Frequently Asked QuestionsSAP Learning Hub, User Adoption Edition

Anytime Access to Cloud-Based Learning with SAP® Learning Hub, User Adoption Edition

The SAP® Learning Hub site is an on-demand enablement platform that helps everyone from customers and partners to universities and students keep skills up-to-date and develop knowledge in key innovation areas.

The user adoption edition is one of the most complete and orchestrated SAP software–user learning offerings on the market, with state-of-the-art tools, content, and services in one subscription. It helps you run simpler by providing comprehensive learning management support in a single solution. It has a preconfigured, integrated, and hosted landscape to help you enable and manage multiple activities. And it is cloud based, so there’s no need to install and maintain on-premise software.

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What is the user adoption edition of SAP Learning Hub?

The user adoption edition of SAP Learning Hub is one of the most compre-hensive and orchestrated SAP user learning offerings on the market today, combining access to state-of-the-art tools, content, and services in one subscription. The user adoption edition supports two different approaches to learning that help ensure that users are up-to-date and effectively trained. First, “in-application guidance” allows users to learn at the moment of need while carrying out daily tasks and processes in the SAP application. Second, structured and continuous self-study enables users to learn, keep knowledge fresh, and avoid skills leakage.

This edition dramatically cuts the time it takes organizations to create user training by offering standard learning content for SAP solutions. Additionally, as a separate service, organizations can take advantage of content factory services provided by a growing SAP partner ecosystem to create and modify enablement content, e-learning courses, and more, which can then be uploaded to the portal to push out to their end users.

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What is the user adoption edition of SAP Learning Hub?

The user adoption edition contains learning content that is relevant for users. To help your workforce learn how to use SAP software more quickly, it offers standard transaction simulations and provides job-specific training scenarios, activities, and support materials – all of which can be used right away.

With the user adoption edition, all the training a user needs, whether about SAP applications or other training content that a large organization provides, is all in one place and accessible whenever your people need it.

How does the user adoption edition of SAP Learning Hub differ from the business user edition?

Both of these editions are aimed at an end-user audience. The standard content contained within the two editions will be identical and will be updated at the same time. The differences are twofold:

• The business user edition is aimed at the individual end user or small groups of individual end users. It is ideal for users who wish to get an introduction to SAP software or deepen their knowledge in specific areas. The user adoption edition is aimed at organizations with larger numbers of end users to whom they wish to offer end-user learning.

• The user adoption edition is customizable and allows customers to include their own content or create and include new content. The business user edition is a public edition and cannot be customized in any way.

Can I create learning material with the user adoption edition of SAP Learning Hub?

Creation and customization of learning materials are key with the user adoption edition, as all SAP software implementations are slightly different. With access to learning tools included as standard, customers can get a head start in creating learning content specific to their implementation and to the needs of their users.

The user adoption edition of SAP Learning Hub offers you the ability to create and produce your own training content and upload it to your private SAP Learning Hub environment through our content uploading service. Companies can create and include role-specific training content for any user. What’s more, customers can create their own curriculums by mixing standard SAP learning content and their own training content to create clear learning paths for their users.

As an optional service, we also collaborate with a network of partners who can support the learning content creation, enabling you to customize content specifically for your organization. This service also includes copyediting, script writing, creation of simulations, and professional voice-over.

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Does the user adoption edition of SAP Learning Hub offer social learning opportunities?

Social learning is a critical component of training today. All customers are given a private online learning room as standard, to use as they wish. Additionally, all subscribers have access to the full range of public learning rooms. The learning room functionality supports users with social learning and knowledge sharing. Further, it provides different learning rooms for specific user groups and offers users best-practice templates from SAP. Collaboration with other users has never been so easy.

What does in-application guidance mean?

“In-application guidance” provides the user with on-the-job, real-time direction while working with an SAP application – exactly at the moment he or she needs guidance to execute on a job. Depending on the SAP application and user settings, “in-application guidance” offers context-based information and training content support. All this is complemented by a well-structured, continuous self-study that enables users to learn, keep their knowledge fresh, and avoid skills leakage.

What about role-based learning plans?

Role-based learning capability supports the creation of targeted learning programs that are relevant to users. This means training managers can design learning plans that are focused on the needs of key user groups. To do this, they can use their own content as well as content from SAP. Also, training managers can assign and push learning plans to specific users and user groups while setting due dates for learning plan completion.

Users can filter courses by language, delivery type, solution area, and difficulty level. In addition, users are able to book and consume any training material item without additional workflow steps.

What are the reporting and learning manage-ment functions of the user adoption edition of SAP Learning Hub?

Included is a series of useful reports that provide insights into, for example, learning initiatives, progress, and learning history. This makes the user adoption edition an ideal and user-friendly portal for you to create, manage, assign, and report on your own content. Intuitive, self-service tools enable users to access numerous preconfigured reports. It is also possible to create your own reports and track progress for assigned learning plans.

The user adoption edition provides the following standard reports: • Account data – Displays all users of SAP Learning Hub on one report • Learning history – Displays all courses marked complete within SAP Learning Hub

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Learn more

For more information about how the user adoption edition of SAP Learning Hub can support your company’s training needs, contact your enablement executive from the SAP Education organization or visit us online at www.sap.com/learninghub.

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• Online item status – Displays all courses that users have in the training plan, the number of times courses were opened, and the time spent on e-learning courses

• Curriculum status summary – Displays learners’ progress on the various curriculums in which they’re engaged

• User login – Displays who has logged in to SAP Learning Hub in the past 24 hours

These reports can be downloaded for export into other systems.

Is the SAP Live Access environment included?

SAP Live Access is exclusively available for SAP Learning Hub subscribers, including the user adoption edition. Users typically are not tasked with, nor are they interested in, configuring SAP software systems. However, subscribers will be eligible to optionally purchase SAP Live Access if they wish.

Can customers of the user adoption edition of SAP Learning Hub customize the hub with their own brand?

Yes. SAP realizes that customers may have separate branding needs, so we make branding available in the user adoption edition. Customers can brand with their own logo, background image, and colors.

How does the setup process of the user adoption edition work?

SAP sets up the user adoption edition. Also, SAP provides deployment support and has a dedicated team of delivery managers in place for a smoothly running system setup process.

What are the technical requirements for using the user adoption edition of SAP Learning Hub?

To learn about the system requirements for this edition, please go to https://training.sap.com/shop/help-center.

What does a subscription to the user adoption edition of SAP Learning Hub cost?

Subscriptions to the user adoption edition of SAP Learning Hub are priced on a tiered model based on the number of users subscribed. For more information, contact your SAP sales executive.

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