apan student beauty plus membership
TRANSCRIPT
new membership package
APJ 66
AN INNOVATIVE SOLUTION
APAN STUDENT PLUS MEMBERSHIP
Pressures for reaching the demanding expectations of a HOW WILL THE APAN STUDENT PLUS MEMBERSHIP constantly evolving industry has often placed a great deal of
PACKAGE BENEFIT THE INDUSTRY?stress on graduating students. Now a new tool promises to
offer solutions.
However, as new units are constantly being added to the Beauty
Training Package, there is also pressure on the colleges to cover the
course curriculum within the designated academic year. This may
mean that once a student completes certain units of training and is
assessed as having reached the level of competence needed, they then
move on to new units necessary to complete their qualification, and
don’t perform the previous tasks within the units they have passed,
until after they leave college and are working in a salon. As a result,
the student may lose confidence in those activities due to a lack of
sufficient and consistent ongoing practice, which they may or may
not be doing.
Meanwhile APAN was approached by Beauty Plus Insurance who
were launching a new unique insurance facility underwritten by
Lloyd’s of London, to the Australian market. Beauty Plus Insurance
had been working over the past two years on an exciting and
innovative insurance product specifically focusing on the beauty
student.
This product was designed and tailored to assist students who have
completed and reached a level of competency in various units of their
course, to now secure full insurance to cover them performing skills
in those units. This will allow them to confidently engage in continued
skills development by either working for themselves or hiring their
services to salons as a contractor.
After reviewing this insurance and identifying various ways of
perfecting it, the has now
been launched. It offers a combination of Student membership to an
industry standards body – with study resources, membership
certification, regular journals and other member benefits; as well as a
unique form of insurance that can be activated as soon as they have
reached competency levels in individual units.
As we have already stated, students that pass a unit still need to
continue developing their skills, so that when they graduate their
course their transition into full-time employment will be smooth and Not a week goes by that APAN does not receive a phone call from a with the level of confidence that the industry demands. salon owner who is frustrated in their search for competent staff,
whom they can trust to fit into their business. Part of this frustration While "student work experience" has its place, the expectations by the sometimes lies in the fact that some salon owners do not fully client who is getting a "free facial" or a "half-price facial" are not as understand the importance of putting new staff through a thorough demanding as what they will encounter in the commercial world. and detailed induction program, in order to appropriately orientate
them into their salon's culture and methodologies, before they start A full-paying client has expectations and demands a certain standard working on their clients. While we attempt to encourage this process to the service they are paying for. These expectations, we believe, will so that new staff can reach full compliance to their expectations, there better prepare the student for the real world of beauty in which they is still a strong perception by salon owners that students who graduate, will enter. in their opinion, are often not competent – at least not to today's
industry standards. This is a real concern within the industry and These are the areas we believe they can be better prepared to enter APAN has been approached to come up with some solutions. their new career:
Confidently performing the services to a high industry standardOn further investigating the concern we are convinced that most Being able to perform the service within a realistic time-frame for colleges, who are Registered Training Organisations, invest heavily in commercial viabilityensuring that their students have reached the acceptable industry
Being able to identify and perform up-selling to other services standard of training before being deemed competent in each and every
Correct record keeping for the client unit of training.
APAN Student Plus Membership Package – Meeting an Industry Need
APJ 67
APAN STUDENT PLUS MEMBERSHIP
The APAN Student Plus Membership program therefore
aims to support skills development for students who
have received competence in certain units to:
WHO IS BEAUTY PLUS INSURANCE?
ABOUT EMMA KIMONIDESSTRENGTH IN UNITY
APAN STUDENT PLUS MEMBERSHIP
APAN STUDENT PLUS MEMBERSHIP
ABOUT DAMIEN MULLER
If you believe you could benefit from the APAN STUDENT
PLUS MEMBERSHIP package please contact Tina Viney
Phone 07 55930360, Email: [email protected], or
Emma Kimonides Phone: 1300 726 113, Email:
Engaging and relating to the client as a potential on-going client to
the business and not as a one-off service
We have also become aware within the industry that students currently
are setting up salon business and working on paying clients within the
units they have passed, even though they cannot get insurance cover
for these activities. The reason for this is that they are still finalising
their studies, but need to earn an income. This exposes them to risk.
Now with the package
this concern is effectively taken care of.
Be able to contract their specific services to salons who could use
them, thereby freeing senior staff to work on more profit-making
and advanced procedures
Continue to build on their confidence, efficiency and speed in
performing the units they have completed to industry standards,
while finalising other units to gain full qualification
Be able to earn an income to support their fees and other financial
obligations
Emma Kimonides, an insurance and operational risk management
expert with 22 years of insurance and risk experience, joined forces
with Damien Muller, the Southern Region Underwriter Manager for
Lloyds cover hold Resource Underwriting Pacific P/L, to form Beauty
Plus Insurance. This newly formed service provider has a
combination of 35 years of specialist insurance experience –
incorporating the key aspects of the insurance industry of His prime focus for the past two years has been in the assessment, Underwriting, Brokering, Claims and Risk Management. research and developing of specialised group programs, which led to
the creation of the Beauty Plus Insurance Student cover.
Emma has spent many years honing her skills in both the areas of Risk
and Insurance. She is a Fellow of the Australian and New Zealand The package is an Institute of Insurance and Finance, Member of the Risk Management industry first and involves two organisations working together to Institute of Australasia, College Associate of National Insurance provide effective problem-solving solutions needed by a changing Brokers Association and a certified insurance practitioner who holds industry environment. post-graduate degrees in insurance and business. Emma has also
completed an MBA. This year she was nominated for an international Both Emma and Damien are firm believers that the only way to award and was a finalist in the MCEI Awards (Marketing understand any job is through direct involvement. "Through Communications Executives International), an international awards consultation with APAN we believe that together we have been able to program for marketing and communication innovations. perfect a package that meets with the unique needs of students and
their colleges and prepares students to face a demanding commercial Emma believes that the key to providing good service is not through world with greater confidence," Emma stated.providing an off-the-shelf product, but through providing-
personalised advice and tailored a insurance program to suit an The package is available individual and/or the needs of the business. to all colleges who are Registered Training Organisations. Through
the unique combination of APAN Student Membership and Beauty
Plus Insurance Student cover, the total package has been created to
provide a substantial benefit to both the college and its students. Damien commenced his career in insurance in 1996 by working for Additionally, RTOs could find this product provides them with a the first specialised Lloyd's Underwriting Agency's in Australia, competitive marketing advantage as well as further support risk Resource Underwriting Pacific Pty Ltd. After nine years of working management for their students. This package is also available for through the Underwriting ranks in the Melbourne head office, and hairdressing students.along the way picking up the occasional award, Damien relocated to
Sydney to assist in the growth and development of the Sydney branch.
After three years in Sydney he moved back to Melbourne to take up
the lead role as Southern Region Underwriting Manager.
Damien's underwriting role provides challenges on a daily basis as he
reviews and provides insurance solutions for a range of industries –
such as allied health, professional services, construction, government
regulated schemes and the legal profession to name a few.