“spillman’s reputation was well-known throughout ... · spillman’s modular solutions and...

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West Valley City Police Department, Utah Spillman agency since 1997 Spillman’s police department solutions Spillman enables your police department to work safely and efficiently while providing the highest level of service to your community. A single-source database provides your agency with reliable, real-time data and unsurpassed search capabilities, allowing data to be accessed from virtually anywhere in the system. This integrated system enables all divisions of your department to share critical data and work together seamlessly. Spillman offers more than 40 modular software solutions, allowing you to create a flexible and customized system to meet your police department’s unique needs while preserving all of the benefits of an off-the-shelf system. Spillman follows a distinctive site license pricing model for desktop modules, contributing significantly to your long-term savings and system value. Finally, Spillman’s reputation for unmatched customer service and 24/7 support ensure that you’ll have a system that you can depend on – today, tomorrow, and for decades to come. Spillman software is designed to meet your police department’s CAD, RMS, Mobile Data & Field Reporting, Mapping & GIS, Crime Analysis & CompStat, Data Sharing, and Personnel & Resources needs.

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Page 1: “Spillman’s reputation was well-known throughout ... · Spillman’s modular solutions and interfaces. This off-the-shelf architecture makes Spillman a flexible, user-friendly

4625 West Lake Park Blvd.Salt Lake City, Utah 84120

[email protected]

Copyright © 2010, Spillman Technologies, Inc. All rights reserved. Information is subject to change without notice. Rev. 01.02.11

West Valley City Police Department, UtahSpillman agency since 1997

Spillman’s police department solutions

Spillman enables your police department to work safely and efficiently while providing the highest level of service to your

community. A single-source database provides your agency with reliable, real-time data and unsurpassed search capabilities,

allowing data to be accessed from virtually anywhere in the system. This integrated system enables all divisions of your department

to share critical data and work together seamlessly.

Spillman offers more than 40 modular software solutions, allowing you to create a flexible and customized system to meet your

police department’s unique needs while preserving all of the benefits of an off-the-shelf system. Spillman follows a distinctive site

license pricing model for desktop modules, contributing significantly to your long-term savings and system value. Finally, Spillman’s

reputation for unmatched customer service and 24/7 support ensure that you’ll have a system that you can depend on – today,

tomorrow, and for decades to come.

Spillman software is designed to meet your police department’s CAD, RMS, Mobile Data & Field Reporting, Mapping & GIS, Crime Analysis & CompStat, Data Sharing, and Personnel & Resources needs.

“Spillman’s reputation was well-known throughout Washington.

We knew it was a stable company that provided its customers with

innovative software and superior training and support.”

Chief Brian Asmus

Liberty Lake Police Department, WA

Customer since 2002

For nearly 30 years, Spillman has provided innovative and reliable law enforcement software systems to police departments

nationwide. More than half of our customers are police departments of various sizes and needs. We are dedicated to offering

integrated, real-time data designed to help your department enforce the law and improve the quality of life for your citizens.

Spillman Technologies provides comprehensive public safety software solutions for more than 900 police departments, sheriff’s

offices, communications centers, fire departments, and correctional facilities nationwide. Spillman specializes in integrated software,

including CAD, RMS, Mobile Data & Field Reporting, Mapping & GIS, Crime Analysis & CompStat, JMS, Fire, Data Sharing, and

Personnel & Resources.

Page 2: “Spillman’s reputation was well-known throughout ... · Spillman’s modular solutions and interfaces. This off-the-shelf architecture makes Spillman a flexible, user-friendly

Integrated Hub

At the core of the Spillman system is Integrated Hub

– the foundation for the system’s key components

including a single-source database, master tables,

Geographic Information System (GIS) technology, and

message center. Using an open, centralized database, all

information is entered, stored, and extracted in real time

while providing total software integration.

Open Database

As the sole location for the input, storage, and retrieval of agency-wide records, the system’s single-source database allows you

to build a foundation of secure and accurate information. Its open-architecture design supports industry standards such as Open

Database Connectivity (ODBC) and SQL to make data easily accessible.

Keeping communities safe with Spillman

Command staff monitors trends and pinpoints problem areas.

Records personnel create an electronic, accurate, and fully searchable database.

Patrol officers access real-time data and complete reports from the field.

Dispatchers manage calls for a single police department or multiple jurisdictions.

IT departments have 24/7 support to quickly resolve system issues.

Evidence divisions keep a complete and accurate evidence chain of custody.

Detectives use Involvements® to identify links between suspects, incidents, property, and locations.

GIS experts use precise mapping tools to create detailed jurisdictional maps.

Spillman integration allows all departments within your agency to share live data.

Third-party Interfaces

To help you maximize your existing vendor relationships, Spillman partners with a variety of third-party vendors through custom

software interfaces as well as XML or ODBC data exchanges. Two premier partnerships that benefit police departments include

HipLink Paging and ProQA.

The HipLink Paging Interface allows officers to receive critical call information using a variety of devices. Dispatchers can use the

HipLink Paging interface to wirelessly relay real-time call information to pagers, smart phones, faxes, printers, laptop computers,

landline phones, and more. Pages can be sent manually, or the interface can be configured to send pages automatically based on

the type and nature of the emergency.

The ProQA Interface allows agency personnel to transfer important law data between Spillman’s Computer-Aided Dispatch

solutions and ProQA. The interface integrates ProQA data into the dispatch process, making it easy to start a new ProQA case and

keep a thorough record of calls, searchable from within Spillman’s CAD.

Other common interfaces for police departments include AutoCITE, CopLink, CopLogic, Incode Courts, New Dawn Technologies,

Pictometry, Crime Reports, VINE, and multiple field reporting vendors. For additional information about Spillman’s interfaces, visit

www.spillman.com/interfaces.

Modules

With more than 40 off-the-shelf modules and dozens of additional interfaces to choose from, our police software

allows you to customize a system that meets your department’s individual needs.

Modules accompanied by the police icon indicate those most suited to police departments.

Alarm Tracking & Billing

CAD

CAD Mapping

CAD-to-CAD Interface

Civil Process

Commissary Management

CompStat Dashboard

E-911 Interface

Equipment Maintenance

Evidence Bar Code & Audit Interface

Evidence Management

Fire Mobile AVL Mapping

Fire Mobile CAD

Fire Mobile Field Interview Forms

Fire Mobile Premises and HazMat

Fleet Maintenance

Imaging

InSight

Inventory Management

Jail Management

Law Records with UCR/IBR

Licenses and Permits

Mobile Office: Accident Forms

Mobile Office: AVL Mapping

Mobile Office: Citation Forms

Mobile Office: Driver License Scanning

Mobile Office: Law Field Interview Forms

Mobile Office: Law Forms

Mobile Office: Premises & HazMat

Mobile Office: Records

Mobile Office: Spillman Touch

Mobile Office: State & National Queries

Mobile Office: Voiceless CAD

Pawned Property

Personnel Management

Pin Mapping

Premises & HazMat Information

Premises Inspections

Response Plans

Rip-n-Run

State Link

Traffic Information

Vehicle Impound

Page 3: “Spillman’s reputation was well-known throughout ... · Spillman’s modular solutions and interfaces. This off-the-shelf architecture makes Spillman a flexible, user-friendly

Investigations, Evidence, and GIS Benefits

Spillman enables your agency to conduct thorough investigations, maintain a chain of custody for evidence items, and use

geocoding to find accurate address information.

The unique architecture of the Spillman system allows you to conduct investigations using reliable live data, and Spillman’s Law

Records module gives you the ability to search the database for information on aliases, previous addresses, M.O.s, scars, and tattoos.

You can use Spillman Involvements® and Visual Involvements® to advance your investigation by exploring the relationships between

data as well as use the Pin Mapping module to view spatial relationships between suspects and incidents. The Spillman system also

allows you to protect sensitive information about ongoing investigations by limiting unauthorized personnel’s access to data.

Using Spillman’s Evidence Management module, you can track changes in the location, status, and custodian of evidence items,

allowing you to maintain a detailed history for each item. You can also link evidence records to existing name, vehicle, property, and

law incident records stored in the Spillman system and attach images using Spillman’s Imaging module. Spillman’s Evidence Bar

Code and Audit Interface module allows you to track item movement by attaching bar codes to items, making it easy for you to see

which items are up for review and which are scheduled to be destroyed.

Spillman’s Geographic Information System (GIS) software allows you to save valuable time by connecting directly to an ESRI Arc

GIS server, eliminating the need to load a map into the database. With Spillman, you can access a layered electronic map of your

jurisdiction containing detailed street and address information, specific addresses, and intersections. Spillman’s GIS is fully integrated

with Spillman CAD, allowing dispatchers to access comprehensive address information like alerts and past incidents, address

candidate scoring, common place names, duplicate call alerts, and dispatch zone assignment.

Campus Police Benefits

Spillman is experienced in providing campus police departments with reliable public safety software designed to keep students and

faculty safe. Our software addresses the challenges of campus safety, allowing you to identify common locations, even when specific

address coordinates are not available, and track student registration and identification, known associates, and hangouts. Spillman

also allows you to meet Clery reporting requirements and share data with neighboring jurisdictions, providing your agency with a

comprehensive campus safety solution.

Tribal Police Benefits

For more than 10 years, Spillman has been helping tribal police departments meet their unique challenges by providing

customizable, innovative public safety software. Spillman is dedicated to meeting your needs for software that helps emphasize

community service, facilitates sharing of criminal activity beyond the reservation borders, and allows for the focused prevention

of crime and substance abuse.

Master Tables

The system’s master tables allow you to enter data once and have it automatically shared among related modules. All tables are

accessible from any Spillman module, providing direct access to critical agency information. You can also attach related files to

records, including images, sound waves, and other essential documents.

Message Center

Spillman’s messaging feature allows you to view state search returns and send or receive messages directly from the system.

Instant messaging provides communication between single agency users or groups. It also provides pop-up alerts for BOLOs,

ATLs, and Amber Alerts with audible and visual notification.

Dual-Platform Compatibility

The Spillman system is compatible with Microsoft Windows® and IBM AIX® operating systems. This compatibility enables you to

choose the platform that best fits your agency’s needs and maximizes the productivity of system users.

Data Sharing and NIEM

The Spillman system is constructed to unify all divisions throughout your department in addition to supporting regional data

sharing with real-time data flow. Intra-agency sharing streamlines data exchange by connecting departments through fully

integrated modules and immediate access to information. Regional sharing makes it possible for multiple “shared” agencies to

utilize one central Spillman database housed by a “host” agency. Using the National Information Exchange Model (NIEM), the

Spillman system also allows you to interface with third-party systems without developing costly interfaces.

NamesA single record is created for each person’s name, which

becomes instantly accessible from all other system tables.

On-Call SchedulingPersonnel resources are

tracked and individuals with special skills can be assigned

to specific calls.

VehiclesVehicle records contain

detailed information about each vehicle entered into

the system.

Demographic SummaryCharacteristics of those

involved in law enforcement activities are recorded and

made available for reporting.

PropertyProperty records contain

detailed item characteristics and are linked to the

property owner.

ResourcesResources are managed for quick access in emergency

situations.

Wanted PersonsThe wanted persons table is checked for active warrants

each time a name record is displayed.

DisseminationAn electronic paper trail is created by linking inserted

text to name records.

Page 4: “Spillman’s reputation was well-known throughout ... · Spillman’s modular solutions and interfaces. This off-the-shelf architecture makes Spillman a flexible, user-friendly

Innovative Architecture

Spillman’s unique architecture consists of three tiers: the

database server; the application server, or business rules; and

Spillman’s modular solutions and interfaces. This off-the-shelf

architecture makes Spillman a flexible, user-friendly system

for handling complex information, regardless of your agency

type or size. In addition, the architecture’s scalability adapts to your needs by allowing you to support more users as your agency

grows, and the new Sentryx architecture offers an updated interface and standardized features and tools.

Powerful Searching

The Spillman system enables you to pinpoint information fast. You can search any single field, search multiple fields

simultaneously, expand or restrict search criteria, and use versatile criteria like “wild card” or “sounds-like” searches. With Sentryx-

based modules, you can save your searches and recall them later, eliminating the need to re-enter the same search criteria.

Administrative Privileges

Spillman allows you to control administrative privileges screen-by-screen throughout Sentryx modules. In Admin Mode, you can

make any field on a screen required, delete records, or change a field label. You can easily set privileges by selecting from a list of

users and permissions.

Multi-jurisdictional Interoperability

Spillman’s integrated public safety solutions enable multiple jurisdictions to share data while keeping sensitive information

secure and preserving unique agency standards. Police departments, sheriff’s offices, communications centers, fire

departments, and correctional facilities across the nation use Spillman to exchange critical information. In fact, 80 percent of

Spillman customers use the software to share data with anywhere from two to 51 other Spillman and non-Spillman agencies.

Records Benefits

Spillman helps you maintain data integrity in your agency’s records database. Information entered into the database is organized

into master tables that are shared throughout all system modules, helping to eliminate accidental duplicate entry. Spillman’s Law

Records with UCR/IBR module integrates with Spillman’s CAD module to automatically link appropriate CAD call information to

related incident records for rapid, consistent data entry. You can also use the Law Records module to generate reports for crime

analysis, archiving, and submission to the Uniformed Crime Reporting (UCR) Program and the National Incident-Based Reporting

(IBR) System.

Spillman’s powerful searching capabilities allow you to quickly retrieve data by searching from any field on the screen and using

wild-card and sounds-like searches. You can also use Spillman InSight to query data outside of your jurisdiction. Spillman’s

Law Records module automatically creates links of Involvements® and Visual Involvements® making you aware of important

relationships between information.

Spillman’s Workflow Approval Management feature allows you to assign and track the status of reports from any module within

the Spillman system and view the status history of a record. The software also enables you to attach files, images, and sound

waves to records. Once a record is sent, you can see the recipient and purpose, helping you ensure that sensitive information is

not released to unauthorized parties.

Spillman’s Visual Involvements®

create links between key pieces of

information, allowing you to see

connections between related data.

Page 5: “Spillman’s reputation was well-known throughout ... · Spillman’s modular solutions and interfaces. This off-the-shelf architecture makes Spillman a flexible, user-friendly

Patrol Benefits

Create and submit reports from your vehicle’s laptop computer using Spillman’s Automated Field Reporting modules. You can

complete law, accident, and citation forms as well as reports and narratives from the field, eliminating the need to return to the

office to fill out paperwork. Automated Field Reporting works in conjunction with Spillman’s Driver License Scanning module,

allowing you to pre-fill forms by scanning a driver license bar code or magnetic strip. You can also complete forms using data

captured with Spillman’s Mobile State and National Queries module. In some form fields, data can be entered from a drop-down

list, saving you time and helping to prevent incorrectly typed entries.

Spillman facilitates an efficient Mobile Office by allowing you to access a full range of data from your

vehicle laptop. You can view images and name, vehicle, incident, and property information from the

field using Spillman’s Mobile Records module. With the Mobile State and National Queries module,

you can search state and local databases for information. Spillman’s Driver License Scanning module

allows you to automatically populate mobile screens with information from a driver license, allowing

you to quickly search for information. Features like large, easy-to-use icons and a night-mode screen

setting make the software ideal for use by field officers.

Spillman’s Mobile software also helps you maintain constant communication with dispatchers and other officers. You can send and

receive messages using Spillman’s Mobile Messenger and view scrolling BOLOs and alerts along the bottom of the screen. Using

Spillman’s Mobile Voiceless CAD module, you can view calls and call comments in real time as they are entered by dispatchers,

update call and unit status, and access address and radio log history information. Calls listed on the screen turn red after a pre-

determined response time elapses, helping you ensure that

incidents are responded to in a timely manner. With the

Spillman TouchTM module, you can view real-time dispatch

information, receive call assignments, and update your unit’s

status using a mobile device. The Mobile AVL Mapping module

uses Automatic Vehicle Location (AVL) technology to track the

location of all fleet units through Global Positioning System

(GPS) receivers, allowing dispatchers to remain informed of each

unit’s position at all times. The Quickest Route feature allows you

to determine the fastest route to a call.

Create and submit law forms from the field using

Spillman’s Mobile Law Form module. Drop-down lists and

required fields help you enter data quickly and accurately.

Cutting-Edge Visual Involvements®

Spillman’s signature Involvements® provide you with the most robust investigative tool in the industry. Involvements span all

master tables and intuitively link incidents, persons, vehicles, properties, and other records together as one – automatically

connecting key pieces of information. In addition, the system’s Visual Involvements® feature sets a new industry standard by

providing a simple and effective way to view relationships between linked data using an interactive, web-like structure.

Total System Security

Spillman’s enhanced data security allows you to limit information access to authorized personnel at both system and user levels.

Sensitive data is protected by defining permissions for programs, menus, screens, and even individual records and fields.

Command Staff Benefits

Make informed decisions and identify crime trends in your community with Spillman. Using the CompStat Dashboard module,

you can view crime data in an easy-to-analyze format that allows you to quickly spot trends without running multiple reports.

You can also use the CompStat Dashboard to see whether quality-of-life factors like gang activity and graffiti have increased

or decreased over a specific time period. Spillman’s Pin Mapping module plots incidents and suspects on an electronic map,

allowing you to see spatial relationships and visualize trends. With the AVL Mapping and CAD Mapping modules, you can see

the location of police units and incidents as they appear on a real-time electronic map. You can also use the Spillman Touch

module to search data and view records and images from a mobile device.

Spillman software also allows you to manage your police department’s resources and improve efficiency. The Personnel

Management module allows you to track employees’ foreign language skills, certifications, and explosives expertise. You can

use the information to recruit or train employees as needed and ensure that existing employees remain current with training and

certification requirements.

Using Spillman InSight, you can query data from both Spillman and non-Spillman agencies outside your jurisdiction, while

Spillman’s State Link module also allows you to query state and national databases for information. Finally, the ability of

dispatchers and officers to access data quickly using Spillman’s Mobile and Computer-Aided Dispatching solutions help ensure

a fast response to critical incidents.

Page 6: “Spillman’s reputation was well-known throughout ... · Spillman’s modular solutions and interfaces. This off-the-shelf architecture makes Spillman a flexible, user-friendly

Return on Investment

Spillman is dedicated to ensuring that you receive a full return on your software investment. Spillman’s unique

site-license pricing model provides you with immediate savings and long-term value by allowing for your police

department’s potential growth without added expense. In addition, every 12 to 18 months on average, Spillman

releases an upgraded version of existing software, including new features and enhancements. Customers with annual

maintenance agreements receive these upgrades at no charge, along with free telephone and online assistance. In

addition, Spillman devotes millions of dollars annually to create user-requested product enhancements and updates.

With approximately 80 percent of annual product enhancements coming from user suggestions, our customers play a

vital role in determining the evolution of Spillman software.

View the location of police

units and incidents in real

time using Spillman’s CAD

Mapping module.

The CompStat Dashboard module

enables you to monitor statistics and

changes in crime rates, gang activity,

and other incidents that affect quality

of life in your community.

Dispatch Benefits

Efficiently manage calls for a single police department or multiple jurisdictions using Spillman’s Computer-Aided Dispatch (CAD)

module. From the CAD command line, you can instantly query name, vehicle, property, and law incident records within the Law

Records module. Multiple CAD screen capabilities allow you to easily handle calls from several agencies or jurisdictions. Screen

features are customizable, enabling you to configure the dispatch screen to meet your individual preferences. You can choose to

dispatch calls with a mouse or directly from the CAD command line. Spillman’s CAD module also provides you with real-time call

updates, unit responses, and automatic alerts on wanted or missing persons.

Respond quickly in an emergency using Spillman software. You can determine which unit is closest to a call using the Quickest

Route feature of the Automated Vehicle Locator (AVL) Mapping module, which takes into account your local street network

and geographic barriers. The Response Plans module provides you with a pre-determined list of response assignments and

instructions for various incidents. Spillman’s Geographic Information System (GIS) is fully integrated into the dispatch software,

allowing you access to historical information about an address as well as time-saving features like common place names and

reverse coordinate-to-address geocoding.

You can also use Spillman’s CAD Mapping module to access visual information about an area, including street names, major

buildings, landmarks, and more. With Spillman’s E-911 Interface, you can view real-time locations of wireless and landline calls on a

digital map. When combined with the AVL Mapping module and a Global Positioning System (GPS), all AVL-equipped units will be

displayed in the correct location on your CAD Map.

Spillman’s customizable CAD

software allows you to quickly

dispatch calls from the CAD

command line. You can also

dispatch calls using a mouse or by

dragging and dropping a patrol

unit icon over a call icon on a

CAD map.

Page 7: “Spillman’s reputation was well-known throughout ... · Spillman’s modular solutions and interfaces. This off-the-shelf architecture makes Spillman a flexible, user-friendly

Return on Investment

Spillman is dedicated to ensuring that you receive a full return on your software investment. Spillman’s unique

site-license pricing model provides you with immediate savings and long-term value by allowing for your police

department’s potential growth without added expense. In addition, every 12 to 18 months on average, Spillman

releases an upgraded version of existing software, including new features and enhancements. Customers with annual

maintenance agreements receive these upgrades at no charge, along with free telephone and online assistance. In

addition, Spillman devotes millions of dollars annually to create user-requested product enhancements and updates.

With approximately 80 percent of annual product enhancements coming from user suggestions, our customers play a

vital role in determining the evolution of Spillman software.

View the location of police

units and incidents in real

time using Spillman’s CAD

Mapping module.

The CompStat Dashboard module

enables you to monitor statistics and

changes in crime rates, gang activity,

and other incidents that affect quality

of life in your community.

Dispatch Benefits

Efficiently manage calls for a single police department or multiple jurisdictions using Spillman’s Computer-Aided Dispatch (CAD)

module. From the CAD command line, you can instantly query name, vehicle, property, and law incident records within the Law

Records module. Multiple CAD screen capabilities allow you to easily handle calls from several agencies or jurisdictions. Screen

features are customizable, enabling you to configure the dispatch screen to meet your individual preferences. You can choose to

dispatch calls with a mouse or directly from the CAD command line. Spillman’s CAD module also provides you with real-time call

updates, unit responses, and automatic alerts on wanted or missing persons.

Respond quickly in an emergency using Spillman software. You can determine which unit is closest to a call using the Quickest

Route feature of the Automated Vehicle Locator (AVL) Mapping module, which takes into account your local street network

and geographic barriers. The Response Plans module provides you with a pre-determined list of response assignments and

instructions for various incidents. Spillman’s Geographic Information System (GIS) is fully integrated into the dispatch software,

allowing you access to historical information about an address as well as time-saving features like common place names and

reverse coordinate-to-address geocoding.

You can also use Spillman’s CAD Mapping module to access visual information about an area, including street names, major

buildings, landmarks, and more. With Spillman’s E-911 Interface, you can view real-time locations of wireless and landline calls on a

digital map. When combined with the AVL Mapping module and a Global Positioning System (GPS), all AVL-equipped units will be

displayed in the correct location on your CAD Map.

Spillman’s customizable CAD

software allows you to quickly

dispatch calls from the CAD

command line. You can also

dispatch calls using a mouse or by

dragging and dropping a patrol

unit icon over a call icon on a

CAD map.

Page 8: “Spillman’s reputation was well-known throughout ... · Spillman’s modular solutions and interfaces. This off-the-shelf architecture makes Spillman a flexible, user-friendly

Patrol Benefits

Create and submit reports from your vehicle’s laptop computer using Spillman’s Automated Field Reporting modules. You can

complete law, accident, and citation forms as well as reports and narratives from the field, eliminating the need to return to the

office to fill out paperwork. Automated Field Reporting works in conjunction with Spillman’s Driver License Scanning module,

allowing you to pre-fill forms by scanning a driver license bar code or magnetic strip. You can also complete forms using data

captured with Spillman’s Mobile State and National Queries module. In some form fields, data can be entered from a drop-down

list, saving you time and helping to prevent incorrectly typed entries.

Spillman facilitates an efficient Mobile Office by allowing you to access a full range of data from your

vehicle laptop. You can view images and name, vehicle, incident, and property information from the

field using Spillman’s Mobile Records module. With the Mobile State and National Queries module,

you can search state and local databases for information. Spillman’s Driver License Scanning module

allows you to automatically populate mobile screens with information from a driver license, allowing

you to quickly search for information. Features like large, easy-to-use icons and a night-mode screen

setting make the software ideal for use by field officers.

Spillman’s Mobile software also helps you maintain constant communication with dispatchers and other officers. You can send and

receive messages using Spillman’s Mobile Messenger and view scrolling BOLOs and alerts along the bottom of the screen. Using

Spillman’s Mobile Voiceless CAD module, you can view calls and call comments in real time as they are entered by dispatchers,

update call and unit status, and access address and radio log history information. Calls listed on the screen turn red after a pre-

determined response time elapses, helping you ensure that

incidents are responded to in a timely manner. With the

Spillman TouchTM module, you can view real-time dispatch

information, receive call assignments, and update your unit’s

status using a mobile device. The Mobile AVL Mapping module

uses Automatic Vehicle Location (AVL) technology to track the

location of all fleet units through Global Positioning System

(GPS) receivers, allowing dispatchers to remain informed of each

unit’s position at all times. The Quickest Route feature allows you

to determine the fastest route to a call.

Create and submit law forms from the field using

Spillman’s Mobile Law Form module. Drop-down lists and

required fields help you enter data quickly and accurately.

Cutting-Edge Visual Involvements®

Spillman’s signature Involvements® provide you with the most robust investigative tool in the industry. Involvements span all

master tables and intuitively link incidents, persons, vehicles, properties, and other records together as one – automatically

connecting key pieces of information. In addition, the system’s Visual Involvements® feature sets a new industry standard by

providing a simple and effective way to view relationships between linked data using an interactive, web-like structure.

Total System Security

Spillman’s enhanced data security allows you to limit information access to authorized personnel at both system and user levels.

Sensitive data is protected by defining permissions for programs, menus, screens, and even individual records and fields.

Command Staff Benefits

Make informed decisions and identify crime trends in your community with Spillman. Using the CompStat Dashboard module,

you can view crime data in an easy-to-analyze format that allows you to quickly spot trends without running multiple reports.

You can also use the CompStat Dashboard to see whether quality-of-life factors like gang activity and graffiti have increased

or decreased over a specific time period. Spillman’s Pin Mapping module plots incidents and suspects on an electronic map,

allowing you to see spatial relationships and visualize trends. With the AVL Mapping and CAD Mapping modules, you can see

the location of police units and incidents as they appear on a real-time electronic map. You can also use the Spillman Touch

module to search data and view records and images from a mobile device.

Spillman software also allows you to manage your police department’s resources and improve efficiency. The Personnel

Management module allows you to track employees’ foreign language skills, certifications, and explosives expertise. You can

use the information to recruit or train employees as needed and ensure that existing employees remain current with training and

certification requirements.

Using Spillman InSight, you can query data from both Spillman and non-Spillman agencies outside your jurisdiction, while

Spillman’s State Link module also allows you to query state and national databases for information. Finally, the ability of

dispatchers and officers to access data quickly using Spillman’s Mobile and Computer-Aided Dispatching solutions help ensure

a fast response to critical incidents.

Page 9: “Spillman’s reputation was well-known throughout ... · Spillman’s modular solutions and interfaces. This off-the-shelf architecture makes Spillman a flexible, user-friendly

Innovative Architecture

Spillman’s unique architecture consists of three tiers: the

database server; the application server, or business rules; and

Spillman’s modular solutions and interfaces. This off-the-shelf

architecture makes Spillman a flexible, user-friendly system

for handling complex information, regardless of your agency

type or size. In addition, the architecture’s scalability adapts to your needs by allowing you to support more users as your agency

grows, and the new Sentryx architecture offers an updated interface and standardized features and tools.

Powerful Searching

The Spillman system enables you to pinpoint information fast. You can search any single field, search multiple fields

simultaneously, expand or restrict search criteria, and use versatile criteria like “wild card” or “sounds-like” searches. With Sentryx-

based modules, you can save your searches and recall them later, eliminating the need to re-enter the same search criteria.

Administrative Privileges

Spillman allows you to control administrative privileges screen-by-screen throughout Sentryx modules. In Admin Mode, you can

make any field on a screen required, delete records, or change a field label. You can easily set privileges by selecting from a list of

users and permissions.

Multi-jurisdictional Interoperability

Spillman’s integrated public safety solutions enable multiple jurisdictions to share data while keeping sensitive information

secure and preserving unique agency standards. Police departments, sheriff’s offices, communications centers, fire

departments, and correctional facilities across the nation use Spillman to exchange critical information. In fact, 80 percent of

Spillman customers use the software to share data with anywhere from two to 51 other Spillman and non-Spillman agencies.

Records Benefits

Spillman helps you maintain data integrity in your agency’s records database. Information entered into the database is organized

into master tables that are shared throughout all system modules, helping to eliminate accidental duplicate entry. Spillman’s Law

Records with UCR/IBR module integrates with Spillman’s CAD module to automatically link appropriate CAD call information to

related incident records for rapid, consistent data entry. You can also use the Law Records module to generate reports for crime

analysis, archiving, and submission to the Uniformed Crime Reporting (UCR) Program and the National Incident-Based Reporting

(IBR) System.

Spillman’s powerful searching capabilities allow you to quickly retrieve data by searching from any field on the screen and using

wild-card and sounds-like searches. You can also use Spillman InSight to query data outside of your jurisdiction. Spillman’s

Law Records module automatically creates links of Involvements® and Visual Involvements® making you aware of important

relationships between information.

Spillman’s Workflow Approval Management feature allows you to assign and track the status of reports from any module within

the Spillman system and view the status history of a record. The software also enables you to attach files, images, and sound

waves to records. Once a record is sent, you can see the recipient and purpose, helping you ensure that sensitive information is

not released to unauthorized parties.

Spillman’s Visual Involvements®

create links between key pieces of

information, allowing you to see

connections between related data.

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Investigations, Evidence, and GIS Benefits

Spillman enables your agency to conduct thorough investigations, maintain a chain of custody for evidence items, and use

geocoding to find accurate address information.

The unique architecture of the Spillman system allows you to conduct investigations using reliable live data, and Spillman’s Law

Records module gives you the ability to search the database for information on aliases, previous addresses, M.O.s, scars, and tattoos.

You can use Spillman Involvements® and Visual Involvements® to advance your investigation by exploring the relationships between

data as well as use the Pin Mapping module to view spatial relationships between suspects and incidents. The Spillman system also

allows you to protect sensitive information about ongoing investigations by limiting unauthorized personnel’s access to data.

Using Spillman’s Evidence Management module, you can track changes in the location, status, and custodian of evidence items,

allowing you to maintain a detailed history for each item. You can also link evidence records to existing name, vehicle, property, and

law incident records stored in the Spillman system and attach images using Spillman’s Imaging module. Spillman’s Evidence Bar

Code and Audit Interface module allows you to track item movement by attaching bar codes to items, making it easy for you to see

which items are up for review and which are scheduled to be destroyed.

Spillman’s Geographic Information System (GIS) software allows you to save valuable time by connecting directly to an ESRI Arc

GIS server, eliminating the need to load a map into the database. With Spillman, you can access a layered electronic map of your

jurisdiction containing detailed street and address information, specific addresses, and intersections. Spillman’s GIS is fully integrated

with Spillman CAD, allowing dispatchers to access comprehensive address information like alerts and past incidents, address

candidate scoring, common place names, duplicate call alerts, and dispatch zone assignment.

Campus Police Benefits

Spillman is experienced in providing campus police departments with reliable public safety software designed to keep students and

faculty safe. Our software addresses the challenges of campus safety, allowing you to identify common locations, even when specific

address coordinates are not available, and track student registration and identification, known associates, and hangouts. Spillman

also allows you to meet Clery reporting requirements and share data with neighboring jurisdictions, providing your agency with a

comprehensive campus safety solution.

Tribal Police Benefits

For more than 10 years, Spillman has been helping tribal police departments meet their unique challenges by providing

customizable, innovative public safety software. Spillman is dedicated to meeting your needs for software that helps emphasize

community service, facilitates sharing of criminal activity beyond the reservation borders, and allows for the focused prevention

of crime and substance abuse.

Master Tables

The system’s master tables allow you to enter data once and have it automatically shared among related modules. All tables are

accessible from any Spillman module, providing direct access to critical agency information. You can also attach related files to

records, including images, sound waves, and other essential documents.

Message Center

Spillman’s messaging feature allows you to view state search returns and send or receive messages directly from the system.

Instant messaging provides communication between single agency users or groups. It also provides pop-up alerts for BOLOs,

ATLs, and Amber Alerts with audible and visual notification.

Dual-Platform Compatibility

The Spillman system is compatible with Microsoft Windows® and IBM AIX® operating systems. This compatibility enables you to

choose the platform that best fits your agency’s needs and maximizes the productivity of system users.

Data Sharing and NIEM

The Spillman system is constructed to unify all divisions throughout your department in addition to supporting regional data

sharing with real-time data flow. Intra-agency sharing streamlines data exchange by connecting departments through fully

integrated modules and immediate access to information. Regional sharing makes it possible for multiple “shared” agencies to

utilize one central Spillman database housed by a “host” agency. Using the National Information Exchange Model (NIEM), the

Spillman system also allows you to interface with third-party systems without developing costly interfaces.

NamesA single record is created for each person’s name, which

becomes instantly accessible from all other system tables.

On-Call SchedulingPersonnel resources are

tracked and individuals with special skills can be assigned

to specific calls.

VehiclesVehicle records contain

detailed information about each vehicle entered into

the system.

Demographic SummaryCharacteristics of those

involved in law enforcement activities are recorded and

made available for reporting.

PropertyProperty records contain

detailed item characteristics and are linked to the

property owner.

ResourcesResources are managed for quick access in emergency

situations.

Wanted PersonsThe wanted persons table is checked for active warrants

each time a name record is displayed.

DisseminationAn electronic paper trail is created by linking inserted

text to name records.

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Integrated Hub

At the core of the Spillman system is Integrated Hub

– the foundation for the system’s key components

including a single-source database, master tables,

Geographic Information System (GIS) technology, and

message center. Using an open, centralized database, all

information is entered, stored, and extracted in real time

while providing total software integration.

Open Database

As the sole location for the input, storage, and retrieval of agency-wide records, the system’s single-source database allows you

to build a foundation of secure and accurate information. Its open-architecture design supports industry standards such as Open

Database Connectivity (ODBC) and SQL to make data easily accessible.

Keeping communities safe with Spillman

Command staff monitors trends and pinpoints problem areas.

Records personnel create an electronic, accurate, and fully searchable database.

Patrol officers access real-time data and complete reports from the field.

Dispatchers manage calls for a single police department or multiple jurisdictions.

IT departments have 24/7 support to quickly resolve system issues.

Evidence divisions keep a complete and accurate evidence chain of custody.

Detectives use Involvements® to identify links between suspects, incidents, property, and locations.

GIS experts use precise mapping tools to create detailed jurisdictional maps.

Spillman integration allows all departments within your agency to share live data.

Third-party Interfaces

To help you maximize your existing vendor relationships, Spillman partners with a variety of third-party vendors through custom

software interfaces as well as XML or ODBC data exchanges. Two premier partnerships that benefit police departments include

HipLink Paging and ProQA.

The HipLink Paging Interface allows officers to receive critical call information using a variety of devices. Dispatchers can use the

HipLink Paging interface to wirelessly relay real-time call information to pagers, smart phones, faxes, printers, laptop computers,

landline phones, and more. Pages can be sent manually, or the interface can be configured to send pages automatically based on

the type and nature of the emergency.

The ProQA Interface allows agency personnel to transfer important law data between Spillman’s Computer-Aided Dispatch

solutions and ProQA. The interface integrates ProQA data into the dispatch process, making it easy to start a new ProQA case and

keep a thorough record of calls, searchable from within Spillman’s CAD.

Other common interfaces for police departments include AutoCITE, CopLink, CopLogic, Incode Courts, New Dawn Technologies,

Pictometry, Crime Reports, VINE, and multiple field reporting vendors. For additional information about Spillman’s interfaces, visit

www.spillman.com/interfaces.

Modules

With more than 40 off-the-shelf modules and dozens of additional interfaces to choose from, our police software

allows you to customize a system that meets your department’s individual needs.

Modules accompanied by the police icon indicate those most suited to police departments.

Alarm Tracking & Billing

CAD

CAD Mapping

CAD-to-CAD Interface

Civil Process

Commissary Management

CompStat Dashboard

E-911 Interface

Equipment Maintenance

Evidence Bar Code & Audit Interface

Evidence Management

Fire Mobile AVL Mapping

Fire Mobile CAD

Fire Mobile Field Interview Forms

Fire Mobile Premises and HazMat

Fleet Maintenance

Imaging

InSight

Inventory Management

Jail Management

Law Records with UCR/IBR

Licenses and Permits

Mobile Office: Accident Forms

Mobile Office: AVL Mapping

Mobile Office: Citation Forms

Mobile Office: Driver License Scanning

Mobile Office: Law Field Interview Forms

Mobile Office: Law Forms

Mobile Office: Premises & HazMat

Mobile Office: Records

Mobile Office: Spillman Touch

Mobile Office: State & National Queries

Mobile Office: Voiceless CAD

Pawned Property

Personnel Management

Pin Mapping

Premises & HazMat Information

Premises Inspections

Response Plans

Rip-n-Run

State Link

Traffic Information

Vehicle Impound

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4625 West Lake Park Blvd.Salt Lake City, Utah 84120

[email protected]

Copyright © 2010, Spillman Technologies, Inc. All rights reserved. Information is subject to change without notice. Rev. 01.02.11

West Valley City Police Department, UtahSpillman agency since 1997

Spillman’s police department solutions

Spillman enables your police department to work safely and efficiently while providing the highest level of service to your

community. A single-source database provides your agency with reliable, real-time data and unsurpassed search capabilities,

allowing data to be accessed from virtually anywhere in the system. This integrated system enables all divisions of your department

to share critical data and work together seamlessly.

Spillman offers more than 40 modular software solutions, allowing you to create a flexible and customized system to meet your

police department’s unique needs while preserving all of the benefits of an off-the-shelf system. Spillman follows a distinctive site

license pricing model for desktop modules, contributing significantly to your long-term savings and system value. Finally, Spillman’s

reputation for unmatched customer service and 24/7 support ensure that you’ll have a system that you can depend on – today,

tomorrow, and for decades to come.

Spillman software is designed to meet your police department’s CAD, RMS, Mobile Data & Field Reporting, Mapping & GIS, Crime Analysis & CompStat, Data Sharing, and Personnel & Resources needs.

“Spillman’s reputation was well-known throughout Washington.

We knew it was a stable company that provided its customers with

innovative software and superior training and support.”

Chief Brian Asmus

Liberty Lake Police Department, WA

Customer since 2002

For nearly 30 years, Spillman has provided innovative and reliable law enforcement software systems to police departments

nationwide. More than half of our customers are police departments of various sizes and needs. We are dedicated to offering

integrated, real-time data designed to help your department enforce the law and improve the quality of life for your citizens.

Spillman Technologies provides comprehensive public safety software solutions for more than 900 police departments, sheriff’s

offices, communications centers, fire departments, and correctional facilities nationwide. Spillman specializes in integrated software,

including CAD, RMS, Mobile Data & Field Reporting, Mapping & GIS, Crime Analysis & CompStat, JMS, Fire, Data Sharing, and

Personnel & Resources.