AOSone: OPERATIONAL NETWORK ESSENTIALS

AOSone enables improved infrastructure stability and network performance, and assists in planning for future investments.

For more information visit www.aos5.com

Foundation Support

Proactive Support

24x7 AOS Access to Technical Assistance Center

Cisco.com and Portal/Tools Access

NBD Hardware Replacement with Optional 4 Hour Coverage

Cisco IOS Updates, Upgrades, and Software Updates

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To keep you ahead, AOSone brings proactive elements at your fingertips. Our Lifecycle Management portal provides the intellectual capital you need to avoid and, in some cases, pre-empt issues in your environment. In addition to delivering the value of fully-backed manufacturer’s support from Cisco, AOSone also delivers unified technical support access.

Eliminate the need to diagnose before spending time on the phone with technical support. Whether iOS updates or an advanced hardware replacement, AOSone’s unified access maximizes the immediacy and availability of these foundational elements.

AWARD-WINNING SUPPORT

Cisco Global “Rise to the Top!” Recognition for Outstanding Partner Support Service Sales Performance, 2014

Cisco Innovative Use of the Partner Support Service Programming Interface, 2013

Cisco Outstanding Partner Support Service Sales Performance, 2013

SERVICE COMPARISON

STRATEGIC TECHNOLOGY PLANNINGAOS would like to take the opportunity to truly understand your environment, and consult with relevant data specific to your business needs. We have the opportunity to help you stabilize your environment and work toward maximizing your IT investments. AOS has Master Certifications in Unified Communications, Security and Managed Network Services, which enables us to provide this program to you with full manufacturer support. Help us help you—engage our Lifecycle Management team today!

For more information visit www.aos5.com

AOSone: OPERATIONAL NETWORK ESSENTIALS

MasterManagedServicesPartner

Master UnifiedCommunicationsPartner

MasterSecurityPartner

Software Maintenance (minor upgrades) ✔ ✔

Hardware Replacement ✔ ✔

Technical Support ✔ ✔

Cisco.com Access ✔ ✔

Cisco Onsite Engineer (Based on SLA Purchased) ✔ ✔

Technology Planning Meetings ✔ ✔

AOS Technical Assistance Center (TAC) ✔

Cloud Lifecycle Management ✔

• Real Time Inventory Management ✔

• Automated Contract Management ✔

• End of Sale Notification ✔

• Security Vulnerabilities ✔

Highly Critical Notifications ✔

LEVERAGE THE AOSONE PARTNER NETWORK