“the relevance of test marks for consumers”€¦ · … provides an ideal reference for...

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Page 1: “The relevance of test marks for consumers”€¦ · … provides an ideal reference for consumers. It shows certificates, test contents and products in an impartial and independent
Page 2: “The relevance of test marks for consumers”€¦ · … provides an ideal reference for consumers. It shows certificates, test contents and products in an impartial and independent

09/01/2016 Unbelievable transparency. TÜV Rheinland’s test mark.2

“We want to know...”

TÜV Rheinland conducted a representative survey

“The relevance

of test marks

for consumers”

Source: TÜV Rheinland (German only)

Page 3: “The relevance of test marks for consumers”€¦ · … provides an ideal reference for consumers. It shows certificates, test contents and products in an impartial and independent

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Consumers value test marks.

The TÜV Rheinland nationally representative Consumer Survey

March 2016 clearly shows:

Every other consumer pays attention to test marks when shopping.

For half of the consumers asked in the survey, test marks are

relevant for a targeted purchase decision.

They are of equal importance for almost all trade sectors, but have

a particular significance in the areas of toys, household goods,

articles for children, sport & leisure and tools.

Page 4: “The relevance of test marks for consumers”€¦ · … provides an ideal reference for consumers. It shows certificates, test contents and products in an impartial and independent

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Consumers demand clear test marks,...

... whose impartiality

and independence they

can trust.

... that have a

high informative value.

... that quickly and

transparently display test

contents and results.

Page 5: “The relevance of test marks for consumers”€¦ · … provides an ideal reference for consumers. It shows certificates, test contents and products in an impartial and independent

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The final decision of the German Supreme Court...

… does not come as a surprise:

Test marks for consumer advertising must always

contain a reference with a summary of the applied

test criteria that can be easily understood by the

consumer.

It must also be possible to clearly assign test marks

to the corresponding product.

TÜV Rheinland test marks for Germany and Europe

now only receive individual IDs.

Page 6: “The relevance of test marks for consumers”€¦ · … provides an ideal reference for consumers. It shows certificates, test contents and products in an impartial and independent

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Have a surprise up your sleeve...

Page 7: “The relevance of test marks for consumers”€¦ · … provides an ideal reference for consumers. It shows certificates, test contents and products in an impartial and independent

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Have a surprise up your sleeve...

for retailers,

for discerning

consumers

and for competitors.

Page 8: “The relevance of test marks for consumers”€¦ · … provides an ideal reference for consumers. It shows certificates, test contents and products in an impartial and independent

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… with a surprising degree of transparency and safety!

For years, the TÜV Rheinland test mark has been surprising manufacturers, retailers

and consumers alike with its well-thought-out functions. For a long time, it has been a

valuable orientation aid and reinforces the confidence in brands and markets.

Page 9: “The relevance of test marks for consumers”€¦ · … provides an ideal reference for consumers. It shows certificates, test contents and products in an impartial and independent

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… with a surprising degree of impartiality and functionality!

Together, the test mark and online database Certipedia create a reliable and transparent

system of innovative test marks, neutral reference and digital certificate database. Are you

curious and would you like to know how we do it?

Page 10: “The relevance of test marks for consumers”€¦ · … provides an ideal reference for consumers. It shows certificates, test contents and products in an impartial and independent

… is impartial, independent and trustworthy, it offers access

to your test content everywhere and at any time

through individual test mark ID numbers,

through an impartial, easy-to-find reference,

and through an integrated QR code (optional).

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The TÜV Rheinland test mark...

Page 11: “The relevance of test marks for consumers”€¦ · … provides an ideal reference for consumers. It shows certificates, test contents and products in an impartial and independent

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The certificate database Certipedia...

… provides an ideal reference for consumers. It shows certificates, test contents

and products in an impartial and independent way.

It provides manufacturers at all times with easy access to all their test marks and

their variants (easy online download of test marks) and with a quick overview of

tested and certified products, systems and persons.

Page 12: “The relevance of test marks for consumers”€¦ · … provides an ideal reference for consumers. It shows certificates, test contents and products in an impartial and independent

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Surprisingly flexible and versatile.

Our test mark can be integrated easily and

effectively into your corporate communications.

For product certifications, e.g.:

On products and packaging

On hang tags

On websites and web banners

In conventional print advertising

For system and personal certifications, e.g.:

On business papers and in presentations

On flags and roll-ups

At trade fair stands

In e-mails

On websites and web banners

On vehicles

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Access detailed information by...

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You will also be excited about...

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… our individual IDs.

Each test mark has an individual ID-number.

We offer two different types of IDs that affect

the number of certificates shown under

one ID number

as well as the complexity of the

customer information in Certipedia.

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Single or Parent IDs…

… are ID names that refer to the number of

certificates.

Below, we would like to explain these two

ID types and the requirements in more detail.

Page 17: “The relevance of test marks for consumers”€¦ · … provides an ideal reference for consumers. It shows certificates, test contents and products in an impartial and independent

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A Single ID...

is automatically issued for each individual

certificate.

is automatically published in Certipedia

and contains all legally required information.

may also apply to a product group

(i.e. products similar to each other) if several

products are listed on the same certificate

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A Parent ID...

can be issued if several certificates covering

different aspects were issued for one product

and if those are to be grouped together (e.g.

Tested for Harmful Substances and Quality).

can be issued for several similar products

with certificates of the same type (e.g. a toy

series with only GS-tested items).

allows all consolidated products to carry the

test mark with the ID number of the Parent ID.

is published in Certipedia and contains all

legally required information.

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Basic, Plus or Premium IDs…

… differ in the way your certificates and test

contents are displayed in Certipedia.

A Basic ID

only lists legally required information and is

created automatically.

A Plus ID

contains more than the required information,

e.g. product images, client logo, contact

information, web link.

A Premium ID

contains even more functions, e.g. links to additional products, comprehensive

descriptions of certified services, customer feedback, company portraits.

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Does this much transparency and safety leave you speechless?

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No problem – sometimes a mark says more than thousand words.

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The TÜV Rheinland test mark.

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Now you really want to know more.

Our pleasure! Your partners at TÜV Rheinland are here to assist you with

any of these topics.

Which keywords, which certifications, which marks and ID types are useful

for you and on-target?

Would you like to upgrade from the automatic Certipedia Basic entry

to Plus or Premium?

If you have any questions, please contact:

[email protected]

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FAQ

Why are there only individual IDs?

Driven by the active involvement of consumer protection organizations, there has been

a legal precedent in Germany. It states that a reference to the test specifications and

test results must be provided when test marks are used for advertising purposes.

The German Supreme Court gave its verdict on July 21, 2016. TÜV Rheinland meets

the requirements by providing a reference (www.tuv.com) and an individual ID number

for each mark.

Is there a transition period?

The verdict is final and applicable since its pronouncement on July 21, 2016. It applies

to all test marks that are used in consumer advertising.

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FAQ

May the layout or the ID of the test mark be changed?

The TÜV Rheinland test mark may not be changed. It must be used as issued with

the test mark certificate by TÜV Rheinland.

Do the new rules apply for the LGA marks as well?

Yes. The LGA marks are issued with individual ID numbers just like the TÜV Rheinland

marks and follow the same system.

How do I get my test mark?

Usually the test mark is generated with an individual ID number. After completion of

certification it is sent automatically to the customer contact person through a secure

download link. If you wish to receive the test mark earlier or want to apply for the

creation of a Certipedia Parent ID, please contact us.

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