620-1010Fax: (213) 620-1011

mission Hill management llcPO Box 32841`Tucson, AZ 85751Phone: (520) 398-6171Fax: (520) 398-5140

noRquist pRopeRtiesLeasing Offi ce4112 W. Saint Charles Ave.Phoenix, AZ 85041Phone: (602) 535-9811Fax: (602) 714-6242Contact: Rick NorquistUnits: 6IROC

paRcland cRossingLeasing Offi ce800 W. Willis Rd.Chandler, AZ 85286Phone: (480) 773-7222Fax: (480) 621-8607Contact: Julie KrentzUnits: 383Management Co.: Mark-Taylor Residential

pincHot toweRs3211 East Pinchot AvenuePhoenix, AZ 85018Phone: (602) 952-2573Contact: Anna HeglinUnits: 104Management Co.: Silver Mountain Real Estate Group

RiveRFRont ResoRtLeasing Offi ce1715 Highway 95Bullhead City, AZ 86442Phone: (928) 763-8810Contact: Laura NargiUnits: 29Management Co.: Madison Commercial Properties

veduRa Residential6720 N. Scottsdale Rd.Suite 109Scottsdale, AZ 85253Phone: (480) 922-9200Fax: (480) 922-9201Contact: Paul Fannin

ASSOCIATE MEMBERSgo gReen enviRonmentalPO Box 2128Tempe, AZ 85280Phone: (480) 274-0043Fax: (480) 522-1332Contact: Tom O’BrienBusiness Code: Towing & Parking Enforcement

palm valley caRpet cleaning, llc13645 W. Colter St.Litchfi eld, AZ 85340Phone: (323) 627-2582Fax: (623) 327-9554Contact: David ArambulaBusiness Code: Carpet Clean-ing/Restoration

paRamount RooFing1815 West 1st Avenue, #139Mesa, AZ 85202Phone: (480) 292-7929Fax: Contact: Suzanne WhiteBusiness Code: Roofi ng Ser-vices

Roto RooteR plumBeRs (tucson)811 S. Santa Rita AveTucson, AZ 85719Phone: (520) 741-0796Fax: (520) 741-1726Contact: Ruben CruzBusiness Code: Plumb-ing Contractors & Services,Plumbing Fixtures & Supplies

westcoat770 Gateway Center Dr.San Diego, CA 92102Phone: (800) 250-4519Fax: (619) 262-8606Contact: Kara FergusonBusiness Code: Concrete Coatings

nEW MEMBErs

www.facebook.com/AZMultihousingTwitter - @AZMultihousing


nAA

partment firms are reminded that a number of significant

tax increases impacting the industry, which were enacted in 2010 as part of health care reform legislation, are scheduled to take effect beginning in 2013. Two of the most important changes, which affect both apartment firms and employees, concern the Medicare tax rate and applicability.

Under the new rules, an additional 0.9 percent Medicare payroll tax will be applied to wages for individu-als earning more than $200,000 and married couples earning more than $250,000. Unlike current law, which imposes a 2.9 percent Medicare pay-roll tax on all wage income (shared equally between employee and em-ployer), employees will be solely responsible for the additional tax in-crease.

In addition, while no Medicare payroll tax today applies to net in-vestment income—including annui-ties, capital gains, interest, dividends, royalties and rents—the new health care reform legislation will impose a 3.8 percent tax on such income for high-income earners. However, cer-tain caveats apply—one of the most important being that the new tax ap-plies only to passive investment in-come.

For more detailed information, NAA/NMHC have prepared a sum-mary of these and other tax increases related to the health care law avail-able here. q

A

Key Tax Increases From Health Care Law Take Effect in 2013

run to the company in recruiting and staffing agency costs.

There are serious questions that companies and organizations must now ask themselves, “Do we want to continue to muddle along with this talent management thing and have things remain the same?” or “Do we want the Board of Directors to continue to kick us to get a plan in place?” or “Do we want to put the company into the position where the next time that there’s an economic downturn, which there will be, or the competition has a decided advantage and we’re losing market share we can

compete?” or “Do we want to invest in ‘talent farming’ now so that we can have the best talent in house to deal with whatever organizational chal-lenges come next?”

Don’t continue down the path of trying to figure out what accommo-dates your need to feel comfortable, but is in opposition to the desire to get a result. Because sometimes, you have to get uncomfortable to get the result you want. You have to go through a period where it’s going to be downright ugly as you shake things up, break things down and build them back up stronger. A sus-

tainable, proactive approach to talent management is the organization’s displayed willingness to make last-ing cultural change.

Talent management is about sourc-ing candidates for knowledge, skills, and abilities to accomplish the orga-nization of today’s goals. It stresses the importance of hiring based on the right fit for the individual and the or-ganization.

Being stuck in the middle between having employees who are able to do the job, and in a place where they can do the job well is somewhere many organizations often find themselves.

However, many are learning to rec-ognize the warning signs, and know now how important it is to get it right when hiring for the best fit. q

Dr. Curtis Odom, Ed.D. is a a talent strategy expert for Fortune 100 compa-nies and author of Stuck in the Middle: A Generation X View of Talent Manage-ment.

Hire ...continued from front page

WANT TO BUSINESS WITH AMA MEMBERS?

ADVERTISE IN

CALL ADVERTISING SALES (503) 221-1260

Sir Richard Branson, business icon and leader in innovation and customer service will be the keynote speaker at the Opening General Session of the 2013 NAA Education Conference & Exposition in San Diego, June 19-22.

Branson, international business magnate and founder of the Virgin Group—one of the world’s most rec-

ognized and respected brands—is well known for his entrepreneurial spirit, unrivaled network and trans-formational leadership style. Expect to hear insights into how he’s identified new markets, engaged stakeholders and how he’s challenged legacy play-ers to win market share.

The benefits of attendance don’t end there—awaiting you in San Diego are practical, take-home tactics from general and breakout sessions, as well as the opportunity to explore cutting-edge products and services from mul-tifamily supplier partners during the trade show.

Don’t delay—registration for the 2013 NAA Education Conference & Exposition is open and the largest dis-counts go to those who register early. Visit http://educonf.naahq.org/emailregister by Feb. 1 and save up to $400. q

Catch the Wave of Innovation With Sir Richard Branson at the

2013 NAA Education Conference & Exposition

Plan to better understand what makes Millennials tick Feb. 25-27 as NAA convenes the 2013 Student Housing Conference & Exposition in Las Vegas at the ARIA Resort.

Millennials’ attitudes toward higher education evolve faster than their smartphone models, making it

critical to understand the needs and expectations of future students now so as to be prepared to engage them when they arrive on campus.

Michael Wood, Senior Vice Presi-dent at TRU, one of the world’s lead-ing research firms specializing in teens and 20-somethings, will headline the

keynote session “Youth Truths: The Millennial State of Mind.” Wood’s pre-sentation is but one of many learning opportunities during two days full of education and networking, from gen-eral and breakout sessions to recep-tions and time spent interacting with exhibitors on the trade show floor.

Visit www.naahq.org/shc for reg-istration, schedule, housing and the latest announcements. And remember to use the official hashtag #NAAStu-dentConf to engage, discuss and fol-low the conference. q

Learn What Makes Millennials Tick at the 2013 NAA Student Housing Conference & Exposition

Don’t miss the chance to register today for the 2013 NAA Green Con-ference, April 15-17, in Baltimore.

Join forward-thinking industry colleagues and learn ways to improve your community’s energy efficiency

and bottom-line performance through a cutting-edge lineup of education topics and panel presentations at the NAA Green Conference.

Come learn from acclaimed green-industry expert Andrew Winston, a

best-selling author of “Green to Gold” and “Green Recovery,” who will serve as the event’s keynote speaker. Find out how your business can profit from environmental thinking as Winston guides you about what works—and

what doesn’t—when companies go green.

Save $200 off the onsite registration rate before Feb. 15 by registering at http://bit.ly/TSsgPZ. q

2013 Green Conference Latest in World-Class Events Offered by NAA

nAA

Michael E. Dunn, a popular speaker on grassroots advocacy and political action committees, will give the kick-off keynote address at the 2013 NAA Capitol Conference (March 10 – 13) at the Omni Shoreham in Washington,

D.C. Dunn’s topic, “Taking Political Involvement to the Next Level,” will set the stage for concentrated advo-cacy educational sessions, an industry issues briefing, networking and other events leading up to NAA’s Lobby

Day on Capitol Hill.

Today the apartment industry’s in-volvement in the political process is not a choice—it’s a matter of survival. Join your peers at the Capitol Con-

ference and make your voice heard. Check NAA’s website at www.naahq.org/events/CapConf to view the schedule and register. q

Register Now for the 2013 NAA Capitol Conference

Be on the lookout for NAA and NMHC’s launch of a major public re-lations campaign this winter targeting policymakers at all levels of govern-ment. Backed by facts and strong mes-sages, the public relations campaign

will emphasize the role of apartments in creating thriving communities and meeting Americans’ changing housing preferences. The campaign will focus on the broad vision of what apart-ments achieve in helping residents

live their American dream, making the case that apartments offer free-dom, choice, flexibility and a diverse set of options to help people find the right housing to meet their specific needs.

Stay tuned for more about this ex-citing new campaign.

Questions: Contact NAA’s Carole Roper at [email protected]

NAA/NMHC Apartment Industry PR Campaign Forthcoming

AMA LEGAL ADVICE CENTER

Members seeking legal advice on landlord-tenant is-sues can contact AMA member attorneys through the AMA Web site at www.azama.org. The attorneys will provide advice free of charge. To contact them, log-on to the AMA Web site and sign into the member area.

Once inside, click on the member menu and select the Legal Advice link. The page will explain the pro-cess for contacting the attorneys. Members without Internet access can contact the AMA office for a list of participating attorneys. The phone number is 602-296-6205 or 800-326-6403. Landlords and residents not in membership can contact the following organi-

zations for information on landlord-tenant issues:

ValleYCommunity Information and Referral Service,

602-263-8856, Neighborhood Services Housing Hotline, 602-262-7210 (Phoenix residents only), Community Legal Services,

602-258-3434 (ability to pay basis)

TucsonCommunity Information and Referral, 520-881-1794,

Lawyer’s Referral Service of the Pima County Bar Association, 520-623-4625, Southern Arizona Legal Aid, 520-623-9461

By Andy M. Hull, Esq., Hull, Holliday and Holliday, PLC

very landlord, from time to time, rents an apartment or

home to roommates. The roommates may consist of all female or all male occupants, or may be a mix of females and males. This article will try to ad-dress some of the more problematic situations with roommates.

If you as a landlord are going to rent to roommates, it is highly recom-mended you have each person sign the lease. This way you contractually bind each roommate to the lease and you also identify each individual who will be occupying the rental unit. One legal principle roommates often fail to understand is that by signing the lease they become jointly and severably li-able on the lease. What this means is that should the tenants breach the lease and fail to pay or skip out on the lease, the landlord may hold each ten-ant fully liable for any monies owed. The tenants are not just responsible for “their” on half of the rent. For instance, if you obtain a Judgment in Court for $600.00 owed by three roommates and only one is employed and collectable, you as a landlord can collect the full amount from the one

tenant. That tenant would have to sue his or her roommates to recover their share of what was owed.

The same theory applies to room-mates who pay their part of the rent and one of their checks is returned “Insufficient Funds.” If this situation happens, a landlord can apply the “good” check or checks to the rent owed and deliver a 5-day Notice plus any late charges and “NSF” fees to all tenants for the balance due. It is not a legal defense in Court that some of the tenants “paid their share.” The same conclusion would be reached if one of the roommates gave their por-tion of the rent to their roommate, who in turn did not pay the rent due. Even though, at no fault of their own, the roommate’s portion of the rent is mis-used by the other roommate, that again is no defense to non-payment of rent.

The final area of concern involves the situation where one roommate wants to exclude another roommate from the apartment or wants the other roommate taken off the lease. Unless there is a Court Order (i.e. Restraining Order) prohibiting one person from entering the apartment, the landlord should not allow the other roommate to change the locks. You should al-

ways ask to see the Court Order and keep a copy of it in the resident’s file in case the absent roommate returns and asks for a key to the apartment.

Alternatively, if one roommate tells you that the other roommate has moved out and they want their name taken off the lease, you should not comply with the request unless the following occurs: If both or all of the roommates agree to releasing one or more persons from the lease and the landlord also consents, then the lease can be modified to remove one or more of the occupants. Also, the ten-ants should all personally appear in the manager’s office and sign off on the lease.

As an example, consider the fol-lowing:

“Three roommates, Ginger Vitus, Art Heist and Nick O. Teen, rent an apartment at the Dead-Beats R Us Apartment Complex. Three months into the lease, Art Heist comes to the office and informs manager, Les Has-sel, that Ginger Vitus has skipped out and he wants her name off of the

lease and that Nick O. Teen tried to assault him and he wants the locks changed. He also informs Les Hassel he will pay his one third of the rent until he can find new roommates. Les Hassel hands Art Heist a 5-Day No-tice for non-payment of all of the rent and informs him that until he obtains a Court Order excluding Nick O. Teen from the apartment, no locks will be changed. q

Andy M. Hull is the principal of Hull, Holliday & Holliday, PLC. He can be reached at 602.230.0088.

The views expressed here are general-ized advice or information. Fact-specific questions should always be referred to legal counsel. Statements and opinions expressed in these legal columns are solely those of the author or authors. This advice does not necessarily represent the views or opinions of the Arizona Multi-housing Association.

E

ROOMMATES…Don’t You Just Love Em?

Join AMA on Facebook, Twitter

& LinkedIn• Facebook:

“Arizona Multihousing Association”

• Twitter: “AZMultihousing” • LinkedIn: “Arizona Multihousing

Association” (Group search)




PRODUCTS & SERVICES GUIDEThe aMa suggests that members using services listed in the Products & services Guide request proof of workers’ compensation insurance and contractor’s license prior to contracting work.

Reader notice: Under Arizona law, all residential and commercial contractors are required to be licensed by the state unless they fall under the handyman exemption for projects which require no building permit and are less than $750 for the total contract price. For more information or to verify the license status of an Arizona contractor, call 602-542-1525 or 888-271-9286 (toll-free outside Maricopa County) or visit www.rc.state.az.us.

24 HR RestoRation (FiRe, Flood etc.)Adanac Enterprises Corp.Statewide* . . . . . . . . . . . . . . . . (623) 266-2761Arizona Fire & Water Restoration, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 775-8000ATIStatewide* . . . . . . . . . . . . . . . . (623) 434-9445ATI (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400Belfor USA GroupStatewide* . . . . . . . . . . . . . . . . (623) 434-3333Belfor USA Group (Tucson)Statewide* . . . . . . . . . . . . . . . . (520) 408-6900BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Capstone Group LLCMetro Phoenix . . . . . . . . . . . . . (480) 970-5424Checks RestorationStatewide* . . . . . . . . . . . . . . . . (480) 619-2868Coit Cleaning & Restoration ServicesStatewide* . . . . . . . . . . . . . . . . (480) 967-1988Concierge Contractors, Inc.Nationwide. . . . . . . . . . . . . . . . (623) 247-0000Desert Dry RestorationValleywide* . . . . . . . . . . . . . . . (602) 765-6162Disaster Restoration, LLCMetro Phoenix . . . . . . . . . . . . . (602) 251-2300Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091Finocchiaro Construction LLCMetro Phoenix . . . . . . . . . . . . . (602) 971-0337First Choice Restoration, IncMetro PHX & Metro Tucson. . . (480) 981-1131Interstate RestorationNationwide* . . . . . . . . . . . . . . . (602) 714-7290Kowalski Construction, Inc.Metro PHX* & Metro Tucson* . (602) 944-2645Pinnacle RestorationStatewide* . . . . . . . . . . . . . . . . (480) 988-5304Pinnacle Restoration (Tucson)Metro Tucson* . . . . . . . . . . . . . (520) 293-2770Service Master Fire & Water RecoveryTucson & Surrounding Area . . . (520) 885-5008Servpro of Gilbert and Chandler SouthMetro Phoenix* . . . . . . . . . . . . (480) 558-7620Titan Restoration Of Tucson, IncMetro Tucson* . . . . . . . . . . . . . (520) 888-4826

access contRolSafeguardStatewide* . . . . . . . . . . . . . . . . (480) 609-6200Integrated Protective Systems, IncMetro Phoenix* . . . . . . . . . . . . (623) 587-1244SchlageStatewide . . . . . . . . . . . . . . . . . (512) 563-1977Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

adveRtisingApartment FinderTucson* . . . . . . . . . . . . . . . . . . (520) 887-8500Apartment Guide-PhoenixValleywide . . . . . . . . . . . . . . . . (602) 484-0894Apartments.com/Republic MediaTucson . . . . . . . . . . . . . . . . . . . (602) 444-8916Apartments.com/Tucson NewspapersTucson* & Surrounding Area* . (520) 573-4581Arizona Housing Solutions LLCStatewide . . . . . . . . . . . . . . . . . (520) 505-4462For Rent Media Solutions (Phoenix)Metro Phoenix* . . . . . . . . . . . . (602) 277-8797For Rent Media Solutions (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 577-9600Move.comNationwide* . . . . . . . . . . . . . . . (800) 978-7368ParaRentar.comMetro Phoenix* . . . . . . . . . . . . (602) 277-8797Rent.com, an eBay companyNationwide* . . . . . . . . . . . . . . . (310) 264-3670RentbitsMetro Phoenix* . . . . . . . . . . . . (303) 640-3160Tucson Apartment GuideTucson . . . . . . . . . . . . . . . . . . . (520) 584-0088WebListers LLCNationwide* . . . . . . . . . . . . . . . (800) 784-2155

adveRtising analysis & tRainingLeaseHawkAZ*, CO* & UT* . . . . . . . . . . (800) 485-84304Occupancy Solutions LLCNationwide* . . . . . . . . . . . . . . . (800) 865-0948

adveRtising specialties & pRemiums2incent Concept PromotionsNationwide* . . . . . . . . . . . . . . . (623) 249-7760Brown and Bigelow - Snyder PromoNationwide* . . . . . . . . . . . . . . . (602) 265-8818Tortuga PromotionsNationwide* . . . . . . . . . . . . . . . (480) 966-9076

aiR conditioning/Heating systems,paRts & supplies

RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

aiR conditioning/Heating-centRalseRvices

R.T. Brown Mechanical Inc.Statewide* . . . . . . . . . . . . . . . . (480) 964-3807RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Tucson Appliance Company/Tucson Heating & Cooling/Tucson FurnitureTucson* & Surrounding Area* . (520) 881-1207

aiR conditioning/Heating-centRal system

ACS Air Conditioning ServicesTucson* & Surrounding Area* . (520) 696-1800AirePros Air Conditioning & Heating Inc.Metro Phoenix*,Statewide* . . . (623) 547-5992Badger Heating/CoolingValleywide . . . . . . . . . . . . . . . . (480) 855-1671

aiR conditioning/Heating-geneRalseRvices

Alliance Plumbing Service & RepairPhoenix. . . . . . . . . . . . . . . . . . . (480) 633-3020Archie’s HVAC & ElectricValleywide* . . . . . . . . . . . . . . . (480) 921-8350Arizona Comfort Solutions/West Coast Plumbing & AirMetro Phoenix* . . . . . . . . . . . . (623) 780-4550

Dal Air Conditioning & Heating, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 969-0259DP Air CorporationMetro Tucson* . . . . . . . . . . . . . (520) 622-3241F and I Heating & Air ConditioningMetro Phoenix* . . . . . . . . . . . . (602) 218-8813R.T. Brown Mechanical Inc.Statewide* . . . . . . . . . . . . . . . . (480) 964-3807RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Sunstate Mechanical ServicesStatewide* . . . . . . . . . . . . . . . . (480) 998-9620Tucson Appliance Company/Tucson Heating & Cooling/Tucson FurnitureTucson* & Surrounding Area* . (520) 881-1207Two Seasons Heating and CoolingValleywide* . . . . . . . . . . . . . . . (623) 935-0640

alaRm systemsLynx AlarmMetro Phoenix . . . . . . . . . . . . . (480) 840-6030SafeguardStatewide* . . . . . . . . . . . . . . . . (480) 609-6200Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

answeRing seRvicesCallMaXNationwide* . . . . . . . . . . . . . . . (866) 301-6420IndatusNationwide. . . . . . . . . . . . . . . . (800) 727-4246

appliance paRtsAllstate ApplianceMetro Phoenix . . . . . . . . . . . . . (602) 252-6507

appliance salesAppliance Warehouse of America, Inc.Nationwide* . . . . . . . . . . . . . . . (602) 722-4017Coinmach Service Corp.Nationwide* . . . . . . . . . . . . . . . (602) 722-6959Lowe’s Inc.Nationwide* . . . . . . . . . . . . . . . (623) 414-0920Macgray Intelligent Laundry SystemsNationwide* . . . . . . . . . . . . . . . (602) 279-3399Macgray Intelligent Laundry Systems (Tucson)Nationwide* . . . . . . . . . . . . . . . (800) 622-4729The Home Depot Appliance SalesNationwide* . . . . . . . . . . . . . . . (480) 797-7041 The Home Depot (Tucson) Appliance SalesMetro Tucson* . . . . . . . . . . . . . (520) 309-9756Tucson Appliance Company/Tucson Heating & Cooling/Tucson FurnitureTucson* & Surrounding Area* . (520) 881-1207Two Seasons Heating and CoolingValleywide* . . . . . . . . . . . . . . . (623) 935-0640Westar Kitchen and BathStatewide . . . . . . . . . . . . . . . . . (602) 271-0100

appliance sales, Rentals, seRvice &paRts

Appliance Parts CompanyStatewide* . . . . . . . . . . . . . . . . (480) 755-0006Appliance Warehouse of America, Inc.Nationwide* . . . . . . . . . . . . . . . (602) 722-4017Azuma LeasingNationwide* . . . . . . . . . . . . . . . (800) 707-1188Coinmach Service Corp.Nationwide* . . . . . . . . . . . . . . . (602) 722-6959General Electric CompanyInternational* . . . . . . . . . . . . . . (480) 367-2900Macgray Intelligent Laundry SystemsNationwide* . . . . . . . . . . . . . . . (602) 279-3399Macgray Intelligent Laundry Systems (Tucson)Nationwide* . . . . . . . . . . . . . . . (800) 622-4729R & B Wholesale DistributorsStatewide* . . . . . . . . . . . . . . . . (602) 272-1200The Home DepotNationwide* . . . . . . . . . . . . . . . (480) 797-7041The Home Depot (Tucson)Metro Tucson* . . . . . . . . . . . . . (520) 309-9756Tucson Appliance Company/Tucson Heating & Cooling/Tucson FurnitureTucson* & Surrounding Area* . (520) 881-1207Two Seasons Heating and CoolingValleywide* . . . . . . . . . . . . . . . (623) 935-0640

apt. & leasing oFFice Remodel & designEagle Valley Construction, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 730-0594

apt. FiRe/wateR damage RestoRation &RepaiR

Adanac Enterprises Corp.Statewide* . . . . . . . . . . . . . . . . (623) 266-2761Arizona Fire & Water Restoration, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 775-8000ATIStatewide* . . . . . . . . . . . . . . . . (623) 434-9445ATI (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Pinnacle RestorationStatewide* . . . . . . . . . . . . . . . . (480) 988-5304Spray Systems EnvironmentalAZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

aRcHitectuRal & constRuctionHardison/Downey Construction, Inc.Southwest U.S. . . . . . . . . . . . . . (602) 861-0044

aspHalt & paving, paRking lot &dRiveway svs/sweep

Ace Asphalt of Arizona, Inc. (Phoenix)Southwest U.S.* . . . . . . . . . . . . (602) 243-4100Ace Asphalt of Arizona, Inc. (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 747-7700American Asphalt Paving and SealcoatingStatewide* . . . . . . . . . . . . . . . . (602) 256-7376Arizona Pavement ManagementMetro Phoenix* . . . . . . . . . . . . (877) 384-2280Asphalt Technologies / KFM Striping and Curb CompanyValleywide* . . . . . . . . . . . . . . . (602) 462-9114Bates Paving & Sealing, Inc.Statewide* . . . . . . . . . . . . . . . . (520) 741-2100Cactus AsphaltStatewide* . . . . . . . . . . . . . . . . (602) 370-3363Jeeper’s & Associates, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 996-1288M.R. Tanner ConstructionMetro Phoenix . . . . . . . . . . . . . (480) 633-8500

Performance Paving & Sealing, LLCMetro Phoenix* . . . . . . . . . . . . (480) 816-5305Regional Pavement MaintenanceTucson* & Surrounding Area* . (480) 963-3416Statewide Asphalt LLCStatewide* . . . . . . . . . . . . . . . . (480) 659-1828Sunland Asphalt - PhoenixPhoenix*. . . . . . . . . . . . . . . . . . (602) 288-5000

associationArizona Multihousing AssociationStatewide* . . . . . . . . . . . . . . . . (602) 296-6200

attoRneysAndrew Hull, AttorneyValleywide* . . . . . . . . . . . . . . . (602) 230-0088Burton Lippman Law Group, P.C.Statewide* . . . . . . . . . . . . . . . . (520) 762-4036Dwight W. Connely, Attorney at LawTucson . . . . . . . . . . . . . . . . . . . (520) 325-5777J. Mark Heldenbrand, P.CValleywide* & Tucson* . . . . . . (602) 254-3400King & Frisch, P.C.Tucson* & Surrounding Area* . (520) 790-4061Koglmeier Law Group, PLCStatewide* . . . . . . . . . . . . . . . . (480) 962-5353Law Offices of James H. Hays, PLCMetro Phoenix* . . . . . . . . . . . . (480) 655-1600Law Offices of Scott M. Clark, P.C.Statewide . . . . . . . . . . . . . . . . . (602) 957-7877Lotzar Law Firm, P.C.Nationwide. . . . . . . . . . . . . . . . (480) 905-0300Wayne L. Gardner, Attorney PLCStatewide* . . . . . . . . . . . . . . . . (480) 655-7440Williams, Zinman and Parham P.C.Maricopa County* . . . . . . . . . . (480) 994-4732

automatic gates & access contRolAutomatic Gate Systems, Inc.Metro Phoenix . . . . . . . . . . . . . (602) 267-7778Guardian Gate ServicesStatewide* . . . . . . . . . . . . . . . . (480) 629-4472

BackFlow pRevention-ceRtiFied testingAffordable Fire and Safety LLCMetro Phoenix* . . . . . . . . . . . . (480) 507-2850Metro Fire EquipmentStatewide* . . . . . . . . . . . . . . . . (480) 464-0509RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

Balcony & walking deck RepaiR &ResuRFacing

Arizona Foam & Spray, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 834-8176BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Eagle Valley Construction, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 730-0594

Balcony & walkway deck wateRpRooFing & RestoRation

Arizona Foam & Spray, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 834-8176BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Central Valley SpecialtiesStatewide* . . . . . . . . . . . . . . . . (602) 437-2046

BatH tuBsAlliance Refinishing, LLCStatewide* . . . . . . . . . . . . . . . . (623) 249-2573Apartments Resurfacing Inc.Valleywide* . . . . . . . . . . . . . . . (602) 468-0739Get a Grip (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 742-2228RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

BatHRoom Renovations & counteRtopRepaiR/ReFinisH

Alliance Refinishing, LLCStatewide* . . . . . . . . . . . . . . . . (623) 249-2573Apartments Resurfacing Inc.Valleywide* . . . . . . . . . . . . . . . (602) 468-0739Arizona Royal Granite & Remodeling, LLCStatewide . . . . . . . . . . . . . . . . . (602) 405-5558Wilkinson Floor Covering, Inc.Metro Phoenix* . . . . . . . . . . . . (602) 438-2663

BeddingBedmartMetro Tucson* . . . . . . . . . . . . . (520) 887-7039

Bee contRolCity Wide Pest Control, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 944-0099KY-KO Pest Prevention, Inc.Metro Phoenix* . . . . . . . . . . . . (480) 964-8900

Bicycle RacksExterior SystemsStatewide* . . . . . . . . . . . . . . . . (480) 990-3909

Bio HazaRd cleaningBluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Desert Dry RestorationValleywide* . . . . . . . . . . . . . . . (602) 765-6162Disaster Restoration, LLCMetro Phoenix . . . . . . . . . . . . . (602) 251-2300Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091Servpro of Gilbert and Chandler SouthMetro Phoenix* . . . . . . . . . . . . (480) 558-7620

Bio-HazaRdous waste decontaminationATIStatewide* . . . . . . . . . . . . . . . . (623) 434-9445ATI (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091

Bldg. inteRioR & exteRioR Renovation &design

Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091In Design InteriorsValleywide* . . . . . . . . . . . . . . . (602) 330-2150

BoileR & pump seRvicesArmor Plumbing & BoilerMetro PHX* & Metro Tucson* . (480) 782-9324Benrich Service Co., Inc.Valleywide* . . . . . . . . . . . . . . . (480) 835-8220RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Sunstate Mechanical ServicesStatewide* . . . . . . . . . . . . . . . . (480) 998-9620

Building mateRialsDogwood Building SupplyNationwide. . . . . . . . . . . . . . . . (336) 650-9724

caBinet RepaiRs, dooRs & dRaweRsContact at Once!Statewide . . . . . . . . . . . . . . . . . (678) 909-0135Cutting Edge Foil FinishesMetro Phoenix* . . . . . . . . . . . . (602) 442-4400Shepherd & Sons CabinetsStatewide . . . . . . . . . . . . . . . . . (602) 750-4499SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

caBinet sales & installationAmerican Renolit, CorpNationwide. . . . . . . . . . . . . . . . (856) 467-3800Copperstate Cabinets LLCMetro Tucson . . . . . . . . . . . . . . (520) 777-3331The Home DepotNationwide* . . . . . . . . . . . . . . . (480) 797-7041The Home Depot (Tucson)Metro Tucson* . . . . . . . . . . . . . (520) 309-9756

caBle tvCox Communications (Phoenix)Valleywide* . . . . . . . . . . . . . . . (623) 328-3805Cox Communications (Tucson)Tucson* & Surrounding Area* . (520) 629-8414

caRpet cleaning/RestoRationAmericare Carpet Upholstery & Tile CleaningMetro Tucson* . . . . . . . . . . . . . (520) 579-9072Arizona Carpet CareValleywide* . . . . . . . . . . . . . . . (602) 604-8331Extreme Carpet Care LLCMetro Phoenix . . . . . . . . . . . . . (480) 633-7176Fosters Carpet Care and RepairMetro PHX & Metro Tucson. . . (480) 497-8617Gaylord Restoration Inc.Metro Phoenix* . . . . . . . . . . . . (480) 539-2696Palm Valley Carpet Cleaning, LLCMetro Phoenix* . . . . . . . . . . . . (323) 627-2582Pride Carpet and Upholstery CleaningValleywide* . . . . . . . . . . . . . . . (602) 843-3200Rite-Way CarpetValleywide* . . . . . . . . . . . . . . . (602) 685-0112Signature West Carpet CleaningMetro Phoenix . . . . . . . . . . . . . (480) 830-9617Southern Shine Carpet CleaningMetro Phoenix* . . . . . . . . . . . . (623) 696-7299Venturi Restoration & CleanValleywide* . . . . . . . . . . . . . . . (480) 820-5555

caRpet, FlooR coveRing & patio gRassBrown SalesStatewide . . . . . . . . . . . . . . . . . (602) 914-4579Carpeturn.comMetro PHX* & Metro Tucson* . (855) 889-6200Criterion BrockValleywide* . . . . . . . . . . . . . . . (602) 469-9395Criterion Brock (Tucson)Tucson* & Surrounding Area* . (520) 790-0740Desert Floors, Inc.Tucson . . . . . . . . . . . . . . . . . . . (520) 918-1022Distinctive Carpets, Inc.Statewide* . . . . . . . . . . . . . . . . (520) 745-2600J.R McDade Flooring (Phoenix)Valleywide* . . . . . . . . . . . . . . . (602) 258-7219J.R McDade Flooring (Tucson)Metro PHX & Metro Tucson. . . (520) 294-9911One Source InteriorsValleywide* . . . . . . . . . . . . . . . (602) 903-2545Puckett’s FlooringStatewide* . . . . . . . . . . . . . . . . (480) 990-8191Redi Carpet - ArizonaMetro PHX & Flagstaff* . . . . . . (480) 350-9615Redi Carpet -TucsonTucson* & Surrounding Area* . (520) 884-5556Wilkinson Floor Covering, Inc.Metro Phoenix* . . . . . . . . . . . . (602) 438-2663

caRpoRt RepaiR seRvicesDiamondback Carport Repair, Inc.PHX & Tucson Areas* . . . . . . . (602) 494-1556SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

cctvIntegrated Protective Systems, IncMetro Phoenix* . . . . . . . . . . . . (623) 587-1244Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

ceRamic tile & BatHSunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

cHilleR seRvicesDP Air CorporationMetro Tucson* . . . . . . . . . . . . . (520) 622-3241RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Sunstate Mechanical ServicesStatewide* . . . . . . . . . . . . . . . . (480) 998-9620

cleaning seRvices - BioHazaRdBluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Spray Systems EnvironmentalAZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

cleaning, JanitoRial & maintenanceseRvices

Gaylord Restoration Inc.Metro Phoenix* . . . . . . . . . . . . (480) 539-2696Genie ServicesValleywide* . . . . . . . . . . . . . . . (623) 582-6111Madeline’s Meticulous, The Cleaning Specialists Valleywide* . . . . . . . . . . . . . . . (480) 659-9141

coin opeRated laundRyExcalibur Laundries, IncStatewide* . . . . . . . . . . . . . . . . (714) 437-9000WASH Multifamily Laundry SystemsMetro PHX* & Metro Tucson* . (800) 421-6897

collection agenciesBetter NOINationwide. . . . . . . . . . . . . . . . (888) 219-9105National Credit Systems, Inc.Nationwide* . . . . . . . . . . . . . . . (800) 515-4375Rent Recovery SolutionsMetro PHX & Metro Tucson. . . (800) 335-0119ResidentcheckNationwide. . . . . . . . . . . . . . . . (972) 404-0808U.S. Collections West, Inc.Nationwide* . . . . . . . . . . . . . . . (602) 995-3494Wakefield and Associates, Inc.Nationwide* . . . . . . . . . . . . . . . (303) 537-2900

collectionsJ. Mark Heldenbrand, P.C.Valleywide* & Tucson* . . . . . . (602) 254-3400

commeRcial & Home BuildingRestoRation

BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Cheuvront ConstructionValleywide* . . . . . . . . . . . . . . . (602) 770-7733

commeRcial moRtgage BankeRCentennial Mortgage, Inc.Nationwide* . . . . . . . . . . . . . . . (480) 621-8132Legacy Capital Advisors, LLC.Nationwide* . . . . . . . . . . . . . . . (602) 926-7426Washington FederalMetro Phoenix* . . . . . . . . . . . . (602) 553-7434

commeRcial moRtgage lendeRLove FundingNationwide. . . . . . . . . . . . . . . . (202) 887-0435

concRete & masonRy RepaiRRainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

concRete coatingsCentral Valley SpecialtiesStatewide* . . . . . . . . . . . . . . . . (602) 437-2046SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427WestcoatStatewide . . . . . . . . . . . . . . . . . (800) 250-4519

concRete sidewalk gRindingSunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

const. Remodeling & RepaiR-RestoRation & tuRnkey

Arizona Fire & Water Restoration, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 775-8000Diamondback Neighborhood Services, LLCMetro Phoenix* . . . . . . . . . . . . (480) 682-4205Faith RestorationMetro Phoenix* . . . . . . . . . . . . (480) 813-5619Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091Genie ServicesValleywide* . . . . . . . . . . . . . . . (623) 582-6111Hardison/Downey Construction, Inc.Southwest U.S. . . . . . . . . . . . . . (602) 861-0044Kowalski Construction, Inc.Metro PHX* & Metro Tucson* . (602) 944-2645Pinnacle RestorationStatewide* . . . . . . . . . . . . . . . . (480) 988-5304Praxis Construction GroupStatewide* . . . . . . . . . . . . . . . . (800) 709-3347S.M.D. Remodeling, LLCMetro Phoenix* . . . . . . . . . . . . (602) 348-7989SOS Builders, LLCStatewide* . . . . . . . . . . . . . . . . (602) 266-5855SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427Titan Restoration Of Tucson, IncMetro Tucson* . . . . . . . . . . . . . (520) 888-4826

coRpoRate HousingOakwood Corporate Housing (Tempe)Worldwide* . . . . . . . . . . . . . . . (480) 894-9575

counteRtop & caBinets-newArizona Royal Granite & Remodeling, LLCStatewide . . . . . . . . . . . . . . . . . (602) 405-5558

counteRtop RepaiR and ReFinisHingAlliance Refinishing, LLCStatewide* . . . . . . . . . . . . . . . . (623) 249-2573Apartments Resurfacing Inc.Valleywide* . . . . . . . . . . . . . . . (602) 468-0739Get A Grip Resurfacing of ArizonaValleywide* . . . . . . . . . . . . . . . (480) 784-4747Wilkinson Floor Covering, IncMetro Phoenix* . . . . . . . . . . . . (602) 438-2663

cRedit-Rental HistoRy dataExperian Rent BureauNationwide* . . . . . . . . . . . . . . . (310) 347-8126

cRime scene cleaningBio-OneStatewide* . . . . . . . . . . . . . . . . (602) 770-4972BioPro, LLCStatewide* . . . . . . . . . . . . . . . . (602) 234-6856Capstone Group LLCMetro Phoenix . . . . . . . . . . . . . (480) 970-5424Desert Dry RestorationValleywide* . . . . . . . . . . . . . . . (602) 765-6162Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091Spray Systems EnvironmentalAZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

deck ResuRFacingArizona Foam & Spray, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 834-8176BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

deck ResuRFacing, Replacement &RepaiR

BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Hill Brothers Chemical Co.Statewide . . . . . . . . . . . . . . . . . (623) 879-9210

*Indicates company also provides goods and services to investors and owners of smaller rental properties (Regular members with fewer than 100 units).


developeRKitchell Development CompanyPhoenix. . . . . . . . . . . . . . . . . . . (602) 631-6177

dooRsSunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

dRug laB Remediation & clean upSpray Systems EnvironmentalAZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

dRywall seRvicesAW Drywall Services LLCValleywide* . . . . . . . . . . . . . . . (602) 376-4456Genie ServicesValleywide* . . . . . . . . . . . . . . . (623) 582-6111RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

dRywell dRainage systemsRainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Storm Water Pros, LLCStatewide* . . . . . . . . . . . . . . . . (480) 620-2517Torrent ResourcesStatewide* . . . . . . . . . . . . . . . . (602) 268-0785

electRical & ligHting contRactoRs &seRvices

Archie’s HVAC & ElectricValleywide* . . . . . . . . . . . . . . . (480) 921-8350Bert’s Electric & PlumbingTucson* & Surrounding Area* . (520) 791-7800Digital LogicStatewide* . . . . . . . . . . . . . . . . (602) 694-0500Harmon Electric, Inc.Statewide* . . . . . . . . . . . . . . . . (623) 879-0010Haskins Electric LLCMetro Phoenix . . . . . . . . . . . . . (623) 937-3999Kowalski ElectricalStatewide* . . . . . . . . . . . . . . . . (602) 944-2645SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427Valley Wide ElectricValleywide* . . . . . . . . . . . . . . . (623) 587-0802

electRical, plumBing, ac contRactoRsExpressStatewide* . . . . . . . . . . . . . . . . (480) 834-0822Harmon Electric, Inc.Statewide* . . . . . . . . . . . . . . . . (623) 879-0010RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

electRic veHicle cHaRging stationsVERDEKNationwide. . . . . . . . . . . . . . . . (770) 401-2120

electRonic payment pRocessingRentPaymentNationwide. . . . . . . . . . . . . . . . (866) 289-5977

emBRoideRy & silkscReenInternational Corporate ApparelNationwide* . . . . . . . . . . . . . . . (520) 293-6790Koalaty Embroidery Inc.Nationwide* . . . . . . . . . . . . . . . (602) 926-1600Tortuga PromotionsNationwide* . . . . . . . . . . . . . . . (480) 966-9076

emeRgency seRvicesATIStatewide* . . . . . . . . . . . . . . . . (623) 434-9445ATI (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Desert Dry RestorationValleywide* . . . . . . . . . . . . . . . (602) 765-6162Rapid Response Services LLCMetro Phoenix . . . . . . . . . . . . . (480) 833-0224Valley Protective Services, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 777-0003

employment & BackgRound scReeningCrimshield, IncNationwide. . . . . . . . . . . . . . . . (888) 422-2547

employment seRvicesAAA Apartment StaffingValleywide* . . . . . . . . . . . . . . . (602) 840-0258ALLSTAFF Services, Inc.™ (HQ)Statewide . . . . . . . . . . . . . . . . . (602) 277-3381ALLSTAFF Services, Inc.™ (Tucson)Statewide . . . . . . . . . . . . . . . . . (520) 296-1666ApartmentJobs.comNationwide* . . . . . . . . . . . . . . . (877) 682-6200BG StaffingMetro Phoenix . . . . . . . . . . . . . (602) 385-1092Career Strategies, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 955-5811DORADO PersonnelTucson* & Surrounding Area* . (520) 323-3350Renoir Staffing, LLCMetro Phoenix . . . . . . . . . . . . . (800) 573-6647

eneRgy seRvicesPromise EnergyNationwide. . . . . . . . . . . . . . . . (800) 282-2000

exeRcise equipmentAbove & Beyond Fitness Repair, LLCValleywide* . . . . . . . . . . . . . . . (480) 272-9361Advanced Exercise EquipmentNationwide* . . . . . . . . . . . . . . . (602) 708-3764American Fitness ServicesMetro Phoenix* . . . . . . . . . . . . (480) 664-7115Commercial Fitness SuperstoreStatewide* . . . . . . . . . . . . . . . . (480) 838-0555Comm-Fit ArizonaMetro Phoenix* . . . . . . . . . . . . (480) 580-0252FitLogistixNationwide. . . . . . . . . . . . . . . . (480) 273-4353Gym SourceStatewide . . . . . . . . . . . . . . . . . (480) 775-1496Marathon Fitness Inc.Nationwide* . . . . . . . . . . . . . . . (800) 391-9496Promaxima FitnessNationwide* . . . . . . . . . . . . . . . (713) 667-9606

Fence RepaiR & installationAutomatic Gate Systems, Inc.Metro Phoenix . . . . . . . . . . . . . (602) 267-7778Diamondback Carport Repair, Inc.PHX & Tucson Areas* . . . . . . . (602) 494-1556SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

FiBeRglass RepaiR & tuBsAlliance Refinishing, LLCStatewide* . . . . . . . . . . . . . . . . (623) 249-2573Apartments Resurfacing Inc.Valleywide* . . . . . . . . . . . . . . . (602) 468-0739

Financial seRvicesEdward JonesNationwide. . . . . . . . . . . . . . . . (480) 895-3254TruWest Credit UnionMetro Phoenix* . . . . . . . . . . . . (602) 629-1899

FiRe & Flood RestoRationAdanac Enterprises Corp.Statewide* . . . . . . . . . . . . . . . . (623) 266-2761Arizona Fire & Water Restoration, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 775-8000BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Desert Dry RestorationValleywide* . . . . . . . . . . . . . . . (602) 765-6162Faith RestorationMetro Phoenix* . . . . . . . . . . . . (480) 813-5619Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091GXS ConstructionValleywide* . . . . . . . . . . . . . . . (602) 224-1120Har-Bro West, Inc.Metro PHX* & Metro Tucson* . (480) 449-3900Pinnacle RestorationStatewide* . . . . . . . . . . . . . . . . (480) 988-5304Praxis Construction GroupStatewide* . . . . . . . . . . . . . . . . (800) 709-3347Servpro of Central Glendale/West PhoenixMetro Phoenix* . . . . . . . . . . . . (602) 252-0569Servpro of Gilbert and Chandler SouthMetro Phoenix* . . . . . . . . . . . . (480) 558-7620Specialty Water Damage Restoration LLCMetro Phoenix* . . . . . . . . . . . . (602) 291-9030Titan Restoration Of Tucson, IncMetro Tucson* . . . . . . . . . . . . . (520) 888-4826

FiRe alaRmsAffordable Fire and Safety LLCMetro Phoenix* . . . . . . . . . . . . (480) 507-2850Metro Fire EquipmentStatewide* . . . . . . . . . . . . . . . . (480) 464-0509SafeguardStatewide* . . . . . . . . . . . . . . . . (480) 609-6200Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

FiRe extinguisHeRsAffordable Fire and Safety LLCMetro Phoenix* . . . . . . . . . . . . (480) 507-2850Desert State FireStatewide* . . . . . . . . . . . . . . . . (480) 264-3763Metro Fire EquipmentStatewide* . . . . . . . . . . . . . . . . (480) 464-0509Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

FiRe HydRantsAffordable Fire and Safety LLCMetro Phoenix* . . . . . . . . . . . . (480) 507-2850Metro Fire EquipmentStatewide* . . . . . . . . . . . . . . . . (480) 464-0509RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

FiRe spRinkleRsAffordable Fire and Safety LLCMetro Phoenix* . . . . . . . . . . . . (480) 507-2850Metro Fire EquipmentStatewide* . . . . . . . . . . . . . . . . (480) 464-0509Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

FlooR coveRingsArizona Flooring and InteriorsStatewide* . . . . . . . . . . . . . . . . (602) 327-0284Armstrong World Industries, Inc.Statewide . . . . . . . . . . . . . . . . . (800) 356-9321Lowe’s Inc.Nationwide* . . . . . . . . . . . . . . . (623) 414-0920Marathon Fitness Inc.Nationwide* . . . . . . . . . . . . . . . (800) 391-9496Mohawk IndustriesStatewide* . . . . . . . . . . . . . . . . (330) 620-6151Shaw IndustriesNationwide* . . . . . . . . . . . . . . . (714) 317-9999Wilkinson Floor Covering, IncMetro Phoenix* . . . . . . . . . . . . (602) 438-2663

FuRnituRe & upHolsteRy seRvicesCort Furniture Rentals (Tucson)Statewide* . . . . . . . . . . . . . . . . (520) 881-0070Tucson Appliance Company/Tucson Heating & Cooling/Tucson FurnitureTucson* & Surrounding Area* . (520) 881-1207

FuRnituRe RentalsAZ Furniture and Mattress LiquidatorsMetro Phoenix . . . . . . . . . . . . . (623) 582-1550Cort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Valleywide* & Some Tucson* . (480) 831-8851

geneRal contRactoR/constRuctionmanagement

Hardison/Downey Construction, Inc.Southwest U.S. . . . . . . . . . . . . . (602) 861-0044R & E Contracting, LLCMetro Phoenix* . . . . . . . . . . . . (623) 570-1605Tofel Construction (Tucson)Statewide* . . . . . . . . . . . . . . . . (520) 571-0101

geneRal contRactoR-licensedArizona Fire & Water Restoration, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 775-8000BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Davis CompaniesValleywide . . . . . . . . . . . . . . . . (909) 795-0077Hardison/Downey Construction, Inc.Southwest U.S. . . . . . . . . . . . . . (602) 861-0044

geneRal contRactoR-licensed/BondedFoR comm/Res.

All Struct LLCMetro Tucson* . . . . . . . . . . . . . (520) 247-3793BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Eagle Valley Construction, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 730-0594Finocchiaro Construction LLCMetro Phoenix . . . . . . . . . . . . . (602) 971-0337Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091Fortress General Contracting, Inc.Maricopa County* . . . . . . . . . . (480) 736-3951Gorman Roofing Services, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 262-2423Hardison/Downey Construction, Inc.. . . . . . . . .Southwest U.S. . . . . . . . . . . . . . (602) 861-0044Marbecc Custom DesignsStatewide* . . . . . . . . . . . . . . . . (480) 836-8261MT BuildersStatewide . . . . . . . . . . . . . . . . . (480) 443-3376

Property Rock ResourcesValleywide . . . . . . . . . . . . . . . . (602) 466-0093Seamless Services, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 964-1052Summit Builders Construction CompanyStatewide . . . . . . . . . . . . . . . . . (602) 840-7700ZZone Construction, LLCMetro Phoenix . . . . . . . . . . . . . (623) 594-7663

glass & scReenCheaper Window GlassValleywide* . . . . . . . . . . . . . . . (602) 995-2102Glassbusters, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 964-4664Open Enclose LLCMetro Tucson* . . . . . . . . . . . . . (520) 358-4553

golF caRts/utility veHiclesA-1 Golf Cart LeasingWest of the Mississippi* . . . . . . (480) 855-7800

gRoup puRcHasingProfessional Apartment ServicesNationwide* . . . . . . . . . . . . . . . (800) 875-0250

HvacJasper AirMetro Phoenix* . . . . . . . . . . . . (602) 814-0504

Helium & BalloonsArizona Air Boutique, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 867-4606Unique Aire Helium & BalloonsStatewide* . . . . . . . . . . . . . . . . (480) 830-0770

insuRanceAdams Business Dimensions, Inc.Southwest U.S.* . . . . . . . . . . . . (602) 885-9500Beecher Carlson Insurance Agency, LLCStatewide* . . . . . . . . . . . . . . . . (602) 996-7600Bowman & Associates Insurance AgencyPhoenix*. . . . . . . . . . . . . . . . . . (800) 456-0241Crest Insurance GroupNationwide* . . . . . . . . . . . . . . . (480) 839-2252LeaseTerm SolutionsWestern U.S . . . . . . . . . . . . . . . (678) 206-2910Nationwide InsuranceMetro Phoenix,Nationwide . . . (602) 718-1220Networked Insurance AgentsNationwide. . . . . . . . . . . . . . . . (480) 292-9642Nexus Partners Insurance SolutionsMetro Phoenix* . . . . . . . . . . . . (480) 422-1536San Tan Insurance Services, LLCStatewide* . . . . . . . . . . . . . . . . (480) 391-3883SCF ArizonaPhoenix. . . . . . . . . . . . . . . . . . . (602) 631-2000The Mahoney Group (Phoenix)Mesa. . . . . . . . . . . . . . . . . . . . . (480) 214-2712The Mahoney Group (Tucson)Tucson* & Surrounding Area* . (520) 784-6673

insuRance-claims assistanceOn-Site Contents Cleaning & Restoration, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 723-2534Bennett and Porter Insurance ServicesMetro Phoenix . . . . . . . . . . . . . (480) 212-1150CIBA Insurance ServicesNationwide. . . . . . . . . . . . . . . . (818) 638-8525Cox Insurance ServicesStatewide* . . . . . . . . . . . . . . . . (480) 907-6000CSE Insurance GroupAZ*, CA* & TX*, Nationwide* . (800) 282-6848Pfister Insurance Agency-Farmers InsuranceStatewide* . . . . . . . . . . . . . . . . (623) 581-0700Sterling Grant & Associates, LLCStatewide* . . . . . . . . . . . . . . . . (602) 954-7200

insuRance–commeRcialFarmers Insurance - Schaffroth AgencyStatewide* . . . . . . . . . . . . . . . . (480) 688-2908

insuRance-puBlic adJusteRThe Greenspan Company/Adjusters International Nationwide* . . . . . . . . . . . . . . . (480) 970-7869Shull & AssociatesStatewide* . . . . . . . . . . . . . . . . (623) 687-8801Skipton & Associates, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 992-7577

inteRioR designDesigns For YouNationwide* . . . . . . . . . . . . . . . (480) 517-0080Gia Venturi InteriorsMetro Phoenix* . . . . . . . . . . . . (602) 914-9223J Bella InteriorsNationwide. . . . . . . . . . . . . . . . (480) 967-2121

inteRnet seRvices & access pRovideRCox Communications (Phoenix)Valleywide* . . . . . . . . . . . . . . . (623) 328-3805Cox Communications (Tucson)Tucson* & Surrounding Area* . (520) 629-8414

key contRol & asset managementHandyTrac Systems Key Control Systems. . . . . .Nationwide* . . . . . . . . . . . . . . . (800) 665-9994KeyTrak, Inc.Nationwide* . . . . . . . . . . . . . . . (888) 539-8725

kitcHen & BatH ReFinisHingAlliance Refinishing, LLCStatewide* . . . . . . . . . . . . . . . . (623) 249-2573Apartments Resurfacing Inc.Valleywide* . . . . . . . . . . . . . . . (602) 468-0739

landscape and tRee seRviceDesert Appeal Landscape LLCMetro Phoenix* . . . . . . . . . . . . (480) 570-5754Silver Lands, Inc.Metro Phoenix . . . . . . . . . . . . . (702) 459-3192

landscape maintenanceAcacia Landscape Services, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 253-7354The Commercial RangerMetro Phoenix . . . . . . . . . . . . . (602) 910-4745Empire Landscape & Maintenance, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 550-4154Epic Landscape Construction, Inc.Metro Phoenix* . . . . . . . . . . . . (623) 516-9014GPM LandscapeMetro Phoenix . . . . . . . . . . . . . (602) 469-0652The Groundskeeper (Gilbert)Metro Phoenix* . . . . . . . . . . . . (480) 545-0456Landmark Land Management LLCMetro Phoenix* . . . . . . . . . . . . (602) 323-9696ProQual LandscapingMetro Phoenix . . . . . . . . . . . . . (480) 456-0608Quality Building Maintenance LLCValleywide* . . . . . . . . . . . . . . . (602) 568-5944Shamrock Landscaping, Inc.Valleywide . . . . . . . . . . . . . . . . (602) 606-7603

landscape maintenance & seRvicesAME Southwest Landscape and IrrigationMetro PHX & Metro Tucson. . . (480) 558-3160Asset LandscapingMetro Phoenix* . . . . . . . . . . . . (602) 353-8877

Gothic Grounds Management, Inc. (Phx)Metro Phoenix . . . . . . . . . . . . . (602) 540-6917Greenway Landscape, Inc.Metro Tucson* . . . . . . . . . . . . . (520) 441-1297Landscape Pros & Design LLCMetro Phoenix* . . . . . . . . . . . . (480) 228-9630Rain Key LLCMetro Phoenix* . . . . . . . . . . . . (480) 239-4223Safari Pools & LandscapeValleywide* . . . . . . . . . . . . . . . (480) 633-6494Silver Lands, Inc.Metro Phoenix . . . . . . . . . . . . . (702) 459-3192SiteWorksMetro Phoenix* . . . . . . . . . . . . (480) 820-1600Tree Pros, LLCValleywide* . . . . . . . . . . . . . . . (602) 216-0400Waddell LandscapeMetro Phoenix* . . . . . . . . . . . . (623) 536-2200

landscape mateRialAll Rock SupplyMetro Phoenix . . . . . . . . . . . . . (480) 760-5951

landscape spRinkleR seRvicesSexton Pest ControlValleywide* . . . . . . . . . . . . . . . (602) 942-3653

landscaping seRvicesCarescapeValleywide . . . . . . . . . . . . . . . . (623) 583-8700Catalina Landscape MaintenanceTucson . . . . . . . . . . . . . . . . . . . (520) 887-1204Details LandscapingValleywide . . . . . . . . . . . . . . . . (623) 435-7207Fortis LandcareMetro Phoenix* . . . . . . . . . . . . (602) 254-4447IDT Landscaping LLCValleywide* . . . . . . . . . . . . . . . (480) 829-8530Integrated Landscape Management, LLCMetro Phoenix . . . . . . . . . . . . . (480) 675-7709ProQual LandscapingMetro Phoenix . . . . . . . . . . . . . (480) 456-0608Sexton Pest ControlValleywide* . . . . . . . . . . . . . . . (602) 942-3653The Groundskeeper (Tucson)Statewide* . . . . . . . . . . . . . . . . (520) 571-1575Wild Briar LandscapeValleywide . . . . . . . . . . . . . . . . (480) 899-5192Xeriscapes Unlimited, Inc.Phoenix*. . . . . . . . . . . . . . . . . . (602) 252-6434

leak locatingRainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

leasing incentivesAIM Cruise IncentivesNationwide* . . . . . . . . . . . . . . . (818) 706-9822

legal seRvicesDodge & Vega PLCStatewide* . . . . . . . . . . . . . . . . (480) 656-8333Fennemore CraigMetro Phoenix . . . . . . . . . . . . . (602) 916-5000Gallagher & KennedyPhoenix. . . . . . . . . . . . . . . . . . . (602) 530-8540Snell & Wilmer L.L.P.Metro Phoenix* . . . . . . . . . . . . (602) 382-6000

low income Housing pRogRam administRation

HOM, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 265-4640

mail BoxesExterior SystemsStatewide* . . . . . . . . . . . . . . . . (480) 990-3909

maintenance suppliesAZ PARTSMASTER (Phoenix)Statewide* . . . . . . . . . . . . . . . . (602) 233-3580AZ PARTSMASTER (Tucson)Tucson* & Surrounding Area* . (520) 573-5828HD Supply Facilities MaintenanceValleywide* . . . . . . . . . . . . . . . (800) 431-3000Maintenance Supply HeadquartersPhoenix. . . . . . . . . . . . . . . . . . . (480) 760-4100The Home DepotNationwide* . . . . . . . . . . . . . . . (480) 797-7041The Home Depot (Tucson)Metro Tucson* . . . . . . . . . . . . . (520) 309-9756

management consulting & tRainingOccupancy Solutions LLCNationwide* . . . . . . . . . . . . . . . (800) 865-0948

maRketing, ReseaRcH & statisticsPierce-EislenAZ, CO & Southern CA . . . . . . (480) 663-1149RealData, Inc.Southwest U.S. . . . . . . . . . . . . . (602) 789-1223

masonRy Fence & wall RepaiRSunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

mattRessesAZ Furniture and Mattress LiquidatorsMetro Phoenix . . . . . . . . . . . . . (623) 582-1550

mold & asBestos RemediationArizona Fire & Water Restoration, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 775-8000ATIStatewide* . . . . . . . . . . . . . . . . (623) 434-9445ATI (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Desert Dry RestorationValleywide* . . . . . . . . . . . . . . . (602) 765-6162Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091Pinnacle RestorationStatewide* . . . . . . . . . . . . . . . . (480) 988-5304Spray Systems EnvironmentalAZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

mold Removal & clean upBluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091Kowalski Construction, Inc.Metro PHX* & Metro Tucson* . (602) 944-2645

moRtgage lendeRJohnson CapitalNationwide. . . . . . . . . . . . . . . . (602) 957-1112

moRtgage, Real estate & insuRanceseRvices

Amerifirst Financial, Inc.Metro Phoenix* . . . . . . . . . . . . (602) 743-4509Keystone Commercial CapitalNationwide* . . . . . . . . . . . . . . . (602) 997-3810

moving & stoRageOn The Move, Inc.Nationwide* . . . . . . . . . . . . . . . (800) 645-9949

neigHBoRHood RevitalizationPhoenix Revitalization Corporation (non-profit) Phoenix*. . . . . . . . . . . . . . . . . . (602) 259-6895

odoR eliminationBiosweep of PhoenixStatewide* . . . . . . . . . . . . . . . . (602) 639-1902Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091

online leasingVaultWareNationwide* . . . . . . . . . . . . . . . (480) 905-3668

online Rent paymentsProperty SolutionsNationwide* . . . . . . . . . . . . . . . (602) 324-9223RentPaymentNationwide. . . . . . . . . . . . . . . . (866) 289-5977

paging systemsCorporate Answer/Arizona Action PagingNationwide* . . . . . . . . . . . . . . . (602) 244-1833

painting seRvicesA Real Deal PaintingStatewide* . . . . . . . . . . . . . . . . (623) 362-9561Accent Painting & Construction Inc.Statewide . . . . . . . . . . . . . . . . . (480) 614-5839C & M Homes & Commercial ServicesMetro Phoenix* . . . . . . . . . . . . (480) 836-7222CertaPro PaintersStatewide* . . . . . . . . . . . . . . . . (480) 962-8180Empire Community PaintingStatewide* . . . . . . . . . . . . . . . . (480) 560-8525Gaylord Restoration Inc.Metro Phoenix* . . . . . . . . . . . . (480) 539-2696Genie ServicesValleywide* . . . . . . . . . . . . . . . (623) 582-6111Ghaster Painting & Coatings, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 277-8541Giant Painting and Construction, Inc.Metro Phoenix . . . . . . . . . . . . . (602) 993-4681Imperial ContractingValleywide* . . . . . . . . . . . . . . . (480) 892-9157Indigo PaintingValleywide* . . . . . . . . . . . . . . . (602) 304-0800Investment Painting Services, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 242-5737JLS CompaniesMetro Phoenix* . . . . . . . . . . . . (480) 703-1967LeBreck Painting, Inc.Metro Tucson* . . . . . . . . . . . . . (520) 628-3582Metzger’s Painting Professionals, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 672-5069One 80 PaintingMetro Phoenix* . . . . . . . . . . . . (602) 997-1434Papago Painting, Ent.Statewide* . . . . . . . . . . . . . . . . (602) 340-0886Paramount Painting, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 369-5717Synergy Painting, Inc.AZ*, CO* & UT* . . . . . . . . . . . (602) 469-8449

painting suppliesGlidden ProfessionalMetro Phoenix* . . . . . . . . . . . . (480) 948-0757Frazee Paint IndustriesPhoenix*. . . . . . . . . . . . . . . . . . (303) 371-5600PPG Pittsburgh PaintsNationwide* . . . . . . . . . . . . . . . (602) 956-1150Sherwin-WilliamsStatewide* . . . . . . . . . . . . . . . . (602) 861-3171

pavement maintenanceAsphalt Technologies / KFM Striping and Curb CompanyValleywide* . . . . . . . . . . . . . . . (602) 462-9114Bates Paving & Sealing, Inc.Statewide* . . . . . . . . . . . . . . . . (520) 741-2100Cactus AsphaltStatewide* . . . . . . . . . . . . . . . . (602) 370-3363Dunn-Edwards Paint Corporation (Tucson)Metro Tucson* . . . . . . . . . . . . . (520) 444-7240Dynamite Paving and Sealcoat, Inc.Phoenix. . . . . . . . . . . . . . . . . . . (602) 258-9588M.R. Tanner ConstructionMetro Phoenix . . . . . . . . . . . . . (480) 633-8500Morgan PavementAZ*, NM* & NV* . . . . . . . . . . . (480) 646-4781Quality Emulsions, LLCStatewide . . . . . . . . . . . . . . . . . (480) 619-4100SealMaster AZStatewide* . . . . . . . . . . . . . . . . (602) 253-4660

payRoll, aso,peoOasis OutsourcingStatewide* . . . . . . . . . . . . . . . . (602) 405-7033

pest contRol seRvicesAll Bed Bugs Begone, LLCStatewide* . . . . . . . . . . . . . . . . (480) 659-9011Alpha Pest ControlMetro PHX* & Metro Tucson* . (800) 256-8612Amera Sun City Pest ControlMetro Phoenix* . . . . . . . . . . . . (623) 979-6467Arizona Pest Squad, LLCMetro Phoenix . . . . . . . . . . . . . (480) 544-1115Burns Pest Elimination (Phoenix)Statewide* . . . . . . . . . . . . . . . . (602) 971-4782Burns Pest Elimination (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 882-4776City Wide Pest Control, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 944-0099Eliminex Termite & Pest ControlMetro Phoenix* . . . . . . . . . . . . (602) 942-2847HomeTeam Pest DefenseMetro Phoenix . . . . . . . . . . . . . (480) 929-7620KY-KO Pest Prevention, Inc.Metro Phoenix* . . . . . . . . . . . . (480) 964-8900Mike’s Swat Team Pest and Termite ControlValleywide* . . . . . . . . . . . . . . . (602) 944-7700Northwest Exterminating-TucsonTucson . . . . . . . . . . . . . . . . . . . (520) 888-5779Nose Knows LLCMetro Phoenix* . . . . . . . . . . . . (480) 370-4767Sexton Pest ControlValleywide* . . . . . . . . . . . . . . . (602) 942-3653Smart Pest SolutionsValleywide* . . . . . . . . . . . . . . . (480) 621-8438TerminixMetro Phoenix . . . . . . . . . . . . . (602) 431-4980Western Exterminator CompanyMetro PHX* & Metro Tucson* . (602) 273-1681

pigeon contRolKY-KO Pest Prevention, Inc.Metro Phoenix* . . . . . . . . . . . . (480) 964-8900

pipe Renewal & RestoRation


RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

playgRound maintenance & contRactoR

Safe and Sound PlaygroundsStatewide* . . . . . . . . . . . . . . . . (480) 888-8784

plumBeRsAlliance Plumbing Service & RepairPhoenix. . . . . . . . . . . . . . . . . . . (480) 633-3020Marlin ServicesMaricopa County* . . . . . . . . . . (602) 470-1040

plumBing contRactoRs & seRvicesAlliance Plumbing Service & RepairPhoenix. . . . . . . . . . . . . . . . . . . (480) 633-3020Arizona Plumbing Services, Inc.Maricopa County* . . . . . . . . . . (602) 442-8757Armor Plumbing & BoilerMetroPHX* & Metro Tucson*. . (480) 782-9324Belsito Plumbing LLCStatewide* . . . . . . . . . . . . . . . . (480) 425-9900Benrich Service Co., Inc.Valleywide* . . . . . . . . . . . . . . . (480) 835-8220Brewer Commercial ServicesValleywide* . . . . . . . . . . . . . . . (602) 789-8858D.W. Plumbing and Maintenance Inc.Metro Phoenix* . . . . . . . . . . . . (602) 789-1920Delta Mechanical, Inc.Metro Phoenix* . . . . . . . . . . . . (480) 898-0007Grace Plumbing Services, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 704-3785Plumb Plumbing LLCPima County* . . . . . . . . . . . . . . (520) 629-0504RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Rooter 2000 Plumbing and DrainValleywide . . . . . . . . . . . . . . . . (480) 967-5943Roto-Rooter Service & Plumbing Co.Maricopa County* . . . . . . . . . . (800) 381-4161Roto Rooter Plumbers (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 741-0796West Coast Plumbing & AirMetro Phoenix* . . . . . . . . . . . . (623) 582-1117

plumBing FixtuRes & suppliesFerguson Enterprises, Inc.Tucson* & Surrounding Area* . (520) 792-1700Plumbing Suppliers Inc.Metro Tucson* . . . . . . . . . . . . . (520) 326-6433Roto Rooter Plumbers (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 741-0796

plumBing pRoducts manuFactuReRMoen IncorporatedNationwide* . . . . . . . . . . . . . . . (440) 962-2000

political consultingCapitol Consulting, LLCPhoenix. . . . . . . . . . . . . . . . . . . (602) 712-1121

pool FuRnituRe manuFactuReRLeisure CreationsNationwide. . . . . . . . . . . . . . . . (866) 765-6726

pool seRvice & RepaiRSilver Lining Pool Service, LLCMetro Phoenix* . . . . . . . . . . . . (480) 359-6380

pool/patio FuRnituRe-ReFuRBisHingSun Patio FurnitureNationwide* . . . . . . . . . . . . . . . (480) 227-2776

pRinting & maRketingAllegra-Integrated Marketing & Print SolutionsMetro Phoenix*,Nationwide*. . (480) 941-4842DP Solutions, Inc.Metro Tucson . . . . . . . . . . . . . . (520) 393-3551SIGNWORXNationwide* . . . . . . . . . . . . . . . (602) 268-1875

pRocess seRvice & evictionsAAA Landlord Services, Inc./Investigative Screening Nationwide* . . . . . . . . . . . . . . . (480) 668-5953Acquisition Process ServingStatewide* . . . . . . . . . . . . . . . . (602) 486-5894

pRopeRty management soFtwaReAppFolio, Inc.Nationwide* . . . . . . . . . . . . . . . (805) 617-2163NQUEUE BillBack, LLCNationwide* . . . . . . . . . . . . . . . (602) 426-1550Yardi Systems, Inc.Nationwide* . . . . . . . . . . . . . . . (805) 699-2040

pRopeRty tax consultingR.L. Cohen & Associates, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 640-9777Thomson ReutersNationwide. . . . . . . . . . . . . . . . (480) 270-6011

puBlic HealtHMaricopa County Tobacco Use Prevention ProgramMaricopa County . . . . . . . . . . . (602) 372-7272

Real estate BRokeRs/commeRcialCB Richard EllisWorldwide . . . . . . . . . . . . . . . . (602) 735-5555Marcus & Millichap (Cliff David)Valleywide* . . . . . . . . . . . . . . . (602) 952-9669Marcus & Millichap (Pete TeKampe)Metro Phoenix* . . . . . . . . . . . . (602) 952-9669Marcus & Millichap (Richard Butler)Metro PHX & Metro Tucson. . . (602) 952-9669Transwestern Commercial ServicesValleywide* . . . . . . . . . . . . . . . (602) 956-5000

Real estate BRokeRs/multi-FamilyApartment Realty AdvisorsStatewide* . . . . . . . . . . . . . . . . (602) 252-4232PTE Real Estate GroupMetro Phoenix* . . . . . . . . . . . . (480) 344-1732

Real estate seRvices/consultingMichael A. Lieb, Ltd.Metro Phoenix . . . . . . . . . . . . . (602) 870-9741

ReFinisHing/ResuRFacingAlliance Refinishing, LLCStatewide* . . . . . . . . . . . . . . . . (623) 249-2573Apartments Resurfacing Inc.Valleywide* . . . . . . . . . . . . . . . (602) 468-0739NuSurface Phoenix Metro, LPStatewide* . . . . . . . . . . . . . . . . (602) 395-2007

ReFuse Removal & Recycling seRvicesRepublic ServicesValleywide* . . . . . . . . . . . . . . . (602) 442-5997Saguaro Environmental ServicesPima County* . . . . . . . . . . . . . . (520) 745-8820

Renovation suppliesRenovations PlusNationwide. . . . . . . . . . . . . . . . (303) 465-9009

RenteRs insuRance

Assurant Specialty PropertyNationwide. . . . . . . . . . . . . . . . (702) 824-1384Bader CompanyNationwide. . . . . . . . . . . . . . . . (888) 223-3726Better NOINationwide. . . . . . . . . . . . . . . . (888) 219-9105Renters Legal Liability, LLCNationwide* . . . . . . . . . . . . . . . (801) 994-0237

Resident ReFeRRal seRvicesApartment Hunters . . . . . . . . . . . . . Valleywide* (602) 863-1500

Retention/Resident seRvicesAIM Cruise IncentivesNationwide* . . . . . . . . . . . . . . . (818) 706-9822Apartment LifeStatewide . . . . . . . . . . . . . . . . . (623) 243-0120Rainbow Housing Assistance CorporationMetro Phoenix . . . . . . . . . . . . . (623) 889-3391

Revenue management soFtwaReRainmakerNationwide. . . . . . . . . . . . . . . . (678) 578-5700

RooF coatingsArizona Foam & Spray, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 834-8176BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Red Mountain Roofing, LLC.Metro PHX* & Metro Tucson* . (480) 268-7379RenCo, LLCStatewide* . . . . . . . . . . . . . . . . (602) 867-9386Roofing SouthwestAZ*, NV* & South CA*. . . . . . . (480) 752-8550

RooFing seRvicesArizona Foam & Spray, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 834-8176ATIStatewide* . . . . . . . . . . . . . . . . (623) 434-9445ATI (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Broken Arrow Construction CompanyStatewide* . . . . . . . . . . . . . . . . (480) 890-2322Diversified Roofing CorporationMetro Phoenix,Metro Tucson. . (602) 850-8265Diversified Roofing Corporation of TucsonMetro Tucson . . . . . . . . . . . . . . (520) 670-1004Gryphon Companies, Inc. . . . . . . . . Statewide* (480) 994-5500Inca Roofing, Inc. . . . . . . . . . . . . . . . Statewide* (602) 544-0998Jim Brown & Sons Roofing Co. IncStatewide* . . . . . . . . . . . . . . . . (623) 247-9252KY-KO Roofing Systems . . . . . . . Metro Phoenix (602) 944-4600Paramount RoofingMetro Phoenix* . . . . . . . . . . . . (480) 292-7929Red Mountain Roofing, LLC.Metro PHX* & Metro Tucson* . (480) 268-7379RenCo, LLCStatewide* . . . . . . . . . . . . . . . . (602) 867-9386Roofing SouthwestAZ*, NV* & South CA*. . . . . . . (480) 752-8550Seamless Services, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 964-1052Starkweather Roofing, IncStatewide* . . . . . . . . . . . . . . . . (602) 997-0529SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427SunvekMetro Phoenix* . . . . . . . . . . . . (623) 349-7663Titan Restoration Of Tucson, IncMetro Tucson* . . . . . . . . . . . . . (520) 888-4826United Asset ServicesNationwide* . . . . . . . . . . . . . . . (602) 340-8274Western Roofing Systems, Inc.AZ*, NV* & South CA*. . . . . . . (480) 967-8073

RooFing and wateR pRooFing consultants

Arizona’s Roof Consultant, LLCStatewide* . . . . . . . . . . . . . . . . (480) 557-6255

RuB systemsConservice Utility Management & BillingNationwide* . . . . . . . . . . . . . . . (866) 866-0333

Multifamily Utility CompanyNationwide* . . . . . . . . . . . . . . . (800) 266-0968

scReen dooRs & Bug scReensBlind Co. Inc.Statewide* . . . . . . . . . . . . . . . . (480) 834-8098

scReening seRvicesAmRentNationwide* . . . . . . . . . . . . . . . (855) 214-4743ResidentcheckNationwide. . . . . . . . . . . . . . . . (972) 404-0808

scReening seRvices/cRedit RepoRtsAAA Landlord Services, Inc./Investigative Screening Nationwide* . . . . . . . . . . . . . . . (480) 668-5953AirfactzNationwide* . . . . . . . . . . . . . . . (800) 729-7776Better NOINationwide. . . . . . . . . . . . . . . . (888) 219-9105Contemporary Information CorporationNationwide* . . . . . . . . . . . . . . . (800) 754-0009CoreLogic SafeRentNationwide* . . . . . . . . . . . . . . . (623) 670-3273Credit Plus, Inc.Nationwide. . . . . . . . . . . . . . . . (800) 258-3488Investigative ScreeningValleywide* . . . . . . . . . . . . . . . (480) 305-1350LexisNexis Resident ScreeningNationwide* . . . . . . . . . . . . . . . (480) 272-7862National Tenant Network - Arizona (NTN-AZ)Statewide* . . . . . . . . . . . . . . . . (480) 607-5288On-Site.comNationwide* . . . . . . . . . . . . . . . (602) 616-3279RealPage, Inc.Worldwide* . . . . . . . . . . . . . . . (877) 325-7243Reliable Background ScreeningNationwide* . . . . . . . . . . . . . . . (602) 870-7711The Screening ProsNationwide* . . . . . . . . . . . . . . . (602) 540-8786

secuRity deposit alteRnativesBetter NOINationwide. . . . . . . . . . . . . . . . (888) 219-9105SureDepositNationwide. . . . . . . . . . . . . . . . (800) 531-7873

secuRity guaRd seRvicesA Urban Tactical SecurityMetro Phoenix* . . . . . . . . . . . . (602) 328-0005Blue Steel Security ServicesStatewide* . . . . . . . . . . . . . . . . (602) 283-4827Eagle Eye Security Services, LLC

Metro PHX* & Metro Tucson* . (623) 826-2067Elite Protective ServicesPhoenix. . . . . . . . . . . . . . . . . . . (480) 792-1515Emerald Security GroupMetro PHX* & Metro Tucson* . (623) 251-6056Hite Security, LLC.Metro Tucson . . . . . . . . . . . . . . (520) 298-8834Layne Security LLCMetro Phoenix*,PHX* & Surrounding Area* . . . . . . . . . . . . . . . . . . . . . . . . . (623) 377-6847

secuRity seRvicesA Urban Tactical SecurityMetro Phoenix* . . . . . . . . . . . . (602) 328-0005Core Security ServicesValleywide* . . . . . . . . . . . . . . . (602) 518-6597Multicom, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 244-1100Securitas Security Services USANationwide* . . . . . . . . . . . . . . . (602) 414-3659Securitas Security Services USA (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 296-3833Signal 88 SecurityValleywide* . . . . . . . . . . . . . . . (623) 580-9416Tatalovich & Associates, Inc.Phoenix. . . . . . . . . . . . . . . . . . . (602) 264-0007Valley Protective Services, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 777-0003

seweR & dRain cleaningBrewer Commercial ServicesValleywide* . . . . . . . . . . . . . . . (602) 789-8858RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

seweR line cameRaingRainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

sHopping evaluationsEllis, Partners in Mystery Shopping (EPMS)Nationwide* . . . . . . . . . . . . . . . (972) 256-3767

signsFusion Sign and DesignNationwide* . . . . . . . . . . . . . . . (602) 288-8903SIGNWORXNationwide* . . . . . . . . . . . . . . . (602) 268-1875Tile Signs & GraphicsStatewide . . . . . . . . . . . . . . . . . (480) 967-6029

social netwoRkingThe I Too CorpNationwide* . . . . . . . . . . . . . . . (920) 254-9400

soFtwaRe FoR apaRtment/Residential pRopeRty mgmt

AmSINationwide. . . . . . . . . . . . . . . . (404) 644-3203

solaR eneRgyHarmon SolarStatewide* . . . . . . . . . . . . . . . . (623) 879-0010

stepsDiamondback Carport Repair, Inc.PHX & Tucson Areas* . . . . . . . (602) 494-1556Neece Precast & SupplyPhoenix. . . . . . . . . . . . . . . . . . . (602) 242-1869STIMCO Precast ProductsNationwide* . . . . . . . . . . . . . . . (480) 898-8132SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

stReet sweepingAll City/Tri City Power SweepValleywide* . . . . . . . . . . . . . . . (602) 678-0059Epic Sweeping ServiceValleywide* . . . . . . . . . . . . . . . (623) 516-9014Sunstate Sweeping, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 415-1506Sunstate Sweeping, LLC. (Tucson)Tucson* & Surrounding Area* . (520) 293-0400

suB-FlooRingGenie ServicesValleywide* . . . . . . . . . . . . . . . (623) 582-6111SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

suB-meteRingComptrol TechnologiesValleywide* & Tucson* . . . . . . (602) 392-2292Conservice Utility Management & Billing . . . . .Nationwide* . . . . . . . . . . . . . . . (866) 866-0333Minol USAStatewide . . . . . . . . . . . . . . . . . (888) 766-1253National Exemption Service, Inc.Nationwide. . . . . . . . . . . . . . . . (800) 241-8651NWP Services CorporationNationwide* . . . . . . . . . . . . . . . (949) 735-2625Spectrum Phoenix, LLC dba Edison Micro Utilities Statewide* . . . . . . . . . . . . . . . . (602) 274-1030Utilities Management Concepts, Inc.Nationwide. . . . . . . . . . . . . . . . (626) 303-5553

supplies - electRical, HaRdwaRe &plumBing

Wilmar Industries, Inc.Valleywide . . . . . . . . . . . . . . . . (800) 345-3002

swimming pool deck ResuRFacingCoral Pools, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 831-7932Imagine Architectural Concrete, LLC.Statewide . . . . . . . . . . . . . . . . . (480) 557-5533Superior Pool ConstructionStatewide . . . . . . . . . . . . . . . . . (602) 395-0700The Sharper Edge, Inc.Metro Phoenix* . . . . . . . . . . . . (480) 539-6566

swimming pool design, const. &Remodel

Coral Pools, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 831-7932Desert Tropics Custom Pools, Inc.Metro Phoenix* . . . . . . . . . . . . (602) 787-1603

swimming pool Renovation - commeRcial

Coral Pools, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 831-7932Desert Tropics Custom Pools, IncMetro Phoenix* . . . . . . . . . . . . (602) 787-1603

swimming pool RepaiR & RemodelCoral Pools, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 831-7932Safari Pools & LandscapeValleywide* . . . . . . . . . . . . . . . (480) 633-6494

swimming pool ResuRFacingCoral Pools, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 831-7932Desert Tropics Custom Pools, Inc.Metro Phoenix* . . . . . . . . . . . . (602) 787-1603

swimming pool supplies & cHemicals

Leslie’s Poolmart Inc.Valleywide* . . . . . . . . . . . . . . . (602) 366-3926Specialty CleaningValleywide* & Metro Tucson* . (480) 241-7525

tecHnology consultingLeeShanok Network SolutionsStatewide* . . . . . . . . . . . . . . . . (520) 888-9122LeeShanok Network Solutions (Phoenix)Statewide* . . . . . . . . . . . . . . . . (602) 277-5757Virtual Office Global, LLCMetro Phoenix,Nationwide . . . (602) 297-5255

telepHone answeRing & messaging systems

Answer PhoenixMetro PHX* & Metro Tucson* . (602) 248-8080Corporate Answer/Arizona Action PagingNationwide* . . . . . . . . . . . . . . . (602) 244-1833

telepHone systemsCentury LinkStatewide* . . . . . . . . . . . . . . . . (800) 366-8201Cox Communications (Phoenix)Valleywide* . . . . . . . . . . . . . . . (623) 328-3805Cox Communications (Tucson)Tucson* & Surrounding Area* . (520) 629-8414

teRmite eliminationArizona ExterminatingMetro PHX* & Metro Tucson* . (602) 275-8555Arizona Exterminating (Tucson)Metro Tucson* . . . . . . . . . . . . . (520) 327-7400City Wide Pest Control, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 944-0099Dynamic Pest Solutions, LLCMetro Phoenix . . . . . . . . . . . . . (602) 721-9851KY-KO Pest Prevention, Inc.Metro Phoenix* . . . . . . . . . . . . (480) 964-8900

towing & paRking enFoRcementArizona Parking EnforcementMetro Phoenix* . . . . . . . . . . . . (480) 232-6556Arizona Parking Management by BroncoMetro Tucson* . . . . . . . . . . . . . (520) 885-1925Charity TowingMetro Phoenix . . . . . . . . . . . . . (602) 249-2169Go Green EnvironmentalMetro Phoenix* . . . . . . . . . . . . (480) 274-0043

towing seRviceAll City TowingValleywide* . . . . . . . . . . . . . . . (480) 255-2489All Valley Impound/United Road TowingValleywide* . . . . . . . . . . . . . . . (602) 523-3322Kwik TowValleywide* . . . . . . . . . . . . . . . (623) 444-1020R & M Towing LLCValleywide . . . . . . . . . . . . . . . . (602) 415-1565SWAT Towing & Parking Enforcement Towing ServiceValleywide* . . . . . . . . . . . . . . . (480) 644-8181

tRee seRviceAll Year Round Expert Tree CareMetro PHX* & Metro Tucson* . (602) 647-4747Arizona TreeworksValleywide* . . . . . . . . . . . . . . . (602) 841-2900Phoenix Tree Service, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 866-2013Premier Tree Service IncValleywide* . . . . . . . . . . . . . . . (602) 550-4154ProQual LandscapingMetro Phoenix . . . . . . . . . . . . . (480) 456-0608Silver Lands, Inc.Metro Phoenix . . . . . . . . . . . . . (702) 459-3192Top Leaf Tree ServiceMetro Phoenix* . . . . . . . . . . . . (480) 833-6465Tree Doctors, Inc.East Valley*. . . . . . . . . . . . . . . . (480) 844-4037Tree Pros, LLCValleywide* . . . . . . . . . . . . . . . (602) 216-0400TreetekStatewide . . . . . . . . . . . . . . . . . (602) 705-1110

uniFoRms, appaRel & accessoRiesTortuga PromotionsNationwide* . . . . . . . . . . . . . . . (480) 966-9076

utilitiesAPSStatewide* . . . . . . . . . . . . . . . . (602) 250-2966Conservice Utility Management & BillingNationwide* . . . . . . . . . . . . . . . (866) 866-0333Salt River Project (SRP)Valleywide* . . . . . . . . . . . . . . . (602) 236-4480

utility allocation BillingComptrol TechnologiesValleywide* & Tucson* . . . . . . (602) 392-2292Multifamily Utility CompanyNationwide* . . . . . . . . . . . . . . . (800) 266-0968

utility Bill auditingNational Exemption Service, Inc.Nationwide. . . . . . . . . . . . . . . . (800) 241-8651

vending seRvicesLarsen VendingMetro Phoenix* . . . . . . . . . . . . (602) 257-8727Vilar Vending, Inc.Metro Phoenix . . . . . . . . . . . . . (480) 502-0905

video liBRaRyDVD in DemandStatewide* . . . . . . . . . . . . . . . . (480) 234-9684Resident Entertainment ServicesNationwide* . . . . . . . . . . . . . . . (623) 399-8859

video mysteRy sHoppingBusiness ObservationsWest of the Mississippi* . . . . . . (623) 594-2113The Buyer’s View, LLCStatewide . . . . . . . . . . . . . . . . . (623) 594-0544

wasHeRs & dRyeRs - coin meteRedCoin & Professional Equip. CompanyPhoenix*. . . . . . . . . . . . . . . . . . (602) 248-0808Coin & Professional Equip. Company (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 790-7377Coinmach Service Corp.Nationwide* . . . . . . . . . . . . . . . (602) 722-6959Excalibur Laundries, IncStatewide* . . . . . . . . . . . . . . . . (714) 437-9000Macgray Intelligent Laundry SystemsNationwide* . . . . . . . . . . . . . . . (602) 279-3399Macgray Intelligent Laundry Systems (Tucson)Nationwide* . . . . . . . . . . . . . . . (800) 622-4729

waste managementRight Away DisposalMetro PHX & Metro Tucson. . . (480) 907-9298Valet WasteNationwide. . . . . . . . . . . . . . . . (813) 247-7524Waste Consolidators, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 897-3601Waste ManagementStatewide* . . . . . . . . . . . . . . . . (888) 964-9760

wateR conditioning & puRiFicationBenrich Service Co., Inc.Valleywide* . . . . . . . . . . . . . . . (480) 835-8220RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

wateR damage/stRuctuRal dRying &mold Remediation

Ace Construction Services, LLCValleywide* . . . . . . . . . . . . . . . (602) 840-4500Adanac Enterprises Corp.Statewide* . . . . . . . . . . . . . . . . (623) 266-2761Desert Dry RestorationValleywide* . . . . . . . . . . . . . . . (602) 765-6162Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091First Choice Restoration, IncMetro PHX & Metro Tucson. . . (480) 981-1131Har-Bro West, Inc.Metro PHX* & Metro Tucson* . (480) 449-3900Pinnacle RestorationStatewide* . . . . . . . . . . . . . . . . (480) 988-5304

wateR HeateRsBenrich Service Co., Inc.Valleywide* . . . . . . . . . . . . . . . (480) 835-8220RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

wateR vendingArjencia WaterMetro Tucson . . . . . . . . . . . . . . (520) 882-0200RainMaker TechnologiesTucson* . . . . . . . . . . . . . . . . . . (520) 745-9117

weBsite developmentG5Nationwide. . . . . . . . . . . . . . . . (541) 633-7271

weldingDiamondback Carport Repair, Inc.PHX & Tucson Areas* . . . . . . . (602) 494-1556Genie ServicesValleywide* . . . . . . . . . . . . . . . (623) 582-6111SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

window cleaning Madeline’s Meticulous, The Cleaning Specialists Valleywide* . . . . . . . . . . . . . . . (480) 659-9141

window coveRingApartment Interior SupplyValleywide . . . . . . . . . . . . . . . . (480) 964-7600B&B Window Coverings, LLC Phoenix. . . . . . . . . . . . . . . . . . . (480) 991-1500Blind Co. Inc.Statewide* . . . . . . . . . . . . . . . . (480) 834-8098




Restore Your Damaged Home or Business Quickly and Beautifully.

Expert restoration services for your home since 2003.

•Insurancerestorationexperts•18yearsexperienceintherestorationindustry•Specialistinfire,water,andstormdamagerepairs•Full-servicegeneralcontractorprovidingall phasesoftherestorationprocess•Independentclaimsadjustingprovidedatnoadditionalcost,ifneeded•Old-WorldEuropeancraftsmenonstaff•MemberofRestorationIndustryAssociation•MemberofBBB•HolderofprestigiousCertifiedRestorerdesignation•Licensed,bonded,insured

Nomatterhowyourhomeorbusinesswasdamaged,youcanrelyontheexperienced,talentedandcaringexpertsatADANACtorestoreyourpropertywithqualitymaterialsandunsurpassedcraftsmanship.Formoreinformation,andyourfreeconsultationandestimate,callustoday!

Why Choose ADANAC? Restore Your Property

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“ ”WeworkdirectlyforyounottheInsurancecompany.

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Adanacmakessafetyakeyelementofeveryrestoration.

5830W.ThunderbirdRd.,SuiteB8PMB#305Glendale,AZ85304

480-818-1820or602-292-3987Formoreinformation

[email protected]



[email protected]

Operation’s License #189034 – KB01

Youwillreceivemaximumreturntowardsyourclaim.

FIRE • SMOKEWATER • WIND STORM • MOLD

ACCIDENTYour ONE-STOP Restoration Resource

Restore Your Damaged Home or Business Quickly and Beautifully.

Expert restoration services for your home since 2003.

•Insurancerestorationexperts•18yearsexperienceintherestorationindustry•Specialistinfire,water,andstormdamagerepairs•Full-servicegeneralcontractorprovidingall phasesoftherestorationprocess•Independentclaimsadjustingprovidedatnoadditionalcost,ifneeded•Old-WorldEuropeancraftsmenonstaff•MemberofRestorationIndustryAssociation•MemberofBBB•HolderofprestigiousCertifiedRestorerdesignation•Licensed,bonded,insured

Nomatterhowyourhomeorbusinesswasdamaged,youcanrelyontheexperienced,talentedandcaringexpertsatADANACtorestoreyourpropertywithqualitymaterialsandunsurpassedcraftsmanship.Formoreinformation,andyourfreeconsultationandestimate,callustoday!

Why Choose ADANAC? Restore Your Property

TRUST YOUR RESTORATION EXPERTS

“ ”WeworkdirectlyforyounottheInsurancecompany.

Adanacwillhelpyouget thehighestsettlementpossible.

Adanacmakessafetyakeyelementofeveryrestoration.



[email protected]



[email protected]

Operation’s License #189034 – KB01

Youwillreceivemaximumreturntowardsyourclaim.

9299 W Olive Ave., Suite #814Peoria, AZ 85345-8378

623-266-2761 emergency: 623-748-4628For more information visit adanacent.com

or email [email protected]

Operation’s License #189034 - KB01

• Full-service general contractor.

• 20 years in the restoration industry.

• Specialist in fire, water and storm repairs.

• 24/7/365 emergency service.

• Old-World European craftsmen on staff.

• We work to get you the highest settlement possible.

• Access to a public claims adjuster at no cost.

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• Licensed, bonded, insured.

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“We work directly for YOU, not the insurance company.”

ADANAC gives you immediate expert response to your emergency damage 24 hours a day, 7 days a week, and 365 days a year.

EMERGENCY:

ADANAC’s skilled experts restore your home with craftsmanship and care, from foundations and flooring to ceilings and roofs, and everything in between. We can also complete major remodel projects, additions and new construction, from the ground up.

RESIDENTIAL:For restoration and reconstruction on multi-housing facilities of any size, ADANAC scales up quickly and responds rapidly.

MULTI-HOUSING:When disaster strikes your business, every minute can cost you income. ADANAC has the equipment, materials and specialists to get you back in business quickly. ADANAC can also take your next refurbishment project with limited interruption to your property.

COMMERCIAL:

ADANAC is there for you every step of the way!Specializing in fire, water and storm damage, ADANAC is nationally recognized within the restoration industry. Make no mistake, rebuilding a home or business requires a different skill-set than building a new home from the ground up. Timely response is needed to protect and preserve the remaining structure. Building materials, design, wiring and fixtures must be matched to the remaining structure. Issues such as moisture, mold, and debris may require attention. Special insurance requirements must be considered. When it comes to reconstruction, you want experts. Since 2003, ADANAC has brought hundreds of Arizona homes and businesses back to life.

Trust yourrestoration experts!

apartment news - arizona - january 2013

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