apan student beauty plus membership

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new membership package APJ 66 AN INNOVATIVE SOLUTION APAN STUDENT PLUS MEMBERSHIP Pressures for reaching the demanding expectations of a HOW WILL THE APAN STUDENT PLUS MEMBERSHIP constantly evolving industry has often placed a great deal of PACKAGE BENEFIT THE INDUSTRY? stress on graduating students. Now a new tool promises to offer solutions. ! ! ! ! However, as new units are constantly being added to the Beauty Training Package, there is also pressure on the colleges to cover the course curriculum within the designated academic year. This may mean that once a student completes certain units of training and is assessed as having reached the level of competence needed, they then move on to new units necessary to complete their qualification, and don’t perform the previous tasks within the units they have passed, until after they leave college and are working in a salon. As a result, the student may lose confidence in those activities due to a lack of sufficient and consistent ongoing practice, which they may or may not be doing. Meanwhile APAN was approached by Beauty Plus Insurance who were launching a new unique insurance facility underwritten by Lloyd’s of London, to the Australian market. Beauty Plus Insurance had been working over the past two years on an exciting and innovative insurance product specifically focusing on the beauty student. This product was designed and tailored to assist students who have completed and reached a level of competency in various units of their course, to now secure full insurance to cover them performing skills in those units. This will allow them to confidently engage in continued skills development by either working for themselves or hiring their services to salons as a contractor. After reviewing this insurance and identifying various ways of perfecting it, the has now been launched. It offers a combination of Student membership to an industry standards body – with study resources, membership certification, regular journals and other member benefits; as well as a unique form of insurance that can be activated as soon as they have reached competency levels in individual units. As we have already stated, students that pass a unit still need to continue developing their skills, so that when they graduate their course their transition into full-time employment will be smooth and Not a week goes by that APAN does not receive a phone call from a with the level of confidence that the industry demands. salon owner who is frustrated in their search for competent staff, whom they can trust to fit into their business. Part of this frustration While "student work experience" has its place, the expectations by the sometimes lies in the fact that some salon owners do not fully client who is getting a "free facial" or a "half-price facial" are not as understand the importance of putting new staff through a thorough demanding as what they will encounter in the commercial world. and detailed induction program, in order to appropriately orientate them into their salon's culture and methodologies, before they start A full-paying client has expectations and demands a certain standard working on their clients. While we attempt to encourage this process to the service they are paying for. These expectations, we believe, will so that new staff can reach full compliance to their expectations, there better prepare the student for the real world of beauty in which they is still a strong perception by salon owners that students who graduate, will enter. in their opinion, are often not competent – at least not to today's industry standards. This is a real concern within the industry and These are the areas we believe they can be better prepared to enter APAN has been approached to come up with some solutions. their new career: Confidently performing the services to a high industry standard On further investigating the concern we are convinced that most Being able to perform the service within a realistic time-frame for colleges, who are Registered Training Organisations, invest heavily in commercial viability ensuring that their students have reached the acceptable industry Being able to identify and perform up-selling to other services standard of training before being deemed competent in each and every Correct record keeping for the client unit of training. APAN Student Plus Membership Package – Meeting an Industry Need

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Page 1: Apan student beauty plus membership

new membership package

APJ 66

AN INNOVATIVE SOLUTION

APAN STUDENT PLUS MEMBERSHIP

Pressures for reaching the demanding expectations of a HOW WILL THE APAN STUDENT PLUS MEMBERSHIP constantly evolving industry has often placed a great deal of

PACKAGE BENEFIT THE INDUSTRY?stress on graduating students. Now a new tool promises to

offer solutions.

However, as new units are constantly being added to the Beauty

Training Package, there is also pressure on the colleges to cover the

course curriculum within the designated academic year. This may

mean that once a student completes certain units of training and is

assessed as having reached the level of competence needed, they then

move on to new units necessary to complete their qualification, and

don’t perform the previous tasks within the units they have passed,

until after they leave college and are working in a salon. As a result,

the student may lose confidence in those activities due to a lack of

sufficient and consistent ongoing practice, which they may or may

not be doing.

Meanwhile APAN was approached by Beauty Plus Insurance who

were launching a new unique insurance facility underwritten by

Lloyd’s of London, to the Australian market. Beauty Plus Insurance

had been working over the past two years on an exciting and

innovative insurance product specifically focusing on the beauty

student.

This product was designed and tailored to assist students who have

completed and reached a level of competency in various units of their

course, to now secure full insurance to cover them performing skills

in those units. This will allow them to confidently engage in continued

skills development by either working for themselves or hiring their

services to salons as a contractor.

After reviewing this insurance and identifying various ways of

perfecting it, the has now

been launched. It offers a combination of Student membership to an

industry standards body – with study resources, membership

certification, regular journals and other member benefits; as well as a

unique form of insurance that can be activated as soon as they have

reached competency levels in individual units.

As we have already stated, students that pass a unit still need to

continue developing their skills, so that when they graduate their

course their transition into full-time employment will be smooth and Not a week goes by that APAN does not receive a phone call from a with the level of confidence that the industry demands. salon owner who is frustrated in their search for competent staff,

whom they can trust to fit into their business. Part of this frustration While "student work experience" has its place, the expectations by the sometimes lies in the fact that some salon owners do not fully client who is getting a "free facial" or a "half-price facial" are not as understand the importance of putting new staff through a thorough demanding as what they will encounter in the commercial world. and detailed induction program, in order to appropriately orientate

them into their salon's culture and methodologies, before they start A full-paying client has expectations and demands a certain standard working on their clients. While we attempt to encourage this process to the service they are paying for. These expectations, we believe, will so that new staff can reach full compliance to their expectations, there better prepare the student for the real world of beauty in which they is still a strong perception by salon owners that students who graduate, will enter. in their opinion, are often not competent – at least not to today's

industry standards. This is a real concern within the industry and These are the areas we believe they can be better prepared to enter APAN has been approached to come up with some solutions. their new career:

Confidently performing the services to a high industry standardOn further investigating the concern we are convinced that most Being able to perform the service within a realistic time-frame for colleges, who are Registered Training Organisations, invest heavily in commercial viabilityensuring that their students have reached the acceptable industry

Being able to identify and perform up-selling to other services standard of training before being deemed competent in each and every

Correct record keeping for the client unit of training.

APAN Student Plus Membership Package – Meeting an Industry Need

Page 2: Apan student beauty plus membership

APJ 67

APAN STUDENT PLUS MEMBERSHIP

The APAN Student Plus Membership program therefore

aims to support skills development for students who

have received competence in certain units to:

WHO IS BEAUTY PLUS INSURANCE?

ABOUT EMMA KIMONIDESSTRENGTH IN UNITY

APAN STUDENT PLUS MEMBERSHIP

APAN STUDENT PLUS MEMBERSHIP

ABOUT DAMIEN MULLER

If you believe you could benefit from the APAN STUDENT

PLUS MEMBERSHIP package please contact Tina Viney

Phone 07 55930360, Email: [email protected], or

Emma Kimonides Phone: 1300 726 113, Email:

[email protected]

Engaging and relating to the client as a potential on-going client to

the business and not as a one-off service

We have also become aware within the industry that students currently

are setting up salon business and working on paying clients within the

units they have passed, even though they cannot get insurance cover

for these activities. The reason for this is that they are still finalising

their studies, but need to earn an income. This exposes them to risk.

Now with the package

this concern is effectively taken care of.

Be able to contract their specific services to salons who could use

them, thereby freeing senior staff to work on more profit-making

and advanced procedures

Continue to build on their confidence, efficiency and speed in

performing the units they have completed to industry standards,

while finalising other units to gain full qualification

Be able to earn an income to support their fees and other financial

obligations

Emma Kimonides, an insurance and operational risk management

expert with 22 years of insurance and risk experience, joined forces

with Damien Muller, the Southern Region Underwriter Manager for

Lloyds cover hold Resource Underwriting Pacific P/L, to form Beauty

Plus Insurance. This newly formed service provider has a

combination of 35 years of specialist insurance experience –

incorporating the key aspects of the insurance industry of His prime focus for the past two years has been in the assessment, Underwriting, Brokering, Claims and Risk Management. research and developing of specialised group programs, which led to

the creation of the Beauty Plus Insurance Student cover.

Emma has spent many years honing her skills in both the areas of Risk

and Insurance. She is a Fellow of the Australian and New Zealand The package is an Institute of Insurance and Finance, Member of the Risk Management industry first and involves two organisations working together to Institute of Australasia, College Associate of National Insurance provide effective problem-solving solutions needed by a changing Brokers Association and a certified insurance practitioner who holds industry environment. post-graduate degrees in insurance and business. Emma has also

completed an MBA. This year she was nominated for an international Both Emma and Damien are firm believers that the only way to award and was a finalist in the MCEI Awards (Marketing understand any job is through direct involvement. "Through Communications Executives International), an international awards consultation with APAN we believe that together we have been able to program for marketing and communication innovations. perfect a package that meets with the unique needs of students and

their colleges and prepares students to face a demanding commercial Emma believes that the key to providing good service is not through world with greater confidence," Emma stated.providing an off-the-shelf product, but through providing-

personalised advice and tailored a insurance program to suit an The package is available individual and/or the needs of the business. to all colleges who are Registered Training Organisations. Through

the unique combination of APAN Student Membership and Beauty

Plus Insurance Student cover, the total package has been created to

provide a substantial benefit to both the college and its students. Damien commenced his career in insurance in 1996 by working for Additionally, RTOs could find this product provides them with a the first specialised Lloyd's Underwriting Agency's in Australia, competitive marketing advantage as well as further support risk Resource Underwriting Pacific Pty Ltd. After nine years of working management for their students. This package is also available for through the Underwriting ranks in the Melbourne head office, and hairdressing students.along the way picking up the occasional award, Damien relocated to

Sydney to assist in the growth and development of the Sydney branch.

After three years in Sydney he moved back to Melbourne to take up

the lead role as Southern Region Underwriting Manager.

Damien's underwriting role provides challenges on a daily basis as he

reviews and provides insurance solutions for a range of industries –

such as allied health, professional services, construction, government

regulated schemes and the legal profession to name a few.