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Page 1: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 2: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 3: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Another Excellent YearSolid top line growth

Significantly improved operating margins

Strong cash flow

Kids business on fire

Launch of online “community” site

Four new Indigospirit stores opened

Stable & secure systems

Page 4: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Notable Achievements#1 National Retailer in Canada(Kubas Consultants)

Best Retail Store Design (ICSC Maple Leaf Award)

$1.5 million commitment toschool literacy through Indigo Love of Reading Foundation

Page 5: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Net Revenue up 5.5%

A “Harry Potter”year

Growth well above North American average despite decline in average book prices 700

725750775800825850875900925950975

FY04 FY05 FY06 FY07 FY08

$ m

illion

s

Page 6: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

EBITDA up 12.6%

Best-in-class operating metrics

2530354045505560657075

FY04 FY05 FY06 FY07 FY08

$ m

illion

s

Page 7: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Net Income up 76.0%

Improved operating earnings

Lower interest and amortization costs

$8.8 mm non-cash tax recovery

-5.0

10.015.020.025.030.035.040.045.050.055.060.0

FY04 FY05 FY06 FY07 FY08

$ m

illion

s

Page 8: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Total debt reduced by $14.5 million

Repaid final $13 million term debt

Operating line of credit to cover seasonal working capital

Capital leases on select technology assets

0

20

40

60

80

100

120

FY04 FY05 FY06 FY07 FY08

$ m

illion

s

Page 9: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

-50%

0%

50%

100%

150%

200%

250%

300%

350%

400%

16/06/2003 16/06/2004 16/06/2005 16/06/2006 16/06/2007

2005 2006 2007

Indigo Share Price (TSX:IDG)

!ndigo

TSX

20082004

Page 10: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Financial SummarySolid balance sheet

Excellent momentum

No shortage of ideas…

Page 11: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 12: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 13: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 14: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 15: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 16: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Our Strategic Focus

Drive growth in our core business

Simplify core processes and drive productivity improvement

Launch new concept

Achieve best-in-class employee engagement

Page 17: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Re-imagine the Chapters/Indigo Experience

Award-winning store designState-of-the-art customer kioskInteractive digital communityAn increasingly rich bookstore experience…but expanding business in kids, gifts and paper

10 new superstores in 2009 and 20104 Indigospirit stores in 2008

Drive Growth in Core Business

Page 18: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Award-winning design

Page 19: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Award-winning design

Page 20: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Award-winning design

Page 21: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Award-winning design

Page 22: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

State-of-the-Art Customer Kiosk

New “iPhone-like”22 inch touch screens

Improved in-store search and find

Real-time information on hot books and topics in the media

Simplified purchase with slide card

Page 23: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

our online place for booklovers to meet, recommend reading, create book clubs, join shared interest groups and be inspired on their next read

130,000 members and growing daily

Drives “no cost” natural search

Drives growth of online

Interactive Digital Community…

Page 24: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Increasingly Rich Bookstore Experience

Page 25: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Increasingly Rich Bookstore Experience

Page 26: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Expand Paper Business

Page 27: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Expand Gift Business

Page 28: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Full kids toy shops in all new superstoresRollout into existing stores over next two years

Expand Kids Business

Page 29: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Paced Expansion of Indigospirit

Page 30: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 31: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Good for you, good for the planet

Environmentally friendly selection of paper and gift; organic apothecary products for everyday use

Two new test stores opening before the holidays

Wholesale launch of paper products into the U.S and Indigo before the holidays

Page 32: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 33: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 34: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 35: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 36: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 37: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 38: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 39: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 40: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art
Page 41: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Simplify & Drive Productivity

Continuous improvement initiative

About thinking ‘end-to-end’

Three objectives:Enhance desired consumer experience

Improve quality of work life for employees

Drive out cost

Page 42: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

Achieve Best-in-Class Employee Engagement

A continuous improvement initiative

Four of eight areas in the business achieved target this past year; balance trending well with work still to be done

Priority reinforced in Executive Bonus Program

Page 43: Another Excellent Year - Indigo Chaptersimages.chapters.indigo.ca/.../200806_AGMPresentation.pdfRe-imagine the Chapters/Indigo Experience Award-winning store design State-of-the-art

$6.0 million contributed to date

“Writing on the Wall”documentary released fall 2007

Ontario provincial commitment of $120 million over 4 years to support school libraries